
Matter Type:
Residential Conveyancing
Jerome
Collected on:
Fantastic Conveyancing
Very good service - always prompt replies - would recommend.
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Wake Smith Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using ABC Law. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Wake Smith Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Wake Smith Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Wake Smith Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Wake Smith Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Wake Smith Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Matter Type:
Residential Conveyancing
Jerome
Collected on:
Very good service - always prompt replies - would recommend.
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Matter Type:
Bowel Cancer Misdiagnosis Claims
John
Collected on:
Graham, my civil partner died from lower gut cancer in June 2016, and it took me the best part of a year to recover from the shock of it all before I selected Wake Smith randomly from the internet to advise me as I have little legal knowledge. It proved to be an excellent decision. I inquired and then instructed my solicitor to act for me in claiming clinical negligence. Graham had first complained of a lump in his lower gutl over 12 months earlier, a finding also reported by his GP and so he was sent for a sigmoidoscopy scan in July 2015, some 11 months earlier. The report from the sigmoidoscopy (which did not arrive until late September) stated “no sign at all of histological features”, “area has been fully assessed” and “I think we can be fully reassured”. Well, we were only fully reassured for another 5 months or so by which time Graham’s cancer had spread until he developed clear symptoms of illness. A second sigmoidoscopy revealed malignant tumour in the same position as the lump described by Graham and his GP previously. However, this diagnosis was now too late to plan any curative treatment and the palliative treatment did not significantly prolong his life. The defence admitted their error in not finding and diagnosing the tumour in the first instance; but even if they had, they argued that it would have been too late; the cancer was already too advanced. The opinions of expert witnesses became central to the case which fortunately was settled to the satisfaction of all sides before having to go to court.
My solicitor (Scott Haslam) was very efficient at keeping me updated, receiving, and sending documents, finding first class expert witnesses, obtaining medical records etc. The delays in the case (it took 5 years to resolve) were due to the Covid pandemic, the complexity of the case and the defence asking for a number of extensions. My legal team (barrister, solicitor, expert witnesses, legal agents) were all 1st class and I would have no hesitation in using them again.
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Scott
Collected on:
I instructed Wake Smith to assist me with a change of name deed and a statutory declaration. My circumstances were a little unusual and I wasn't sure what documents I needed. Victoria Walker responded to my initial inquiry. She immediately understood my situation and was able to advise me accordingly. She was very knowledgeable and professional as well as extremely helpful, and didn't miss a beat when I changed my mind about my instruction. The entire process ran incredibly smoothly, and Victoria made everything very easy for me - including organising my visit to Wake Smith to sign and receive documents and having these witnessed by a neighbouring law firm. I would definitely recommend Wake Smith, and would happily use them again.
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Andrew
Collected on:
After researching around for conveyance solicitors for my first property, I chose wakesmith. On believing the above average reviews, I believed I had made a good decision. They were very slow and poor response throughout the transaction. They failed to deliver on my help to buy isa despite paying for the service. They lacked knowledge on the legal requirements for a help to buy isa and as such, I was unable to take advantage of an isa I had been paying into for several years. They also lost my paperwork which I emailed twice and hand delivered 3 times!!! Terrible!! Avoid this company if you don’t want a prolonged purchase with rude staff!
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Matter Type:
Purchase and Sale Of Commercial Property
John
Collected on:
Wake Smith solicitors were recommended to us by a friend. The experience from start to finish was smooth and trouble free. They were 100% efficient at keeping us updated, sending documents etc. Tom Weightman was absolutely 1st class and I have no hesitation in using them again. If you want a company of solicitors that provide the very best service at reasonable prices, look no further.
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Matter Type:
Child Maintenance
Tim
Collected on:
I needed advice regarding maintenance payments and initially contacted Victoria, who very quickly and efficiently set up a meeting with Deborah Marsh in family law. Deborah was very personable, switched on and informative of the cost implications in possible scenarios. She quickly brought the case to a satisfactory solution. I would thoroughly recommend her
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Bonno147
Collected on:
I used wake Smith Solicitors to change my sons and they were really efficient with communication and booking the appointment. Everything went smoothly and took the stress away would recommend to anyone.
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Alice
Collected on:
I used Wake Smith Solicitors to legally change my name and they made the process incredibly quick and straightforward. Victoria was in contact throughout - superb communication. Lindsey went through the paperwork with me and she was very helpful answering any questions I had. I would definitely recommend Wake Smith Solicitors and I will be using them again in future!
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Matter Type:
Change of name
Sallyann
Collected on:
Wake Smith were recommended to me by another Solicitor, which straight away made me feel comfortable at approaching them.
A change of name request, which took less than 24 hours from initial enquiry to closure of the case. Yes, I'm very sure that this isn't usual practice and we fell very lucky, but from start to finish, the Secretary and Solicitor were kind, considerate and professional throughout. Understanding of our needs and were able to provide clarity on everything, i simply cannot recommend them enough for the work the have done for us.
So very thankful for their time, energy and professionalism ... and the box of tissues on the table, that were used as we sobbed at the joy of it been done and dusted.
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Matter Type:
Hospital Negligence Claims
Jeanne
Collected on:
Wake Smith has been excellent in helping my husbands claim after obtaining a horrendous pressure ulcer in being in hospital for a few weeks. We are constantly updated on the process and are now happily to advise that we have had a successful claim. Can't recommend them enough and would highly recommend them!
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