If I could give them no stars, I would. Due to their senior solicitor misadvising us, we lost the sale and purchase of our house due to delays that could have been avoided from day 1.
I received, in writing, from the senior solicitor that no fees were due for the work carried out to date. Over 18 months later, Iām contacted demanding over due payment. I explained I had confirmation from the firm that the WIP had been written off and provided proof. They said I was misadvised yet again and that the fee was actually due! Iāve raised a complaint to Legal Ombudsman and they arenāt willing to wait for their findings and are threatening me with court action. I have shown willing to pay for part of the conveyancing carried out by the solicitor who didnāt screw up, as a compromise until the Ombudsman completed its findings and have openly stated I will pay in full if the Ombudsman rules in their favour and not mine. Despite telling them Iāve also just started IVF treatment, they have confirmed they will take me to court unless I make immediate payment.
Do not trust this firm. The conveyancing advice is terrible and they go back on their word a year after theyāve given it.