This review is for a different branch.
I was given this conveyancing solicitor when my requested, recommended, convenencing solicitor was too busy. I was grateful that I was given someone else rather than being left to suffer the consequences of things not happening in time. My situation was slightly different in that my move was to Scotland where the system is very different and where even the slightest delay can mean additional penalties and penalties.
In fact, I could not have asked for a better person, Gillian Rothwell made my horrific house move as pleasant, smooth running and as quick as possible. She did more than her job chasing members in the chain, not strictly her responsibility. She kept me informed, made key decisions, with my permission, which demanded immediate action and without doubt showed a level of empathy I have not come to expect from solicitors, from my previous experiences. I can't thank her enough for all she did, I owe her more than the fee charged and would undoubtedly recommend her again and again. Thank you Gill