107 Consumer Dispute Resolution reviews 1 review this year
Reviewed for Mediation (64)
Compare the best Consumer Dispute Resolution solicitors and lawyers in Northumberland, ranked by verified client reviews: 53 law firms, updated 29 October 2026.
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Consumer disputes cover problems arising between buyers and traders over goods, services or digital content, including mis-sold products, faulty goods, faulty services and unfavourable terms. A solicitor practising in this area handles people’s rights under the Consumer Rights Act 2015 and related legislation, including refunds, repairs, replacements, price disputes and mis-selling claims. They gather and review contracts, receipts and warranties, draft or respond to letters of claim, and issue or defend proceedings in the County Court or High Court when warranted, often guiding settlements or pursuing or resisting mediation and ADR when appropriate.
107 Consumer Dispute Resolution reviews 1 review this year
Reviewed for Mediation (64)
32 Consumer Dispute Resolution reviews
Reviewed for Mediation (13)
Leads the Consumer Dispute Resolution team
Sarah-Jane Dunhill
Partner and Head of Civil Litigation

Works with Scott Harding and 1 more
“We were first time buyers so the process can be overwhelming, however Poole Alcock were very friendly helpful staff and everything we received was very easy to understand. We were kept updated on the run up to completion on what was happening and were able to get in touch should we need to. Would highly recommend. Thank you Poole Alcock ”
19 Consumer Dispute Resolution reviews
Leads the Consumer Dispute Resolution team
Charlie Lynn
Partner, Head of Litigation
Works with Kira Halliday
“Beth and Alys dealt with my conveyancing and they were absolutely brilliant start to finish. Kept us updated regularly,were very responsive and ensured our transaction ran as smoothly as possible. They are a credit to the firm and we can't thank them enough for all of their help!”
12 Consumer Dispute Resolution reviews
Leads the Consumer Dispute Resolution team
Aimee Mckay
Solicitor
Works with Anna Stinton
“Following a difficult 2.5-year experience with NJP Solicitors, I transitioned my case to Stowe Family Law, where I was represented by Molly Brindley. Initially, I was understandably cautious due to my prior experience, but Molly swiftly earned my confidence through her exceptional professionalism, meticulous attention to detail, and unwavering dedication. Her strategic support during the FDR session was instrumental—without her guidance, achieving a fair outcome would have been unlikely. Thanks to Molly's expertise, my divorce and financial settlement were successfully finalized after 3.5 years. During Molly’s brief absences, her colleague Eve Bolt stepped in seamlessly, ensuring there were no disruptions or delays. Eve consistently followed up on documentation and provided timely updates, exemplifying the same high standards of professionalism and client care. Working with Molly and Eve was a genuinely positive experience. They are both consummate professionals who made a challenging journey significantly easier. I am deeply grateful for their support.”
57 Consumer Dispute Resolution reviews
Reviewed for Mediation (4)
What Consumer Dispute Resolution clients highlight
“I found Vanessa Gillbanks extremely helpful and informative, using language that was easy to understand at a time that was very stressful to me. I would readily recommend this company. The charges were advised to me before I started any proceedings which of course was preferable as I was able to budget for these. I am completely happy to go back to Richard Nelson LLP for any future needs. ”
43 Consumer Dispute Resolution reviews
Reviewed for Mediation (5)
3 Consumer Dispute Resolution reviews
Leads the Consumer Dispute Resolution team
Mark Aspin
Director
Works with Hayley Howells
“I contacted Cartmell Shepard for an issue with a neighbour dispute regarding property boundaries. I was initially concerned and nervous about the situation but after talking to Rob I felt reassured straight away about the case and what he was going to do. Rob was assertive and direct in his approach and as such the problem has been resolved. I am really thankful to the Rob and Josie for helping me to feel heard, understood and reassured. And helping to resolve to this issue. Thank you!”
19 Consumer Dispute Resolution reviews
Rankings are worked out mainly from client reviews: the ratings clients give and how recent the reviews are, with reviews about Consumer Dispute Resolution counting most. We also take into account how much of a firm's work is in Consumer Dispute Resolution.
Twice a week, every Thursday and Sunday, so new reviews are reflected quickly. This list was last updated on 29 October 2026.
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We have ranked 53 law firms for Consumer Dispute Resolution in Northumberland, listed in order on this page.