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How Sills & Betteridge LLP Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Sills & Betteridge LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Sills & Betteridge LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%
Overpriced 2%
About Right 92%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Sills & Betteridge LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Sills & Betteridge LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Sills & Betteridge LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Sills & Betteridge LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Sills & Betteridge LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    3226
  • Very Good

    220
  • Average

    45
  • Poor

    16
  • Awful

    109

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Legal aid

Anonymous

July 23, 2024

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Collected on:

Excellent, life changing experience

Nobody can prepare you for the impact of being thrown into the family court process. Before being represented by Jessica and her team at Sills & Betteridge, I felt petrified and completely out of my depth.

Whilst of course, the knowledge and experience offered by Jessica was second to none, I have to highlight the importance the support had on my well-being overall. I can’t even begin to describe the difference this has made to me, and whilst the situation was one of the worst things I’ve ever experienced, my representation by Jessica, made me feel safe and confident, two feelings I’ve not experienced in a very long time.

I absolutely would not have made it to the position I am in now without that. I mean it when I say, it’s not just about the court order in my favour, but the confidence I have gained in myself and the strength I now have to continue to be the best mother living for my daughter’s best interest, I have my life back and that I am finally free, as a result of Jessica and the teams hard work, excellent communication, understanding and empathy. Everything within the process felt well handled, and completed with the highest care. I never had to chase or felt like I was unclear on proceedings from start to finish. This firm cares for its clients and I would highly recommend to anyone going through family courts, you won’t ever feel alone if you instruct Jessica.

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Colin

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Purchase and Sale

Colin

July 20, 2024

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Collected on:

sale of property

Thought the process of selling my inherited parents bungalow to my nephew would be quick and simple; not requiring all the normal process of house sales as he knows the property as well as me and was buying it whatever at a price we had agreed. However I seem to have to go through the same process as anyone sale - the sort of, is the cooker included and is it built in or freestanding etc. This wasn't as I expected; and had to all be done on line rather than doing it at the solicitors as I guess is the modern way.

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Ilinca

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

New home purchases and sales

Ilinca

July 19, 2024

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Exceptional service throughout my sale and purchase

Sills & Betteridge were recommended to me by a good friend and their service throughout, both the sale of my flat and the purchase of another property, has been outstanding! We faced a few difficulties and I felt very supported by Chloe and Kathryn who were always on hand to advise me on the best steps to take. I couldn’t recommend them more!

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Anthony

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Residential Conveyancing

Anthony

July 14, 2024

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Collected on:

Conveyancing

Our solicitor was very approachable and his replies to our emails were always very quick. If he wasn't able to help with a particular query, he was able to signpost us to another solicitor within the company who could. First class service, thank you for making the sale of our property go as smoothly as possible. We would definitely recommend. Thank you Mat.

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Mark

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Purchase and Sale

Mark

July 11, 2024

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Collected on:

Excellent service

Tracy and her amazing team were a delight to work with. Every detail was dealt with the upmost professionalism and efficiency

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Brian

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Criminal defence - All

Brian

July 11, 2024

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Collected on:

Service

From day one I was treated with the up most respect and compassion I was able to discuss my case in detail and depth even in short notice phone calls where returned if Katie / Shelley was unable to talk straight away I was kept upto date at all times and advised as what to do next which put my mind at ease I can’t thank Katie / Shelley and staff enough thank you sills and Betteridge for having a great team

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Colin

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Residential Conveyancing

Colin

July 10, 2024

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Collected on:

Stress free experience

We would like to thank you and the people in your team for the excellent service. At every point of contact we felt that nothing was too much trouble and you dealt with anything quickly and efficiently. We have had the opposite experience with other solicitors in the past so we felt confident that our move would go through smoothly.

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Anonymous

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Boundary Disputes

Anonymous

July 05, 2024

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Collected on:

Property Solicitors

Very swift, easy and pleasurable experience to help sell my property. Team were easy to get hold of and responded to any questions swiftly. Honest and approachable.

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MatthewRoger

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Divorce Mediation

MatthewRoger

July 04, 2024

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Highly recommended

Can’t recommend highly enough! From my first phone call to the end of my case they were friendly, great communications, and were always contactable when I needed advice.

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Anonymous

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Residential Conveyancing

Anonymous

July 02, 2024

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Collected on:

Excellent service

After a bad experience with a previous solicitor, I contacted Sills & Betteridge to act on my behalf as part of my house sale. Ellie had got further in the sales process within 48 hours than my previous solicitor had in 8 weeks. I was informed of every step and, crucially, the timescales in which I could expect to hear back. This saves valuable time in chasing any updates. Very professional and very informative. Thank you.

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Reviews collected from

Megan

Matter Type:

Child Law

Megan

July 12, 2024

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Collected on:

Megan

Many thanks to Claudia James for your excellent work on my behalf. You were so thorough, persistent, fair, transparent and thoughtful. I shall always say, “I had the best possible solicitor” to fight my cause.

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Holly

Matter Type:

Residential Conveyancing

Holly

July 09, 2024

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Holly

ABSOLUTELY FANTASTIC!! Highly highly recommend Sills and Betteridge. We had a brilliant dealing with Tracy Wright and her team, Jo, Jess and Karla. We were extremely well informed throughout the entire process and at least one person was always available on the phone or email straight away. The ladies made our house sale and purchase very easy for us. An extended recommendation to Rebecca Handford in the Sleaford branch for dealing with our purchase in a great timely manner too!

Keep up the good work guys!!

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Ross

Ross

July 03, 2024

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Collected on:

Ross

Send them the conveyance of my mothers house and then via my mother acuse me of witholding documents. When the documents are moved to Lincolnshire County Council they further imply that I did not supply the deeds.
Well and to give you a legal lesson, if a house was purchased brand new and was never sold then there was no need for deeds to be generated.

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Ashton

Matter Type:

Child Access

Ashton

June 28, 2024

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Ashton

I have had the pleasure of dealing with both Claudia James and Chrystal Theofanous of Sills&Betteridge Solicitors, each representing me for a family matter. Both have been excellent in that they were knowledgable, professional, thorough, helpful and kind legal representatives who delivered me a favourable outcome in court. Queries and any issues that arose were dealt with promptly and effectively throughout and I cannot thank them enough for their help and services over the last few weeks, for what has been a very stressful time, both did everything they could to ensure I was kept updated and advised throughout. I would most definitely recommend Sills&Betteridge for any legal matter, particularly Chrystal and her team for family related proceedings.

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Nigel

Nigel

June 20, 2024

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Nigel

For 6 months they did almost nothing, made no proper effort to establish communication with the other side, then when I withdrew the Instruction tried to cling on to their 50% advance with a made up invoice. Upon being forced to refund by arbitration, did cling on to a miserable couple of pounds for 'disbursements'! A choice I regretted.

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About this branch

Description

Sills & Betteridge are proud to have been providing legal advice and services for more than 260 years. Over that time we have built up a wealth of experience and knowledge about what you, our clients, want from a solicitor. Our service is professional, our people approachable. We tailor our service to meet your requirements. We are highly committed to quality and constantly strive to adapt and improve all of our services. We are proud to have been recognised as a law firm of quality and experience through the award of the Legal Aid Agency’s Specialist Quality Mark, the Law Society’s Lexcel Quality Standard and the Law Society’s Conveyancing Quality Scheme accreditation. These three quality standards award firms for providing exceptional client service and excellence in practice management.

Regulated by

Solicitors Regulation Authority

Legal services

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