This covers claims about faulty or misdescribed goods, poor services, digital content failures, unfair contract terms, travel and flight disruption, and consumer credit issues. A solicitor drafts letters before action and statutory notices, interprets the Consumer Rights Act 2015, the Consumer Protection from Unfair Trading Regulations 2008 and the Consumer Credit Act 1974, negotiates with traders, pursues claims under EU Regulation 261/2004 for flight disruption, presents evidence and expert reports, and represents clients in the county court, High Court or at ADR and trading standards enquiries. Purchase records, product testing and the trader’s contractual terms shape outcomes in practice.
Where a solicitor protects your position
Starting court proceedings in the county court or following ADR and serving a formal claim fixes the client’s position and enables enforcement. A solicitor prepares claim forms, preserves documentary and expert evidence, serves statutory notices and applies for judgment or enforcement, all of which are decisive for securing refunds, repairs, replacements or compensation.
