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KWW

4.8 | 42 Reviews 42 Reviews | Continuing Power of Attorney
301 Total Company Reviews info icon Continuing Power of Attorney | info icon 301 Total Company Reviews Continuing Power of Attorney | info icon 301 Total Company Reviews

70 Walton Road, East Molesey, Surrey, KT8 0DL

Accepting new clients

70 Walton Road, East Molesey, Surrey, KT8 0DL

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 193231

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KWW Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%
Success
Rate
Satisfied with outcome: 95%
13% above
national average
95%
Would
Recommend
Would recommend to friends and family: 95%
14% above
national average
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

KWW are accredited by

Family Law accreditation awarded to KWW
The Law Society accreditation awarded to KWW
Conveyancing Quality Scheme accreditation awarded to KWW
Trading names:
• KWW Solicitors

Description

Friendly, practical and competitively priced guidance from highly trained and experienced legal professionals. KWW Solicitors has been providing first-class guidance to clients across Surrey and south-west London since 1953. We offer friendly, no-nonsense, practical legal advice to private individuals and business owners.

Rankings by area of expertise

The rankings below show the areas of expertise that KWW offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

KWW Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

KWW are accredited by

Family Law accreditation awarded to KWW
The Law Society accreditation awarded to KWW
Conveyancing Quality Scheme accreditation awarded to KWW
Trading names:
• KWW Solicitors

Description

Friendly, practical and competitively priced guidance from highly trained and experienced legal professionals. KWW Solicitors has been providing first-class guidance to clients across Surrey and south-west London since 1953. We offer friendly, no-nonsense, practical legal advice to private individuals and business owners.

Rankings by area of expertise

The rankings below show the areas of expertise that KWW offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of KWW

Meet the team of KWW

Contact & Locations - KWW

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

70 Walton Road, East Molesey, Surrey, KT8 0DL

Reviews

4.8 /5 42 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about KWW

Clients praise the firm’s expertise in conveyancing, including buying and selling homes, lease extensions, remortgages, probate matters, freehold purchases and some commercial and partnership disputes. Reviews highlight smooth handling of complex transactions and strong results, even under pressure. Clients particularly value the team’s professionalism, clear communication, prompt responses, patience, reassurance and proactive approach. The solicitors are described as knowledgeable, efficient, supportive and highly reliable, with staff who keep clients informed and make stressful processes feel much more manageable.

Professional service
Quick responses
Clear communication
Highly efficient
Knowledgeable team
Friendly staff
Smooth process
Excellent support
Patient assistance
Strong dedication

ReviewSolicitors Review List

Profile image of Mark Cooper

Mark Cooper

Avoid at all costs

This has been the most unprofessional organisation I have ever encountered. Their handling of arrangements following my father’s passing made an already difficult time significantly more distressing. Calls went unreturned, emails unanswered, and commitments repeatedly broken. The overall service was disorganised and deeply disappointing. I would strongly advise others to avoid this company.

Solicitors tagged in
this review

A representative from KWW responded to this review

Dear Mr Cooper, we are extremely sorry you have been moved to write a negative review. While it is unlikely to placate you, we must provide some context in order to defend the reputation of our firm and our Private Client team in particular. Without wishing to disclose the exact nature of your contact with us, we can say the process was lengthy, involved family members, and was at times contentious. While we understand you must have felt very frustrated, we are satisfied we conducted the matter with the care and attention demanded.

1
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Julie Hills

Verified
Wills, Trusts & Probate

Will writing

From the moment we contacted KWW they couldn’t have been more helpful. The staff were friendly and professional and Katharine explained the process and answered all our questions clearly. I would highly recommend KWW as a friendly, professional, local solicitors.

Solicitors tagged in
this review

A representative from KWW responded to this review

Thank you for your kind words, Julie

0
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Lam Toner

Wills, Trusts & Probate

Good explanation to enhance understanding of some complexity in Will making

Prompt meetin,g discussion with good communication throughout. Good explanation which made it easier for us to understand some of the complexity in Will making.

Solicitors tagged in
this review

0
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Samir

Wills, Trusts & Probate

Not a Good Experience

Overall I had a poor experience with KWW Solicitors. After sorting out a probate for me (complete, albeit a little slowly), KWW took on the administration of my mother's estate. This is where everything went badly, with no communication from KWW to me for several months after completion of the probate. I tried to contact them several time via phone messages and emails, with no replies. After several weeks of trying, I escalated to the partner and was promised that my matter would be sorted out. After another two weeks of nothing from KWW, I asked them to close my case and send everything back to me. I have since manage the adminstration of the estate myself.

A representative from KWW responded to this review

Dear Mr Kamerkar, we were very sorry to see your negative feedback on ReviewSolicitors. We can only apologise for a level of service which was not up to our usual high standards. While it is no way offered as a defence, it is a great shame you engaged us during a period of significant internal disruption due to changes in personnel which led to gaps in our paralegal support and a compromised level of communication. We hope there will be an opportunity in the future for us to restore the confidence that led you to KWW Solicitors in the first place.

0
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Martin

Wills, Trusts & Probate

Probate

Over the last two years KWW have handled the Probate of my late Mother. It was a rollercoaster of unexpected obstacles. I was pleased that I had KWW to help me through the process. Jack Haskew gave me a good overview at the start of the process. Thereafter the day to day stuff was handled by legal assistants and overseen by Jack. The people I dealt with were always polite helpful and professional. The last assistant who helped me for over a year was Victoria Allum. Victoria was very organised, diligent and accurate in her work. We have just finallised the process and I have been very pleased with the service I received from KWW.

A representative from KWW responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Other Reviews

Profile image of Steve Bedborough

Steve Bedborough

Housing & Property

Steve

I used KWW to assist with the sale of a leasehold flat under probate. They were very efficient and dealt quickly with the other solicitors and Management company involvement. Many thanks to Selin Jami

Solicitors tagged in
this review

Thanks for the five stars, Steve!

0
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Anthony

Wills, Trusts & Probate

Anthony

I visited KWW to sort out my will and was very pleased with the help I received. The discussion was very clear and attention paid to my personal details. Thank you KWW.

A representative from KWW responded to this review

Thank you for placing your trust in us, Anthony

0
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Victoria

Wills, Trusts & Probate

Victoria

KWW Solicitors have been our family solicitors for many years. Firstly we worked with Karen Starkey but after her departure, and recently, we received a consultation with Jack Haskew. Jack gave us fantastic legal advice on a situation which seemed really complicated to us. With his legal expertise Jack gave me direction and created a road map to remedy our situation. I can say that the one hour consultation we had allowed me to breath after possibly a year of not breathing. I would certainly recommend Jack Haskew and KWW Solicitors.

Solicitors tagged in
this review

A representative from KWW responded to this review

Thank you for the wonderful review, Victoria. Glad we could give you peace of mind.

0
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Natasha Booth

Natasha

I called to find out if a will was registered. Jack went above and beyond to help me looking through all the archives despite me not being a client. He was very friendly,helpful and also offered advice on my options. Would definitely use them for any legal matters that may arise.

Sorry for our delayed expression of thanks, Natasha. Jack has since moved on but the KWW service ethic carries on with Karen Starkey and her team for Wills, probate and lasting powers of attorney.

0
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Walter

Wills, Trusts & Probate

Walter

We had an incredibly positive experience with KWW Solicitors, particularly with Jack Haskew. His professionalism, integrity, and understanding were outstanding. We highly recommend their services to anyone in need of legal assistance. We will definitely come back to them

Solicitors tagged in
this review

A representative from KWW responded to this review

That's a lovely review. Thanks Walter

0
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Reviews

4.8 /5 301 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about KWW

Clients praise the firm’s expertise in conveyancing, including buying and selling homes, lease extensions, remortgages, probate matters, freehold purchases and some commercial and partnership disputes. Reviews highlight smooth handling of complex transactions and strong results, even under pressure. Clients particularly value the team’s professionalism, clear communication, prompt responses, patience, reassurance and proactive approach. The solicitors are described as knowledgeable, efficient, supportive and highly reliable, with staff who keep clients informed and make stressful processes feel much more manageable.

Professional service
Quick responses
Clear communication
Highly efficient
Knowledgeable team
Friendly staff
Smooth process
Excellent support
Patient assistance
Strong dedication

ReviewSolicitors Review List

Profile image of Ben

Ben

Verified
Housing & Property

Expertly handled sale of my flat

Morena & Michelle dealt with the sale of my flat brilliantly. They worked tirelessly to ensure the process was as smooth as possible be despite lots of complexity, while keeping me informed every step of the way. A big thanks for their professionalism and dedication that have delivered a brilliant outcome. Couldn't recommend highly enough and will not hesitate to return to KWW when needed.

Legal experts tagged in
this review

A representative from KWW responded to this review

Thanks Ben!

0
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Profile image of Mark Cooper

Mark Cooper

Avoid at all costs

This has been the most unprofessional organisation I have ever encountered. Their handling of arrangements following my father’s passing made an already difficult time significantly more distressing. Calls went unreturned, emails unanswered, and commitments repeatedly broken. The overall service was disorganised and deeply disappointing. I would strongly advise others to avoid this company.

Solicitors tagged in
this review

A representative from KWW responded to this review

Dear Mr Cooper, we are extremely sorry you have been moved to write a negative review. While it is unlikely to placate you, we must provide some context in order to defend the reputation of our firm and our Private Client team in particular. Without wishing to disclose the exact nature of your contact with us, we can say the process was lengthy, involved family members, and was at times contentious. While we understand you must have felt very frustrated, we are satisfied we conducted the matter with the care and attention demanded.

1
Collected on: ReviewSolicitor collection source logo
Profile image of Julie Hills

Julie Hills

Verified
Wills, Trusts & Probate

Will writing

From the moment we contacted KWW they couldn’t have been more helpful. The staff were friendly and professional and Katharine explained the process and answered all our questions clearly. I would highly recommend KWW as a friendly, professional, local solicitors.

Solicitors tagged in
this review

A representative from KWW responded to this review

Thank you for your kind words, Julie

0
Collected on: ReviewSolicitor collection source logo
Profile image of Kevin Smith

Kevin Smith

ILA as a Mortgage guarantor.

Salv did a great job saving a difficult situation caused by a miscomunication becomming a drama. He contacted me and addressed the problem head on and resolved it speedily and efficiently. Very happy.

Solicitors tagged in
this review

A representative from KWW responded to this review

Glad we were able to help, Kevin. Salv's a great fixer!

0
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Profile image of Lam Toner

Lam Toner

Wills, Trusts & Probate

Good explanation to enhance understanding of some complexity in Will making

Prompt meetin,g discussion with good communication throughout. Good explanation which made it easier for us to understand some of the complexity in Will making.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of tugce tugberk

tugce tugberk

tugce

We had a wonderful experience working with Selin and her assistant Carla throughout our home-buying process. They were extremely professional, knowledgeable, respectful, and efficient. They were always quick to respond to any questions and made sure everything was handled smoothly and promptly. Their proactive approach and ability to get things done gave us great peace of mind throughout the process. We truly appreciated their support and dedication. We highly recommend Selin to anyone looking for a reliable and excellent solicitor!

So pleased you were delighted with the work and style of Selin and Carla. They are fine ambassadors for KWW. Best wishes for life in your new home.

0
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Mark Robinson

Housing & Property

Mark

Enza and Anpusa were fantastic throughout the sale process, and very patient with my many questions. My sale had a significant challenge to overcome right at the end and without their support and hard work I am not sure it would have completed.

Legal experts tagged in
this review

Thanks for the great feedback, Mark

0
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Profile image of Ben Plain

Ben Plain

Housing & Property

Ben

Morena & Michelle dealt with the sale of my flat brilliantly. They worked tirelessly to ensure the process was as smooth as possible despite lots of complexity, while keeping me informed every step of the way. A big thanks for their professionalism and dedication that has delivered a brilliant outcome. Couldn't recommend highly enough and will not hesitate to return to KWW when needed.

Legal experts tagged in
this review

Thank you for the lovely endorsement, Ben. Michelle and Morena were delighted to help

0
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Profile image of Giovanni Derienzo

Giovanni Derienzo

Housing & Property

Giovanni

I've used KWW solicitors a couple of times, previously buying my house, and more recently selling my flat. Enza and Anpusa acted for my flat sale, and Salv helped with the lease extension side. Overall I'm pleased with the service I received, particularly in the later stages when we got close to completion. Everything was handled professionally and efficiently. It's easy to get hold of KWW over the phone too, which is always good. They were very helpful whenever I had questions and made what became quite a stressful process feel better. Most importantly, I was very happy with the final outcome (completing on the sale) and would have no hesitation in recommending them as they clearly worked hard to get this over the line. Thanks!

Legal experts tagged in
this review

Thanks so much for that great review, Giovanni. Happy to help any time.

0
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Profile image of william walters

william walters

william

Great service from Tariq, quick, easy and professional. Would definitely recommend!

Legal experts tagged in
this review

Thanks for that 5-star review, William

0
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