Top 10 of 4,308 law firms for Online Purchases, Consumer

Law firms ranked by client reviews

Online purchases cover consumer contracts formed at a distance, including goods or services bought via websites, apps or email. A solicitor in this area helps you understand your rights when items are faulty, not as described, or not delivered, including refunds, replacements or price adjustments under the Consumer Rights Act 2015 and distance-selling rules. They draft or review notices, communicate with sellers, and pursue remedies through court or alternative dispute channels when required.

Why this work is usually handled by a solicitor

A regulated solicitor may pursue a refund, repair or replacement for faulty online purchases and handle any dispute resolution with the seller using formal notices, complaints to regulators, and, where needed, court or tribunal proceedings. They provide assurance through professional conduct, client money protection and rights of audience in appropriate tribunals or courts.

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4.9 712 Reviews

95%+

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95%+

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Mary Yusuf

Tagged solicitor Mary Yusuf

Mary looked after a complicated property issue involving a freeholder/leaseholder litigation. She was at all times communicative and articulated the key points that needed to be addressed.

Review left by stuart

4.9 34 Reviews

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We were both really pleased with the level of service and commitment shown by Jack Bristowe. He kept us fully informed at all times and was always polite and personable - just what you need when dealing with legalities you know nothing about!

Review left by Maurice and Kim

4.8 746 Reviews

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Phil Moir

Tagged solicitor Phil Moir

Very happy with the service from Phil Moir and the larger team at Richard Reed. Never having had the need previously for any legal advice/help the matter did seem somewhat daunting to me but Mr Moir has been helpful, knowledgeable, patient and responsive. The matter hasn’t been fully resolved as yet….but we are nearly there and I’m very pleased with the service so far.

Review left by Howard

5.0 74 Reviews

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Daniel Brooks

Tagged solicitor Daniel Brooks

I think when getting Legal advice it can be a real mistake to go for the cheapest price! I am glad I did not do that and instructed Pool Alcock to act on my behalf in a land dispute. Everything was left to them and this resulted in winning my case - it looked like the person I was in dispute with went for the 'cheaper' Solicitor... A special mention for one of the partners Daniel Brookes who was superb from start to finish. Highly recommended..........

Review left by C

4.8 2,345 Reviews

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4.9 107 Reviews

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4.9 2,255 Reviews

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4.9 1,358 Reviews

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4.8 2,876 Reviews

94%

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Zoreen Aziz

Tagged solicitor Zoreen Aziz

Zoreen was excellent throughout and showed a real understanding of the aspects of the case. Would definitely use again!

Review left by Louise

5.0 26 Reviews

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95%+

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95%+

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Paul Zaleski

Tagged solicitor Paul Zaleski

Paul Zaleski was so very helpful getting me through what could have been a really stressful time Would recommend him to anyone Very helpful

Review left by Jayne

4.9 1,269 Reviews

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4.9 1,644 Reviews

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4.7 1,049 Reviews

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94%

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4.9 2,033 Reviews

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Daniel Henderson

Tagged solicitor Daniel Henderson

Daniel Henderson was extremely patient and up front about everything he was on top of everything to do with my house sale. Even tho my sellers were particularly difficult he always kept my spirits up and explained exactly what I needed to do and when. He was a positive in what was a very stressful time.

Review left by Timothy Dominic David

4.9 1,725 Reviews

94%

Value for money

95%+

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95%+

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Justin Emerson

Tagged solicitor Justin Emerson

With the development of a serious issue affecting the purchase of our property, we found Mr Emerson to be pro-active and adapting a sensible approach which finished to a successful conclusion.

Review left by Kevin

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