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JNP Legal

4.9 | 124 Reviews 124 Reviews | Housing & Property
813 Total Company Reviews info icon Housing & Property | info icon 813 Total Company Reviews Housing & Property | info icon 813 Total Company Reviews

52 Station Road, Llanishen, Cardiff, South Glamorgan, CF14 5LU

Accepting new clients

52 Station Road, Llanishen, Cardiff, South Glamorgan, CF14 5LU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 644207

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JNP Legal Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff and Nelson. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

JNP Legal Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff and Nelson. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Lucinda,

Lucinda,

Verified
Family Law

Divorce financial remedy settlement and divorce absolute granted

"I would like to express my sincere thanks for the incredible support I received from Lee throughout what felt like the longest and most emotionally draining divorce imaginable. From start to finish, Lee was consistently professional, calm and reassuring."

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Jessica,

Verified
Housing & Property

Excellent

"Great experience. Kim was very contactable and responsive. She was a great assistance in answering all of our questions and very accommodating around our schedule. "

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Meet the team of JNP Legal

Meet the team of JNP Legal

Contact & Locations - JNP Legal

52 Station Road, Llanishen, Cardiff, South Glamorgan, CF14 5LU

Reviews

4.9 /5 124 Reviews
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Rating

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Clients say

What clients say about JNP Legal

Clients praise the firm’s expertise in family law, divorce, conveyancing, wills, Lasting Powers of Attorney, probate, estate administration and complex litigation. Reviews highlight clear advice, strong legal knowledge, efficient handling and reliable case updates. Clients also value the team’s friendly, approachable, compassionate and patient manner, with many noting professionalism, empathy, responsiveness and the ability to explain matters clearly. The firm is often described as supportive, thorough and reassuring, helping to make stressful processes feel straightforward and manageable.

Friendly service
Professional staff
Clear explanations
Kept updated
Helpful advice
Approachable team
Efficient service
Knowledgeable solicitors
Supportive throughout
Compassionate manner

ReviewSolicitors Review List

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Diane Barnes

Verified
Housing & Property

Excellent

I didn’t deal with Genette at all, I dealt with Claire Gwilt and as I was selling my mothers property after her death, Claire was professional and compassionate throughout. She kept me updated regularly .

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A representative from JNP Legal responded to this review

Thank you so much for your review and for recognising Claire's compassion and professionalism.

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Roberts Kenneth

Verified
Housing & Property

House sale

Very good service and professional service from start to finish

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A representative from JNP Legal responded to this review

Thank you for taking the time to leave us a review. We are pleased to hear that you received a very good and professional service throughout your house sale. Your feedback is greatly appreciated, and we wish you all the best.

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Griffin Rhiannon

Verified
Housing & Property

Excellent service

Couldn’t recommend Karen & JNP enough with the sale of my home. I would use again!

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A representative from JNP Legal responded to this review

We are delighted to hear that Karen and the team provided excellent service with the sale of your home. Your recommendation means a great deal to us, and we would be very pleased to assist you again in the future.

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H&DM

Verified
Housing & Property

Excellent property service

Karen kept us informed at every stage of the process, very professional service and made us feel comfortable throughout, we highly recommend Karen Jones and JNP to all looking for a professional and thorough service

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A representative from JNP Legal responded to this review

We truly appreciate your feedback and are delighted to hear that Karen kept you informed throughout the process and helped you feel comfortable every step of the way. Providing a professional, thorough, and reassuring service is very important to us, so it is wonderful to know that your experience reflected this.

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Anonymous

Verified
Housing & Property

First time buyer

Karen was extremely helpful throughout our first‑time buyer search. Although we couldn’t proceed due to the search results, she remained professional and supportive from start to finish. We've now found another property and have gone back

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A representative from JNP Legal responded to this review

Thank you so much for your kind words and for sharing your experience. We're delighted to hear that Karen was able to support you during your first-time buyer journey, and we're glad you've found another property. If you need any further assistance or guidance, please don't hesitate to reach out. Wishing you all the best with your new home!

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Other Reviews

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Rhiannon Griffin

Housing & Property

Rhiannon

Karen was really helpful in the sale of my home. I could not recommend JNP enough. Thank you for everything.

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A representative from JNP Legal responded to this review

Thank you so much for your kind review. We’re delighted to hear that Karen was able to support you so well, throughout the sale of your home. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

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Colin PRICE

Housing & Property

Colin

A very friendly and effcient service from JNP with our recent house move, karen kept us informed all through the process and ensured we had a hassle free house move with limited stress. Many Thanks

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A representative from JNP Legal responded to this review

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you found our service friendly and efficient, and that Karen was able to keep you well informed throughout your move. Making the process as smooth and stress-free as possible is always our top priority. Wishing you all the best in your new home, and please don’t hesitate to get in touch if you need anything in the future!

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Nariac J

Wills, Trusts & Probate

Nariac

I have used JNP Legal to buy and sell a number of properties. I have also used them to draft wills for my self and family members and also for a divorce!. They have always been professional, efficient and helpful. I would not hesitate to use them again in the future.

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A representative from JNP Legal responded to this review

Thank you very much for taking the time to share your positive experience with JNP Legal. We are delighted to hear that you have been satisfied with the range of services we have provided, from property transactions to drafting wills and supporting you through a divorce. Your kind words about our professionalism, efficiency and helpfulness mean a great deal to us. We truly value your continued trust and look forward to assisting you again in the future should you need our services.

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Philip

Housing & Property

Philip

Once again excellent Service from the Property Team at JNP Legal. Our 6th time using JNP Legal from property work and would never go anywhere else, Genette, Rachel, Kim and their hardworking assistants are second to none. Thank you JNP Legal.

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A representative from JNP Legal responded to this review

Thank you, we will be sure to pass your encouraging feedback onto the team.

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Serban

Housing & Property

Serban

I have experience with a previous solicitor that cost my the previous house I was trying to purchase. I have chosen JNP Legal for the second property and I was lucky to find good solicitors here. I have worked with Claire and Genette and I recommend them 100%.

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A representative from JNP Legal responded to this review

We are so glad to have been a help to you with your conveyancing matter and really appreciate your kind words.

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Reviews

4.9 /5 813 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about JNP Legal

Clients praise the firm’s expertise in family law, divorce, conveyancing, wills, Lasting Powers of Attorney, probate, estate administration and complex litigation. Reviews highlight clear advice, strong legal knowledge, efficient handling and reliable case updates. Clients also value the team’s friendly, approachable, compassionate and patient manner, with many noting professionalism, empathy, responsiveness and the ability to explain matters clearly. The firm is often described as supportive, thorough and reassuring, helping to make stressful processes feel straightforward and manageable.

Friendly service
Professional staff
Clear explanations
Kept updated
Helpful advice
Approachable team
Efficient service
Knowledgeable solicitors
Supportive throughout
Compassionate manner

ReviewSolicitors Review List

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Aileen Thomas

Verified

Would definitely recommend.

Rebecca and her colleagues provided a very thorough and professional service, while remaining approachable and helpful at each point of contact.

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Chris

Personal Injury

Excellent Company! 👌

I’ve recently had quite an experience with JNP and the service I’ve received and am still having is absolutely second to none, I would highly recommend this company to anybody! From start to finish the service was 5*+👌 Big shout out to Mr.James Jones and Mr. Lewys Dymond! James is a very articulate young man who’s got a great career ahead of him. He listened to my side of the story and went above and beyond and I’m so grateful for the work he provided. It was super thorough and I can’t thank him enough! Moving onto Lewys, he’s an absolute genius at his job. He was the Senior Solicitor representing me in Court and he explained the situation super well to the Magistrates for them to hear the whole story and see the big picture and to get my side of the story across. His and James work combined was flawless! Thank you so much both for what you did and to achieve the best possible outcome under tricky circumstances was excellent. They both should be proud of the professionalism they provided, so thank you once again!🫶 The whole team work tirelessly every single day. They treat everybody with the upmost respect, offer you tea, coffee, water when you go into the offices, the set up they have is incredible! Miss. Leanne Price then concluded with a email explaining everything thoroughly and broke every single bit of the case down so it was easy to understand. Thank you guys, your work was amazing! 👍 I still have an ongoing case with Miss. Abbie James and Miss. Kate Morey and the service is exactly the same, JUST FANTASTIC! 👌 When that case is concluded they will also be having a 5*+ rating no doubt!!! Thank you all once again.👍👍👍

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A representative from JNP Legal responded to this review

Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you have had such a positive experience with JNP Legal and that James Jones, Lewys Dymond, Leanne Price, Abbie James and Kate Morey have all provided such a high standard of service. Your kind words mean a great deal to the whole team, and we will be sure to pass your feedback on to everyone mentioned. We are especially pleased to hear that you felt listened to, supported and kept fully informed throughout. Providing clear advice, professional representation and a respectful, welcoming service is extremely important to us, so it is lovely to know this came across during your experience. Thank you again for your recommendation and for placing your trust in JNP Legal. We are very grateful for your feedback and wish you all the very best.

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Kevin Feldon

Verified
Wills, Trusts & Probate

Probate, Wills

A good, helpful and friendly experience each time.

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A representative from JNP Legal responded to this review

Thank you for taking the time to leave such a lovely review. We’re pleased to hear that you found our Probate and Wills service helpful, friendly, and consistently positive. Your kind words are greatly appreciated, and we’re glad we could assist you.

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Selway Bryan

Verified
Wills, Trusts & Probate

Will

Excellent service. Courthouse and professional.

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A representative from JNP Legal responded to this review

Thank you so much for your most kind review.

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Lisa Jones

Verified
Family Law

excellent service!

I would highly recommend Dylan at JNP solicitors. He was incredibly helpful, knowledgeable and empathic throughout what was a difficult process. He was always responsive, took the time to explain eveything clearly, and provided excellent support and guidance regarding my financial agreement during my divorce. His professionalism and understanding made a challenging process feel much easier and more manageable. I am extremely grateful for his support and would not hesitate to recommend his service.

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A representative from JNP Legal responded to this review

Thank you for taking the time to leave such a lovely review. We’re delighted to hear that Dylan was able to support you with professionalism, empathy and clear guidance throughout what we appreciate can be a very difficult process. We will be sure to pass your kind words on to Dylan and his team. Your recommendation means a great deal to us, and we are pleased that we could help make the process feel more manageable for you.

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Other Reviews

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Stuart Archer

Stuart

I decided to allow JNPLegal to represent me in a case involving litigation against a local Police Force. Despite the defendant tactics of obstructing and obfuscating issues, Rebecca Rees at JNP fought the cae with expert legal skill, dogged determination and vigour. Throughout the 4 year battle, I was kept updated throughout by telephone and email and communication was clear, consise and realistic throughout. I must also commend Natasha Bolton of JNP Legal who was equally as competent and courteous. I can only commend and credit JNP Legal in my instance and would highly recommend them for those in similar circumstances.

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Beverley Wright

Crime/ Criminal Defence

Beverley

I only saw Tony once before my court case I felt really stressed I didn't feel like Tony was for me and on my side he didn't give me that vibe at all even when I went for my pre sentence I still felt he wasn't for me at all even when I went to probation before court I said I didn't think he was fighting enough for the gbh case to be dropped against me as no proper edvindence I broke his leg the probation women assured me that he was one of the best so I felt a little bit better but them on the Friday before court on Monday I found out he was out of office which stressed me right out

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A representative from JNP Legal responded to this review

Thank you for taking the time to share your feedback. We understand how important it is for clients to feel listened to, reassured, and confident that their case is being handled with care. We are sorry to hear that you were dissatisfied with your experience during what was understandably a very stressful and significant period for you. While we respect your views, we do not recognise some aspects of the account provided. Criminal proceedings can be complex, and legal representatives are required to provide independent advice based on the evidence and circumstances of a case, even where that advice may not align with a client's expectations. Our role is always to act in our clients' best interests whilst providing realistic, professional guidance and representation. However, your comments are taken seriously, and we will review the concerns you have raised internally.

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Phillip Wright

Wills, Trusts & Probate

Phillip

With recent visits to the company I can recommend the friendly receptionist for the knowledge and recommendations. If you were doubtful of step climbing, seek advice before travelling for a visit.

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A representative from JNP Legal responded to this review

Thank you for your kind review. We’re pleased to hear that our receptionist was friendly, knowledgeable, and able to provide helpful advice during your recent visits. We also appreciate you highlighting accessibility considerations for anyone who may be concerned about steps before attending. We always encourage visitors to contact us in advance so we can offer guidance and help make their visit as smooth as possible.

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L I

A client

Professional, efficient service.

A representative from JNP Legal responded to this review

Thank you very much for your kind review.

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Rhiannon Griffin

Housing & Property

Rhiannon

Karen was really helpful in the sale of my home. I could not recommend JNP enough. Thank you for everything.

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A representative from JNP Legal responded to this review

Thank you so much for your kind review. We’re delighted to hear that Karen was able to support you so well, throughout the sale of your home. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

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