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Cancellation rights cover the ability to end a consumer contract within a cooling-off period and obtain a refund where goods are faulty or services are not provided as agreed. This spans distance and online purchases, doorstep sales, and certain home or family arrangements. A solicitor practising this area helps clients assess eligibility, draft and serve cancellation notices, and press for refunds or redress under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. They also advise on remedies if a trader refuses to comply and coordinate with banks or credit card providers where needed.
