Greystone Solicitors Ltd

01582 343453

Greystone Solicitors is a growing, diverse, and multidisciplinary law firm based in Luton, Bedfordshire. We have a number of solicitors acting for our clients across the UK. Many of which are experienced leaders in their field who are here to help should you encounter one of life’s unexpected hurdles. We also offer straight-talking, forward-thinking corporate legal advice to a variety of businesses ranging from sole traders, to large national and international organisations. Read more...

Address
275 Dunstable Road
Luton
Bedfordshire
LU4 8BS
01582 343453
www.greystonesolicitors.co.uk

View map

Accreditations

Request a callback Send an email Book an appointment Visit website

Available lawyers at Greystone Solicitors Ltd

Ikra Ahmed

Syeda Zaman

Zafar Iqbal

Tamara Dhesi

Property Consultant Licensed Conveyancer

Shoaib Khan

4.9 out of 5

(21)

Senior Property Fee Earner

Leah Waller

JULFA BEGUM

Jamila Salam

Karina Pilate

Property Consultant Licensed Conveyancer

Anisah Choudhry

Bilal Farooq

Nabila Iqbal

Tanveer Moughal

David Oyediji

Property Consultant Licensed Conveyancer

Georgia Milton

0.0 out of 5

(0)

Paralegal (non-solicitor)

Haroon Hakim

Junaid Afzal

Maham Sohail

Personal Injury Paralegal

Taslima Iqbal

0.0 out of 5

(0)

Property Paralegal

How Greystone Solicitors Ltd Compares

Value for money

This firm - 96%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Greystone Solicitors Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Greystone Solicitors Ltd. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%

Overpriced 0%

About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 97%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Greystone Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Greystone Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%

No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Greystone Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

311
Very Good

5
Average

0
Poor

1
Awful

8

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Shafiq

July 18, 2024

Report to admin

Collected on:

Brilliant Service

I was extremely impressed with the professional service and advice provided by Mr Zafar Iqbal , his professional service was second to none , Greystone Solicitors should be proud of him as he is a great asset to them well done and keep it up

Lawyer named in this review:
Zafar Iqbal

Zafar Iqbal

A representative from Greystone Solicitors Ltd responded to this review on 18 July, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful?

Graciela Del Carmen

July 05, 2024

Report to admin

Collected on:

Immigration

Julfa has been very patient and very professional Thanks to all the staff.Very good customer service.

Lawyer named in this review:
JULFA BEGUM

JULFA BEGUM

A representative from Greystone Solicitors Ltd responded to this review on 09 July, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful?

Verified review

Anonymous

July 04, 2024

Report to admin

Collected on:

Settlement Agreement

Leah has always been so very helpful, she is very knowledgeable and provides excellent guidance

Thank you Leah!

Lawyer named in this review:
Leah Waller

Leah Waller

A representative from Greystone Solicitors Ltd responded to this review on 05 July, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful?

Idhnan

June 26, 2024

Report to admin

Collected on:

Excellent Service- House purchase

Shoaib was very professional and assisted us with the process of purchasing our home. As first-time buyers, he ensured the process ran smoothly and quickly, keeping us informed every step of the way. This was incredibly helpful during such a stressful time. We would definitely recommend Shoaib to anyone and will use his services again if needed in the near future.

Lawyer named in this review:
Shoaib Khan

Shoaib Khan

A representative from Greystone Solicitors Ltd responded to this review on 27 June, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful?

Verified review

Raith

June 21, 2024

Report to admin

Collected on:

Excellent solicitor!!!

Me and my partner bought our first home recently and we were very apprehensive about who to go with, so we were so pleased to have been recommended Karina as she was fantastic from the very first email to the very last. Very thorough throughout and was always available to answer any questions we had at each step in the process! We couldn’t have asked for a better solicitor so thanks! R&S x

Lawyer named in this review:
Karina Pilate

Karina Pilate

A representative from Greystone Solicitors Ltd responded to this review on 26 June, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful?

Verified review

Kay L C Waller

June 18, 2024

Report to admin

Collected on:

Will writing

Leah was knowledgeable & helpful in structuring my Will,

I shall be using the services again for other legal matters.

Lawyer named in this review:
Leah Waller

Leah Waller

A representative from Greystone Solicitors Ltd responded to this review on 18 June, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful?

Muhammad

June 11, 2024

Report to admin

Collected on:

Highly recommend Shoaib

Shoaib was very professional and helped us with the process of purchasing our home. As first time buyers he made the process run smoothly and quickly and made sure we were kept in the loop the whole way through the process this helped at such a stressful time.
We would definitely recommend Shoaib to anyone and will use again if needed in the near future. Thanks for helping us with purchasing our first home.

Lawyer named in this review:
Shoaib Khan

Shoaib Khan

A representative from Greystone Solicitors Ltd responded to this review on 12 June, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful?

Verified review

Tom P

May 24, 2024

Report to admin

Collected on:

A five star service from Karina at Greystone

As a first time buyer I was unsure what to expect nor how best to proceed, but Karina was clear and informative throughout the entire process. She ensured that things were completed by all parties in a timely manner as well as keeping me informed at all stages. This made things much easier for me and I was able to focus on the other aspects of my property purchase while Karina sorted all the formalities. Thank you again Karina and Greystone, highly recommended!

Lawyer named in this review:
Karina Pilate

Karina Pilate

Was this review helpful?

melissa

May 22, 2024

Report to admin

Collected on:

Immigration

The team was great and took us through stage by stage of the whole process and including the documentation that would aid in the application

Lawyer named in this review:
JULFA BEGUM

JULFA BEGUM

A representative from Greystone Solicitors Ltd responded to this review on 22 May, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful?

Housing & Property

Matter Type:

Purchase and Sale

Monika

May 18, 2024

Report to admin

Collected on:

Property

Purchasing property
It was a great pleasure to work with Shoaib and his team .Very reliable and professional service.Quick response and caring about the Client.Would definitely recommend it

Lawyer named in this review:
Shoaib Khan

Shoaib Khan

If you want get your claim and compensation done fast, with great customer service you must avoid this solicitors. Them professional team hold my accident case for 18months without any outcome. After 15 months form the accident They have booked medical appointment. The solicitor which handle my case is never attend in a job and also doesn't make duties like suppose to. I am very shock how this company can be in the market for last 25 years. Avoid this company..

This is my complaint for them service:

Hi, after phone conversation I wish to handle the case to different solicitor after 18 months waiting for the outcome I have got enough. The case has been holding for ages and the agent responsible is never in the company whenever I do call. The case has been handle poorly with plenty mistakes from the solicitors or either the medical examinators. My fiancee medical report has been correcting at least 2-3 times for example she said that her occupation is bodyshop prepper the examinator puts that my fiance is mechanic technician and same still is ongoing after 18 months!!! Today after phone conversation with some other agent as obviously my case solicitor is not available like always I have been informed that my medical report booked after 15 months from the accident has got mistakes about time of my recovery after accident. I know what I said on medical appointment and something different is in the report. I have been paid off only 50/50 which my car suppose to be written off that is what the 3rd party wanted to pay off which from the begginig I did inform solicitors that I do not accept that and i want to go to court to fight for my rights(my statement has been handled to the solicitor that i dont accept 50/50). The agent which I have spoke with, informs me form my personal injury it will be only 230pounds to be paid off and because is a 50/50 it will be paid only half of that. Hold on a second I don't accept the 50/50 and I were state this from the beginning (i handle the statement regarding it) how he knows it will be only 230 pounds if the information after medical examination wasn't provided to me to check if they are correct. Again the report has got plenty of mistakes!!! I have inform the agent that I whish to handle case to someone else as my case is treated with no attention and unprofessional the agent informs me because of the value of the personal injury he is more happy about it to move my case to different solicitors. HOW DARE HE SAID THAT AFTER 18 MONTHS?! From the beginning it was obvious that my personal injury valuation wont be very high as I wasnt injured heavly but still the medical report has got mistakes. Also the agent has forgotten that still only 50/50 from write off has been paid and also my fiancee as a passenger will recive 100% of her personal injury claim what ever will be the outcome of the court case(if the 50/50 sustained). In general the case from the beginning has been handled poorly, unprofessional like somone who never been solicitor will handle the case. Few months back had similar accident but the outcome was in metter of 4 months!! A lot of similarities as 3rd party didn't want to accept the fault of the driver and paid only 50/50. In metter of 4 months I have been paid in full for personal injuries and for the damages. I can not understand how the Greystone solicitors is providing the service for over 25 years if my overall experience are so bad I do start assume only my case has been handled such poorly otherwise Greystone solicitors shouldn't be in the buissnes after treating customers as this. After that bad customer service I do ask for SAR (subject access request) for the case. Also I do inform you about that I will put official complaint about how my case was handled also will share overall experience whetever I can to be aware about bad customer service. Im waiting for SAR report and putting the complaint in official metter.

No Regards

A representative from Greystone Solicitors Ltd responded to this review on 10 June, 2024:

Dear Patryk Wrzeszcz, We are sorry to hear about your dissatisfaction with the handling of your case. In regards to the case, each case is based on merits and are indeed dependant on the specific facts of the case and the evidence available. In respect of errors by other authorities are out the firms control. We will not go into the specifics of the case due to confidentiality, however your complaint will dealt internally as per our firm procedure. Kind Regards, Greystone Solicitors

Was this review helpful?

Request a callback Send an email Visit website