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Gotelee

How Gotelee Compares

Value for money

!

Limited data.

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Gotelee on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gotelee. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

!

Limited data.

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Gotelee and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Gotelee performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

!

Limited data.

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Gotelee and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Gotelee compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Gotelee offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Gotelee only have 2 reviews listed here

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Client Reviews

5.0/5

Reviews summary

  • Excellent

    2
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Vicky

Matter Type:

Residential Conveyancing

Vicky

March 17, 2021

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Collected on:

Valued Clients

Tracey Laflin at Gotelee Felixstowe has been representing us during the purchase of our new house at Framlingham. She was ably supported by Alex Foreman.
As we have lived in the same house for 41 years this was a major step. We entered the house buying/selling process with a complete lack of knowledge of how the process works. From the very start Tracey was incredibly supportive and patient(replying professionally, promptly and very personably to our numerous emails)! She acted professionally, swiftly and efficiently throughout, for which we were/are extremely grateful in what turned out to be a somewhat ‘bumpy journey!
We were impressed and grateful when Tracey contacted us by ‘phone to ask how we were when events took a downward turn. We felt valued and supported and not ‘faceless’ Clients.
In addition we would like to say how impressed we were when ‘phoning Gotelee to speak to either Tracey or Alex. Our calls were responded to professionally and in a very friendly way, putting us at our ease and never making us feel that we were being a nuisance, before being put through to Tracey or Alex. It is often the case that the initial contact at a company acts like a ‘gate keeper’ making the caller feel somewhat uncomfortable - this was definitely not the case at Gotelee Felixstowe! If Tracey or Alex were not immediately available a return call was promised and ensued within a very short time.
We feel we would also like to mention Alex Foreman who also rang us on more than one occasion to clarify some points we had asked about or to help us generally. This could easily have been done via email but she took the time to speak to us personally is what for us, was an extremely stressful and worrying time.
Whilst the ‘legal side’ of the buying of our house was done, in the main, electronically we greatly appreciated the efforts that both Tracey and Alex took to ensure that there was a measure of personal contact, without which we are sure we would have felt disheartened.
Thank you Tracey and Alex.
We would definitely have no hesitation of recommending Tracey Laflin and Alex Foreman at Gotelee Solicitors Felixstowe.
Vicky and Rod Anderson

NOTE: the box below re: direct contact with our Solicitor would not highlight ‘Yes’. We did have direct contact.

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Hannah

Matter Type:

Divorce

Hannah

January 19, 2022

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Collected on:

John Simpson (Family Law) - exceptional service, start to finish

John Simpson has been exceptional in the management of my divorce, financial and children matters. Dealing with a complex situation due to jurisdiction John has been incredibly proactive, patient and approachable throughout and has been completely realistic with his advice, highlighting his extensive knowledge of the law. My matter took longer to conclude than was expected but John remained professional and determined in all areas at all times and his guidance has been priceless. I would highly recommend John Simpson and his team, and cannot thank him enough for seeing me through such a difficult and challenging time.

Hannah Beck

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