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Lucas & Wyllys

4.8 | 654 Reviews 654 Reviews | Mortgage Issues
992 Total Company Reviews info icon Mortgage Issues | info icon 992 Total Company Reviews Mortgage Issues | info icon 992 Total Company Reviews

11 Queen Street, Great Yarmouth, Norfolk, NR30 2QP

Accepting new clients

11 Queen Street, Great Yarmouth, Norfolk, NR30 2QP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 53456

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Lucas & Wyllys |
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Lucas & Wyllys Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
85%
Success
Rate
Satisfied with outcome: 85%
3% above
national average
85%
Would
Recommend
Would recommend to friends and family: 85%
4% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Lucas & Wyllys are accredited by

Children Law accreditation awarded to Lucas & Wyllys
Wills and Inheritance Quality Scheme accreditation awarded to Lucas & Wyllys
Cyber Essentials Certified accreditation awarded to Lucas & Wyllys

Description

💻 Norfolk based law firm 📞 Excellent communication 🧾 We offer fixed fees 💚 Over 900 client reviews 📱 Client Conveyancing App ⚖️ 196 years and counting 🌳 We plant trees 🏆 Multiple award nominations

Rankings by area of expertise

The rankings below show the areas of expertise that Lucas & Wyllys offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Lucas & Wyllys Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
90%
Success
Rate
Satisfied with outcome: 90%
8% above
national average
89%
Would
Recommend
Would recommend to friends and family: 89%
8% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Lucas & Wyllys are accredited by

Children Law accreditation awarded to Lucas & Wyllys
Wills and Inheritance Quality Scheme accreditation awarded to Lucas & Wyllys
Cyber Essentials Certified accreditation awarded to Lucas & Wyllys

Description

💻 Norfolk based law firm 📞 Excellent communication 🧾 We offer fixed fees 💚 Over 900 client reviews 📱 Client Conveyancing App ⚖️ 196 years and counting 🌳 We plant trees 🏆 Multiple award nominations

Rankings by area of expertise

The rankings below show the areas of expertise that Lucas & Wyllys offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Sharon

Sharon

Wills, Trusts & Probate

First class service

I used Lucas & Wyllys to have my Will drawn up. Excellent, professional and friendly service and highly knowledgeable. Made the whole process very easy and everyone was so lovely and welcoming. Would recommend in a heartbeat.

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this review

Profile image of Alexander

Alexander

Housing & Property

5* quality service

While looking to move house for the first time, our solicitors were supportive and informative, reassuring all of our choices along the way. They kept constant contact the entire process and I don't feel like we could have asked for anything better.

Legal experts tagged in
this review

Meet the team of Lucas & Wyllys

Meet the team of Lucas & Wyllys

Contact & Locations - Lucas & Wyllys

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

11 Queen Street, Great Yarmouth, Norfolk, NR30 2QP

Reviews

4.8 /5 654 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lucas & Wyllys

The firm is highly regarded for conveyancing, property sales and purchases, remortgages, transfers of equity, wills, LPAs and estate administration. Clients value its clear communication, prompt responses, regular updates and easy-to-use online tools. The team is consistently praised for being professional, efficient, knowledgeable and well organised, while also offering friendly, courteous and patient support. Many reviewers note straightforward pricing, good value and a smooth, stress-free service, even on more complex matters.

Excellent communication
Professional service
Prompt updates
Quick responses
Helpful staff
Clear explanations
Efficient process
Good value
Friendly team
Stress-free experience

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Housing & Property

Hart Family Sale of Property

Throughout the process of selling our house Susie Dove has been most professional and personal. She has been available to answer any questions and always acted promptly

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your lovely review! We are so pleased to hear that Susie looked after you so well. Thank you for choosing Lucas & Wyllys.

0
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Profile image of Jason Daniel Brown

Jason Daniel Brown

Verified
Housing & Property

Couldn't have asked for more - faultless service!

L&W (specifically Amy, Chloe and Nicola) provided a fantastic service during my recent house purchase. All were professional, polite and responded extremely quickly. The purchase was quite difficult with various chain issues and difficulties with the seller's estate agents and solicitors, but L&W were excellent at getting through to them and providing updates. They were extremely proactive at helping to get the chain to complete. Amy's incredible efficiency meant I had my local searches returned and draft contract signed before the seller had even got her deposit funds together, the speed at which the purchase moved from my end was very impressive thanks to the team at L&W. I purchased my house locally in Warwickshire, some 170 miles away from the L&W office in Gt Yarmouth, Norwich. I didn't visit the office once - all communication was via email and a few telephone calls made towards the end of the process as we were nearing completion. Their app gives you a very clear view of where your case is at and what is left to do, which negates the need for in-person visits or telephone calls in most cases. I can't recommend them enough and would definitely use again without hesitation for any future legal matters I have. Many thanks to the team at L&W for helping to make one of life's most stressful events far less stressful for me!

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you so much for your wonderful review! We are delighted that Amy, Chloe and Nicola were able to make your house purchase a little less stressful, despite the challenges along the way. It is also lovely to hear that our app helped you feel informed and supported throughout, even from 170 miles away! We really appreciate your kind words and recommendation. Wishing you lots of happiness in your new home! 🏡

0
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J Childs

Housing & Property

House Sale

Susie and the team assisted with the sale of my parents house. The process was handled with skill and professionalism, with excellent communication.

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your lovely review! We are delighted to hear that Susie and the team looked after you so well. Thank you for choosing Lucas & Wyllys!

0
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

Recommended Solicitor

I used Lucas and Wyllys for a conveyancing matter. I have been very pleased with their service, promptness of updates, responses to queries and fees. I would use this firm again.

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your lovely review! We are so pleased to hear that you were happy with the service Lauren provided. We really appreciate your kind feedback and look forward to helping you again in the future.

0
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Profile image of Sara

Sara

Verified
Housing & Property

So helpful

Lauren was amazing. Helpful, knowledgeable and on the ball always.

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your lovely review, Sara. We are delighted to hear that Lauren looked after you so well. We will be sure to pass on your kind words to her!

0
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Other Reviews

Profile image of Terrence

Terrence

Housing & Property

Terrence John's experience...

Have used Lucas and Wyllys several times and always find them approachable and helpful. A friendly staff and able to sort all my questions and problems out. Would highly recommend

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your lovely review and for continuing to choose Lucas & Wyllys! We are so pleased to hear that our team has always been friendly, approachable and helpful. We look forward to working with you again.

0
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Profile image of David Holloway

David Holloway

Housing & Property

David

Lovely people to deal with. Used Lucas & Wyllys twice now, both for property sale and purchase. They held true to their quote no hidden extras. I recommend them.

Solicitors tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your lovely review, David, and for choosing Lucas & Wyllys again! We really appreciate your continued trust in us and your recommendation.

0
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Profile image of Samuel Hubbard

Samuel Hubbard

Samuel

Lucas and Wyllys provided us with an excellent conveyancing service in selling our home and buying our new home. Julie provided us with regular updates, was always responsive to queries and resolved any problems and issues quickly. Customer service from all staff we dealt with was also excellent. Will definitely use again.

Thank you for your lovely feedback, Samuel. We really appreciate your kind words and look forward to helping you again in the future.

0
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Profile image of Simone Weekes

Simone Weekes

Housing & Property

Simone

Amazing. I would definitely recommend them. I've used them twice and I would definitely use them again.

Solicitors tagged in
this review

Thank you for your kind feedback and for choosing us again. We are so pleased you’ve had a positive experience and really appreciate the recommendation.

0
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Profile image of Uzair S

Uzair S

Uzair

Amy and the team have been fantastic through my entire purchase. I could not have picked a better firm to deal with my purchase as a first time buyer than them. As a person who usually chases on everything, I was at ease to know Lucas & Wyllys have their own app with alerts to notify me when things happen and what stage i’m at in the conveyancing process! Reasonably priced, dealt with by professionals and responses through the entire process have been very quick, with clear explanations, and whenever you call, the team are super helpful. I’m having a better experience than most people I know going through the stressful process of a purchase. Definitely recommend.

Thank you for your wonderful feedback, Uzair. We are delighted Amy and the team made your first purchase such a positive experience and that you found the app, communication, and support helpful throughout. We really appreciate the recommendation.

0
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Reviews

4.8 /5 992 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lucas & Wyllys

The firm is highly regarded for conveyancing, property sales and purchases, remortgages, transfers of equity, wills, LPAs and estate administration. Clients value its clear communication, prompt responses, regular updates and easy-to-use online tools. The team is consistently praised for being professional, efficient, knowledgeable and well organised, while also offering friendly, courteous and patient support. Many reviewers note straightforward pricing, good value and a smooth, stress-free service, even on more complex matters.

Excellent communication
Professional service
Prompt updates
Quick responses
Helpful staff
Clear explanations
Efficient process
Good value
Friendly team
Stress-free experience

ReviewSolicitors Review List

Profile image of Jade

Jade

Verified
Court of Protection and Deputyship

Great experience

Although the process took longer than expected, this was due to court delays and backlogs rather than any fault of the firm or my solicitor. Throughout the entire case, I was kept fully updated and supported, with the team proactively chasing matters in a timely manner whenever possible. I always felt well supported and informed, with clear communication and straightforward instructions at every stage. A special thank you to Millicent, who looked after my case from start to finish. She was professional, approachable, and always available to provide guidance and reassurance when needed. I would highly recommend both the firm and Millicent to anyone looking for reliable legal support. Their dedication, communication, and client care were excellent throughout.

Legal experts tagged in
this review

0
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Profile image of anonymous

anonymous

Housing & Property

Hart Family Sale of Property

Throughout the process of selling our house Susie Dove has been most professional and personal. She has been available to answer any questions and always acted promptly

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your lovely review! We are so pleased to hear that Susie looked after you so well. Thank you for choosing Lucas & Wyllys.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Jason Daniel Brown

Jason Daniel Brown

Verified
Housing & Property

Couldn't have asked for more - faultless service!

L&W (specifically Amy, Chloe and Nicola) provided a fantastic service during my recent house purchase. All were professional, polite and responded extremely quickly. The purchase was quite difficult with various chain issues and difficulties with the seller's estate agents and solicitors, but L&W were excellent at getting through to them and providing updates. They were extremely proactive at helping to get the chain to complete. Amy's incredible efficiency meant I had my local searches returned and draft contract signed before the seller had even got her deposit funds together, the speed at which the purchase moved from my end was very impressive thanks to the team at L&W. I purchased my house locally in Warwickshire, some 170 miles away from the L&W office in Gt Yarmouth, Norwich. I didn't visit the office once - all communication was via email and a few telephone calls made towards the end of the process as we were nearing completion. Their app gives you a very clear view of where your case is at and what is left to do, which negates the need for in-person visits or telephone calls in most cases. I can't recommend them enough and would definitely use again without hesitation for any future legal matters I have. Many thanks to the team at L&W for helping to make one of life's most stressful events far less stressful for me!

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you so much for your wonderful review! We are delighted that Amy, Chloe and Nicola were able to make your house purchase a little less stressful, despite the challenges along the way. It is also lovely to hear that our app helped you feel informed and supported throughout, even from 170 miles away! We really appreciate your kind words and recommendation. Wishing you lots of happiness in your new home! 🏡

0
Collected on: ReviewSolicitor collection source logo
Profile image of J Childs

J Childs

Housing & Property

House Sale

Susie and the team assisted with the sale of my parents house. The process was handled with skill and professionalism, with excellent communication.

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your lovely review! We are delighted to hear that Susie and the team looked after you so well. Thank you for choosing Lucas & Wyllys!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Handling of Late Brothers estate

Nigel Craske kept me informed,costs were reasonable, process took less time than expected.

Solicitors tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your kind review. We really appreciate your feedback and thank you for choosing Lucas & Wyllys.

0
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Other Reviews

Profile image of Terrence

Terrence

Housing & Property

Terrence John's experience...

Have used Lucas and Wyllys several times and always find them approachable and helpful. A friendly staff and able to sort all my questions and problems out. Would highly recommend

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your lovely review and for continuing to choose Lucas & Wyllys! We are so pleased to hear that our team has always been friendly, approachable and helpful. We look forward to working with you again.

0
Collected on: Perfect_portal collection source logo
Profile image of Ashley Millington

Ashley Millington

Ashley

All went well with Lauren again

Thank you, Ashley, we are delighted to hear this!

0
Collected on: Google collection source logo
Profile image of Ashley Millington

Ashley Millington

Ashley

All went well with Lauren again

Thank you, Ashley, we are delighted to hear this!

0
Collected on: Google collection source logo
Profile image of David Holloway

David Holloway

Housing & Property

David

Lovely people to deal with. Used Lucas & Wyllys twice now, both for property sale and purchase. They held true to their quote no hidden extras. I recommend them.

Solicitors tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your lovely review, David, and for choosing Lucas & Wyllys again! We really appreciate your continued trust in us and your recommendation.

0
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Profile image of John Jenkins

John Jenkins

Wills, Trusts & Probate

John

Excellent service very professional explaining everything clearly and concise

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your kind review, John. We are really pleased to hear that you received excellent service. Thank you for taking the time to leave us your feedback, it is much appreciated!

0
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