Kathryn
Wills, Trusts and Probate
Professional, friendly, helpful, efficient.
Solicitors tagged in
this review
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Regulated by: The Solicitors Regulation Authority
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Regulator ID: 43891
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Based in Heacham, Norfolk
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Licensed for 27 years
Accepting new clients via ReviewSolicitors
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Regulated by: The Solicitors Regulation Authority
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Regulator ID: 43891
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Based in Heacham, Norfolk
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Licensed for 27 years
James MacWhirter
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Excellent
Value for
Money
Money
Value for money
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.8/5
Initial Impressions
5.0/5
Approachability
5.0/5
Documentation Accuracy
5.0/5
Legal Knowledge
5.0/5
Value for money
4.8/5
Experience
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Ward Gethin Archer Limited
Assistant
Until October 2019
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Ward Gethin Archer Limited
Assistant
Until December 2021
Languages spoken
- English
Opening hours
| Monday | 08:45–17:00 | |
| Tuesday | 08:45–17:00 | (Open) |
| Wednesday | 08:45–17:00 | |
| Thursday | 08:45–17:00 | |
| Friday | 08:45–17:00 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
Chancery House, 8 High Street, Heacham, Norfolk, PE31 7ER
Reviews
5.0
/5
130 Reviews
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Other Reviews
Bill and Ruth
Wills, Trusts & Probate
Wills, Trusts and Probate
Excellent friendly and knowledgeable advice from the start. Prompt completion of service with very helpful staff.
Solicitors tagged in
this review
from Ward Gethin Archer Limited
Thank you for the fantastic feedback! We know how important peace of mind is when it comes to wills and estates, so we're delighted to hear you received such prompt, friendly, and knowledgeable service. All the best!
Anonymous
Wills, Trusts & Probate
Commercial Property
Mr. James Macwhirter dealt with my will and LAP’s with patience and understanding , he explained everything completely even answering the same question a few times, he is a very nice man, the staff that I spoke to - his secretary and any one else that answered the telephone were all very polite and friendly - the staff are all a credit to Ward Gethin and Archer, I would highly recommend WGA .
Solicitors tagged in
this review
from Ward Gethin Archer Limited
Thank you so much for this wonderful feedback! We are absolutely delighted to hear that James provided such compassionate, thorough, and accommodating guidance while finalizing your Will and LPAs. We are also incredibly proud of our secretarial and reception teams for delivering such a welcoming and courteous experience over the phone. Thank you for your endorsement of Ward Gethin Archer!
Anonymous
Wills, Trusts & Probate
Wills, Trusts and Probate
Excellent service. We have used the Heacham Office on several occasions and all of the staff are helpful and knowledgeable. James is an excellent solicitor and extremely helpful. Would definitely recommend.
Solicitors tagged in
this review
from Ward Gethin Archer Limited
Thank you for your kind feedback. We’re delighted to hear you’ve had excellent service from James, and the wider team have been helpful and knowledgeable throughout. Your recommendation is greatly appreciated, and we will be sure to pass your comments on to the team.
Anonymous
Wills, Trusts & Probate
Wills, Trusts and Probate
James at Heacham High Street branch top rating, you were brill !
Solicitors tagged in
this review
from Ward Gethin Archer Limited
Thank you for the top rating! We are so glad to hear that James provided such great service. We will be sure to pass your enthusiastic feedback along to him and the rest of the team.
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