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Watkins & Gunn Limited
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Watkins & Gunn Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using ABC Law. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Watkins & Gunn Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Watkins & Gunn Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Watkins & Gunn Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Watkins & Gunn Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Watkins & Gunn Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Watkins & Gunn Limited.
Matter Type:
Settlement Agreements
Linda
Collected on:
Great help with a very short notice settlement agreement. A helpful telephone conversation with Clive Thomas who talked me through the legal documents. The whole process was fast and the paperwork was able to be completed and finalised online. I would highly recommend.
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Verified review
This review has been left by a verified client who used Watkins & Gunn Limited.
Anonymous
Collected on:
Clive gave clear advice all the way through. He was always answered my queries via email, phone or text. I would highly recommend this firm, friendly manner, excellent advice and very professional.
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Matter Type:
Accident At Work
Christian
Collected on:
I chose Watkins and Gunn to deal with my claim and I was not let down. Sara Jones dealt with the calm and was very helpful. She always kept me up to date with the calm and how it was progressing. I would recommend Watkins and Gunn to family and friends, as they were very professional.
A representative from Watkins & Gunn Limited responded to this review on 11 January, 2022:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Watkins & Gunn Limited.
Matter Type:
Wills
D A Wilcox
Collected on:
The whole process from initial telephone call through to signing was an easy and clear process facilitated by Amy.
Fair price and a job well done.
Many thanks
A representative from Watkins & Gunn Limited responded to this review on 11 January, 2022:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Watkins & Gunn Limited.
Matter Type:
Probate
Clare Jenkins
Collected on:
It’s my pleasure to leave an unreservedly positive review for Amy Thomas at Watkins & Gunn, Pontypool. Our first telephone appointment was set up without delay and from the outset her experience and expertise was obvious ~ I learned a great deal in that first hour! This set the tone of our working relationship, throughout which she was professional, friendly, conscientious and thorough, resulting in a perfect and speedy outcome. Amy’s empathy and sensitivity at what has been a difficult and demanding time is also appreciated. Thank you and best wishes, CJ.
A representative from Watkins & Gunn Limited responded to this review on 11 January, 2022:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Watkins & Gunn Limited.
Adrian Davies
Collected on:
I decided to get a Will drawn up for my wife and I and due to previously having the benefit of dealing with Watkins and Gunn and the professional manner and help we received decided on using there services again. The price I was quoted was the price we paid. Amy was very helpful and her advice help put to paper what my wife and I wanted, which was not made any easier with the covid-19 government restrictions. If I need to update my will in the future I will be using Watkins and Gunn again.
A representative from Watkins & Gunn Limited responded to this review on 11 January, 2022:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Watkins & Gunn Limited.
Daniel Lewis
Collected on:
We recently had our will written by Watkins and Gunn Solicitors and, while a small project, their service was excellent. In particular they were very accommodating of our time and availability, and Amy even arranged for us to sign our will at an alternative office as it was more convenient. Would not hesitate in recommending W&G.
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Matter Type:
Probate
Darren
Collected on:
I wanted to thank Danielle from Watkins & Gunn in relation to Probate and say how well they have handled my case. Danielle has been proffessional through out and really helped me naviagte through this process. It's really taken the stress out of it for me and the family.
A representative from Watkins & Gunn Limited responded to this review on 11 January, 2022:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Watkins & Gunn Limited.
Annette
Collected on:
Thanks to Amy from Watkins & Gunn for the excellent service I received during the drawing up of my Will and Powers of Attorney. Amy was always efficient and friendly and responded promptly to any queries, but most of all I appreciated her ability to explain legal matters to me in a clear and simple way.
A representative from Watkins & Gunn Limited responded to this review on 11 January, 2022:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Watkins & Gunn Limited.
Alan Jewell
Collected on:
In March this year I contacted Watkins and Gunn with a view having an up to date written and getting both LPAs. I had a will back in 2004 so I need an update and it was done in rush by a bank and I was never entirely happy with it .
Amy Thomas was my contact and there was a very stark approach by Amy compared to that of the bank's. It was at the time of the covid restrictions so other than signing documents the majority was done over the phone. Still the amount of help and guidance I believe was first class.
A representative from Watkins & Gunn Limited responded to this review on 11 January, 2022:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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S
Collected on:
A massive THANK YOU to both Lisa and Kayleigh for all their professional help and advice. Highly recommended.
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Ian
Collected on:
So a lot can be said when a company does a small act of kindness, I was contacted today by NatWest of whom informed me that they went out of there way to speak with them today to inform them they had found my card, Now if a company can look after a random person like this, how good must they be with there customers, Thank you for returning my bank card! If I ever need a Solicitors, I know who I will contact
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Gary
Collected on:
The staff were very helpful and the feedback throughout the claim was prompt.
Sara was very professional and easy to talk to.
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Dave
Collected on:
I got immediate support from the very first call the Watkins and Gunn. I have conducted all my legal requirements from house purchase, wills, power of attorney and land rights and on all occasions I have felt comfortable with direction following discussion
Top class and would highly recommend
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Joe
Collected on:
Sara Jones dealt with my personal injury claim, providing great service and keeping me updated throughout. The claim was settled efficiently.
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