Pm Property Lawyers Limited

Initially the first Solicitor allocated did virtually nothing for the first two months. It is only when Ms O’Shea came on board that things began to move. After prompting the service was fine And the sale completed. There were no searches required so I believed it could have been covered in much less time.

Great people, Making sure all documents are in the correct legal order.
It is a boring long process to the point that I forgot that I was buying a house at one point.
Every thing is done between the solicitors seller's/buyer's, you only get contacted for confirmation, approval and signature.
They did take a load off my mind, there app show me the progress and the stage that the process is at.
Very good experience for my first home.
Thank you Team Mollie

I recently used PM Property Lawyers (PMPL) for the conveyancing of a new home purchase. While the process eventually reached a successful conclusion, my experience was mixed, and I feel it's important to provide a fair account.

The positives:
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- The transaction was completed successfully, which I appreciate.
- PMPL’s app is user-friendly for initial setup, and the integration with Armalytix for verification of funds was seamless.
- Kiana's personality was great. She should have been the main solicitor instead of Amy! Since Amy was almost non-existent until the last days of the process.

The challenges:
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Unfortunately, the journey to completion was far from smooth. Communication was the most significant issue. I often had to chase for updates, and there was a lack of proactive engagement. My assigned solicitor was largely unresponsive during key stages, and I often felt left in the dark regarding progress on my file. This caused unnecessary stress, particularly as I was managing tight timelines and family considerations.

Additionally, the PMPL app, while useful, did not consistently reflect real-time updates on the case, which added to my frustration. Advertised timelines were not met, and the clarity around services like “fast track” was lacking.

Overall impression:
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While I’m grateful for the eventual completion of my purchase, the journey with PMPL left much to be desired. Improved communication and adherence to timelines would significantly enhance their service. I hope this feedback helps PMPL refine their approach for future clients.

Could never get my first solicitor on the phone. They went on sick leave so the case was passed on. Could never get the second solicitor on the phone. They left the profession apparently so my case was passed on again. The third team were better to be fair but still took too long in my opinion. Also when I got the final bill I was nearly overcharged. Luckily I noticed it was too high and queried it. A very stressful experience overall. I was a first time buyer and there was no chain so should have been easy.

Poor experience from start to finish. Constantly having to chase for updates, calls not returned and emails not acknowledged or replied to.

More regular updates are the only thing I could ask for. Kay and Francesca were instrumental in the process.

The exchange process was a disaster - as the title suggests- the exchange on my purchase was allowed to take place with plenty of time for exchange on the sale to happen within the allotted deadline but that deadline was missed and I had an agonising sleepless night when anyone at the bottom of the chain could have pulled out leaving me in the position of having committed to complete on my purchase while no such commitment has been received by me on my sale.

I first started using this company back in June to help with the purchase of the property I have bought. It was a difficult purchase as I had to change the lender within a month. The team were very professional throughout as I can be very demanding at times. I believe there hard work especially Halimah khan made it as smooth as it could have been. She is a credit to the team and to the company.

We were selling and purchasing via pm law.
With regards to our sale, team Wilson were great! Prompt responses and proactive.
For our purchase, we were passed around multiple teams for months. This lead to delays due to emails being sent to the wrong team, not knowing who to call and general confusion. After months were were passed to team stott who were again great! The process moved again and was pushed over the line.
Things were close to falling through due to an issue up the line so time was of the essence. Teams Wilson and Stott were great. The general organisation at pm law was woeful.