Sills & Betteridge LLP

I work for the NHS and was offered a free will, so I took the opportunity to write one.
When it came to changing the Will I had a telephone appointment to change it, assuming the changes would be free due to it being a free written will.
Not once in the conversation was I informed there would be a charge .
They sent papers for me to sign and they called me to say the paperwork was wrong, when I signed and sent them back.
They sent another lot out but I refused to sign them because i was being charged £180.00 for them. (Why would I pay that if it was free)
I never signed them and called to cancel they said discard the papers.
A few weeks later I got another bill through even though I hadn’t agreed to changes again I questioned this and they said ignore it.
I wrote a new Will for free with another company.
However I then get another paper for a bill asking for payment,I called for the third time I was passed from pillar to post.
The spoke to Gina Flanagan who says because I agreed to a will change even though No papers were signed and the Will is now overwritten by other company, I still have to pay ???
Their lack of communication and pure greed have now got me paying £180.00 for nothing, I still haven’t signed papers and the Will does not stand!
They are clearly trying to catch people out , and have no respect, they make you feel undermined.
How they can sleep with the way they con people out of money especially after the year we have had is beyond me ! They should be ashamed!

I had a very difficult case and Mimi Hancott has been very helpful in providing excellent advice, Her efficient response time and proactively dealing with my case through court, I don't have words enough to thank her. She is above and beyond a very amazing, friendly and a great person. I would highly recommend Mimi as a good Professional and a good hearted individual. Overall all the team, from the reception to each Individual I spoke to in Sills and Betteridge are absolutely Brilliant. I will highly recommend.

There are little words that can express the quality and profesionalism of the service I have received in a recent family Law case, (Non Molestation Order).

Mimi Hancock was nothing short of amazing in the advice and guidance she was able to provide which led not only to a positive outcome for myself but also enabled so much more.

The precision and exacting nature of the service I received was not only efficient, I also was provided with th reassurance of empathy from Mimi as well.

It was clear from the outset that Mimi had a full understanding of not only the seriousness of the matter at hand bit also the immense emotional and mental distress it was causing me.

Having received the information I did in the way that I did I felt fully reassured (and aware there are no certainties) before moved forward to the final stage of my proceedings.

I was lucky enough have a positive outcome and am certain this would not have been the case without Mimi's help

Could not fault the efficiency and just kind helpfulness. This was a difficult and challenging time but our Solicitor went out of her way to help us. I am so grateful. I would recommend, without hesitation both her and the Company for their friendly, helpful efficient service. Really can't praise them highly enough. Thankyou!

Happy with the hard work done by Talisa and Jessica. Great service. Will use again and highly recommend.

Always prompt to attend to our matter. Very professional and helpful. Excellent communication. Couldn’t have asked for better. Because of the dedication and skill of Talisa and her team, we were able to complete during the stamp duty holiday.

Talisa Hammond, Joanne Hinchley and Rachel Alexander acted for me in relation to the purchase of my house. It was a very stressful and long winded sale due to issues raised in the building survey and delays created by lenders. However Talisa, Joanne and Rachel were all brilliant. They kept me up to date with progress, provided ongoing advice throughout the purchase and towards the end when it seemed that the chain may collapse and the purchase wouldn’t complete, they went above and beyond to ensure that it did. I intend to use them for all future purchases. They were excellent!

We have been very happy with the efficiency and communication with our solicitors at Sills and Betteridge, for both our sale and purchase. During this difficult time both our sale and purchase have completed very quickly with no issues.

The buyer of my house had a disastrous solicitor and had to change after about 5 months of inaction.
I was forced to contact s and b on a weekly basis just to prompt them to investigate what was going on. The estate agent was much more helpful and I have been permanently put off solicitors re. Conveyancing . We organised my brother's funeral and I don't see how I could do worse than s and b

Our experience of the Conveyancing Team at Sills was excellent - we moved during 'lockdown' which could have been a traumatic & difficult process, but the team made it as stress-free as possible with their calm efficiency & professional approach. It all went smoothly, efficiently & very rapidly - but no detail was missed & they drew our attention to the significant matters that could have caused us problems. Courteous & patient throughout - they made the whole process much easier than it could have been - thank you!