Malcolm Ross
Thomsons Solicitors LLP
Excellent service carried out professionally with no stress and a very satisfactory outcome
Thompsons Solicitors LLP
9th Floor, Wellbar Central, 36, Gallowgate, Newcastle upon Tyne, Tyne and Wear, NE1 4TD
Not accepting new clients via ReviewSolicitors
9th Floor, Wellbar Central, 36, Gallowgate, Newcastle upon Tyne, Tyne and Wear, NE1 4TD
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 560173
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Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview
No Reviews
Value for
Money
Money
Value for money
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
83% below
national average
Success
Rate
Rate
Satisfied with outcome
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
82% below
national average
Would
Recommend
Recommend
Would recommend to friends and family
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
81% below
national average
Communication
N/A
Initial Impressions
N/A
Approachability
N/A
Documentation Accuracy
N/A
Legal Knowledge
N/A
Value for money
N/A
Accreditations
Thompsons Solicitors LLP are accredited by
Trading names:
•
Thompsons Solicitors
•
J M Parsons And Co
Description
Thompsons Solicitors is a leading personal injury law firm with a 100-year history of representing the injured and mistreated. Unlike other law firms, we have never, and will never, act for those who cause injury or illness. We are fully on your side. Our personal injury lawyers in Newcastle have helped hundreds of local people secure compensation for accidents, injuries and illnesses. We can help you make a no win, no fee claim for road traffic accidents, accidents at work, medical negligence, asbestos diseases and more. Our Newcastle office is based in the city centre, but our lawyers can visit you at home or another location of your choice if an in-person meeting is needed. Beginning your personal injury claim only takes a few minutes – call 0800 0 224 224 today or make an enquiry for free, no-obligation legal advice.
Rankings by area of expertise
The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Practice areas not listed yet
Practice areas not listed yet
Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
13% above
national average
Success
Rate
Rate
Satisfied with outcome
14%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
14% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
15%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
15% above
national average
Communication
4.8/5
Initial Impressions
4.7/5
Approachability
4.8/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.8/5
Value for money
4.8/5
Accreditations
Thompsons Solicitors LLP are accredited by
Trading names:
•
Thompsons Solicitors
•
J M Parsons And Co
Description
Thompsons Solicitors is a leading personal injury law firm with a 100-year history of representing the injured and mistreated. Unlike other law firms, we have never, and will never, act for those who cause injury or illness. We are fully on your side. Our personal injury lawyers in Newcastle have helped hundreds of local people secure compensation for accidents, injuries and illnesses. We can help you make a no win, no fee claim for road traffic accidents, accidents at work, medical negligence, asbestos diseases and more. Our Newcastle office is based in the city centre, but our lawyers can visit you at home or another location of your choice if an in-person meeting is needed. Beginning your personal injury claim only takes a few minutes – call 0800 0 224 224 today or make an enquiry for free, no-obligation legal advice.
Rankings by area of expertise
The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Personal Injury
1 / 228
Employment
1 / 28
Dispute Resolution
1 / 11
Clinical Negligence
1 / 22
Crime/ Criminal Defence
1 / 11
Actions against the police
1 / 2
Driving offences
1 / 5
Professional Negligence
1 / 8
Banking
1 / 11
Bribery and Corruption Law
1 / 4
Company & Commercial
1 / 12
Consumer
1 / 28
Contract Law
1 / 9
Cosmetic Surgery Law
1 / 4
Criminal Law
1 / 7
Cybersecurity and Data Protection Law
1 / 13
Discrimination Law
1 / 3
Domestic Violence Law
1 / 3
Equality Law
1 / 13
Health and Safety Law
1 / 41
Medical Law
1 / 9
Motoring Law
1 / 5
Occupational Health Law
1 / 9
Local
1 / 63
Personal Injury
24 / 2,651
Employment
207 / 3,623
Dispute Resolution
367 / 1,810
Clinical Negligence
88 / 1,248
Crime/ Criminal Defence
159 / 2,153
Actions against the police
63 / 186
Driving offences
122 / 630
Professional Negligence
136 / 1,297
Banking
145 / 1,032
Bribery and Corruption Law
64 / 413
Company & Commercial
526 / 4,182
Consumer
426 / 4,419
Contract Law
232 / 1,433
Cosmetic Surgery Law
31 / 147
Criminal Law
115 / 1,016
Cybersecurity and Data Protection Law
145 / 894
Discrimination Law
117 / 502
Domestic Violence Law
202 / 902
Equality Law
168 / 1,098
Health and Safety Law
73 / 578
Medical Law
30 / 190
Motoring Law
37 / 140
Occupational Health Law
68 / 429
National
294 / 11,362
Contact & Locations - Thompsons Solicitors LLP
9th Floor, Wellbar Central, 36, Gallowgate, Newcastle upon Tyne, Tyne and Wear, NE1 4TD
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Clients say
What clients say about Thompsons Solicitors LLP
Clients praise the firm’s expertise in personal injury, workplace accidents, asbestos/mesothelioma claims, employment law and regulatory hearings. They are valued for clear advice, strong advocacy, prompt communication and a compassionate, reassuring manner. Many say the team is professional, approachable, supportive and thorough, with good case updates and sensible guidance. However, some clients report poor communication, long delays, cases not progressing, being steered towards unsuitable claims, late refusal to act, and frustration over unclear costs or a rude conversation about fees.
Professional service
Clear communication
Knowledgeable solicitors
Prompt responses
Supportive throughout
Compassionate approach
Expert guidance
Best outcome
Long delays
Poor handling
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Reviews
4.8
/5
504 Reviews
Filter your results
Star rating
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Clients say
What clients say about Thompsons Solicitors LLP
Clients praise the firm’s expertise in personal injury, workplace accidents, asbestos/mesothelioma claims, employment law and regulatory hearings. They are valued for clear advice, strong advocacy, prompt communication and a compassionate, reassuring manner. Many say the team is professional, approachable, supportive and thorough, with good case updates and sensible guidance. However, some clients report poor communication, long delays, cases not progressing, being steered towards unsuitable claims, late refusal to act, and frustration over unclear costs or a rude conversation about fees.
Professional service
Clear communication
Knowledgeable solicitors
Prompt responses
Supportive throughout
Compassionate approach
Expert guidance
Best outcome
Long delays
Poor handling
ReviewSolicitors Review List
Lisa
Sean Conway
Highly recommended. Sean was and is a fantastic support and professional. I can't recommend him more.
anonymous
Thank you.
Thompsons solicitor team was very helpful to me. Assurance was guaranteed even in short notice. The team updates the client for changes and assures that a member of their team will be present for support. The team solicitor explain takes time and listen to client easing up the anxiety/ pressure. Thank you Thompsons solicitor team for the kind and understanding support you have given me.
Annette
Injury at work
I recently used Thompsons Solicitors after having a fall at work, I did have a couple of different ones before Mr Peter Richardson took over, I was very pleased with the service provided. Throughout the process, he was professional, knowledgeable and responsive to my questions. They explained complex legal issues clearly and kept me informed at every stage. I appreciated his attention to detail and commitment to achieving the best possible outcome. Communication was prompt, and always felt supported and well advised. I would not hesitate to recommend Peter to anyone seeking reliable and professional legal representation. Thank you for winning my case
A representative from Thompsons Solicitors LLP responded to this review
Dear Annette, Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received from the team at Thompsons. I will pass along your comments to Peter. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle
anonymous
Asbestos claim
Excellent and trouble free experience. Professional service with great communication. Friendly and knowledgeable solicitor, great to deal with and a credit to the firm.
Solicitors tagged in
this review
A representative from Thompsons Solicitors LLP responded to this review
Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from the team at Thompsons. I will pass along your comments to Stuart. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle
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