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Lucas & Wyllys

4.8 | 37 Reviews 37 Reviews | Conservation Covenants
993 Total Company Reviews info icon Conservation Covenants | info icon 993 Total Company Reviews Conservation Covenants | info icon 993 Total Company Reviews

Unit N8 Blofield Business Centre, Woodbastwick Road, Blofield Heath, Norwich, Norfolk, NR13 4RR

Accepting new clients

Unit N8 Blofield Business Centre, Woodbastwick Road, Blofield Heath, Norwich, Norfolk, NR13 4RR

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8006997

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Lucas & Wyllys Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
Value for money: 94%
95%
Success
Rate
Satisfied with outcome: 95%
95%
Would
Recommend
Would recommend to friends and family: 95%
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Lucas & Wyllys are accredited by

Children Law accreditation awarded to Lucas & Wyllys
Wills and Inheritance Quality Scheme accreditation awarded to Lucas & Wyllys
Cyber Essentials Certified accreditation awarded to Lucas & Wyllys

Description

💻 Norfolk based law firm 📞 Excellent communication 🧾 We offer fixed fees 💚 Over 900 client reviews 📱 Client Conveyancing App ⚖️ 196 years and counting 🌳 We plant trees 🏆 Multiple award nominations

Rankings by area of expertise

The rankings below show the areas of expertise that Lucas & Wyllys offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Lucas & Wyllys Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
90%
Success
Rate
Satisfied with outcome: 90%
8% above
national average
89%
Would
Recommend
Would recommend to friends and family: 89%
8% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Lucas & Wyllys are accredited by

Children Law accreditation awarded to Lucas & Wyllys
Wills and Inheritance Quality Scheme accreditation awarded to Lucas & Wyllys
Cyber Essentials Certified accreditation awarded to Lucas & Wyllys

Description

💻 Norfolk based law firm 📞 Excellent communication 🧾 We offer fixed fees 💚 Over 900 client reviews 📱 Client Conveyancing App ⚖️ 196 years and counting 🌳 We plant trees 🏆 Multiple award nominations

Rankings by area of expertise

The rankings below show the areas of expertise that Lucas & Wyllys offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Mervyn

Mervyn

Verified
Wills, Trusts & Probate

Approachable with understandable responses to questions

Approachable with understandable responses to questions raised - felt comfortable with advice given. Charges seem reasonable in comparison with other quotations obtained. Professional response and advice.

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Paul Jackson

Verified
Housing & Property

Just excellent

Susie and Amy and the team just worked so hard to get our move done We were in a nightmare chain obstructed by sub-standard conveyancers and agents - but L&W kept calm and got us to the end - generally the moving process is broken and shouldnt be stressful- but it is - L&W were great

Legal experts tagged in
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Meet the team of Lucas & Wyllys

Meet the team of Lucas & Wyllys

Contact & Locations - Lucas & Wyllys

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Unit N8 Blofield Business Centre, Woodbastwick Road, Blofield Heath, Norwich, Norfolk, NR13 4RR

Reviews

4.8 /5 37 Reviews
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Clients say

What clients say about Lucas & Wyllys

The firm is highly regarded for conveyancing, property sales and purchases, remortgages, transfers of equity, wills, LPAs and estate administration. Clients value its clear communication, prompt responses, regular updates and easy-to-use online tools. The team is consistently praised for being professional, efficient, knowledgeable and well organised, while also offering friendly, courteous and patient support. Many reviewers note straightforward pricing, good value and a smooth, stress-free service, even on more complex matters.

Excellent communication
Professional service
Prompt updates
Quick responses
Helpful staff
Clear explanations
Efficient process
Good value
Friendly team
Stress-free experience

ReviewSolicitors Review List

Profile image of Linda Grainge

Linda Grainge

Verified
Housing & Property

Fabulous recommendation

So impressed with everyone we dealt with from start to finish -professional, informative and efficient - shame we couldn't say the same about the other solicitors who very nearly caused the whole sale to collapse!

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Reply by profile image of Amy Church

Amy Church

Thank you for your lovely feedback, Linda. We are delighted you were happy with the service you received from the team.

0
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Cameron Wade

Housing & Property

Excellent service from Amy & Chloe

We recently completed on our first remortgage and received excellent service throughout the entire process. Amy Church was professional, efficient, and kept us informed at every stage. Our questions were promptly answered by Chloe Gibbs, who’s knowledge in conveyancing was heavily relied upon, she kept us reassured throughout and ensured the process ran smoothly from start to finish. Her professionalism was exceptional and it was a pleasure to work with her. I would highly recommend Lucas & Wyllys to anyone looking for a reliable and professional team for conveyancing. Thank you both! Cam

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Reply by profile image of Amy Church

Amy Church

Thank you for your wonderful feedback. We are delighted Amy and Chloe provided such a positive experience and kept your remortgage progressing smoothly throughout. We really appreciate your recommendation and will be sure to pass on your kind comments to both of them.

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Roxine Nicholls

sale of chalet

excellent, Susie was always so helpful, went above & beyond, hassle free sale. Thank you so much

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Reply by profile image of Amy Church

Amy Church

Thank you for your lovely review, Roxine. We are so pleased to hear that Susie made the sale of your chalet as straightforward and hassle-free as possible. Thank you for choosing Lucas & Wyllys!

0
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Toby Buck

Housing & Property

Sale of a Freehold Flat

My thanks to Susie (and Amy in her abscence) regarding the sale of a flat which included a complicated Freehold aspect. Susie was always professional and responded to my queries quickly. The final bill also seemed to me to be very good value. Based on this experience, I have no hesitation in highly recommending Susie for conveyancing matters.

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Reply by profile image of Amy Church

Amy Church

Thank you for your kind feedback, Toby. We are pleased Susie was able to support you through a more complex matter and that you were happy with the service and value. We really appreciate the recommendation.

1
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Richard James

Verified
Housing & Property

Land sale

Great experience, smooth process and very patient, thank you .

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Reply by profile image of Amy Church

Amy Church

Thank you for your kind feedback, Richard. We are pleased the process was smooth and that our patience helped. It was a pleasure working with you.

0
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Other Reviews

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Amie G

Housing & Property

Amie

Great service for our sale and purchase. Friendly, efficient, and clear communication throughout. The app made it really easy to keep track of progress and what we needed to do at each stage. The whole process was handled smoothly and with far less stress than we expected. Would definitely recommend.

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Thank you for your kind comments, Amie. We are pleased to hear the process felt smooth and stress free, and that the app helped along the way.

0
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Louisa Sian

Housing & Property

Louisa Sian's experience...

Julie was really helpful and professional keeping me updated through a drawn out sale and ensuring I had all the right information and completed everything on time.

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this review

Reply by profile image of Amy Church

Amy Church

Thank you for your kind words, Louisa. We are very pleased to hear that Julie’s professionalism and support made a difference during your sale. She will be very glad to know that her efforts were appreciated.

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Steven

Housing & Property

Steven's experience...

Our solicitor (Julie Garrod) was helpfull every step of the way managing to always keep us updated and getting us through the move before the stamp duty rise. We also found the app very good something we didn’t have last time we moved, the costs were also very reasonable comparing very well to other solicitors

Legal experts tagged in
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Reply by profile image of Amy Church

Amy Church

Thank you for your wonderful feedback! We are delighted to hear that Julie provided helpful support throughout your move and that you found our app useful. It’s great to know our services compared so well in value. Wishing you all the best in your new home!

0
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Imogen Rebecca

Housing & Property

Imogen Rebecca's experience...

We had Lauren Poll as our solicitor and she has been absolutely amazing. Very approachable and knowledgable and was fantastic when there was a hiccup the day before exchange! We would recommend her and Lucas & Wyllys to anyone

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Reply by profile image of Amy Church

Amy Church

Thank you, Imogen, we are over the moon to hear this! We hope to work with you again in the future. Thank you so much for taking the time to leave a review.

0
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Jamie

Housing & Property

Jamie Owen's experience...

Working with Lauren has been such a breeze!!!! Always there when I needed anything doing or mostly advice extremely professional and should I say “on it” … on the ball with every stage of my sale and purchase 🫶🏼

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Reply by profile image of Amy Church

Amy Church

We are delighted to hear this, Jamie! Wishing you all the best in your new home. Thank you so much for taking the time to leave a review.

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Reviews

4.8 /5 993 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lucas & Wyllys

The firm is highly regarded for conveyancing, property sales and purchases, remortgages, transfers of equity, wills, LPAs and estate administration. Clients value its clear communication, prompt responses, regular updates and easy-to-use online tools. The team is consistently praised for being professional, efficient, knowledgeable and well organised, while also offering friendly, courteous and patient support. Many reviewers note straightforward pricing, good value and a smooth, stress-free service, even on more complex matters.

Excellent communication
Professional service
Prompt updates
Quick responses
Helpful staff
Clear explanations
Efficient process
Good value
Friendly team
Stress-free experience

ReviewSolicitors Review List

Profile image of Darren alder

Darren alder

Verified

Duputyship

A very pleasant very dedicated lady an asset to the company hard working and diligent

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0
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Jade

Verified
Court of Protection and Deputyship

Great experience

Although the process took longer than expected, this was due to court delays and backlogs rather than any fault of the firm or my solicitor. Throughout the entire case, I was kept fully updated and supported, with the team proactively chasing matters in a timely manner whenever possible. I always felt well supported and informed, with clear communication and straightforward instructions at every stage. A special thank you to Millicent, who looked after my case from start to finish. She was professional, approachable, and always available to provide guidance and reassurance when needed. I would highly recommend both the firm and Millicent to anyone looking for reliable legal support. Their dedication, communication, and client care were excellent throughout.

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0
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anonymous

Housing & Property

Hart Family Sale of Property

Throughout the process of selling our house Susie Dove has been most professional and personal. She has been available to answer any questions and always acted promptly

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this review

Reply by profile image of Amy Church

Amy Church

Thank you for your lovely review! We are so pleased to hear that Susie looked after you so well. Thank you for choosing Lucas & Wyllys.

0
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Profile image of Jason Daniel Brown

Jason Daniel Brown

Verified
Housing & Property

Couldn't have asked for more - faultless service!

L&W (specifically Amy, Chloe and Nicola) provided a fantastic service during my recent house purchase. All were professional, polite and responded extremely quickly. The purchase was quite difficult with various chain issues and difficulties with the seller's estate agents and solicitors, but L&W were excellent at getting through to them and providing updates. They were extremely proactive at helping to get the chain to complete. Amy's incredible efficiency meant I had my local searches returned and draft contract signed before the seller had even got her deposit funds together, the speed at which the purchase moved from my end was very impressive thanks to the team at L&W. I purchased my house locally in Warwickshire, some 170 miles away from the L&W office in Gt Yarmouth, Norwich. I didn't visit the office once - all communication was via email and a few telephone calls made towards the end of the process as we were nearing completion. Their app gives you a very clear view of where your case is at and what is left to do, which negates the need for in-person visits or telephone calls in most cases. I can't recommend them enough and would definitely use again without hesitation for any future legal matters I have. Many thanks to the team at L&W for helping to make one of life's most stressful events far less stressful for me!

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Reply by profile image of Amy Church

Amy Church

Thank you so much for your wonderful review! We are delighted that Amy, Chloe and Nicola were able to make your house purchase a little less stressful, despite the challenges along the way. It is also lovely to hear that our app helped you feel informed and supported throughout, even from 170 miles away! We really appreciate your kind words and recommendation. Wishing you lots of happiness in your new home! 🏡

0
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J Childs

Housing & Property

House Sale

Susie and the team assisted with the sale of my parents house. The process was handled with skill and professionalism, with excellent communication.

Legal experts tagged in
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Reply by profile image of Amy Church

Amy Church

Thank you for your lovely review! We are delighted to hear that Susie and the team looked after you so well. Thank you for choosing Lucas & Wyllys!

0
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Other Reviews

Profile image of Terrence

Terrence

Housing & Property

Terrence John's experience...

Have used Lucas and Wyllys several times and always find them approachable and helpful. A friendly staff and able to sort all my questions and problems out. Would highly recommend

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your lovely review and for continuing to choose Lucas & Wyllys! We are so pleased to hear that our team has always been friendly, approachable and helpful. We look forward to working with you again.

0
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Ashley Millington

Ashley

All went well with Lauren again

Thank you, Ashley, we are delighted to hear this!

0
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Profile image of Ashley Millington

Ashley Millington

Ashley

All went well with Lauren again

Thank you, Ashley, we are delighted to hear this!

0
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David Holloway

Housing & Property

David

Lovely people to deal with. Used Lucas & Wyllys twice now, both for property sale and purchase. They held true to their quote no hidden extras. I recommend them.

Solicitors tagged in
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Reply by profile image of Amy Church

Amy Church

Thank you for your lovely review, David, and for choosing Lucas & Wyllys again! We really appreciate your continued trust in us and your recommendation.

0
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Profile image of John Jenkins

John Jenkins

Wills, Trusts & Probate

John

Excellent service very professional explaining everything clearly and concise

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Reply by profile image of Amy Church

Amy Church

Thank you for your kind review, John. We are really pleased to hear that you received excellent service. Thank you for taking the time to leave us your feedback, it is much appreciated!

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