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How Sills & Betteridge LLP Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Sills & Betteridge LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Sills & Betteridge LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%
Overpriced 1%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Sills & Betteridge LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Sills & Betteridge LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Sills & Betteridge LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Sills & Betteridge LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Sills & Betteridge LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    2645
  • Very Good

    190
  • Average

    39
  • Poor

    12
  • Awful

    105

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Graham

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Residential Conveyancing

Graham

April 24, 2024

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Collected on:

Excellent service

Mat dealt with a long protracted sale process. He was efficient and kept us fully informed.

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James

Matter Type:

Residential Conveyancing

James

April 24, 2024

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Collected on:

Blacklisted me as a client when they I challenged their fees.

I commissioned this company (Lincoln Branch) to complete conveyancing on a property sale. When the sale aborted their fees were, in my opinion, unreasonable given the overall work completed, their responsiveness and the value-add when buyers solicitors submitted questions that they had the information to answer, but simply passed to me to respond instead. We reached a more reasonable settlement for work completed and I paid. The house then sold again and I asked the estate agent to re-instruct Sills and Betteridge Lincoln. The target to complete was 4 weeks. 2 weeks in, I took it upon myself to seek an update on progress. At this point it emerged that they 'ignored' the estate agent instruction and would not handle my case - because I challenged them I was, in effect, blacklisted as a future client. I was not informed of this when we reached a resolution. Now I find myself 2 weeks in to the 4 week deadline with nothing done and having to find a new solicitor. Hopefully I will not lose the buyer. I am glad I challenged them in the first place though.

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Anna-Marie

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Child Access

Anna-Marie

April 23, 2024

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Collected on:

I felt seen and heard for the first time in 5 years

When I walked into sills & betteridge to meet Jessica, I felt sick with fear.
For 5 years I had been going through the family court system with the father of my children. He had always been believed and I felt powerless to protect my children.
Jessica, made me feel at ease during our 1 hour meeting. She helped me realise I could trust the legal system.
She sat and listened to me dredge up my fears and then supported me with forming a statement for the courts.
She supported me to find a wonderful barrister to represent me.
Jessica was on hand via email when I had any questions and answered them swiftly and professionally.
Before I went to sills & betteridge, I had no trust in family law.
Today, I would say to anyone in a similar situation, reach out to sills and betteridge, you won’t find a
More supportive team to represent you.

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Lorraine

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Divorce

Lorraine

April 18, 2024

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Divorce

I would thoroughly recommend Katy. She responded promptly and comprehensively to my questions. She helped me through the confusing paperwork and ensured it was thoroughly prepared.

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Alex

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Criminal defence - All

Alex

April 18, 2024

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Collected on:

Great solicitor

Very clear and explained everything regarding my case

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Hayley

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Residential Conveyancing

Hayley

April 11, 2024

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Collected on:

Would use again without hesitation

From start to finish my experience with Sills and betteridge was 10/10, I have recommended them multiple times already after my experience selling my house using them.
Kimberley Burns was my main point of contact and she was brilliant to work with. It was a really positive experience. I got replies back straight away, everything I needed explaining was explained with patience, I never had to chase anything being done. It was all professionally taken care of as and when something regarding the sale needed doing.

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Stella

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Purchase and Sale

Stella

April 11, 2024

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Sale and purchase of property

Trouble free experience, sale and purchase of property was speedy and much smoother than expected. A few problems were dealt with promptly and efficiently. Staff were really helpful, reassuring and friendly. I will definitely recommend Sills and Betteridge to my friends.

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Graham

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Purchase of development land

Graham

April 09, 2024

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Collected on:

Land & Lake Purchase

Although a slightly complicated purchase due to access restrictions/issues which resulted in an extended duration of completion from acceptance of offer we were kept informed and provided with detailed information throughout. Once all issued were resolved the exchange and completion process was completed in a professional and timely manner.

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Simon

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Residential Conveyancing

Simon

April 05, 2024

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Collected on:

First Time Buyers

We recently purchased our first property and were extremely impressed with Chloe and Kathryn. As this was our first time going through this process, we had a lot (and I mean a lot) of questions. Kathryn and Chloe were extremely patient and addressed each point/concern we had. Their response time to our emails was excellent - we either receive a response the same day or the following day.

We would certainly not hesitate to recommend Sills & Betteridge to friends and family or use them again in the future.

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ThomasFrancis

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Wills

ThomasFrancis

April 04, 2024

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Collected on:

Professional

A very helpful and efficient service with a friendly approach. Will use you again. Thank you!

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Reviews collected from

Darren

Darren

April 25, 2024

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Collected on:

Darren

My legal representation has been Sarah Nicholas .
I would like to say a massive thank you first of all as she has been absolutely amazing !
Also her team of co workers that work along side her .
Highly recommended this company! Communication is brilliant.

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Tc

Tc

April 25, 2024

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Collected on:

A client

Have had a great experience with aylish and Billy they made a whole daunting scary time so much easier.handled my case fantastic both great people thankyou for all your help.

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Adrian

Matter Type:

Residential Conveyancing

Adrian

April 05, 2024

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Adrian

Sills & Betteridge in Lincoln was one of those recommended by the Estate Agent. They do pay a fee to the Estate Agent for these recommendations, which they were up front about (although not mentioned by the Estate Agent!). The people I dealt with were always helpful and I never felt that the sale was held up by them, so I have no regrets about using them.

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Kath

Matter Type:

Child Law

Kath

April 04, 2024

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Collected on:

Kath

I Would highly recommend aylish, she's been brilliant from start to finish. at a stressful time going through family court. And I got the outcome I needed thank you 😊

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Lorraine

Matter Type:

Personal Injury Law

Lorraine

March 15, 2024

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Collected on:

Lorraine

I was recommended by a family member to use Sills & Betteridge Solicitors and I can honestly say I was not disappointed with the support and guidance i was given by Michael Tunnicliffe. Michael is very polite and very professional and goes above and beyond to fight your case. I very highly recommend.

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About this branch

Description

Sills & Betteridge are proud to have been providing legal advice and services for more than 260 years. Over that time we have built up a wealth of experience and knowledge about what you, our clients, want from a solicitor. Our service is professional, our people approachable. We tailor our service to meet your requirements. We are highly committed to quality and constantly strive to adapt and improve all of our services. We are proud to have been recognised as a law firm of quality and experience through the award of the Legal Aid Agency’s Specialist Quality Mark, the Law Society’s Lexcel Quality Standard and the Law Society’s Conveyancing Quality Scheme accreditation. These three quality standards award firms for providing exceptional client service and excellence in practice management.

Regulated by

Solicitors Regulation Authority

Legal services

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