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Thompsons Solicitors LLP

4th Floor, Salt Quay House, 6 North East Quay, Plymouth, Devon, PL4 0HP

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4th Floor, Salt Quay House, 6 North East Quay, Plymouth, Devon, PL4 0HP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 560179

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Thompsons Solicitors LLP only have 519 reviews listed.

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Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

No Reviews
No data
Value for
Money
83% below
national average
No data
Success
Rate
82% below
national average
No data
Would
Recommend
81% below
national average
Communication N/A
Initial Impressions N/A
Approachability N/A
Documentation Accuracy N/A
Legal Knowledge N/A
Value for money N/A

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
• Thompsons Solicitors
• J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Thompsons Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
14% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
15% above
national average
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Thompsons Solicitors LLP are accredited by

Clinical Negligence accreditation awarded to Thompsons Solicitors LLP
The Law Society accreditation awarded to Thompsons Solicitors LLP
Trading names:
• Thompsons Solicitors
• J M Parsons And Co

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Thompsons Solicitors LLP

4th Floor, Salt Quay House, 6 North East Quay, Plymouth, Devon, PL4 0HP

Reviews

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What clients say about Thompsons Solicitors LLP

Client reviews suggest strong expertise in personal injury, workplace accident, asbestos/mesothelioma, employment, and regulatory matters. The firm is praised for clear advice, legal knowledge, efficient case handling, and securing good settlements or outcomes. Clients valued the team’s professionalism, responsiveness, patience, empathy and reassuring communication, especially in sensitive cases. However, some negative feedback highlights slow progress, long delays, poor follow-up, and frustration at being steered towards claims that were later declined. A few clients also felt costs and prospects were not explained clearly enough, and some experienced inconsistent communication.

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Reviews

4.8 /5 519 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Thompsons Solicitors LLP

Client reviews suggest strong expertise in personal injury, workplace accident, asbestos/mesothelioma, employment, and regulatory matters. The firm is praised for clear advice, legal knowledge, efficient case handling, and securing good settlements or outcomes. Clients valued the team’s professionalism, responsiveness, patience, empathy and reassuring communication, especially in sensitive cases. However, some negative feedback highlights slow progress, long delays, poor follow-up, and frustration at being steered towards claims that were later declined. A few clients also felt costs and prospects were not explained clearly enough, and some experienced inconsistent communication.

Clear communication
Professional service
Supportive team
Expert advice
Prompt responses
Compassionate approach
Stress-free process
Successful outcomes
Detailed explanations
Long delays

ReviewSolicitors Review List

Profile image of Roger Parsons

Roger Parsons

Personal injury claim

After suffering quite a serious head/facial injury on what was supposed to be a fun day out at an airsoft/paintball site I was assisted by my trade union who put me in touch with Thompsons solicitors, it was made clear at the start that my type of case wasn’t straight forward but Thompsons were very professional at every stage and in particular Peter Richardson who brought my claim to a very successful conclusion. Many thanks to Peter and all the team at Thompsons

0
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PHILIP B

experts from start to finish

The team i had looking after me were available at any time if i had any questions/worries Jacob/Saima were great helping me along the way, it took over three years but was worth it in the end thankyou

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A representative from Thompsons Solicitors LLP responded to this review

Dear Philip, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from the team at Thompsons. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

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Mitchell wilson

Personal injury

I would highly recommend Thompson solicitors to anyone who needs help, guidance and support through a personal injury claim. I made a personal injury claim following an accident at work in 2024, and throughout the whole process, Phillip and his team were extremely helpful, professional and supportive. They took the time to explain everything clearly, helping me understand the process, what to expect and why it can take time to reach a final settlement. Every member of staff I dealt with through emails and correspondence was incredibly helpful, approachable and determined to achieve the best possible outcome for my claim. Their communication and support gave me confidence and reassurance throughout what could otherwise have been a stressful process. I always felt that my case was being handled with care and that Phil and the team genuinely wanted the best outcome for me. They made me feel confident in both the claim and the process from start to finish. I would have no hesitation in recommending them to anyone who needs professional advice, guidance and support with a personal injury claim. Thank you to Phil and everyone involved for all your hard work, support and everything you have done for me.

A representative from Thompsons Solicitors LLP responded to this review

Dear Mitchell, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Phil and the team at Thompsons. Kind regards, Nolan Mortimer, Regional Managing Partner, Thompsons London & SE

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Ted Watterson

J24H1539., Accident Claim.

This was the first time that I needed a solicitor to act on my behalf after a fall. My own feeling is that Thompson’s Solicitors did a wonderful job representing me. Mr Peter Richardson was very supportive in every way and I must supply a massive thank you to Emilia Bonfante (who is no longer with you), for her representation of me. She gave very good advice and guided me carefully through every stage of my case.. I am more than satisfied with the outcome of my case. I was told by a number of people that I would not get any compensation, but Thompson’s Solicitors proved them wrong. All that I can add. are my grateful thanks to you all.

A representative from Thompsons Solicitors LLP responded to this review

Dear Ted, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from the team at Thompsons. I will pass along your comments to Peter. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle

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Abdiqadir

Amazing!

I’ve had a great experience working with Melissa Pickford. She has been extremely helpful, patient, and professional throughout my case. Melissa always took the time to explain everything clearly and gave me great advice on the best steps to take. What I appreciated most was her communication. She provided me with regular updates about my case, so I always knew what was happening and what to expect next. I never felt left in the dark.

A representative from Thompsons Solicitors LLP responded to this review

Dear Abdiqadir, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from the team at Thompsons. Kind regards, Natalie Harvey, Regional Managing Partner, Thompsons Sheffield

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