Watkins & Gunn Limited

We solve your legal problems! We are a law firm that champions jargon-free legal advice with innovative solutions that work for you. Share your legal problem with us & our friendly, approachable lawyers will use their expert, clear & award-winning advice to help you. #problemsolved Read more...

Address
Glantorfaen House
Hanbury Road
Pontypool
Torfaen
NP4 6XY
www.watkinsandgunn.co.uk

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Accreditations

Other locations

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Available lawyers at Watkins & Gunn Limited

Clive Thomas

Sara Jones

Amy Thomas

Lisa Guscott

Holly Hale

Danielle Jameson

Garry Dickinson

Natalie Corten

Clare Touhig-Gamble

Chartered Legal Executive (Fellow) (non-solicitor)

Ffion-Shan Warren

Elise Wilks

Kate Roberts

Sadia Mir

Annette Hutchings

Paralegal (non-solicitor)

Emma Taylor

0.0 out of 5

(0)

Solicitor

How Watkins & Gunn Limited Compares

Value for money

This firm - 94%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Watkins & Gunn Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Watkins & Gunn Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%

Overpriced 3%

About Right 91%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 95%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Watkins & Gunn Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Watkins & Gunn Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%

No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Watkins & Gunn Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 4

178th / 4500

Company & Commercial

1st / 4

246th / 4282

Housing & Property

1st / 4

531st / 4215

Family Law

1st / 4

288th / 3815

Wills, Trusts & Probate

1st / 4

309th / 3468

Commercial Property

1st / 4

269th / 3275

Employment

1st / 16

96th / 3056

Personal Injury

1st / 16

74th / 2339

Crime/ Criminal Defence

1st / 3

162nd / 2080

Dispute Resolution

1st / 5

161st / 1032

Clinical Negligence

1st / 2

120th / 940

Human rights

1st / 6

28th / 740

Driving offences

1st / 2

96th / 382

Education

1st / 3

35th / 267

Actions against the police

1st / 1

18th / 82

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

584
Very Good

21
Average

2
Poor

1
Awful

30

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

R&P

July 10, 2025

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A JOB WELL DONE

We have used Watkins & Gunn’s Pontypool solicitors for many years, as did our parents before us. On this occasion my sister and I turned to them again knowing it would be a job well done. And it was.

Thank you for navigating us through the conveyancing and house selling process so smoothly Sadia.

My sister and I had absolutely no idea what was involved but we were very pleased to have Sadia as our solicitor on this. Sadia dealt confidently with a raft of paper deeds dating back many years and gave us sound advice and kept us updated whenever we asked.

We felt we were in safe and competent hands with Sadia.

Good luck with your future career in the Law profession Sadia .

And thank you

Lawyer named in this review:
Sadia Mir

Sadia Mir

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Verified review

David

July 07, 2025

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Excellence

Very easy straight forward and communication was brilliant also very supportive plenty of Information to hand to succeed.

Lawyer named in this review:
Ffion-Shan Warren

Ffion-Shan Warren

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Susan

June 20, 2025

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Incompetent

If you dare to comment or complain if you believe they are wrong they make sure they get their fees and refuse to help they left my son who is disabled with no help or support
big egos threatened me if I leave negative reviews but I don’t give into bullies as I have a right to share my views

Lawyer named in this review:
Mike Imperato

Mike Imperato

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Verified review

L Benskin

June 19, 2025

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Amazing service and very professional

Amazing service provided and very professional. Exceeded all my expectations and I would definitely use again in the future and will recommend to family and friends.

Lawyer named in this review:
Ffion-Shan Warren

Ffion-Shan Warren

A representative from Watkins & Gunn Limited responded to this review on 02 July, 2025:

We are delighted to receive this positive review from you, as well as your recommendation, as your feedback is important to us. We are pleased you are happy with the outcome and we look forward to working with you in the future on any of your legal needs.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Mr P

June 13, 2025

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Will

I asked Watkins & Gunn to prepare my Will. They did so quickly and for a reasonable charge. An excellent, comprehensive service provided by Ms Amy Thomas, the solicitor handling the matter.

Lawyer named in this review:
Amy Thomas

Amy Thomas

A representative from Watkins & Gunn Limited responded to this review on 19 June, 2025:

We are delighted to receive this excellent review from you, as your feedback is important to us. We are pleased that you are happy with the service provided and we look forward to working with you in the future on any of your legal needs.

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Personal Injury

Verified review

Matter Type:

Accident At Work

Siân Brown

June 05, 2025

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Accident at work

Sara was so helpful from start to finish. I would highly recommend her and the company to anyone needing help.
Sara always let me know what was happening regarding my case. Big thankyou.

Lawyer named in this review:
Sara Jones

Sara Jones

Sara Jones from Watkins & Gunn Limited responded to this review on 19 June, 2025:

We are delighted to receive this positive review from you as well as your recommendation. We are pleased you are happy with the outcome and we look forward to working with you in the future on any of your legal needs.

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Verified review

J Morgan

June 03, 2025

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Settlement review

Lisa gave excellent advice and talked through the whole process.

Lawyer named in this review:
Lisa Guscott

Lisa Guscott

A representative from Watkins & Gunn Limited responded to this review on 04 June, 2025:

We are delighted to receive this positive review from you, as your feedback is important to us. We are pleased you are happy with the outcome and we look forward to working with you in the future on any of your legal needs.

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Gaius

June 03, 2025

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Excellent Solicitor

Elise took over my case, and she made sure it got solved. She was always available to answer any questions I had.
What I loved most about her was how she kept me updated through the whole process, even when I wasn’t asking for updates.

Thank you Elise x

Lawyer named in this review:
Elise Wilks

Elise Wilks

A representative from Watkins & Gunn Limited responded to this review on 04 June, 2025:

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SIMON JOHN

May 16, 2025

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tribunal

first class service from Elise at Watkins & Gunn

Lawyer named in this review:
Elise Wilks

Elise Wilks

A representative from Watkins & Gunn Limited responded to this review on 04 June, 2025:

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Hannah

May 09, 2025

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Professional, Compassionate, and Effective

I honestly can’t thank Holly enough, she was worth her weight in gold during one of the most stressful times of my life. From the moment I first contacted her about my employment tribunal dispute, she was incredibly supportive, professional, and reassuring. She took the time to explain everything clearly, made sure I felt heard, and guided me through the process with real care and expertise.

Thanks to her tenacity and skill, we reached a fair and satisfying settlement that I never would have achieved on my own. It made a huge difference knowing I had someone so capable and compassionate in my corner. I wouldn’t hesitate to recommend her to anyone in need of employment law advice, you’ll be in very good hands.

Lawyer named in this review:
Holly Hale

Holly Hale

Holly Hale from Watkins & Gunn Limited responded to this review on 09 May, 2025:

We are delighted to receive this lovely review from you . Your feedback is important to us. We re pleased that you are happy with the outcome and look forward to working with you in the future on any of your legal needs.

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Reviews collected from

Chantelle

June 30, 2025

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Chantelle

I had excellent experience with theses solicitors

A representative from Watkins & Gunn Limited responded to this review on 02 July, 2025:

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Lee

June 18, 2025

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Lee

Great work and friendly staff. Always very quick getting back to me. Very professional

Lawyer named in this review:
Jonathan Wellington

Jonathan Wellington

A representative from Watkins & Gunn Limited responded to this review on 19 June, 2025:

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jake

May 14, 2025

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jake

Very good experience with watkins & gunn.
Had an injury at work and they made it stress free and were very informative and got my compensation without any hassle.

Lawyer named in this review:
Sara Jones

Sara Jones

Sara Jones from Watkins & Gunn Limited responded to this review on 04 June, 2025:

We are delighted to receive this positive review from you, as your feedback is important to us. We look forward to working with you in the future on any of your legal needs.

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Mark

April 28, 2025

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Mark

Excellent service and communication

A representative from Watkins & Gunn Limited responded to this review on 07 May, 2025:

We are delighted to receive this positive review from you, as your feedback is important to us. We look forward to working with you in the future on any of your legal needs.

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Nicole

April 10, 2025

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Nicole

Extremely happy and with the service and assistance provided by Sara and her team at Watkins & Gunn. I wish I had initially used this firm to represent me! I was regularly updated on progress and care was taken to make I understood what was going on. Excellent communication!

Lawyer named in this review:
Sara Jones

Sara Jones

Sara Jones from Watkins & Gunn Limited responded to this review on 14 April, 2025:

We are delighted to receive this excellent review from you, as well as your recommendation. Your feedback is important to us. We note the great job that Sara and her team did to resolve the matter for you. We look forward to working with you in the future on any of your legal needs.

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