Request a callback

Book an appointment

How Milners Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Milners on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Milners. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%
Overpriced 2%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Milners and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Milners performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Milners and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Milners compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Milners offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    183
  • Very Good

    7
  • Average

    1
  • Poor

    0
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Sophie Tillisch

Verified review

This review has been left by a verified client who used Milners.

Sophie Tillisch

October 01, 2024

Report to admin

Collected on:

Professional & Friendly Service

As a family, we have used John Robson to handle various property transactions for us and I must say, there is a reason we would never use anyone else. Throughout the years we have worked with John he has always been professional, friendly and extremely knowledgeable when overcoming any issues due to his invaluable experience. Thank you John - it is always a pleasure to deal with you.

Was this review helpful?

Rupert,

Verified review

This review has been left by a verified client who used Milners.

Rupert,

September 05, 2024

Report to admin

Collected on:

Poor client-relationship management, off-loads bureaucracy to client

Repeated instructions to this company led to repeated paperwork by juniors as though I was a new client with each instruction. Inefficient and bureaucratic with poor continuity in their client-relationship management, likely because it reduces the bureaucratic burden on them at the cost of increasing effort by the client. A simple reorganisation of their instruction-procedures in favour of clients’ interests would make a difference. This is a common failing in lawyers who don’t understand the importance of client-relationships, as I experienced in over a decade's work in forensic medicine. The lawyer himself is pleasant and effective.

Was this review helpful?

Kelly

Verified review

This review has been left by a verified client who used Milners.

Matter Type:

Residential Conveyancing

Kelly

August 28, 2024

Report to admin

Collected on:

Conveyance

Milners worked efficiently and were keen to look after our interests. We were kept up to date on all developments. Conversations with all members of staff were friendly and informative. Thank you all!

Was this review helpful?

David Hawley

Verified review

This review has been left by a verified client who used Milners.

Matter Type:

Residential Conveyancing

David Hawley

August 26, 2024

Report to admin

Collected on:

Excellent Service!!

John and his team provided excellent help and support during a difficult and stressful time in which we twice lost buyers at the bottom of our property chain and, as a consequence, we lost our first choice purchase.

Was this review helpful?

Lisa

Matter Type:

Residential Conveyancing

Lisa

August 17, 2024

Report to admin

Collected on:

Residential Conveyancing

I used John Robson to act for me in the sale of my property and ongoing purchase. I found John to be professional throughout. He responded promptly to any queries and kept me updated with progress. I would completely recommend John and the team at Milners

Was this review helpful?

Fi Fox

Verified review

This review has been left by a verified client who used Milners.

Matter Type:

Residential Conveyancing

Fi Fox

August 03, 2024

Report to admin

Collected on:

Great experience

John was super efficient and our sale and purchase went through without issue. We were able to contact him directly as needed & always reached him, and received swift responses. Communication was well managed and we were always kept up to date. Great all round service.

Was this review helpful?

Martin & Anne O'Connor

Verified review

This review has been left by a verified client who used Milners.

Matter Type:

Residential Conveyancing

Martin & Anne O'Connor

August 01, 2024

Report to admin

Collected on:

Always magnificent every single time.

We just cannot thank John and the team enough for all the hard diligent work carried out for us, we always know we are in safe hands.

They just go above and beyond every time leaving no stone unturned.


Keep up the great work


Martin & Anne

Was this review helpful?

Anonymous,

Verified review

This review has been left by a verified client who used Milners.

Matter Type:

Child Maintenance

Anonymous,

June 25, 2024

Report to admin

Collected on:

Professional & Sympathetic

Through the process so far, the team have been timely and thorough in dealing with my situation. Special mention to Pascal Adams who is both conciliatory and robust in her responses in addition to have a sharp eye for detail.

Was this review helpful?

Margaret,

Verified review

This review has been left by a verified client who used Milners.

Matter Type:

Residential Conveyancing

Margaret,

June 22, 2024

Report to admin

Collected on:

First Class Service

First Class Service delivered in a professional manner.

Was this review helpful?

Daniel,

Verified review

This review has been left by a verified client who used Milners.

Matter Type:

Residential Conveyancing

Daniel,

June 21, 2024

Report to admin

Collected on:

House purchase

Excellent service as always, professional and experienced, would recommend

Was this review helpful?

Reviews collected from

kevan

Matter Type:

Residential Conveyancing

kevan

January 30, 2024

Report to admin

Collected on:

kevan

Very thorough, puts the client's interests first. Responsive to questions via email and telephone.

Was this review helpful?

Rachael

Matter Type:

Residential Conveyancing

Rachael

December 14, 2023

Report to admin

Collected on:

Rachael

Outstanding and excellent service. Milner’s have been so thorough and helpful throughout the house selling and buying process! I cannot recommend them highly enough. Thank you Milner’s and with a special mention to John Robson and Rachel Knight. I will be definitely using them again in the future! Rachael B

Was this review helpful?

Rastuss

Matter Type:

Residential Conveyancing

Rastuss

October 11, 2023

Report to admin

Collected on:

Rastuss

A big thankyou to John and Rachel at Milners Solicitors in Harrogate. They provided the conveyancing for us recently, and were absolutely fantastic. Extremely professional, but at the same time warm people to deal with. Sensible pricing and obviously hugely experienced in all things involved in a house sale. Would not hesitate to recommend them, and hopefully use their services again in the future. Thankyou! J & K.

Was this review helpful?

James

James

September 26, 2023

Report to admin

Collected on:

James

Worked with John Robson on the purchase of a new home. Excellent service, made the whole process smooth and simple with effective advice and guidance. Couldn’t recommend him enough.

Was this review helpful?

Drylandpirates

Drylandpirates

August 08, 2023

Report to admin

Collected on:

Drylandpirates

Best firm I have dealt with in years of buying and seling property. There when you needed them , with sound practical advice. Dealt with a sale and two purchases in a superb and very rapid manner. Excellent value for money , brilliant would definitely recommend.

Was this review helpful?

Milners are accredited by

accreditation
accreditation
accreditation

About this branch

Description

We pride ourselves on delivering approachable expertise. When you work with us, you can expect friendly, straightforward advice that puts your best interests first. Our experienced lawyers work quickly to achieve the results you want – and we tailor our work to your individual needs and the intricacies of your case. It’s been this way since 1897.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Change of name
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • High Net Worth Divorce
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • Trusts
  • Personal Injury
    • Accident At Work
    • Against The Council
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Children's Serious Injury
    • Cycling Accident
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Motorbike Accident
    • No Win No Fee
    • Pedestrian Accident
    • Personal Injury Law
    • Road Traffic Accident
    • Serious Injury
    • Spinal Injury Compensation
    • Welfare Issues After Serious Injury
    • Workplace Slip and Trip
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insurance
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety
Book an appointment