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How Sills & Betteridge LLP Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Sills & Betteridge LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Sills & Betteridge LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%
Overpriced 1%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Sills & Betteridge LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Sills & Betteridge LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Sills & Betteridge LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Sills & Betteridge LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Sills & Betteridge LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    2278
  • Very Good

    164
  • Average

    39
  • Poor

    10
  • Awful

    92

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Kayla

Kayla

November 24, 2023

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Grace & Chrystal absolutely amazing!

Grace was absolutely amazing and great with all the paperwork and communication. Chrystal amazing lawyer would not go to anyone else! Thank you so much

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Stephen

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Residential Conveyancing

Stephen

November 23, 2023

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Very professional, quick to respond and helpful. Would highly recommen

Have worked with this company a few times now and it is always very clear, very easy to work with and have a very customer focused approach.

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Melanie

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Tenant Eviction

Melanie

November 22, 2023

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Purchase of property

They couldn’t have been more helpful despite some challenges along the way

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ChristineMollie

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Wills

ChristineMollie

November 22, 2023

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Professional and friendly

Victoria put us at ease immediately when discussing our Wills and wishes, demonstrating her expertise in a relaxed and friendly manner. This is the 3rd revision of our Wills (with different firms of solicitors) and the first time using Sills and Betteridge. Our appointments with Victoria have been by far the best and we would recommend most highly.

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Sarah

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Residential Conveyancing

Sarah

November 19, 2023

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Excellent service!

I was selling a property in Lincoln for a relative. Sills & Betteridge provided excellent service, were responsive, and very reasonably priced.

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Sam

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Leasehold properties

Sam

November 11, 2023

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Great service

Chloe and the team were very helpful in a long and challenging sale and purchase!

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Joyce

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Wills

Joyce

November 09, 2023

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Excellent service.

Very helpful and efficient. Easy to understand and clear instructions . 😌

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Jennifer

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Declarations of trusts

Jennifer

November 08, 2023

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Sale of one property and purchase of another

The whole process was done effortlessly and in a very short time. Staff were very efficient and pleasant to work with .
My thanks and appreciation to everyone involved.

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Anonymous

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Residential Conveyancing

Anonymous

November 07, 2023

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House Sale

Tracy and her team were excellent.

They kept me well informed throughout and made the whole process incredibly easy.

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John

Verified review

This review has been left by a verified client who used Sills & Betteridge LLP.

Matter Type:

Probate

John

November 07, 2023

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We had excellent service from Sills Betteridge

Both Katherine Proctor and Tracy Wray in conveyancy were excellent keeping us fully informed of progress which was especially important as we live 200 miles away.
They were efficient, professional and excellent communicators so are highly recommended.

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Reviews collected from

Chelsea

Chelsea

November 20, 2023

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Chelsea

I was represented by Amy farrell, she was absolutely amazing at representing me on behalf of my daughter, we are both very grateful for the hard work she put in, I appreciated how she was always on hand any time I needed. Thank you so much for everything Amy and company

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Bethany

Bethany

November 16, 2023

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Bethany

Absolutely wonderful, helpful staff.

Helped as much as possible during my time dealing with them. Gave support and answers any questions where possible.

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Samantha

Matter Type:

Family law

Samantha

October 27, 2023

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Samantha

Isabel jaques one of the greatest Solicitors’s ever

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Andrew

Andrew

October 27, 2023

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Andrew

Appalling Experience with Sills & Betteridge Solicitors: A Warning to Prospective Clients
I recently had the unfortunate experience of engaging Sills & Betteridge solicitors for my house purchase, and I must express my deep dissatisfaction with their services. The overall handling of my case was nothing short of appalling, and I ultimately had to switch to another solicitor due to the myriad of issues I encountered.
First and foremost, the communication from Sills & Betteridge was abysmal. There were instances where communication was virtually non-existent, leaving me in the dark about crucial details regarding my house purchase. Shockingly, I discovered additional costs I had incurred only after consulting with my new solicitor, as Sills & Betteridge failed to inform me promptly.
Moreover, the information provided by Sills & Betteridge was frequently incomplete, adding unnecessary confusion and stress to an already complex process. This lack of attention to detail further highlighted the incompetence of the firm in handling their clients' affairs.
One of the most distressing aspects of my experience was the complete disregard for communication. Emails often went unanswered and replies to texts were elusive at best. Most shockingly, phone calls were either ignored or left unreturned, even when marked as urgent and lodged with the secretary. This lack of responsiveness created an atmosphere of frustration and left me feeling neglected and unimportant as a client.
As of the day of exchange, I find myself still without any communication from Sills & Betteridge, and more alarmingly, my money has yet to be returned. This prolonged delay in returning funds, despite having been in their possession for 17 days, is both unacceptable and akin to the feeling of attempting to reclaim money from an uncooperative institution.
In conclusion, my experience with Sills & Betteridge solicitors has been nothing short of a nightmare. The combination of poor communication, incomplete information, and the failure to return calls or funds has left me deeply dissatisfied. I strongly advise prospective clients to think twice before entrusting their legal matters to Sills & Betteridge, as my personal case serves as a cautionary tale of the potential pitfalls one may encounter.

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kylie

Matter Type:

Family law

kylie

October 22, 2023

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kylie

From the start Isabel Jacques has been absolutely great with me, she is very reliable and so helpful, she got me through my case without any problems always kept me upto date with everything going on, and done more than what I expected, I couldn't recommend her more! Thank you for everything I'm very grateful for the support I've received, and the help i had was giving, by my solicitor Isabel jacques. I really carnt thankyou enough for your help.

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About this branch

Description

Sills & Betteridge are proud to have been providing legal advice and services for more than 260 years. Over that time we have built up a wealth of experience and knowledge about what you, our clients, want from a solicitor. Our service is professional, our people approachable. We tailor our service to meet your requirements. We are highly committed to quality and constantly strive to adapt and improve all of our services. We are proud to have been recognised as a law firm of quality and experience through the award of the Legal Aid Agency’s Specialist Quality Mark, the Law Society’s Lexcel Quality Standard and the Law Society’s Conveyancing Quality Scheme accreditation. These three quality standards award firms for providing exceptional client service and excellence in practice management.

Regulated by

Solicitors Regulation Authority

Legal services

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