anonymous
A total waste of time, awful service and outcome.
Pattinson & Brewer prepared a personal injury claim for me that was so flawed that it had to be dismissed. Poor, unprofessional and uncaring.
Pattinson & Brewer
Collaborative Separation
|
329 Total Company Reviews
Collaborative Separation
|
329 Total Company Reviews
2nd Floor, Whitefriars, Lewins Mead, Bristol, Avon, BS1 2NT
Accepting new clients
2nd Floor, Whitefriars, Lewins Mead, Bristol, Avon, BS1 2NT
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 59084
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Pattinson & Brewer Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
15%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
16%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.7/5
Initial Impressions
4.6/5
Approachability
4.8/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.8/5
Value for money
4.8/5
Accreditations
Pattinson & Brewer are accredited by
Description
Fighting For Justice Fighting For You
Rankings by area of expertise
The rankings below show the areas of expertise that Pattinson & Brewer offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Pattinson & Brewer Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
12%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
12% above
national average
Success
Rate
Rate
Satisfied with outcome
13%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
13% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
14%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
14% above
national average
Communication
4.7/5
Initial Impressions
4.7/5
Approachability
4.8/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.8/5
Value for money
4.8/5
Accreditations
Pattinson & Brewer are accredited by
Description
Fighting For Justice Fighting For You
Rankings by area of expertise
The rankings below show the areas of expertise that Pattinson & Brewer offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Personal Injury
1 / 57
Employment
2 / 3
Clinical Negligence
1 / 118
Crime/ Criminal Defence
2 / 2
Family Law
2 / 3
Dispute Resolution
2 / 2
Professional Negligence
2 / 2
Housing & Property
2 / 2
Wills, Trusts & Probate
2 / 2
Consumer
2 / 2
Cosmetic Surgery Law
1 / 5
Banking
1 / 1
Appeals Law
2 / 3
Contract Law
2 / 2
Cybersecurity and Data Protection Law
2 / 2
Health and Safety Law
1 / 1
Pensions Law
1 / 1
Commercial Property
2 / 2
Company & Commercial
2 / 3
Criminal Law
2 / 2
Discrimination Law
2 / 4
Driving offences
2 / 2
Occupational Health Law
1 / 12
Land Law
2 / 2
Asset Management
1 / 1
Bribery and Corruption Law
1 / 9
Disability Law
1 / 1
Equality Law
2 / 3
Injunctions Law
2 / 2
National Insurance Law
2 / 9
Surveillance Law
1 / 9
Local
2 / 4
Personal Injury
24 / 2,653
Employment
272 / 3,621
Clinical Negligence
19 / 1,246
Crime/ Criminal Defence
202 / 2,139
Family Law
617 / 4,221
Dispute Resolution
236 / 1,801
Professional Negligence
161 / 1,297
Housing & Property
781 / 4,769
Wills, Trusts & Probate
439 / 3,760
Consumer
307 / 4,416
Cosmetic Surgery Law
38 / 148
Banking
153 / 1,031
Appeals Law
102 / 844
Contract Law
215 / 1,427
Cybersecurity and Data Protection Law
113 / 894
Health and Safety Law
112 / 575
Pensions Law
86 / 486
Commercial Property
410 / 3,667
Company & Commercial
339 / 4,185
Criminal Law
143 / 1,003
Discrimination Law
87 / 496
Driving offences
133 / 623
Occupational Health Law
100 / 428
Land Law
232 / 1,321
Asset Management
57 / 392
Bribery and Corruption Law
62 / 411
Disability Law
114 / 602
Equality Law
177 / 1,097
Injunctions Law
156 / 932
National Insurance Law
90 / 423
Surveillance Law
31 / 164
National
397 / 11,165
Meet the team of Pattinson & Brewer
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Abbigail Stell
Chartered Legal Executive
5.0
|
62 Reviews
Contact & Locations - Pattinson & Brewer
Opening hours
| Monday | 09:00–17:30 | |
| Tuesday | 09:00–17:30 | |
| Wednesday | 09:00–17:30 | (Open) |
| Thursday | 09:00–17:30 | |
| Friday | 09:00–17:30 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
2nd Floor, Whitefriars, Lewins Mead, Bristol, Avon, BS1 2NT
Reviews
4.8
/5
35 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Pattinson & Brewer
The firm specialises in personal injury, workplace injury and clinical negligence claims, with strong knowledge of injury management, medical referrals and securing compensation. Clients praise thoroughness, professionalism and clear, regular communication. Staff are described as compassionate, approachable and responsive, providing practical guidance, strong advocacy and effective case management. The team is valued for organisation, reliability and client-focused support throughout lengthy or complex matters.
excellent communication
kept updated
very professional
thorough and detailed
approachable always
compassionate support
efficient handling
knowledgeable team
successful outcomes
well organised
ReviewSolicitors Review List
Ian
Verified
This review was submitted by a verified client of Pattinson & Brewer.
Clinical Negligence
Highly recommended
From the start of my case I found Nadeem to be very compassionate, helpful and understanding. The service I received was extremely professional, helpful and showed complete dedication in resolving my case. I was kept informed and updated throughout on a regular basis, even on weekends and sometimes in the evening. With his secretary, Joanne, they were always on hand for any issues or questions I had. They both worked tirelessly and competently to resolve the matter to my complete satisfaction. Overall, Nadeem and Joanne went above and beyond with their help and support and gave me a 5 star service. I would thoroughly recommend Nadeem as an advocate for resolving any legal matters you may have.
Solicitors tagged in
this review
Pattinson & Brewer
Dear Ian, Thank you for your thoughtful and detailed review. We’re really pleased to hear that Nadeem and Joanne provided such compassionate, dedicated, and professional support throughout your case. It’s great to know you felt well informed and supported at every stage. We truly appreciate your recommendation and taking the time to share your experience.
Dave Stafford
Verified
This review was submitted by a verified client of Pattinson & Brewer.
Personal Injury
Assistance with 2 seperate claims
Just wanted to say Thankyou to Abbi Stell for all her help and assistance settling two seperate personal injury road traffic claims succesfully for me. Before her intervention they were taking an inordinate amount of time with no update whatsoever. Abbi dealt with these expeditiously and provided clear and concise updates throughout the process of both claims, so that I knew what was happening throughout, a likely timeline and what to expect. Abbi is always an absolute pleasure to chat with and would throughly recommend her to anyone.
Legal experts tagged in
this review
Pattinson & Brewer
Hi Dave, thanks so much! We’re really glad Abbi could help get your claims sorted quickly and keep you updated along the way. She’ll be thrilled to hear your kind words!
Matthew Blackburne
Verified
This review was submitted by a verified client of Pattinson & Brewer.
Personal Injury
Friendly and helpful
Abbi was a delight. Always approachable and super helpful and friendly. She effectively and efficiently progressed my claim with regular detailed updates.
Legal experts tagged in
this review
Pattinson & Brewer
It’s great to hear Abbi made such a positive impression during your claim, Matthew. She’ll really appreciate your kind words and recognition for keeping things moving and keeping you informed. Thanks for sharing your experience.
Mark
Employment Claim
I would like to thank Abdul Basith, for all the hard work and time he put in to bring my claim to a positive conclusion.His professionalism and guidance throughout the long process has been key to helping me and others get through it. Thank you very much. Mark
Pattinson & Brewer
Thank you for your kind words, Mark. We’re pleased Abdul's professionalism and guidance helped bring your claim to a positive conclusion. It’s rewarding to know our support made a difference for you.
Reviews
4.8
/5
329 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Pattinson & Brewer
The firm specialises in personal injury, workplace injury and clinical negligence claims, with strong knowledge of injury management, medical referrals and securing compensation. Clients praise thoroughness, professionalism and clear, regular communication. Staff are described as compassionate, approachable and responsive, providing practical guidance, strong advocacy and effective case management. The team is valued for organisation, reliability and client-focused support throughout lengthy or complex matters.
excellent communication
kept updated
very professional
thorough and detailed
approachable always
compassionate support
efficient handling
knowledgeable team
successful outcomes
well organised
ReviewSolicitors Review List
Ryles
Verified
This review was submitted by a verified client of Pattinson & Brewer.
Personal Injury
5* Service
Abbi dealt with my case without issue. Abbi kept me fully updated on the progress of the case and made everything so easy to deal with from start to finish. I would highly recommend Abbi @ Pattinson & Brewer when you need a real professional to help you. Thank you Abbi…
Legal experts tagged in
this review
from Pattinson & Brewer
Thank you, Ryles, for your kind feedback. We’re delighted to hear that Abbigail provided clear updates and made the process straightforward from start to finish. our recommendation is greatly appreciated.
Abi Denver
Verified
This review was submitted by a verified client of Pattinson & Brewer.
Clinical Negligence
Brilliant
I would highly recommend Marcus to anyone needing his help. Marcus helped me achieve the best possible outcome for my case, and I honestly couldn’t fault anything from start to finish. Marcus is incredibly thorough and explains everything clearly and in detail, so you never feel confused or unsure. He’s always approachable, and no question ever feels too silly to ask. I truly appreciate everything Marcus has done for me. Thank you again, Marcus!
Solicitors tagged in
this review
from Pattinson & Brewer
Dear Abi. Thank you for your kind feedback. We’re delighted to hear that Marcus provided thorough, clear, and approachable support throughout your case and helped achieve a positive outcome. We really appreciate you taking the time to share your experience.
C Standen
Verified
This review was submitted by a verified client of Pattinson & Brewer.
Fantastic service
Following from a different solicitor with low contact etc, Abi has been brilliant, providing each update as they come and moving anything along that needed to. The process was definitely made a lot easier once I switched.
Legal experts tagged in
this review
from Pattinson & Brewer
Thank you for your kind feedback. We are delighted to hear that Abi provided regular updates and helped move things along efficiently, making the process much easier for you after your previous experience. We really appreciate you taking the time to share your experience.
Anonymous
Verified
This review was submitted by a verified client of Pattinson & Brewer.
Excellent customer service
Abbi Stell has excellent communication skills and the customer service has been fantastic!
Legal experts tagged in
this review
from Pattinson & Brewer
Thank you for your kind feedback. We are delighted to hear that Abbi provided excellent communication and fantastic customer service. We really appreciate you taking the time to share your experience and will pass your comments on to her.
Gary Higgins
Verified
This review was submitted by a verified client of Pattinson & Brewer.
Personal Injury
Very professional and efficient
I dealt with Jonathan Tinman on my daughters case, he was bery professional and efficient with every detail of our long drawn out case, i couldnt be happier with Pattinson Brewer
Solicitors tagged in
this review
from Pattinson & Brewer
Thank you for your wonderful feedback, Gary. We’re delighted to hear that Jonathan Tinman provided professional and efficient support throughout your daughter’s long-running case. We’re pleased that you were so happy with the service you received from Pattinson Brewer, and we appreciate you taking the time to share your experience.
Other Reviews
g g gv kaurg
A client
RUN!!! I wouldn’t recommend this firm and my own experience was very negative. My union asked this firm to do a merits assessment on my employment claim. The solicitor said that my case had no reasonable prospect of success in her opinion and that the tribunal would sympathise with the employer. She also said that she had reached out to me and I had refused to provide essential documents.This was an oversight as the solicitor had never asked for these documents. When I highlighted this she confirmed it was her mistake but had done an assessment despite key documents missing. She then asked for more money to do a re-assessment despite this being their error. I had to complain to the firm before they agreed to re do it. The case was very complicated and they didn’t really appear to understand or speak to me to find out what happened. I went for a second opinion to another solicitor who confirmed I did have a case.I pursued my employer through the legal process and achieved a very successful outcome. At all points the tribunal were heavily sympathetic to my story and how my employer had behaved. Would I use this firm again, unfortunately not and would encourage anyone to make sure they get multiple opinions
Steve Phillips
Steve
Lazy, poor communication. Everything and anything felt like a huge task. Absolutely no progress 24 months down the line. Expertise in making the victim feel like the perpetrator. Avoid like the plague !!!!
Ian
Ian
Excellent communication and care towards client
Pattinson & Brewer
Thank you for your kind words, Ian. We're glad you appreciated our communication and client care.
Przemysław
Przemysław
I highly recommend the services of this company. I am very pleased. Mr. John helped me and I am with. Thank you Mr. John Timber.
Pattinson & Brewer
Thank you for your kind words, Przemyslaw. We're glad John could assist you and we greatly appreciate your recommendation.
Stefan
Stefan
Should i deal with proffesional!Wasted my time . Highly no recomended this business to any one!
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