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Thompsons Solicitors LLP

Embassy House, 60 Church Street, Birmingham, West Midlands, B3 2DJ

Not accepting new clients via ReviewSolicitors

Embassy House, 60 Church Street, Birmingham, West Midlands, B3 2DJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 560147

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Thompsons Solicitors LLP only have 500 reviews listed.

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Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

No Reviews
No data
Value for
Money
83% below
national average
No data
Success
Rate
82% below
national average
No data
Would
Recommend
81% below
national average
Communication N/A
Initial Impressions N/A
Approachability N/A
Documentation Accuracy N/A
Legal Knowledge N/A
Value for money N/A

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
Thompsons Solicitors
J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
Thompsons Solicitors
J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Thompsons Solicitors LLP

Embassy House, 60 Church Street, Birmingham, West Midlands, B3 2DJ

Reviews

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Clients say

What clients say about Thompsons Solicitors LLP

The firm specialises in personal injury, asbestos/mesothelioma, employment, regulatory and traffic/HCPC defence, with clear technical expertise and strong case outcomes. Clients value professionalism, clear communication, responsiveness, empathy, compassion and patience; many praise practical guidance, face‑to‑face support and effective advocacy. Negative feedback is limited but includes long delays, poor case acceptance/handling, lack of clarity on costs and an isolated report of rude conversation; some clients felt stalled or misled when cases weren’t progressed. Overall reviews balance high competence and supportive soft skills with occasional frustrations about timeliness and administrative transparency.

Professional service
Great communication
Knowledgeable staff
Compassionate support
Responsive updates
Home visits
Successful outcomes
Inconsistent progress
Poor case intake
Rude interactions

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Reviews

4.8 /5 500 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Thompsons Solicitors LLP

The firm specialises in personal injury, asbestos/mesothelioma, employment, regulatory and traffic/HCPC defence, with clear technical expertise and strong case outcomes. Clients value professionalism, clear communication, responsiveness, empathy, compassion and patience; many praise practical guidance, face‑to‑face support and effective advocacy. Negative feedback is limited but includes long delays, poor case acceptance/handling, lack of clarity on costs and an isolated report of rude conversation; some clients felt stalled or misled when cases weren’t progressed. Overall reviews balance high competence and supportive soft skills with occasional frustrations about timeliness and administrative transparency.

Professional service
Great communication
Knowledgeable staff
Compassionate support
Responsive updates
Home visits
Successful outcomes
Inconsistent progress
Poor case intake
Rude interactions

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Asbestos claim

Excellent and trouble free experience. Professional service with great communication. Friendly and knowledgeable solicitor, great to deal with and a credit to the firm.

Solicitors tagged in
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A representative from Thompsons Solicitors LLP responded to this review

Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from the team at Thompsons. I will pass along your comments to Stuart. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

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A.Walker

Traffic Commissioners enquiry

I engaged with Thompson solicitors to support me a hearing before the Traffic Commissioner for a vocational driving incident. The solicitor provided expert guidance throughout the process, offering me advice and coaching to ensure I was heard concisely and fairly during my hearing. I wish to Thank the Thompsons team for their support and professionalism during this difficult yet important process from initial enquiry to resolution and follow up.

A representative from Thompsons Solicitors LLP responded to this review

Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Thompsons. Kind regards, Nolan Mortimer, Regional Managing Partner, Thompsons London & SE

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Luke

My poor foot

First off thank you for sticking with my claim so long with my struggles with mental health at the same time. However I did not feel like anything moved forward or as comfortable as I did when speaking with Mr Peter Richardson. What a bloke top guy very understanding and clear to understand. Peter proper made this so much more of a calming process so thank you again. All the best if reading this Peter take care

A representative from Thompsons Solicitors LLP responded to this review

Dear Luke, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Peter. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

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Allan cox

Mr Peter Richardson

As a union rep I thought Thompson solicitors were going to sort out my case.....however nearly 3 years later....nothing. Then came along Mr Peter Richardson A few phone calls from him and e mails A couple of months down the line and he has resolved my case. What a great guy.... I would recommend HIM. Mr Peter Richardson . To anyone. Thank you once again Allan cox

A representative from Thompsons Solicitors LLP responded to this review

Dear Allan, Thank you for taking the time to leave a review. I am pleased that you were happy with the outcome of your case. I will pass along your comments to Peter. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

0
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R

Personal Injury

Best time wasters ever

I rang them to discuss a medical negligence case. They spent two 45 minute calls convincing me to do a personal injury claim against another party. They funneled me into this and got all the information off me. They gave no forms through the post to say they took any case on. After over a year i emailed the lawyer and he simply said he would look at my case file. He then emailed me saying he couldn't take the case on. I am reporting him to the SRA. From other reviews it is clear this company is wasting people's time deliberately. Authorities need to stop them operating and the lawyers need to be made to stop practicing law and get jobs they can do like frying chips or flipping burgers. Even toilet cleaning. One things for sure they aren't professional nor do they care about clients and think its their job to lead people on and then after years saying they can't help. I was literally begged to let them take my case on as a personal injury case! Be warned stay away. I was never even told of any costs or possible amount i would get. It was a total sham.

A representative from Thompsons Solicitors LLP responded to this review

Dear R, I am sorry to hear that you were dis-satisfied with the service provided by Thompsons. We would like to understand better what may have gone wrong in this instance. A better understanding would assist us with training and development. Would you be able to share your file reference with us please? I can then ask a manager to review the file. You could add this here on the review or you can email me at clairefay@thompsons.law Kind regards, Claire Fay, National Review Coordinator for Thompsons

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