Top 10 of 4,308 law firms for Online Purchases, Consumer

Law firms ranked by client reviews

Online purchases cover consumer contracts formed at a distance, including goods or services bought via websites, apps or email. A solicitor in this area helps you understand your rights when items are faulty, not as described, or not delivered, including refunds, replacements or price adjustments under the Consumer Rights Act 2015 and distance-selling rules. They draft or review notices, communicate with sellers, and pursue remedies through court or alternative dispute channels when required.

Why this work is usually handled by a solicitor

A regulated solicitor may pursue a refund, repair or replacement for faulty online purchases and handle any dispute resolution with the seller using formal notices, complaints to regulators, and, where needed, court or tribunal proceedings. They provide assurance through professional conduct, client money protection and rights of audience in appropriate tribunals or courts.

You searched for Online Purchases specialists. Here are related areas of law to help you narrow down your results.

4.9 1,998 Reviews

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James McNally

Tagged solicitor James McNally

I used Slee Blackwell after a bad experience with renting a holiday cottage during COVID. The place was not as described , not COVID safe nor did company try and resolve issues. Slee Blackwell took up the case quickly, pursuing it all the way through the courts until we got full restitution. Excellent all round.

Review left by John

4.8 3,623 Reviews

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4.8 3,108 Reviews

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Hamidullah Khan

Tagged solicitor Hamidullah Khan

⭐⭐⭐⭐⭐ Exceptional Service & Outstanding Results across International Borders! I cannot express enough gratitude to Hamidullah Khan and the team at Farani Taylor Solicitors for their extraordinary work in resolving my complex monetary claim. This was a long, challenging case spanning over 4 years. Managing a high-stakes legal dispute from abroad—where I am based in the US and the defendant was in the UK—could easily have been a daunting nightmare. However, Hamidullah ensured that the distance was never a barrier. Throughout multiple hearings, complex court decisions, and various procedural hurdles, Hamidullah and his team handled every single detail with incredible precision, deep expertise, and unwavering professionalism. They kept me fully informed, reassured, and strategically positioned at every stage. Thanks to their tireless dedication and masterful handling of the case, justice was finally served in my favor. If you are looking for a highly skilled, dedicated, and top-tier legal team in the UK—especially for complex litigation—I cannot recommend Hamidullah Khan and Farani Taylor Solicitors highly enough! — Ganesh Rajagopal

Review left by Ganesh Rajagopal

4.8 2,472 Reviews

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4.9 1,498 Reviews

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Tom Barry

Tagged solicitor Tom Barry

My call was answered by Tom Barry this morning and he was incredibly conscientious and helpful in giving me initial advice towards settling a dispute I have had with the seller of a pony I purchased, which was misrepresented and mis-sold and has put both myself and that is my young child in danger! He kindly gave me advice and signed posting towards free services and also detailed what I can do myself before formally progressing with paying a retainer for legal service services. I really really appreciate appreciated Tom’s support and knowledge and I’m very thankful.

Review left by Victoria

4.9 17,852 Reviews

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4.9 1,413 Reviews

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John Lambe

Tagged solicitor John Lambe

John Lambe was working on my property litigation case for just over three years. Mr Lambe was absolutely brilliant, he was extremely knowledgeable and very thorough. Mr Lambe was always patient and constantly reassuring, during those difficult three years. I would highly recommend Mr Lambe, he is an amazing solicitor.

Review left by Nella

4.8 5,916 Reviews

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5.0 1,914 Reviews

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Bushra Khan

Tagged solicitor Bushra Khan

I really thankful to bushra khan. She is well talented and professional solicitor because I have big issue with university about my money. Somebody said to me about bushra khan that she can solve your case. And now she solved my problem. She helped me to refund my all money from the university. I appreciate to her. I am so happy now . I want to suggest everyone to go the M&k solicitor and meet to bushra khan. Thanks again to bushra Mam .

Review left by Manpreet

4.8 2,546 Reviews

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Jennifer Wallace

Tagged solicitor Jennifer Wallace

I approached Jen following a recommendation by a friend. Throughout the process of my cosmetic claim, she has been knowledgeable, approachable, realistic, and is clearly an expert in her field. She kept me updated with any news, and was tenacious in dealing with the cosmetic company and their insurer. I really appreciate her hard work and client service skills. I would absolutely recommend Jen to any person who has used a product that has caused cosmetic damage. I had zero expectation of a positive outcome, and had only hoped for reimbursement of some outlays. Jen secured much more than that, and I’m very grateful.

Review left by Fiona

5.0 53 Reviews

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4.9 1,215 Reviews

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4.9 1,542 Reviews

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Katie Williams

Tagged solicitor Katie Williams

Very clear advice given in laymans terms. very responsive with expedient feedback. The attention and efficient conduct shown by Sandra Kowalska and Katie Williams was exemplary

Review left by Ian

4.9 426 Reviews

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4.9 1,656 Reviews

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4.5 3,394 Reviews

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4.9 1,446 Reviews

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Charlie Lynn

Tagged solicitor Charlie Lynn

Emma and Charlie were both a great help. I didn’t get paid from a job and they wrote me a letter which they sent to the client and within days I was paid. Professional and done exactly what I needed

Review left by Jordan

4.8 800 Reviews

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