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Claims against professionals for negligent advice, failures in drafting or defective services — ranging from poor legal or tax advice and negligent wills to flawed surveys, architectural designs or veterinary care — are pursued in the civil courts. A solicitor handling these matters will analyse the retainer and contract, instruct independent expert witnesses, secure documents and communications from insurers and opponents, draft and serve a formal letter of claim and, if necessary, issue proceedings and represent the client in the county court or High Court. Work commonly overlaps with professional regulatory processes and with insurers’ claims handlers when liability is insured.
