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Greene & Greene

4.8 | 33 Reviews 33 Reviews | Housing & Property
150 Total Company Reviews info icon Housing & Property | info icon 150 Total Company Reviews Housing & Property | info icon 150 Total Company Reviews

80 Guildhall Street, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP33 1QB

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80 Guildhall Street, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP33 1QB

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The Solicitors Regulation Authority

Regulator ID: 50190

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Greene & Greene Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
94%
Success
Rate
94%
Would
Recommend
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Greene & Greene are accredited by

The Law Society accreditation awarded to Greene & Greene
Conveyancing Quality Scheme accreditation awarded to Greene & Greene

Description

Based in Bury St Edmunds, our lawyers advise individuals and businesses all over the UK and have many years of experience in the areas on which they advise. We focus on providing constructive, practical advice to get our clients where they want to be in the most straightforward and efficient manner. We are rated one of the best firms in East Anglia from independent legal directories, Legal 500 and Chambers & Partners.

Rankings by area of expertise

The rankings below show the areas of expertise that Greene & Greene offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Greene & Greene Review Scores & Client Satisfaction Overview

4.6
Excellent
91%
Value for
Money
8% above
national average
91%
Success
Rate
9% above
national average
91%
Would
Recommend
10% above
national average
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Greene & Greene are accredited by

The Law Society accreditation awarded to Greene & Greene
Conveyancing Quality Scheme accreditation awarded to Greene & Greene

Description

Based in Bury St Edmunds, our lawyers advise individuals and businesses all over the UK and have many years of experience in the areas on which they advise. We focus on providing constructive, practical advice to get our clients where they want to be in the most straightforward and efficient manner. We are rated one of the best firms in East Anglia from independent legal directories, Legal 500 and Chambers & Partners.

Rankings by area of expertise

The rankings below show the areas of expertise that Greene & Greene offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Greene & Greene

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

80 Guildhall Street, Bury St Edmunds, Bury Saint Edmunds, Suffolk, IP33 1QB

Reviews

4.8 /5 33 Reviews
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Clients say

What clients say about Greene & Greene

The firm is praised for specialist conveyancing, residential property and commercial/lease work, as well as handling complex sales, purchases, equity release, RTM/service-charge disputes and notary matters. Clients value clear, jargon-free communication, prompt responsiveness (often same-day and out-of-hours), practical and commercially sound advice, professionalism, diligence and efficiency. Staff are described as approachable, empathetic, reassuring and personable, making stressful transactions manageable; they’re also strategic, meticulous and effective negotiators who deliver reliable, high-quality results.

Professional service
Clear communication
Approachable staff
Highly knowledgeable
Responsive support
Efficient process
Empathetic manner
Practical advice
Problem solving
Welcoming office

ReviewSolicitors Review List

Profile image of John Scott

John Scott

Housing & Property

First rate service time and again

I am a Director of an RTM company dealing with a long-term issue of non payment of service charge. Rob and Ellice are helping us to resolve this and are ideal advisers. Their advice has been timely, considered and commercially sound. We enjoy working with them.

from Greene & Greene

Thank you for your feedback. We are delighted to hear that our team have provided timely, considered, and commercially sound advice. It is pleasing to know that you find them to be effective and supportive advisers, and that you enjoy working with them.

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Jennifer

Very Diligent, Responsive & Sympathetic

I was referred to Greene & Greene Solicitors in Bury St Edmunds and I am so pleased with the service I have received. Their team have become part of my team and have worked so quickly, advising me along my journey and really understanding my needs. They have been life changing. I will be recommending them again and again!

Greene & Greene

Thank you, Jennifer, for sharing your experience. We are thrilled to hear that our team provided responsive, sympathetic, and effective support, and that our guidance made a real difference for you. Your kind words and recommendation mean a great deal to us. Kind regards, Greene & Greene

0
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Zoe

Housing & Property

Highly recommend

We used Teylor from Greene & Greene for the purchase of our first house and would highly recommend her. She made the process straight forward, kept us updated regularly and acted in our best interests. Thank you for helping us along the way! Zoe & Steve

Greene & Greene

Dear Zoe Thank you for your lovely feedback. We’re delighted Teylor made your first home purchase smooth and kept you well informed throughout. Congratulations on your new home! Best Regards, Greene & Greene Solicitors

0
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Nathan

Housing & Property

Best solicitor I’ve ever used

My wife and I used Teylor Newman for our conveyancing and I couldn't recommend her highly enough! Having worked with multiple solicitors I can honestly say she is the best I have ever worked with. Communication throughout the entire process was proactive and spot on, do yourself a favour and use Teylor!

Greene & Greene

Thank you for the great feedback, Nathan. We’re thrilled Teylor’s proactive communication and service stood out. We appreciate your high recommendation!

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Phil

Housing & Property

Conveyancing Service

As executor of my late Great Aunt's will, I needed a conveyancing solicitor to act for the sale of her house in Bury. Born in bury in 1928, she had worked as secretary for a Mr V D M Hall at Greene & Greene as a school leaver, so they were my first choice. I asked for a second quote and Greene & Greene were slightly more competitive, which was great news. Tim Fox (who remembers Mr Hall) has been a pleasure to deal with. He has acted swiftly and efficiently and answered any queries in a very timely manner. I have no hesitation in recommending Greene & Greene; Thank you Tim!

Greene & Greene

Thank you for your wonderful review Phil! We are glad to hear that Tim was able to assist you efficiently during this important time. We appreciate your recommendation and are honored that you chose Greene & Greene. If you need anything else, please don't hesitate to reach out!

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Other Reviews

Profile image of Jacqui Grimwood

Jacqui Grimwood

Housing & Property

Jacqui

Green & Green recently assisted my family with the purchase of a retirement flat for my dad, and the experience was excellent from start to finish. We had the pleasure of working with Teylor Newman, who demonstrated a high level of professionalism throughout the entire process. She was approachable, easy to work with, and communicated everything clearly without unnecessary jargon, which made the purchase much more straightforward for us. We would not hesitate to recommend both Teylor and Green & Green to others.

from Greene & Greene

Thank you for your feedback. We are delighted to hear that your experience was excellent, and that our team provided professional, clear, and approachable support throughout. It is also pleasing to know her straightforward communication helped make the process easier for your family. Your recommendation is greatly appreciated.

0
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Profile image of Jennifer Barker MIAB

Jennifer Barker MIAB

Jennifer

I was very lucky to be referred to Benn Hagger at Greene & Greene Bury St Edmunds to support me through a complex house sale and purchase. Benn is a fantastic solicitor in residential property, with a very kind and professional manner. It has always been a great pleasure to visit the office and be made very comfortable and welcome under stressful circumstances. A big thank you to Benn and the team at Greene & Greene for a very valuable service perfectly delivered.

from Greene & Greene

Thank you for your wonderful review and for your kind words regarding your experience with our Bury St Edmunds office. We are delighted that we could support you through what we know can be a complex and stressful process. Benn is an asset to our residential property team, and we are pleased that his professional expertise and kind manner provided the reassurance you needed. It is also great to hear that you felt welcome and comfortable visiting us; we believe that a supportive environment is just as important as the legal service itself. We will be sure to share your gratitude with Benn and the wider team. Thank you for choosing Greene & Greene, and we wish you the very best in your new home.

0
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Susanna Bennett

Housing & Property

Susanna

Teylor Newman acted for us on a house sale and purchase. She was excellent throughout. She was adept at managing the other parties' solicitors so as to advance the outcome we wanted. She was extremely knowledgeable about conveyancing (more so than her counterparts, in our view). She always kept us informed of what was happening and what to expect, and was available out of hours when needed. With her help we were able to complete a sale/purchase which was complicated by an unscrupulous buyer. We strongly recommend her.

from Greene & Greene

Thank you Susanna for your high recommendation and for taking the time to share your experience. We are thrilled to hear that we provided such excellent service during your recent sale and purchase. Conveyancing can be particularly challenging when dealing with difficult parties, and we are glad that our expertise and proactive communication helped navigate those complexities successfully.

0
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Peppa Sheridan

Peppa

Would highly recommend Jonathan Mathers who managed our recent conveyancing needs. A slightly complex purchase, as well as a sale, but managed with confidence and reassurance by Jonathan. Would recommend to anyone looking for specialist conveyancing support. Thank you.

from Greene & Greene

Thank you for the high recommendation, Peppa! We are delighted that Jonathan could provide the confidence and reassurance needed to navigate your complex sale and purchase. We pride ourselves on offering specialist conveyancing support, and we will be sure to pass your kind words along to Jonathan.

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DP DP

A client

Teylor Newman is a rare breed - a conveyancer that is diligent, knowledgeable, responsive and pragmatic. So happy to have had her on my side- she’s so good. Honestly; really good.

from Greene & Greene

Dear DP, Thank you for your feedback. We're delighted to hear that Teylor provided such diligent, knowledgeable, and responsive support throughout your conveyancing. It's wonderful that her pragmatic approach made such a positive impact.

0
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Reviews

4.6 /5 150 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Greene & Greene

The firm is praised for specialist conveyancing, residential property and commercial/lease work, as well as handling complex sales, purchases, equity release, RTM/service-charge disputes and notary matters. Clients value clear, jargon-free communication, prompt responsiveness (often same-day and out-of-hours), practical and commercially sound advice, professionalism, diligence and efficiency. Staff are described as approachable, empathetic, reassuring and personable, making stressful transactions manageable; they’re also strategic, meticulous and effective negotiators who deliver reliable, high-quality results.

Professional service
Clear communication
Approachable staff
Highly knowledgeable
Responsive support
Efficient process
Empathetic manner
Practical advice
Problem solving
Welcoming office

ReviewSolicitors Review List

Profile image of John Scott

John Scott

Housing & Property

First rate service time and again

I am a Director of an RTM company dealing with a long-term issue of non payment of service charge. Rob and Ellice are helping us to resolve this and are ideal advisers. Their advice has been timely, considered and commercially sound. We enjoy working with them.

from Greene & Greene

Thank you for your feedback. We are delighted to hear that our team have provided timely, considered, and commercially sound advice. It is pleasing to know that you find them to be effective and supportive advisers, and that you enjoy working with them.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Jennifer

Jennifer

Very Diligent, Responsive & Sympathetic

I was referred to Greene & Greene Solicitors in Bury St Edmunds and I am so pleased with the service I have received. Their team have become part of my team and have worked so quickly, advising me along my journey and really understanding my needs. They have been life changing. I will be recommending them again and again!

Greene & Greene

Thank you, Jennifer, for sharing your experience. We are thrilled to hear that our team provided responsive, sympathetic, and effective support, and that our guidance made a real difference for you. Your kind words and recommendation mean a great deal to us. Kind regards, Greene & Greene

0
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Profile image of Caryn

Caryn

Thank you Ansa Khan

I've worked with Ansa before and was glad she could take on our case. It was a long and laborious 7 months worth of trying to buy a house. She was always clear, calm and very focussed. I was able to speak with Ansa when I needed to and she held all the details for me to check in. I was grateful to have her warmth and support. Thank you Ansa. Caryn

Greene & Greene

Thank you for your excellent five-star review, Caryn! We are very pleased that Ansa delivered such a focused and supportive service for your case.

0
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Profile image of Rumbi Salome

Rumbi Salome

Highly recommended

I inquired and was pleased with the quick response, which helped clarify and manage expectations regarding costs and timelines for my situation. Wei was very patient in answering all my questions and followed through promptly. Provided helpful professional guidance and solution-focused approach in legal advice and support. Highly recommended.

Greene & Greene

Thank you, Rumbi! We’re thrilled Wei could provide clear, patient, and solution-focused support. It’s wonderful to hear you’d highly recommend our services!

0
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Julie

Emma Alfieri

I have only had dealings with Emma Alfieri and she was superb. Brilliant at her job and a lovely, approachable lady too. A pleasure to work with. Her speed and efficiency was outstanding.

Greene & Greene

Dear Julie, Thank you for your wonderful feedback. We’re delighted to hear Emma provided efficient, professional, and approachable service. Your kind words mean a lot to us. Best Regards, Greene & Greene

0
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Other Reviews

Profile image of Jacqui Grimwood

Jacqui Grimwood

Housing & Property

Jacqui

Green & Green recently assisted my family with the purchase of a retirement flat for my dad, and the experience was excellent from start to finish. We had the pleasure of working with Teylor Newman, who demonstrated a high level of professionalism throughout the entire process. She was approachable, easy to work with, and communicated everything clearly without unnecessary jargon, which made the purchase much more straightforward for us. We would not hesitate to recommend both Teylor and Green & Green to others.

from Greene & Greene

Thank you for your feedback. We are delighted to hear that your experience was excellent, and that our team provided professional, clear, and approachable support throughout. It is also pleasing to know her straightforward communication helped make the process easier for your family. Your recommendation is greatly appreciated.

0
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Profile image of Eleanor Sidgwick

Eleanor Sidgwick

Eleanor

Professional, offered clear commercial advice.

from Greene & Greene

Dear Eleanor. Thank you for your kind feedback. We’re pleased to hear that you found our advice professional, clear, and commercially focused. It was a pleasure assisting you, and we truly appreciate you taking the time to share your experience.

0
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Profile image of Jennifer Barker MIAB

Jennifer Barker MIAB

Jennifer

I was very lucky to be referred to Benn Hagger at Greene & Greene Bury St Edmunds to support me through a complex house sale and purchase. Benn is a fantastic solicitor in residential property, with a very kind and professional manner. It has always been a great pleasure to visit the office and be made very comfortable and welcome under stressful circumstances. A big thank you to Benn and the team at Greene & Greene for a very valuable service perfectly delivered.

from Greene & Greene

Thank you for your wonderful review and for your kind words regarding your experience with our Bury St Edmunds office. We are delighted that we could support you through what we know can be a complex and stressful process. Benn is an asset to our residential property team, and we are pleased that his professional expertise and kind manner provided the reassurance you needed. It is also great to hear that you felt welcome and comfortable visiting us; we believe that a supportive environment is just as important as the legal service itself. We will be sure to share your gratitude with Benn and the wider team. Thank you for choosing Greene & Greene, and we wish you the very best in your new home.

0
Collected on: Google collection source logo
Profile image of Susanna Bennett

Susanna Bennett

Housing & Property

Susanna

Teylor Newman acted for us on a house sale and purchase. She was excellent throughout. She was adept at managing the other parties' solicitors so as to advance the outcome we wanted. She was extremely knowledgeable about conveyancing (more so than her counterparts, in our view). She always kept us informed of what was happening and what to expect, and was available out of hours when needed. With her help we were able to complete a sale/purchase which was complicated by an unscrupulous buyer. We strongly recommend her.

from Greene & Greene

Thank you Susanna for your high recommendation and for taking the time to share your experience. We are thrilled to hear that we provided such excellent service during your recent sale and purchase. Conveyancing can be particularly challenging when dealing with difficult parties, and we are glad that our expertise and proactive communication helped navigate those complexities successfully.

0
Collected on: Google collection source logo
Profile image of Louise Nickerson

Louise Nickerson

Louise

Highly recommend Teylor Newman at Greene and Greene; her service is professional, personable and she communicates with empathy and efficiency. She made me feel that nothing was too much trouble, offering invaluable advice throughout.

0
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