Wilkes

My parents were already clients of Wilkes Partnership and had arranged their Wills & Power of Attorney through the Birmingham office many years before. Unfortunately after losing my dad, we needed to help my mum sort out all the legal affairs and contacted Wilkes via their Solihull office as it was easier to get to. We were contacted by Ryan Gardner and arranged an initial meeting to discuss options available to us and costs involved. My mum was a bit nervous, but she found Ryan very approachable, friendly and explained everything to her, as well as my brother & I. He communicated everything very efficiently and responded quickly to our many telephone calls & e-mails and kept us up to date with everything. I can't thank him enough for his time, patience and help with dealing with this and would highly recommend him for any Private Client legal affairs you may have. Would happily use Wilkes again in the future.

I engaged Mr Patel at Wilkes Solicitors to assist with regaining possession of my residential property from a tenant who refused to leave, using the Section 21 procedure. I was charged over £2,000 for reviewing documents and issuing the Section 21 notice. When the notice expired and I contacted Mr Patel to discuss applying to the court for possession, my messages went unanswered and I did not receive any further communication from him. My matter was later taken over by other solicitors at the firm. After reviewing the file, I was advised that “the head of department does not agree with Alpesh” that the paperwork was sufficiently robust to proceed to court and that “you ought to have been advised differently”. As a result, I was not in a position to progress my case despite the fees already paid. Wilkes subsequently issued a further bill of approximately £1,000 for this additional review and advice. Following a formal complaint, this bill was withdrawn, and the firm acknowledged in writing that “I do have concerns relating to this advice and accept that it falls short of the standard you would have expected”. With no confidence left in the company, I instructed the firm to close my file. Based on my experience, I would not choose to use this solicitor or the firm again.

Solicitors tagged in
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Aaron Keene

Alpesh Patel

Kevin Lynch

They advised us on an AFL and Lease arrangement. They failed to highlight some key aspects of the agreeements which has cost us now that we have moved in. The worrying thing was that i don't even think they understood what had been agreed until the landlords lawyers explained it to them. We have now decided to take furhter action against them.

Solicitors tagged in
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Tim Coplestone

I called 12 firms and Wilkes were the only one's that actually helped by correcting me as to what I needed. I spoke to Lynsey who told me it's not a Notary I need just a declaration which they can help me with. We arrange a quick visit to the office which was 5 mins away and I was welcomed by the lovely receptionist. Melanie who stamped my form was professional and completed my form. Why didn't the other 11 firms I called told me what Lyndsey did? I am so grateful to all involved. What a fantastic firm with lovely people. I can't Thank you enough xx

Your the Best my sollicitor kate Campbell

Solicitors tagged in
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Amanda Holden

I can't believe the level of unprofessionalism !!!! I had an interview with one of the solicitors and explained my case. She agreed to accept my case, discussed fees and sent her all related documents. And then I was ignored for over a month. No response at all!!!!

Used Wilks Solicitors recently to help draw up a contract. We found all in the team very professional and courteous, happy to answer questions and accommodating to our needs with ease. We wouldn't hesitate to contact Wilks again for any legal work needed. Thanks you Ryan and team.

This review is specifically for annmarie wilde, she was very friendly and lovely, and went above and beyond to help me.

I would recommend people avoid this firm! I was recommended to use another solicitor and they passed my enquiry over to another firm within the same group which should have been my sign to walk away but I didn't. I had a situation where a family member became very ill and we had to postpone part of the transaction. There were a handful of solicitors involved and these were the only one that chose to profit from our situation. When I suggested that if they were going to do that then I would use another solicitor when we picked the sale back up. This is the point in which Asia manipulated me by agreeing over the phone to hold off so I would only be charged for any actual addition work incurred (which was very little to non as same buyer and everything and had only obtained the correct info a week before we postponed) on the basis that I would continue to use them for the sale. Sale completed and the fee they deducted was both amounts so they ended up receiving 150% of the original quote (plus extra amount for the yearly increase in between). I made a complaint and they just kept responding with wordy excuses and never once took any accountability or addressed the fact that it was a manipulation to get paid twice to stop me from using another firm like I said I would. I also had issues with Asia's attitude throughout. She clearly didn't like me asking questions and at one point threatened to not act for us if we didn't agree to pay for a frivolous indemnity that the buyers solicitors never even ended up requesting anyway. Her responses were so inappropriate and evasive on emails that I had to call in multiple times and explain to her assistant that she was becoming rude and unprofessional because she was simply not answering my questions. She made it very clear she wasn't happy with me asking questions. They eventually refunded 30% of the extra amount they charged me but still just refused to take responsibility for the poor, unprofessional and immoral behaviour. I would just recommend people avoid using them to save from receiving the same treatememt I did.

I reached out with very limited understanding of wills and trusts and wasn’t entirely sure what I needed at the beginning. From the very first conversation, I was guided clearly and professionally through the entire process. The solicitor I worked with, Ryan was incredibly patient, knowledgeable, and took the time to explain everything in a way that was easy to understand. I never felt rushed or pressured, and all my questions were answered thoroughly. I would highly recommend their services to anyone looking for help with wills and trusts.