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Maitland Walker LLP

4.8 | 88 Reviews 88 Reviews | Wills, Trusts & Probate
644 Total Company Reviews info icon Wills, Trusts & Probate | info icon 644 Total Company Reviews Wills, Trusts & Probate | info icon 644 Total Company Reviews

22 The Parks, Minehead, Somerset, TA24 8BT

Accepting new clients

22 The Parks, Minehead, Somerset, TA24 8BT

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 534494

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Maitland Walker LLP |

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Maitland Walker LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Maitland Walker LLP are accredited by

The Law Society accreditation awarded to Maitland Walker LLP
Conveyancing Quality Scheme accreditation awarded to Maitland Walker LLP

Description

A local firm with a national outlook, Maitland Walker is a law firm offering a wide range of expert legal services in the South West with offices in Taunton, Minehead and London. With solicitors who are experts in their fields we deliver exceptionally high quality legal advice at a reasonable price.

Rankings by area of expertise

The rankings below show the areas of expertise that Maitland Walker LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Maitland Walker LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Maitland Walker LLP are accredited by

The Law Society accreditation awarded to Maitland Walker LLP
Conveyancing Quality Scheme accreditation awarded to Maitland Walker LLP

Description

A local firm with a national outlook, Maitland Walker is a law firm offering a wide range of expert legal services in the South West with offices in Taunton, Minehead and London. With solicitors who are experts in their fields we deliver exceptionally high quality legal advice at a reasonable price.

Rankings by area of expertise

The rankings below show the areas of expertise that Maitland Walker LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Maitland Walker LLP

Meet the team of Maitland Walker LLP

Contact & Locations - Maitland Walker LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30 (Open)
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

22 The Parks, Minehead, Somerset, TA24 8BT

Reviews

4.8 /5 88 Reviews
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Clients say

What clients say about Maitland Walker LLP

The firm is highly regarded for conveyancing, property sales and purchases, retirement property matters, wills, lasting powers of attorney and related legal work. Clients value its strong legal knowledge, practical guidance and ability to handle complex transactions efficiently. Soft skills repeatedly praised include clear communication, responsiveness, patience, professionalism, friendliness and a reassuring, supportive approach. The team is seen as proactive, thorough and persistent, making stressful processes smoother and delivering excellent value and consistently reliable service.

Helpful and efficient
Clear communication
Professional service
Friendly and approachable
Excellent support
Prompt responses
Patient and understanding
Knowledgeable advice
Good value
Thorough updates

ReviewSolicitors Review List

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Simon Bourne

Verified
Wills, Trusts & Probate

Private Client

A first class experience from legal insight and guidance to help achieve the desired outcome. Professional, courteous and prompt communication, with total commitment to respond to enquiries and details, enhanced by amazing and thorough support team!

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Charles

Verified
Wills, Trusts & Probate

Will

Easy and relaxed but professional. Responses always acted on.

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Mike & Jennie

Verified
Family Law

LPAs

Understanding approach. Both being visually impaired and with a rather sensitive guide dog we appreciated the patient approach.

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Mr Huish

Verified
Wills, Trusts & Probate

Will

Client did not write anything, so this box cannot be completed.

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Maxwell

Verified
Wills, Trusts & Probate

Wills

Two meetings we had were conducted in a very professional and friendly manner. Correspondence was shared over a very short period and the matter was settled speedily.

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Other Reviews

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David Tancock

David

Katie thank you for your kindness also courtesy expertise in guiding me through drafting my Will and lasting power of attorney your professional and understanding approach it truly put me at ease a sensitive process so much that my whole family have now moved over to your company, thank you again for your time and support David. 😊

Dear David Thank you for taking the time to leave us such a kind review. It is important to us that our clients experience the best possible service and we know that Katie strives to ensure that this is the case. Feedback is incredibly important for us as a firm and for our individual fee earners so that we know when we are getting things right or indeed if there are areas we can improve.

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susanna

susanna

Extremely disappointing service and certainly not the ‘exceptionally high quality’ promised on their website. I will not be using them again. Some examples of my experiences, from a firm of solicitors who describe themselves as ‘Experts in their field’: Failure to appoint one of the executors, as they apparently couldn’t understand the will they had themselves previously drawn up only 5 years earlier Errors in accounting that showed the 50% beneficiaries would be receiving different amounts Incorrect determination of interest owed on a cash legacy, due to failure to count days accurately Incorrect names and dates recorded on official documents Taking weeks to respond to phone calls and email correspondence Being shouted at on the phone, regularly talked over and my questions repeatedly misunderstood or not answered Sharing confidential emails, which inflamed tense family dynamics and generated more legal expense. There were many more examples, that require too much detail to list here. Julian Maitland Walker offered a financial goodwill gesture in response to my formal complaint, which was appreciated. However, the additional distress the whole experience brought, in the context of the bereavement of both my parents, cannot be compensated. In summary; the apparent incompetence, inattention to detail and lack of professionalism was shocking.

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Reviews

4.9 /5 644 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Maitland Walker LLP

The firm is highly regarded for conveyancing, property sales and purchases, retirement property matters, wills, lasting powers of attorney and related legal work. Clients value its strong legal knowledge, practical guidance and ability to handle complex transactions efficiently. Soft skills repeatedly praised include clear communication, responsiveness, patience, professionalism, friendliness and a reassuring, supportive approach. The team is seen as proactive, thorough and persistent, making stressful processes smoother and delivering excellent value and consistently reliable service.

Helpful and efficient
Clear communication
Professional service
Friendly and approachable
Excellent support
Prompt responses
Patient and understanding
Knowledgeable advice
Good value
Thorough updates

ReviewSolicitors Review List

Profile image of Susan Jean

Susan Jean

Verified
Housing & Property

Emotional House Move

Alex was extremely helpful & efficient despite my sometimes ‘Emotional’ angst. I was moving to be closer to family while grieving for my husband? Moving costs via Estate Agents and Solicitors is extortionately high but a lot of this is due to our archaic legal system? I found my experience with Maitland very competitive with other companies and wouldn’t hesitate in using them again

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Josh and Shaun Furse

Verified

House purchase

Absolutely brilliant experience from start to finish! Buying our first house was very stressful, but Kirsty made the whole process feel so smooth and straightforward. She was friendly, professional, incredibly helpful and always kept us updated. Nothing ever felt like too much trouble, and we genuinely felt looked after throughout. Couldn’t recommend Kirsty enough — fantastic service and she is our Hero! We are forever grateful to her! 🏡🔑✨

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Mollie

Verified

Kirsty was brilliant!

We couldn’t be happier with the service Kirsty and her team (Nicky and Marcel) provided throughout the purchase of our first home. It was stressful at times but Kirsty made the whole process very easy and she was always very helpful. We would highly recommend!

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Alan Harding

Verified

Excellent Professional Service

The conveyancing process associated with the sale of an apartment with a multi-occupancy retirement residential property is not the easiest, as my wife and I found out when selling my wife's mother's apartment, particularly as her mother is in a nursing home operated by our local council and deferred payment on the apartment is involved. However, Maitland Walker proved very professional in their approach due, it appears, to their knowledge and experience in such situations. We were kept fully aware at each stage of the process through excellent communication. A first-class service was delivered and, it must be said, proved to be of excellent value for money considering the complexity of the situation.

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Julian

Verified
Housing & Property

Conveyancing

Excellent service handled by Hilary, showing patience and perseverance to push through our house sale and purchase of our new property. Thank you once again.

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Other Reviews

Profile image of David Tancock

David Tancock

David

Katie thank you for your kindness also courtesy expertise in guiding me through drafting my Will and lasting power of attorney your professional and understanding approach it truly put me at ease a sensitive process so much that my whole family have now moved over to your company, thank you again for your time and support David. 😊

Dear David Thank you for taking the time to leave us such a kind review. It is important to us that our clients experience the best possible service and we know that Katie strives to ensure that this is the case. Feedback is incredibly important for us as a firm and for our individual fee earners so that we know when we are getting things right or indeed if there are areas we can improve.

0
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Janis Berzins

Janis

You have a fairly rude and unhelpful receptionist - uninterested in acquiring new business for your firm - literally put a phone down on me.

We are sorry that you had a negative experience whilst requesting a quote for legal services. Unfortunately we have to obtain certain information about a proposed transaction in order to provide an accurate quote. Our aim is always to provide a professional service and part of this is to ensure that quotes for fixed fee work are as accurate as possible. This in turn provides clients with as much certainty as we can from the outset.

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Corey banks

Corey

Trying to find Solsisters as a first time buyer so new to all this , and the reception lady was very very rude and snobby! Don’t go with these people!!

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Erron Russell

Erron

After 2 failed purchase attempts, we finally completed on our first home in January - all thanks to Faith & Katie at Maitland Walker. We never had to wait more than a day for a response, they were proactive, concise & detailed with information, chasing the sellers without prompting, helped us decide when to pull out of the other houses (both times issues on the seller’s & property side) and moved us from offer to completion on our new home in 3 months - even with Christmas & New Years in between. After hearing so many horror stories about solicitors & home buying, we couldn’t have been any happier than having Faith on our side!

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Stephen

Stephen

Alex Griffin was brilliant kept me informed all the way and was very helpful and professional!

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