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Lucas & Wyllys

4.8 | 631 Reviews 631 Reviews | Housing & Property
943 Total Company Reviews info icon Housing & Property | info icon 943 Total Company Reviews Housing & Property | info icon 943 Total Company Reviews

Unit N8 Blofield Business Centre, Woodbastwick Road, Blofield Heath, Norwich, Norfolk, NR13 4RR

Accepting new clients

Unit N8 Blofield Business Centre, Woodbastwick Road, Blofield Heath, Norwich, Norfolk, NR13 4RR

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8006997

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Lucas & Wyllys Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
85%
Success
Rate
84%
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Lucas & Wyllys are accredited by

Children Law accreditation awarded to Lucas & Wyllys
Wills and Inheritance Quality Scheme accreditation awarded to Lucas & Wyllys
Cyber Essentials Certified accreditation awarded to Lucas & Wyllys

Description

💻 Norfolk based law firm 📞 Excellent communication 🧾 We offer fixed fees 💚 Over 900 client reviews 📱 Client Conveyancing App ⚖️ 196 years and counting 🌳 We plant trees 🏆 Multiple award nominations

Rankings by area of expertise

The rankings below show the areas of expertise that Lucas & Wyllys offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Lucas & Wyllys Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
89%
Success
Rate
7% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Lucas & Wyllys are accredited by

Children Law accreditation awarded to Lucas & Wyllys
Wills and Inheritance Quality Scheme accreditation awarded to Lucas & Wyllys
Cyber Essentials Certified accreditation awarded to Lucas & Wyllys

Description

💻 Norfolk based law firm 📞 Excellent communication 🧾 We offer fixed fees 💚 Over 900 client reviews 📱 Client Conveyancing App ⚖️ 196 years and counting 🌳 We plant trees 🏆 Multiple award nominations

Rankings by area of expertise

The rankings below show the areas of expertise that Lucas & Wyllys offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Mervyn

Mervyn

Verified
Wills, Trusts & Probate

Approachable with understandable responses to questions

"Approachable with understandable responses to questions raised - felt comfortable with advice given. Charges seem reasonable in comparison with other quotations obtained. Professional response and advice."

Legal experts tagged in
this review

Profile image of Paul Jackson

Paul Jackson

Verified
Housing & Property

Just excellent

"Susie and Amy and the team just worked so hard to get our move done\r\nWe were in a nightmare chain obstructed by sub-standard conveyancers and agents - but L&W kept calm and got us to the end - generally the moving process is broken and shouldnt be stressful- but it is - L&W were great"

Legal experts tagged in
this review

Meet the team of Lucas & Wyllys

Meet the team of Lucas & Wyllys

Contact & Locations - Lucas & Wyllys

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Unit N8 Blofield Business Centre, Woodbastwick Road, Blofield Heath, Norwich, Norfolk, NR13 4RR

Reviews

4.8 /5 631 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lucas & Wyllys

The firm specialises in conveyancing (sales, purchases, remortgages), wills, lasting powers of attorney, probate and deputyship work, with prompt, efficient handling and clear, knowledgeable explanations. Clients value user-friendly tech (an app with progress alerts), transparent pricing and timely responses. Soft skills highlighted include professionalism, friendliness, approachability, patience, calm reassurance, clear communication and proactive support, delivering a smooth, low‑stress experience and excellent customer service throughout.

Very helpful app
Clear explanations
Fast responses
Professional staff
Friendly service
Efficient process
Kept updated
Good value
Stress free
Highly recommended

ReviewSolicitors Review List

Profile image of Chris K

Chris K

Verified
Housing & Property

Excellent service

Amy was excellent, kept me updated with the whole process. Was there to answer questions and was super speedy. Thanks

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your kind feedback, Chris. We are glad you were happy with the service.

0
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Profile image of Anonymous

Anonymous

Verified

House Purchase

Excellent service! It quick and easy. Good and clear communication from Amy. My emails were replied promptly with clear and easy communication. I totally recommend.

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your lovely feedback. We are delighted Amy provided clear and prompt communication throughout your purchase. We really appreciate the recommendation.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sue Hunn

Sue Hunn

Housing & Property

Property Sale

Susie was very efficient and friendly and kept me fully advised of developments throughout the transaction. Felt I received value for money for the service provided. Have no hesitation in recommending her services and that of Lucas and Wyllys.

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your kind feedback, Sue. We are pleased Susie kept you well informed throughout your sale and that you were happy with the service and value provided. We really appreciate you taking the time to leave a review.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Chloe

Chloe

Verified
Housing & Property

Always 10/10

We recently completed on a remortgage and the process could not have been any easier. The app was so helpful for providing our ID and following the progress of the transaction. It was our first time remortgaging which was daunting, but no question was too small. Our new mortgage was explained to us very well and they made the whole transaction so easy. Amy and the team were fantastic from start to finish. We will always recommend Lucas & Wyllys!

Solicitors tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your wonderful feedback. We are delighted Amy and the team made your first remortgage such a smooth and straightforward experience. We really appreciate the recommendation.

0
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Profile image of Chloe

Chloe

Verified
Housing & Property

First time buyers

Thank you very much Amy, and the rest of the team that worked on our first house purchase. We have been shocked at how unstressful and easy buying a house has been!! We have had such a positive experience, and have felt very at ease over the last few months. We also really enjoyed the Lucas and Wyllys app, which made us feel like we knew exactly what was happening at all times. Thank you Amy!!

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your wonderful feedback, Chloe. We are so pleased Amy and the team made your first house purchase feel easy and stress free. It’s also great to hear the App helped you feel informed throughout the process.

0
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Other Reviews

Profile image of Simone Weekes

Simone Weekes

Housing & Property

Simone

Amazing. I would definitely recommend them. I've used them twice and I would definitely use them again.

Solicitors tagged in
this review

Thank you for your kind feedback and for choosing us again. We are so pleased you’ve had a positive experience and really appreciate the recommendation.

0
Collected on: Google collection source logo
Profile image of Uzair S

Uzair S

Uzair

Amy and the team have been fantastic through my entire purchase. I could not have picked a better firm to deal with my purchase as a first time buyer than them. As a person who usually chases on everything, I was at ease to know Lucas & Wyllys have their own app with alerts to notify me when things happen and what stage i’m at in the conveyancing process! Reasonably priced, dealt with by professionals and responses through the entire process have been very quick, with clear explanations, and whenever you call, the team are super helpful. I’m having a better experience than most people I know going through the stressful process of a purchase. Definitely recommend.

Thank you for your wonderful feedback, Uzair. We are delighted Amy and the team made your first purchase such a positive experience and that you found the app, communication, and support helpful throughout. We really appreciate the recommendation.

0
Collected on: Google collection source logo
Profile image of Tony Oakley

Tony Oakley

Housing & Property

Tony

Great communication, nothing was too much trouble. Everything was sorted quickly and efficiently. Would use again

Legal experts tagged in
this review

Thank you for your kind feedback, Tony. We are pleased you found the communication helpful and the service quick and efficient. We look forward to working with you again.

0
Collected on: Google collection source logo
Profile image of maddy loudon

maddy loudon

Housing & Property

maddy

Overall great although completion was delayed due to not informing us that information was received weeks prior

Legal experts tagged in
this review

Thank you for your feedback, Maddy. We are pleased you had an overall positive experience and appreciate you raising this point. We’ll take it on board to improve how we communicate updates going forward.

0
Collected on: Google collection source logo
Profile image of Amie G

Amie G

Housing & Property

Amie

Great service for our sale and purchase. Friendly, efficient, and clear communication throughout. The app made it really easy to keep track of progress and what we needed to do at each stage. The whole process was handled smoothly and with far less stress than we expected. Would definitely recommend.

Solicitors tagged in
this review

Thank you for your kind comments, Amie. We are pleased to hear the process felt smooth and stress free, and that the app helped along the way.

0
Collected on: Google collection source logo

Reviews

4.8 /5 943 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Lucas & Wyllys

The firm specialises in conveyancing (sales, purchases, remortgages), wills, lasting powers of attorney, probate and deputyship work, with prompt, efficient handling and clear, knowledgeable explanations. Clients value user-friendly tech (an app with progress alerts), transparent pricing and timely responses. Soft skills highlighted include professionalism, friendliness, approachability, patience, calm reassurance, clear communication and proactive support, delivering a smooth, low‑stress experience and excellent customer service throughout.

Very helpful app
Clear explanations
Fast responses
Professional staff
Friendly service
Efficient process
Kept updated
Good value
Stress free
Highly recommended

ReviewSolicitors Review List

Profile image of Tony

Tony

Verified
Wills, Trusts & Probate

New Will

New Will made with Nigel Craske at the Gorleston office

Solicitors tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for taking the time to leave a review, Tony.

0
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Profile image of Jonathan Goodrich

Jonathan Goodrich

Verified
Wills, Trusts & Probate

Wills and bequethed gift

As usual perfect execution of services. Friendly, professional and well administered. Have used before & will use again.

Solicitors tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your continued trust in us. We are delighted you were happy with the service once again and appreciate your kind words. We look forward to working with you again in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Chris K

Chris K

Verified
Housing & Property

Excellent service

Amy was excellent, kept me updated with the whole process. Was there to answer questions and was super speedy. Thanks

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your kind feedback, Chris. We are glad you were happy with the service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

House Purchase

Excellent service! It quick and easy. Good and clear communication from Amy. My emails were replied promptly with clear and easy communication. I totally recommend.

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your lovely feedback. We are delighted Amy provided clear and prompt communication throughout your purchase. We really appreciate the recommendation.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sue Hunn

Sue Hunn

Housing & Property

Property Sale

Susie was very efficient and friendly and kept me fully advised of developments throughout the transaction. Felt I received value for money for the service provided. Have no hesitation in recommending her services and that of Lucas and Wyllys.

Legal experts tagged in
this review

Reply by profile image of Amy Church

Amy Church

Thank you for your kind feedback, Sue. We are pleased Susie kept you well informed throughout your sale and that you were happy with the service and value provided. We really appreciate you taking the time to leave a review.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Simone Weekes

Simone Weekes

Housing & Property

Simone

Amazing. I would definitely recommend them. I've used them twice and I would definitely use them again.

Solicitors tagged in
this review

Thank you for your kind feedback and for choosing us again. We are so pleased you’ve had a positive experience and really appreciate the recommendation.

0
Collected on: Google collection source logo
Profile image of Uzair S

Uzair S

Uzair

Amy and the team have been fantastic through my entire purchase. I could not have picked a better firm to deal with my purchase as a first time buyer than them. As a person who usually chases on everything, I was at ease to know Lucas & Wyllys have their own app with alerts to notify me when things happen and what stage i’m at in the conveyancing process! Reasonably priced, dealt with by professionals and responses through the entire process have been very quick, with clear explanations, and whenever you call, the team are super helpful. I’m having a better experience than most people I know going through the stressful process of a purchase. Definitely recommend.

Thank you for your wonderful feedback, Uzair. We are delighted Amy and the team made your first purchase such a positive experience and that you found the app, communication, and support helpful throughout. We really appreciate the recommendation.

0
Collected on: Google collection source logo
Profile image of Tony Oakley

Tony Oakley

Housing & Property

Tony

Great communication, nothing was too much trouble. Everything was sorted quickly and efficiently. Would use again

Legal experts tagged in
this review

Thank you for your kind feedback, Tony. We are pleased you found the communication helpful and the service quick and efficient. We look forward to working with you again.

0
Collected on: Google collection source logo
Profile image of maddy loudon

maddy loudon

Housing & Property

maddy

Overall great although completion was delayed due to not informing us that information was received weeks prior

Legal experts tagged in
this review

Thank you for your feedback, Maddy. We are pleased you had an overall positive experience and appreciate you raising this point. We’ll take it on board to improve how we communicate updates going forward.

0
Collected on: Google collection source logo
Profile image of Amie G

Amie G

Housing & Property

Amie

Great service for our sale and purchase. Friendly, efficient, and clear communication throughout. The app made it really easy to keep track of progress and what we needed to do at each stage. The whole process was handled smoothly and with far less stress than we expected. Would definitely recommend.

Solicitors tagged in
this review

Thank you for your kind comments, Amie. We are pleased to hear the process felt smooth and stress free, and that the app helped along the way.

0
Collected on: Google collection source logo

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