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Beeston Shenton Solicitors Ltd

4.5 | 35 Reviews 35 Reviews | Commercial Property
684 Total Company Reviews info icon Commercial Property | info icon 684 Total Company Reviews Commercial Property | info icon 684 Total Company Reviews

64 King Street, Newcastle Under Lyme, Staffordshire, ST5 1JB

Accepting new clients

64 King Street, Newcastle Under Lyme, Staffordshire, ST5 1JB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 420578

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Beeston Shenton Solicitors Ltd |

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Beeston Shenton Solicitors Ltd Review Scores & Client Satisfaction Overview

4.5
Excellent
90%
Value for
Money
91%
Success
Rate
91%
Would
Recommend
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Beeston Shenton Solicitors Ltd are accredited by

Family Law accreditation awarded to Beeston Shenton Solicitors Ltd
Conveyancing Quality Scheme accreditation awarded to Beeston Shenton Solicitors Ltd

Description

Here at Beeston Shenton, we work together to help you in any way we can. Whether you are getting a divorce or even moving home, there are colleagues here to help you get through the tough times and to give you support with all the paperwork.

Rankings by area of expertise

The rankings below show the areas of expertise that Beeston Shenton Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Beeston Shenton Solicitors Ltd Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
92%
Would
Recommend
11% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Beeston Shenton Solicitors Ltd are accredited by

Family Law accreditation awarded to Beeston Shenton Solicitors Ltd
Conveyancing Quality Scheme accreditation awarded to Beeston Shenton Solicitors Ltd

Description

Here at Beeston Shenton, we work together to help you in any way we can. Whether you are getting a divorce or even moving home, there are colleagues here to help you get through the tough times and to give you support with all the paperwork.

Rankings by area of expertise

The rankings below show the areas of expertise that Beeston Shenton Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Beeston Shenton Solicitors Ltd

Meet the team of Beeston Shenton Solicitors Ltd

Contact & Locations - Beeston Shenton Solicitors Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

64 King Street, Newcastle Under Lyme, Staffordshire, ST5 1JB

Reviews

4.5 /5 35 Reviews
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Clients say

What clients say about Beeston Shenton Solicitors Ltd

The firm specialises in wills, probate, conveyancing and lasting powers of attorney, demonstrating clear legal expertise and efficient handling of complex estate matters. Clients praise thoroughness, attention to detail and timely, knowledgeable advice. Valued soft skills include approachability, patience, clear communication, reassurance and genuine care; teams are described as friendly, professional and supportive, with helpful reception staff and prompt responses that make difficult processes straightforward and less stressful.

Professional service
Friendly staff
Clear explanations
Efficient process
Knowledgeable advisors
Good communication
Attention to detail
Timely responses
Supportive approach
Would recommend

ReviewSolicitors Review List

Profile image of Rebecca

Rebecca

Went above and beyond

Veronica was excellent throughout our house sale, she was always kept us up to date and was responsive and acted quickly on information and requests. She supported us in responding to some confusing enquiries, explaining things to us simply and clearly. She went above and beyond on chasing our buyers solicitor who was awful throughout the process, I dread to think how long the process would have took if we didn't have her in our corner! During our exchange and completion Veronica was on holiday and Tracy took over our file. She was also excellent in her support, keeping us well informed on the progress and going above and beyond to chase our buyers solicitors and get things sorted for our requested date despite awful communication and organisation from our buyers solicitors.

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A representative from Beeston Shenton Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Milva

Property Sale

We were very happy with Veronica and Tracy, both very professional. They kept us updated all the way through the sale of our house, and dealt with any problems that would arise very quickly. We would definitely use Beeston Shenton again.

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A representative from Beeston Shenton Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Arnold

Commercial Property

House purchase

I really recommend They're very active and helpful. Every information you need they do everything to help Many thanks for help!

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Christopher

Verified
Commercial Property

Professional & Efficient

All staff are personable , contactable always and efficient .....would definitely recommend Beeston Shenton

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Joanne

Verified
Housing & Property

Sale of property

Now the sale has gone through great.but took a while to get there.not much correspondence.

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1
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Other Reviews

Profile image of Cara White

Cara White

Cara

Will never go with these solicitors again. In fact they have put us off ever moving. There is no communication, I constantly had to ring up and email asking for updates, I’d receive no replies, told someone would get back to me and they wouldn’t so I’d have to chase up again. The fees said one thing and then they charged us way extra but because it was a phone call we were told the original price, we had no proof. I was constantly having to push them to actually do things. There was no chain involved yet nobody seemed like they could be bothered to do anything. I kept expressing the urgency in the end to move but once again, they weren’t bothered. Then finally a date was set. We had moving vans ready, things ready to be delivered, booked the day off work and were up early and loaded the car. We hadn’t heard from them though all morning so I ring up, they hadn’t even bothered to start the process that day. Our mortgage advisor wasn’t hopeful it was going to go ahead as the solicitors once again, hadn’t bothered to release the funds or whatever it is they do. We received no apology, nothing. I ended up in tears from the stress. Funnily enough though the solicitors were eager to take the money we owed them and the extra they had added on. A process that was meant to be exciting as it was out first house way nothing but stressful and ruined the whole experience. NEVER EVER use these solicitors.

Good Afternoon, thank you for taking time to leave your review. From checking our records, we cannot see that any issues were raised at the time of your transaction, which completed over 9 months ago, via the proper channels. We take all feedback seriously, and therefore to enable us to review this further we would request that you provide full details of your concerns to our complaints manager so that we can properly review and respond. Our complaints manager is Russell.Dutton@beestonshenton.co.uk.

0
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Courtney

Courtney

I had a very stressful and frustrating experience with Beeston Shenton Solicitors while purchasing my first home. From the beginning, the process was plagued with delays and poor communication. It took over a month for them to even begin progressing with my case due to system compatibility issues with the seller’s solicitors—something I was never informed about until the sellers themselves asked if the purchase was still going ahead. My case was then passed to another solicitor, who began asking for documents that had already been provided. On one day, I received emails from four different people, each claiming they were now handling my case. I was asked to email documents back, only to be told months later that they needed to be posted—without even being given an address until I followed up myself. I had to chase Beeston Shenton repeatedly, not only for my own updates but also on behalf of the seller’s solicitors, who were not receiving responses for weeks. My own emails were often ignored or met with one-line replies that offered no real help. Not once did any solicitor call me to explain the process or offer reassurance. Everything was handled via email, which made the experience feel cold and impersonal. Toward the end, I was told I needed to deposit £6,500 more than expected—an incredibly stressful surprise. After completion, I was then asked to pay an additional £130 for the Land Registry fee, even though I had already received a completion certificate. I followed up, but weeks later, I still haven’t received a response and am now worried about the status of my Land Registry. What should have been an exciting milestone turned into a five-month ordeal (with no chain on either side) due to their inefficiency and lack of professionalism. I would not recommend Beeston Shenton Solicitors to anyone looking for reliable, communicative, or supportive legal services.

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Dan

Dan

We were really happy with the level of service provided regarding our sale and purchase. Everyone we dealt with was friendly, responsive and understanding.

A representative from Beeston Shenton Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Brooke

Brooke

Great experience as first time buyers! There were a couple of lull weeks, but overall quick replies and the moving process took 4 months total which we thought was very impressive! Special thank you to Jess for all her help , and to Gemma who helped at the exchange stage.

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A representative from Beeston Shenton Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Lesley

Housing & Property

Lesley

Professional and comprehensive service. The app was useful to remain updated. Phone calls always received. Final account statement clear and prompt on completion of the sale.

A representative from Beeston Shenton Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.7 /5 684 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Beeston Shenton Solicitors Ltd

The firm specialises in wills, probate, conveyancing and lasting powers of attorney, demonstrating clear legal expertise and efficient handling of complex estate matters. Clients praise thoroughness, attention to detail and timely, knowledgeable advice. Valued soft skills include approachability, patience, clear communication, reassurance and genuine care; teams are described as friendly, professional and supportive, with helpful reception staff and prompt responses that make difficult processes straightforward and less stressful.

Professional service
Friendly staff
Clear explanations
Efficient process
Knowledgeable advisors
Good communication
Attention to detail
Timely responses
Supportive approach
Would recommend

ReviewSolicitors Review List

Profile image of JACQUELINE ELLIS

JACQUELINE ELLIS

Verified
Wills, Trusts & Probate

First class service

Saskia offered a professional and supportive service whilst helping me prepare my will. She explained everything clearly, making what could have been a difficult process feel straightforward and reassuring. She was approachable, patient, and extremely knowledgeable throughout, taking the time to answer questions and to ensure everything was completed properly. I appreciated the attention to detail and the genuine care shown during the process. I would highly recommend Saskia to anyone looking for reliable and professional legal advice in preparing their will.

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A representative from Beeston Shenton Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Michele Cooper

Wills, Trusts & Probate

Very efficient and smooth service

We received a professional, friendly and timely service from start to finish. Sophie Matthias is extremely knowledgeable and made the process of making our wills straightforward. Thank you to all the team at Beeston Shenton.

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A representative from Beeston Shenton Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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anonymous

Verified
Wills, Trusts & Probate

New Will

Friendly, Efficient, Professional, Would Recommend, Acted with Integrity, Appropriate Fees

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this review

A representative from Beeston Shenton Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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anonymous

Verified
Wills, Trusts & Probate

New Will

Friendly, Efficient, Professional, Would Recommend, Acted with Integrity, Appropriate Fees

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this review

A representative from Beeston Shenton Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Mr Brown

Verified
Wills, Trusts & Probate

Making a Will made easy

I had been putting off making a Will for some time. I don't know why because Saskia made the whole process straightforward and easy to understand.

Legal experts tagged in
this review

A representative from Beeston Shenton Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Other Reviews

Profile image of Cara White

Cara White

Cara

Will never go with these solicitors again. In fact they have put us off ever moving. There is no communication, I constantly had to ring up and email asking for updates, I’d receive no replies, told someone would get back to me and they wouldn’t so I’d have to chase up again. The fees said one thing and then they charged us way extra but because it was a phone call we were told the original price, we had no proof. I was constantly having to push them to actually do things. There was no chain involved yet nobody seemed like they could be bothered to do anything. I kept expressing the urgency in the end to move but once again, they weren’t bothered. Then finally a date was set. We had moving vans ready, things ready to be delivered, booked the day off work and were up early and loaded the car. We hadn’t heard from them though all morning so I ring up, they hadn’t even bothered to start the process that day. Our mortgage advisor wasn’t hopeful it was going to go ahead as the solicitors once again, hadn’t bothered to release the funds or whatever it is they do. We received no apology, nothing. I ended up in tears from the stress. Funnily enough though the solicitors were eager to take the money we owed them and the extra they had added on. A process that was meant to be exciting as it was out first house way nothing but stressful and ruined the whole experience. NEVER EVER use these solicitors.

Good Afternoon, thank you for taking time to leave your review. From checking our records, we cannot see that any issues were raised at the time of your transaction, which completed over 9 months ago, via the proper channels. We take all feedback seriously, and therefore to enable us to review this further we would request that you provide full details of your concerns to our complaints manager so that we can properly review and respond. Our complaints manager is Russell.Dutton@beestonshenton.co.uk.

0
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Profile image of Chris Edwards

Chris Edwards

Chris

Sophie prepared our wills. She was very thorough, explained the process clearly and was very prompt in her response. An excellent service!

Solicitors tagged in
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A representative from Beeston Shenton Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Ian Rutherford

Ian

Friendly, welcoming and efficient.

A representative from Beeston Shenton Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Craig Mountford

Craig

Thank you to Russell Dutton from Beeston Shenton Solicitors for providing a first class service. Supported and solved a private matter within 24 hours. Felt at ease as soon as I entered the premises and reception team alsi very helpful. Definitely recommended and will definitely use again.

A representative from Beeston Shenton Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Ben

Ben

Fantastic team, kept me well informed throughout the entire sales process and explained, in detail, everything i didn't understand with great patience.

A representative from Beeston Shenton Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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