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Thatcher + Hallam Solicitors

4.9 | 153 Reviews 153 Reviews | Wills, Trusts & Probate
663 Total Company Reviews info icon Wills, Trusts & Probate | info icon 663 Total Company Reviews Wills, Trusts & Probate | info icon 663 Total Company Reviews

Island House, Midsomer Norton, Radstock, Bath and North East Somerset, BA3 2HJ

Accepting new clients

Island House, Midsomer Norton, Radstock, Bath and North East Somerset, BA3 2HJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 559535

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Thatcher + Hallam Solicitors |

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Thatcher + Hallam Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Thatcher + Hallam Solicitors are accredited by

Personal Injury accreditation awarded to Thatcher + Hallam Solicitors
Lexcel - excellence in legal practice management and client care accreditation awarded to Thatcher + Hallam Solicitors
The Law Society accreditation awarded to Thatcher + Hallam Solicitors
Trading names:
Thatcher + Hallam LLP
Ames Kent trading name of Thatcher and Hallam

Description

We are a modern full service law firm, providing quality advice to individuals and businesses since 1770. We are proud to provide a friendly, efficient service with transparent and competitive pricing in a way that suits you, through face to face appointments, video appointments, via telephone, email and home visits. We provide legal aid funding within our family law department, and 'No win, no fee' funding within our Personal Injury and Medical Negligence departments. To find out more, visit our website or contact us by telephone, email or through our website to find out more or arrange an appointment.

Rankings by area of expertise

The rankings below show the areas of expertise that Thatcher + Hallam Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thatcher + Hallam Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Thatcher + Hallam Solicitors are accredited by

Personal Injury accreditation awarded to Thatcher + Hallam Solicitors
Lexcel - excellence in legal practice management and client care accreditation awarded to Thatcher + Hallam Solicitors
The Law Society accreditation awarded to Thatcher + Hallam Solicitors
Trading names:
Thatcher + Hallam LLP
Ames Kent trading name of Thatcher and Hallam

Description

We are a modern full service law firm, providing quality advice to individuals and businesses since 1770. We are proud to provide a friendly, efficient service with transparent and competitive pricing in a way that suits you, through face to face appointments, video appointments, via telephone, email and home visits. We provide legal aid funding within our family law department, and 'No win, no fee' funding within our Personal Injury and Medical Negligence departments. To find out more, visit our website or contact us by telephone, email or through our website to find out more or arrange an appointment.

Rankings by area of expertise

The rankings below show the areas of expertise that Thatcher + Hallam Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Thatcher + Hallam Solicitors

Meet the team of Thatcher + Hallam Solicitors

Contact & Locations - Thatcher + Hallam Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Island House, Midsomer Norton, Radstock, Bath and North East Somerset, BA3 2HJ

Reviews

4.9 /5 153 Reviews
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Clients say

What clients say about Thatcher + Hallam Solicitors

The firm specialises in conveyancing, wills, probate and employment/settlement work, demonstrating strong technical expertise and clear legal knowledge. Clients praise efficient, proactive handling of complex or prolonged cases, transparent fees and effective case management. Valued soft skills include excellent communication, clear explanations in plain language, responsiveness, patience, empathy and a friendly, professional manner that gives clients confidence and peace of mind.

clear communication
very professional
friendly service
efficient handling
knowledgeable team
kept informed
patient explanations
proactive approach
reasonable fees
highly recommended

ReviewSolicitors Review List

Profile image of Elaine Hale

Elaine Hale

Verified
Wills, Trusts & Probate

Will updates

Friendly, efficient, professional service. Just an easy update to my will but Laura pointed out inheritance line of succession that had not even occured to me.

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Robin Garrett

Verified
Wills, Trusts & Probate

Peace of mind

We had come to a stage in our life where we needed to put things in place. Laura made it very easy.

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Trevor Summerell

Verified
Wills, Trusts & Probate

Wills for Trevor & Jean Summerell

Very efficient. Pleasure to deal with. All staff were helpful.

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Lesley James-King

Verified
Wills, Trusts & Probate

Wills & Declaration of Trust

There are no comments recorded or attached to this feedback.

Solicitors tagged in
this review

A representative from Thatcher + Hallam LLP responded to this review

Dear Ms King, Thank you very much for taking the time to leave us a review. Laura Ablett is pleased to hear you had a positive experience with us. Please do not hesitate to reach out if you require any further assistance. Yours sincerely, Kate Bond Private Client at Thatcher + Hallam LLP

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Mr and Mrs Padfield

Verified

Wills

Excellent staff very professional understanding and patient we have used the services of this company for at least 30 years and will be happy to continue in the future

Solicitors tagged in
this review

A representative from Thatcher + Hallam LLP responded to this review

Dear Mr and Mrs Padfield, Thank you so much for your wonderful review and for your loyalty over the past 30 years. We are delighted to hear that you have consistently found our staff to be professional, understanding and patient. Your comments have truly meant a great deal to us, and we look forward to continuing to support you in the future. If there is ever anything more we can do, please do not hesitate to get in touch. Yours sincerely, Kate Bond

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Other Reviews

Profile image of Julian

Julian

Wills, Trusts & Probate

Julian

Very helpful in a difficult time

A representative from Thatcher + Hallam LLP responded to this review

Thank you for taking the time to leave a review Julian. We are glad to have been of help to you - Thatcher + Hallam

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Sam

Wills, Trusts & Probate

Sam

The Wills Probate department at Thatcher and Hallam were excellent and very helpful with all enquiries i made. There were no questions too big or small that they weren't able to resolve promptly. The overall process was quickly and efficiently completed. I would recommend thatcher and Hallam solicitors wills/probates department.

A representative from Thatcher + Hallam LLP responded to this review

Thanks very much Sam for taking the time to leave a review. Really pleased the team were able to provide you with such a helpful service.

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Reviews

4.9 /5 663 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thatcher + Hallam Solicitors

The firm specialises in conveyancing, wills, probate and employment/settlement work, demonstrating strong technical expertise and clear legal knowledge. Clients praise efficient, proactive handling of complex or prolonged cases, transparent fees and effective case management. Valued soft skills include excellent communication, clear explanations in plain language, responsiveness, patience, empathy and a friendly, professional manner that gives clients confidence and peace of mind.

clear communication
very professional
friendly service
efficient handling
knowledgeable team
kept informed
patient explanations
proactive approach
reasonable fees
highly recommended

ReviewSolicitors Review List

Profile image of Joseph Hannam Maggs

Joseph Hannam Maggs

Verified
Family Law

Super professional from start to finish

Caroline and the team supported us during a pretty fraught and drawn-out sale and purchase. At every stage, they kept us informed about what was happening (not always the case with solicitors) and gave us peace of mind when we needed it. Would definitely recommend.

Legal experts tagged in
this review

Reply by profile image of Caroline Polder

Caroline Polder

Thank you for taking the time to leave a review; we really do appreciate it. It has been a pleasure acting for you both on your matters and we wish you all the very best and look forward to working with you again in the future.

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Julian Ashby

Verified

Another fine service

We have engaged their conveyancing services a number of times and have always had an excellent experience with all staff.

Legal experts tagged in
this review

Reply by profile image of Caroline Polder

Caroline Polder

Thank you for your review Mr Ashby. It is always a pleasure working with you on your matters.

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Profile image of Elaine Hale

Elaine Hale

Verified
Wills, Trusts & Probate

Will updates

Friendly, efficient, professional service. Just an easy update to my will but Laura pointed out inheritance line of succession that had not even occured to me.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Robin Garrett

Robin Garrett

Verified
Wills, Trusts & Probate

Peace of mind

We had come to a stage in our life where we needed to put things in place. Laura made it very easy.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Trevor Summerell

Trevor Summerell

Verified
Wills, Trusts & Probate

Wills for Trevor & Jean Summerell

Very efficient. Pleasure to deal with. All staff were helpful.

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Other Reviews

Profile image of S Hughes

S Hughes

A client

Lovely place, lovely people.

0
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Profile image of Joseph Fort

Joseph Fort

Joseph

We were recommended Thatcher & Hallam for conveyancing by our estate agent. My partner contacted them to instruct them on a Thursday and didn’t receive a response until the following Tuesday. When they did reply, the response was unhelpful. A week later, we still hadn’t heard anything further, aside from a slightly snotty email saying they were busy and asking us not to contact them. Not a great impression. As of today, they still haven’t come back to confirm. As a result, our buyer was left waiting over a week for us simply to confirm basic conveyancer details for the memorandum of sale. This made us look disorganised and could easily have put our sale at risk. The estate agent who originally recommended them ultimately advised us to abort and go elsewhere. The new conveyancer they recommended replied and got it sorted within an hour - and even replied out of office hours. If they can’t be bothered to respond at the very start of the process, I dread to think how responsive they would be during the actual conveyancing. We also made it clear that we had another sale and a purchase coming up, so they’ve effectively lost out on two sales and a purchase due to being so slow, unprofessional and unresponsive in even getting themselves instructed. I’d strongly recommend avoiding them and choosing another firm that actually wants new conveyancing customers.

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Profile image of Laura Huggins (My Life As A Mummy)

Laura Huggins (My Life As A Mummy)

Laura

I rang to enquire about medical negligence as it was heavily advertised on their website. Receptionist unaware they offered this which was very concerning and gave me no confidence in using this company. It seems that they’ve gone very downhill since the 90’s when my family used them.

Dear Laura, Thank you for taking the time to leave a review, although we are of course concerned to hear of your experience. Our team of solicitors do handle medical negligence claims, and I would be grateful if you could reach out to my colleague James at jweller@th-law.co.uk for further information on this point. We would like to provide additional training to ensure that your experience is not repeated. Unfortunately, I am unable to locate your call in our call logs, and I would be grateful if you could email me at mfellingham@th-law.co.uk to discuss further. I hope that you will give us an opportunity to put this right and look forward to hearing from you. Kind regards, Mitchell

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Louise

Louise

Exceptional Service from Hayley Wakefield at Thatcher & Hallam Hayley was absolutely brilliant throughout what turned out to be a very long and stressful house sale and purchase. The process took over a year and nearly collapsed several times due to buyers dropping out and poor solicitors further down the chain, but Hayley was consistently excellent. She is professional, approachable, and explains everything in plain English, which made things so much easier to understand. Hayley always responded quickly and was at the end of the phone whenever I needed clarification or reassurance. Her calm, proactive approach kept everything moving when it could have fallen apart. I would highly recommend Hayley Wakefield to anyone seeking reliable and professional legal support for property transactions.

A representative from Thatcher + Hallam LLP responded to this review

Dear Louise, Thank you so much for your review for Hayley Wakefield. It is great to see that she was supportive and reassuring throughout your house sale and purchase. We hope you settle in well to your new home and we will pass your review on to Hayley. Kind regards, Thatcher + Hallam

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Profile image of Karen

Karen

Karen

To, Mr James Weller, Annette, and all who dealt with my claim I would like to express my sincere gratitude for all your help, patience ,professionalism and understanding, I am now crying happy tears.😹😹

A representative from Thatcher + Hallam LLP responded to this review

Thank you Karen for your kind review. We have forwarded your review on to James and Annette. We are so pleased that the team were able to bring you such joy! Best wishes Thatcher + Hallam

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