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Thompsons Solicitors LLP

01912690400

Also known as :

  • Thompsons Solicitors
  • J M Parsons And Co
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Thompsons Solicitors LLP

How Thompsons Solicitors LLP Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thompsons Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons Solicitors LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 0%
About Right 97%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thompsons Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thompsons Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Thompsons Solicitors LLP only have 206 reviews listed here

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Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    186
  • Very Good

    5
  • Average

    1
  • Poor

    0
  • Awful

    14

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Steven

Steven

April 17, 2024

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Collected on:

Damages Claim

Our family appointed Thompsons to manage a damages claim which tragically related to a death in the family following a road traffic accident. The case was complex and took quite some time to settle. However, we are pleased with the outcome and whilst nothing will bring our family member back, the damages received will make a difference to our ability to cope into the future.

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Maurice

Matter Type:

Clinical Negligence

Maurice

April 12, 2024

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Collected on:

Clinical negligence case successful outcome

Thompsons provided a first class service in a difficult clinical negligence case. They obtained independant medical opinion, were patient and knowledgeable.
A successful financial settlement was reached

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Nadia

Nadia

April 09, 2024

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Collected on:

Trevor & Team

I received first class service from Trevor and the team at Thompsons. My case lasted over a number of years and was very difficult on my mental health yet Trevor and the team kept me informed at all times, reminding me of appointments and making me feel at ease.

I was referred to Thompsons by my Union, and I couldn't be happier with the firm they chose. I had direct contact with the team and always had prompt replies and clear information.

I would like to thank Trevor and the team for your compassion, support and advice in what has been a very difficult time. Thank you again for your support and hard work on my case.

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Bryan

Bryan

April 08, 2024

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Collected on:

Claim

My rather complicated and lengthy (two years) claim was handled impeccably by solicitor Mr. Andrew Venn. He displayed great legal knowledge and his friendly but professional approach gave me great confidence in his ability to handle the case. He had a tenacious attitude throughout the term of the case, always keeping my situation in mind. He provided great communication and kept me fully aware at all times of the situation existing in the case. He provided a first class service and achieved, in my particular case, a more than a satisfactory result.

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Ashley

Matter Type:

Clinical Negligence

Ashley

April 08, 2024

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Collected on:

Super service

Superb service and first class solicitor. After a move around within there team, I was given Reece as my solicitor who went above and beyond to settle my case as quickly as he could. I would definitely recommend this firm in the future

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Dee

Dee

March 28, 2024

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Collected on:

Feedback

I was referred by my union and from the very first day I was given information about the support that I will be receiving. I was kept informed at every stage and the solicitor was prompt to return my calls and emails. It was a really challenging period for me but was given update at every stage.

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Stuart

Stuart

March 26, 2024

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Collected on:

Works accident

Although it's been a long drawn out process.Thompson's and Paul specifically has been fantastic. nothing ever a problem regarding any questions or advice.very informative and helpful.

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Kevin

Kevin

March 22, 2024

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Collected on:

Asbestos Claim

Stuart Latham from Newcastle Asbestos Team handled our claim in a caring and thoroughly professional manner. From first taking on our case Stuart showed great empathy and understanding of our situation, having recently lost our we were in very low spirits, Stuart understood our feelings and progressed the claim with a minimum amount of involvement from ourselves. His experience and knowledge of the case subject was flawless and I would have no hesitation in recommending Stuart Latham and Thompsons Solicitors.

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Roger

Roger

March 18, 2024

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Collected on:

Mesothelioma Claim

February 2023 I had a biopsy, which confirmed a previous suspected diagnosis of malignant epithelioid mesothelioma. With a terminal diagnosis, at the age of 80 years old, the last thing on my mind was to claim for compensation for my exposure to asbestos. I was being treated at the Northen Cancer Centre in Newcastle upon Tyne. Almost everyone I encountered, pressed me to follow up a compensation claim. This resulted in me contacting my trade union; I had continued to remain a member in the retired group.
Prospect put me in touch with Thompsons Solicitors, and my enquiry was passed to the Newcastle Office. Gill Connelly, Senior Lawyer, was allocated to my case.
Gill wasted no time and was soon in my lounge recording my full employment history. This was no short visit, well exceeding an hour, and thorough beyond belief. Of course nothing is certain, but I am of the opinion that my critical exposure occurred when I was an apprentice around 20 years old. Gill’s ability to type as fast as I could speak, can only be described as phenomenal. No time at all was wasted taking notes, with the need for proof checking, oh no ! Whatever I said, was accurately down in print straight away.
Take care what you say!!
I am convinced that the thoroughness of the evidence collection was largely the reason why the defendant accepted liability promptly and awarded a generous interim payment. It is a fact, that my career was totally working in power stations, owned / managed by one organisation, albeit not specifically as a lagger.
From that point Gill’s, expertise was directed towards maximising my claim, with a clear determination to get the maximum payout for me. It’s somewhat of a sad fact that there is no shortage of people pursuing asbestos related claims, such that Gill’s entire time, is spent on mesothelioma claims. From the clients’ point of view, like myself, this means, she has built up an expertise second to none. I am convinced that this expertise has gone a long way, to bring my claim to a very acceptable conclusion, in the shortest possible time. At every stage, whenever a decision was required of myself, Gill explained the advantages and risks associated with each choice. I believe this gave me confidence that on each and every occasion, the best choice was made in my interests.
The above facts make it clear, that I am delighted with the assistance I have received from Thompsons' Solicitors and Gill Connelly in particular. Obviously, I can recommend the firm without any reservation whatever,
Roger Jones 18 March 2024

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Melanie

Melanie

March 14, 2024

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Collected on:

Asbestos Claim

Having lost a close family member to Mesothelioma in 2021, and the trauma this caused my family at the time and continues to do so, it was suggested, by our own family solicitor, that we could receive some legal advice from experts in Mesothelioma and Asbestos, and they recommended we approached Thompsons Solicitors LLP as they are considered experts in this field.

The process started a couple of years ago and has recently concluded. Although it has been a lengthy process, we understand why it took this length of time to gather the facts, find evidence, interview witnesses, prepare witness statements and meet with the solicitor many times over this period - it was important to do the background work firstly to strengthen the claim. The claim was dealt with by Stuart Latham of the Newcastle Asbestos Team, and he could not have been more helpful. Stuart was very professional throughout the process and very caring - that was very important as this is such a sensitive, emotive topic for us. Stuart explained everything carefully to my elderly mother in a way that she understood, in a non-condescending approach which worked well for us. If there were any questions, no matter how trivial, Stuart patiently went through things, so everything was clearly laid out for us.

We have recently been informed that the defendants have conceded that they are liable for our loss, and the amount of claim has been settled with little or no fuss for us. Stuart has done a great job! He liaised between us and the defendants and kept us up to date throughout the process.

As an aside, I really liked that we could meet remotely via Microsoft Teams around my work schedule, that made such a difference to be able to engage with Stuart from a distance without the pressure of travelling a long distance to meet up with him – I really liked this modern approach.

In summary, I would thoroughly recommend anyone wanting to go down the path of claiming for a loved one who had the misfortune to be diagnosed with, or has died from Mesothelioma, or any other Asbestoses related illness, to approach Thompsons Solicitors LLP for an initial discussion at least, just so you can get your bearings and decide with people who know what they are talking about, if you want to pursue a claim or not.

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Clinical Negligence
    • Dental Negligence
  • Crime/ Criminal Defence
    • Criminal defence - All
    • Professional Conduct
    • Regulatory Defence
  • Employment
    • Employment Law
    • Equal Pay Disputes
  • Personal Injury
    • Personal Injury Law
  • Professional Negligence
    • Professional Negligence
    • Professional Negligence law