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How Wilkes Compares

Value for money

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Wilkes on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Wilkes. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 66%
About Right 33%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 87%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Wilkes and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Wilkes performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 87%
No 13%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 87%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Wilkes and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Wilkes compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 87%
No 13%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Wilkes offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    42
  • Very Good

    4
  • Average

    0
  • Poor

    1
  • Awful

    6

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
DropIn

DropIn

September 06, 2023

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Divorce/financial proceedings

I am so grateful for the work that Jackie undertook regarding my case. I was kept updated and given step by step guidance throughout the process. Would definitely recommend the service carvers have provided to me, and for anyone out there that are looking for Solicters to resolve issues. Thank you so much for everything and all your support and help.

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Anon

Anon

July 24, 2022

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David Cleary Extremely Honest & Highly Knowledgable

Mr Cleary comes highly recommend and is a credit to his profession. He was highly knowledgable, honest and very experienced. He went over and beyond to help me with my case and for that I am very grateful. In hindsight, I should have listened to his advice at the very beginning but isn’t hindsight a great thing. Thank you to David Cleary and this firm is very highly recommended.

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Tom Pinkney

Verified review

This review has been left by a verified client who used Wilkes.

Tom Pinkney

March 05, 2024

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Personal Injury

Amazing experience with Annmarie, Sheila and the rest of the team. Always there when you need them and they have your best interests at heart. Thankyou for everything

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Anonymous

Verified review

This review has been left by a verified client who used Wilkes.

Matter Type:

Birth Injury To Mother Claims

Anonymous

October 19, 2023

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We wholeheartedly recommend Kate Campbell-Gunn

I highly recommend Kate Campbell-Gunn.
I contacted Kate at a time where, due to clinical negligence, I had no trust in professionals and was extremely traumatised. Straight away I felt at ease with Kate, I trusted her, felt her empathy and knew she would do all she could do help. She worked so hard for us in what ended up being a three year case, always keeping us up to date, advising on next steps and putting us in touch with the best clinical experts. Often in sensitive cases involving childbirth, PTSD causes a lot of self-blame and guilt. Kate knew that the admittance of negligence was vital for us, and she achieved this as well as a settlement far beyond what we were expecting. In short, I am so happy I got in touch with Kate and trusted her to work on our case.. doing so was life changing. Thank you Kate, we are so grateful.

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E Cain

Verified review

This review has been left by a verified client who used Wilkes.

E Cain

October 16, 2023

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Excellent outcome for a complex case.

Kate was extremely dedicated and determined to achieving a positive outcome for what was a lengthy and complex case.
I would highly recommend Wilkes Partnership for acting on medical negligence claims, they are both professionall and understanding of the clients needs.
They also offer a direct initial consultation unlike other firms that advertise on television.

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B

Matter Type:

Divorce

B

May 25, 2023

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Divorce settlement

Jackie lee represented me for my divorce and consent order, she was a true professional who sorted out everything accordingly, the service was friendly with excellent communication, and quick response, always kept you updated and clear in everything that's happening in the case. Will highly recommend jackie and the carvers firm..A******

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Mark

Matter Type:

Divorce

Mark

September 09, 2022

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A fantastic professional friendly service

Jackie Lee is amazing, she helped me through my divorce with so much ease . She is so professional, knowledgeable and friendly

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Alan

Alan

May 06, 2022

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Debt Collection

Debt Collection - I was introduced to Wilkes Partnership via a third party and asked for their help with two relatively minor matters. I was very impressed with the efficient professional service and would not hesitate to use them again.

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Anonymous

Anonymous

February 10, 2022

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Excellent service

The instructions were satisfactory on both parties

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Suki

Suki

December 17, 2021

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I have had a miserable experience

I have had a miserable experience with Wilkes Partnership, Birmingham (incorporating Coley & Tilley Solicitors).
We used them for probate in 2014-15. We asked for tax advice which their terms and conditions clearly state they can give in relation to probate & wills. The solicitor rang us but didn't know that tax allowances were transferable describing them as personal, and subsequently as individual and a 'use it or lose it' allowance. But the law had been changed since 2007 to allow them to be transferred between spouses.
Later I was told that for a parent to give to children would incur capital gains tax. But that too is not correct. It would be a gift.
When I discovered these matters in 2019 onwards Wilkes have told us all sorts of things that just aren't correct. Luckily I found a recording of the first call and the advice which contrasts starkly with what they claim now. I now find myself turning to the Legal Ombudsman to look at the firm. I was disappointed when they tried to block the Ombudsman investigation for legal reasons. I also find myself trying to get the SRA to look at Wilkes statements which go against what actually occured. But as the Trustpilot score for the SRA show, they don't seem to be impartial and are funded by fees from the solicitors they are supposed to oversee.
I hope Wilkes do not try to block this review too given my experiences so far.

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Reviews collected from

Sandra

Sandra

January 21, 2022

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Sandra

Dealt with family property very efficiently would use services again

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Cath

Cath

October 12, 2021

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Cath

Very helpful, would recommend.

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Lyn

Lyn

August 12, 2021

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Lyn

I contacted The Wilkes Partnership Solicitors today in relation to a query about Court of Protection. I got a return phone call within an hour from Sophie who was very helpful. She took the time to explain my position and also took the time to check the facts and confirm with second call.
Most helpful. Would absolutely recommend for professionalism and speed of response

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Dean

Dean

August 03, 2021

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Dean

Katherine Proctor thank you! As an Estate Agent all we ask is to be kept up to date with the progress of sales and purchases so we may pass these onto our respective clients/customers. Katherine was brilliant at updating me and also responding to requests for said updates. In addition, she is very knowledgeable, easy to deal with and effective in dealing with issues which arise. Thank you for making what is usually a stressful process, a much easier and smoother one.

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Roy

Roy

May 24, 2021

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Roy

(Translated by Google) A1

(Original)
A1

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Wilkes are accredited by

accreditation
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About this branch

Description

For our business clients, both national and international, we provide leading-edge legal support in company & commercial, M&A and corporate finance, employment, real estate, planning & regulatory, property litigation, commercial litigation, commercial recovery and insolvency services. For private individuals, we provide a full range of legal services including wills, trusts & probate, tax planning, residential conveyancing, dispute resolution, court of protection, notary services, personal injury and clinical negligence and family law.

Practice areas

Childcare Conveyancing Divorce and Family Employment Notary Services Power of Attorney & Court of Protection Probate & Estate Administration Wills and Trusts

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Military
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Notary
    • Notary
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills
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