Beeston Shenton Solicitors Ltd

Veronica was excellent throughout our house sale, she was always kept us up to date and was responsive and acted quickly on information and requests. She supported us in responding to some confusing enquiries, explaining things to us simply and clearly. She went above and beyond on chasing our buyers solicitor who was awful throughout the process, I dread to think how long the process would have took if we didn't have her in our corner! During our exchange and completion Veronica was on holiday and Tracy took over our file. She was also excellent in her support, keeping us well informed on the progress and going above and beyond to chase our buyers solicitors and get things sorted for our requested date despite awful communication and organisation from our buyers solicitors.

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Veronica Du'Quesnay

We were very happy with Veronica and Tracy, both very professional. They kept us updated all the way through the sale of our house, and dealt with any problems that would arise very quickly. We would definitely use Beeston Shenton again.

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Veronica Du'Quesnay

Absolute pleasure dealing with Russell. Understood exactly what my requirements were and was able to very quickly support me in getting everything closed. Very prompt and professional in terms of communication and advice. I would, without a doubt work with Russell again in the future.

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Russell Dutton

Throughout the sale of my late father's house, every one I have dealt with at Beeston and Shenton has been friendly and professional.

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Sarah Hill

I recently purchased a house and used this firm as my solicitors. I can only rate my experience as awful, lack of detail, lack of updates until right at the end. Passed through three/four people at the firm. With left than 7 days before the competition date plenty of additional fees were added off their list, no contact to say they were doing this, which they state they do this. As a first time buyer there is just no help to make the process easy to understand or made to feel comfortable that your money was being spent correctly.

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Sarah Hill

Will never go with these solicitors again. In fact they have put us off ever moving. There is no communication, I constantly had to ring up and email asking for updates, I’d receive no replies, told someone would get back to me and they wouldn’t so I’d have to chase up again. The fees said one thing and then they charged us way extra but because it was a phone call we were told the original price, we had no proof. I was constantly having to push them to actually do things. There was no chain involved yet nobody seemed like they could be bothered to do anything. I kept expressing the urgency in the end to move but once again, they weren’t bothered. Then finally a date was set. We had moving vans ready, things ready to be delivered, booked the day off work and were up early and loaded the car. We hadn’t heard from them though all morning so I ring up, they hadn’t even bothered to start the process that day. Our mortgage advisor wasn’t hopeful it was going to go ahead as the solicitors once again, hadn’t bothered to release the funds or whatever it is they do. We received no apology, nothing. I ended up in tears from the stress. Funnily enough though the solicitors were eager to take the money we owed them and the extra they had added on. A process that was meant to be exciting as it was out first house way nothing but stressful and ruined the whole experience. NEVER EVER use these solicitors.

I had a very stressful and frustrating experience with Beeston Shenton Solicitors while purchasing my first home. From the beginning, the process was plagued with delays and poor communication. It took over a month for them to even begin progressing with my case due to system compatibility issues with the seller’s solicitors—something I was never informed about until the sellers themselves asked if the purchase was still going ahead. My case was then passed to another solicitor, who began asking for documents that had already been provided. On one day, I received emails from four different people, each claiming they were now handling my case. I was asked to email documents back, only to be told months later that they needed to be posted—without even being given an address until I followed up myself. I had to chase Beeston Shenton repeatedly, not only for my own updates but also on behalf of the seller’s solicitors, who were not receiving responses for weeks. My own emails were often ignored or met with one-line replies that offered no real help. Not once did any solicitor call me to explain the process or offer reassurance. Everything was handled via email, which made the experience feel cold and impersonal. Toward the end, I was told I needed to deposit £6,500 more than expected—an incredibly stressful surprise. After completion, I was then asked to pay an additional £130 for the Land Registry fee, even though I had already received a completion certificate. I followed up, but weeks later, I still haven’t received a response and am now worried about the status of my Land Registry. What should have been an exciting milestone turned into a five-month ordeal (with no chain on either side) due to their inefficiency and lack of professionalism. I would not recommend Beeston Shenton Solicitors to anyone looking for reliable, communicative, or supportive legal services.

We were really happy with the level of service provided regarding our sale and purchase. Everyone we dealt with was friendly, responsive and understanding.

Great experience as first time buyers! There were a couple of lull weeks, but overall quick replies and the moving process took 4 months total which we thought was very impressive! Special thank you to Jess for all her help , and to Gemma who helped at the exchange stage.

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Gemma Boulton

Professional and comprehensive service. The app was useful to remain updated. Phone calls always received. Final account statement clear and prompt on completion of the sale.