JMW Solicitors

I instructed JMW to represent me in my divorce after they came highly recommended, and I am incredibly grateful that I did. Amy Smethurst handled the day-to-day management of my case, and she was outstanding throughout. Divorce is an emotionally and financially challenging experience, but Amy helped reduce much of that strain by guiding me through every stage of the process with compassion, professionalism and practical advice. She kept me fully informed about what to expect, explained matters clearly, and ensured I understood the financial implications of each step so that I could plan and manage my finances effectively. One of the things I appreciated most was Amy's communication. She was exceptionally responsive, providing timely updates, regular follow-ups, and quick answers to any questions or concerns I had. I never felt left wondering what was happening with my case, and her proactive approach gave me confidence and reassurance throughout what was often a stressful and uncertain process. Amy was approachable, supportive and empathetic, while also being honest and direct when difficult decisions needed to be made. She helped me navigate potentially challenging situations, manage my emotions, and remain focused on achieving the best possible outcome. Jenny Arnold provided strategic guidance throughout the case and worked seamlessly with Amy. Together they formed an exceptional team. Both demonstrated the highest levels of integrity, professionalism and care, and I always felt confident that they had my best interests at heart. Their approach was not only legally astute but also practical and cost-conscious, ensuring that every decision was focused on achieving the best result for me. The outcome achieved exceeded my expectations, and I genuinely believe that was down to their expertise, judgement and unwavering commitment. Thanks to Amy and Jenny, I now have the freedom and security to build a future for myself, and I am loving this next chapter of my life. I would wholeheartedly recommend Amy Smethurst, Jenny Arnold and the wider JMW Family Law Team to anyone requiring family law advice. Their expertise, communication, responsiveness and genuine client care are truly exceptional. Thank you both for helping me through one of the most difficult periods of my life.

My divorce concluded after 2 year and Keira Hand at JMW moved this forward in a very positive way. Her and the company communicated with me very well during the whole process and made sure I was prepared every step of the way. They also hired a very good Barrister to represent me at the FDR who made the other side look like amateurs. This experience really highlighted, “you get what you pay for”. I would highly recommend JMW to anyone getting divorced as they really know your stuff and keep you very well informed. They also didn't come across as money grabbing solicitors which I felt the other side was. Keira always advised me to try and conclude the process as quickly and efficiently as possible.

Avoid Mark Sutton at JMW Solicitors Manchester if you want a complex or time-sensitive clinical negligence enquiry handled properly. After I sent detailed corrections to JMW’s original assessment in January 2025, Mark Sutton told me they would “be in touch again soon”. When nothing substantive followed, I had to chase again in March, only to be told to “bear with us”. In reality, the matter then drifted for months without meaningful progress, until I had to raise limitation concerns myself in October. Mark Sutton gave no clear guidance on what evidence or expert route might realistically strengthen the case. Instead, the reasons for refusal seemed to expand over time. The reasoning was also inconsistent. JMW said it would be inappropriate to approach my treating doctors because any opinion would need to come from an independent expert, yet later correspondence still relied on a treating doctor’s note when it supported a point against my case. Even after I obtained additional documentary evidence that I believed materially strengthened the case, Mark Sutton still declined the matter. I later made a formal complaint. JMW admitted there had been a delay, but still gave no proper explanation for why the matter had been left to drift from March to October 2025 without meaningful progress. They also tried to minimise the complaint by saying their complaints process is usually reserved for clients, despite the fact that I had been referred to them through insurer-funded legal assistance. Overall, I was left with the clear view that Mark Sutton and JMW Solicitors Manchester did not handle this matter with the diligence, clarity or consistency I would expect.

Team of solicitors who did our purchase and sale for our property. Sally Hay in particular was great always responding swiftly. Hanaa Sahib also responded in a timely manner. It was a complicated completion and it did cause us a lot of stress, feel things could have been made easier, however some circumstances were beyond the control of JMW

JMW were recommended to us as very proactive for conveyancing, and they did indeed bring the sale of our flat to a satisfactory completion within a quick time-frame of 12 weeks. We were looked after entirely by a friendly paralegal who was extremely polite and always very quick to respond to our communications. Some information had to be repeated and the last push to exchange was a bit of a clamber, but we were generally very happy with the process.

We purchased a new build as first time buyers, and JMW assigned Steven to our case. From start to finish, he was incredibly patient and always on hand to answer our questions. A credit to the company!

We have used JMW for years but this time it was for the sale of our forever home. The journey wasn't plain sailing due to the vendor but Beth and Amanda were amazing at keeping us up to date, keeping us informed of all eventualities, getting searches and contracts back on time and just generally being super patient with us whilst we worried like mad. Havinh a good solicitor makes a huge difference when buying a house and I couldn't reccommend anyone better than the JMW team. Thanks Guys !

I had a good experience with the conveyancing team and Rachel Heath selling one of my investment properties. Rachel's communication and efficiency was great with this transaction.

Very professional and reliable certainly know their stuff I would highly recommend this business

Just completed on my house purchase and Craig was fantastic throughout. It was a lengthy transaction with complex issues regarding the title of the garden. Craig kept me updated at every stage and always responded to every email and query promptly. Would definitely recommend.