Thompsons Solicitors LLP

Mr Nicholas Seymour, who dealt with my case, was so easy to commicate with. He acted with professionalism and compassion throughout the whole process which led to a very satisfactory conclusion .

Thompsons Solicitors have represented me through a very challenging few years securing a settlement this month for me.
Madeleine kept me going through many a tough time when I felt like giving up; she kept a balance between support and professional expertise, and kept my belief in moving forward going throughout.
Special mention to the barrister engaged by Thompsons who wowed us with his knowledge and ability to connect to the client.
Hugely relieved that all is settled claim wise, our thanks and gratitude for their commitment to obtaining a good outcome for me.

Finally my mesh injury case has been settled. I want to thank the excellent solicitor representing me, Madeleine Pinschof, based in Bristol. There were times when I despaired at ever getting any kind of justice, but Madeleine’s patience, kindness and guidance over the years was unfailing. I also want to thank Thompsons for representing the mesh injured in the UK.

If i could give no stars i would. I wish i had read the reviews a year ago.

I was put in touch with Thompsons via my Union unison for a not fault life changing injury i sustained at work.

The initial contact was good and they make you feel like they are working for you but in my experience nothing could be further from the truth. They sat on my case and did nothing, there were so many avenues to follow up and nothing was done and then decided to not follow up my case because my employer denied responsibility and then went silent, lets be realistic no company will admit liability.

I have contacted a number of other solicitors who cannot understand why i have been treated this way and feel i have a strong case, i have contacted health and safety officers who are in absolutely no doubt my employer is liable. Unfortunately Thompsons sat on this for so long that there is now not enough time for another solicitor to take it on even though they want too.

Absolutely shameful, they say they are taking my complaint seriously and investigating but i have no faith in the investigation, they cannot do what is essentially bread and butter work let alone an investigation, lets also be realistic no admin assistant is going to rule a partner or solicitor was incompetent as its just not worth their job.

I will update this review when Thompsons complaint investigation is complete.

I was contacted by Thompson’s through my Union. Unison, the first few years were fine, gathering information about the incident that left my son injured.
Now I have been lied to and it seems they are there for person all gain and nothing more.
I have reported to my Union and I will be making a formal complaint.
Really think because they are solicitors they know everything!! My son as felt nothing but rejection and unsupported. They take on all these roles that my son will pay for yet what support as he received NOTHING….
I will now be claiming against them.

This review is for a different branch.

I am very happy with the service I received from Thompsons through my union Unison. A special thank you to Kathryn Concannon who dealt with my claim and kept me updated throughout a time consuming process. Kathryn is a great asset to Thompsons Solicitors.

This review is for a different branch.

Fantastic service regarding the situation I was in. I had contact within 48 hours and a solicitor by end of the week. Can't remember his name. But help me out greatly.

This review is for a different branch.

Shortly after my 90 year old fathers diagnosis of mesothelioma my mum and family were advised that there might be a route for us for compensation if we could show that he was likely to have been exposed to Asbestos at work. The London Asbestos Support Awareness Group provided a list of recommended specialist law firms. Having made some calls and a bit of reading I called Thompson solicitors and spoke with one of their lawyers Jackie Wood. Immediately she explained what the process would entail and answered a number of concerns some of my family had. Jackie travelled to visit my mum following dad’s passing to discuss the case and reassured her about the process. My Dad’s case was not straight forward and he became too ill too quickly for him to make a statement but he had explained to my mum and I where he believed he had contracted the disease. Jackie took the information and with some experienced investigation work identified the insurance company responsible for that part of the business back in 1962 and they quickly accepted liability. It has taken almost 3 years as Jackie had said it might but we got there in the end and now mum has had a significant compensation which will greatly assist her and the family going forward. At all times Jackie was responsive, professional, calm and just really nice to work with and without to much fuss delivered a fantastic service for my mum and family and a little justice for Mum and Dad. I could not speak more highly of her and Mum and I will be forever grateful for her help.

This review is for a different branch.

Expert in her field with loads of patience, empathy and professionalism. Exactly the person you need if you're going through an accident or injury claim. Was always informative with calls and emails. I always felt safe with Nicola and her team with how they handled my case and the information I gave them. I always always kept informed of how this was progressing which reduced the stress on me and my family. The advice was always clear and easy to understand and in my best interest.

This review is for a different branch.

Our family appointed Thompsons to manage a damages claim which tragically related to a death in the family following a road traffic accident. The case was complex and took quite some time to settle. However, we are pleased with the outcome and whilst nothing will bring our family member back, the damages received will make a difference to our ability to cope into the future.