Shan
Collected on:
0 stars is too generous
too.
Please believe these reviews. I am so annoyed with myself that I did not look at these reviews prior to assigning these.
The only one reason that I did was via a website conveyance index (to which I will complain as to why they have professionals who should have a duty of care in their panel that cannot carry out their duty)
I also intend to raise the incompetence with the PM law internal complaints first SLA, ombudsman.
The lack of communication for simple answers to typical progress as you move along is appalling. It is non existent. As a professional myself I do not expect the solicitor to contact or to reply to me, but their team to at least reply within a 72 hour time frame.
Their app - no update - no reply when you send a message through them. As a business owner if you would like to use such a tool then use it! This would probably save a lot of hassle to the internal team dealing with a case
There seems to be only certain competent solicitors in this firm. I see Kay Liddle as one. So I guess it’s luck of the draw who is assigned to your case
Chris Critchley of course is not.
There is no communication at all. Does Chris Critchley exist? Because this person has had my case for a while and I haven’t even had a reply..
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