Maitland Walker LLP

Hilary Coles from Maitland Walker Solicitors handled 2 inherited property sales for me. Both of which were complicated and drawn out. Hilary dealt with any and all issues in a professional manner, she always returned my calls, answered my emails, kept me updated throughout and made what could have been a very stressful time into an acceptable experience. I would thoroughly recommend Maitland Walker to anyone.

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Hilary Coles

Having used Kirsty before for the recent purchase of our own property. Once probate was approved for my late father’s estate, we had no second choice in going with anybody else but Kirsty. As it was a rental flat we knew hardly anything about. Kirsty was very understanding of the situation and negotiated all the complexities of the sale extremely well. We still have my parents bungalow and two more flats still to sell, which we will certainly be using Kirsty again.

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Kirsty Trevis

From initial enquiries, I was impressed with Legal Support Assistant, Judith. She carefully outlined the process of making a will, approximate costs and arranged a speedy meeting with Katie Morse. This was in contrast to enquiries I had made with other solicitors in Taunton. Katie Morse continued this excellent service. Impressive in her note-taking and speed at producing a draft copy of our wills. Despite being on holiday herself, she ensured that the wills were completed and ready to sign on the first morning of her return from holiday - in readiness for our own holiday.

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Katie Morse

A first class experience from legal insight and guidance to help achieve the desired outcome. Professional, courteous and prompt communication, with total commitment to respond to enquiries and details, enhanced by amazing and thorough support team!

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Anna Jane Louisa Neil

Easy and relaxed but professional. Responses always acted on.

Katie thank you for your kindness also courtesy expertise in guiding me through drafting my Will and lasting power of attorney your professional and understanding approach it truly put me at ease a sensitive process so much that my whole family have now moved over to your company, thank you again for your time and support David. 😊

Extremely disappointing service and certainly not the ‘exceptionally high quality’ promised on their website. I will not be using them again. Some examples of my experiences, from a firm of solicitors who describe themselves as ‘Experts in their field’: Failure to appoint one of the executors, as they apparently couldn’t understand the will they had themselves previously drawn up only 5 years earlier Errors in accounting that showed the 50% beneficiaries would be receiving different amounts Incorrect determination of interest owed on a cash legacy, due to failure to count days accurately Incorrect names and dates recorded on official documents Taking weeks to respond to phone calls and email correspondence Being shouted at on the phone, regularly talked over and my questions repeatedly misunderstood or not answered Sharing confidential emails, which inflamed tense family dynamics and generated more legal expense. There were many more examples, that require too much detail to list here. Julian Maitland Walker offered a financial goodwill gesture in response to my formal complaint, which was appreciated. However, the additional distress the whole experience brought, in the context of the bereavement of both my parents, cannot be compensated. In summary; the apparent incompetence, inattention to detail and lack of professionalism was shocking.