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Heald Solicitors

4.9 | 111 Reviews 111 Reviews | Housing & Property
268 Total Company Reviews info icon Housing & Property | info icon 268 Total Company Reviews Housing & Property | info icon 268 Total Company Reviews

Artemis House, 4 Bramley Road, Milton Keynes, Buckinghamshire, MK1 1PT

Accepting new clients

Artemis House, 4 Bramley Road, Milton Keynes, Buckinghamshire, MK1 1PT

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 559621

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Heald Solicitors |

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Heald Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Heald Solicitors are accredited by

Conveyancing Quality Scheme accreditation awarded to Heald Solicitors
Trading names:
Chandler Ray is a trading style of Healdlaw Ltd

Description

As a law firm, we don’t want to just meet our client’s expectations; we want to exceed them. We don’t just want to respond to our client’s enquiries, we want to add value wherever we can and be proactive. Our clients’ best interests are at the heart of everything we do. We really get to know who our clients are, their priorities and goals and have a genuine desire to help them achieve them. Whether you need legal support for you or your business, we can deliver practical, legal solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Heald Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Heald Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Heald Solicitors are accredited by

Conveyancing Quality Scheme accreditation awarded to Heald Solicitors
Trading names:
Chandler Ray is a trading style of Healdlaw Ltd

Description

As a law firm, we don’t want to just meet our client’s expectations; we want to exceed them. We don’t just want to respond to our client’s enquiries, we want to add value wherever we can and be proactive. Our clients’ best interests are at the heart of everything we do. We really get to know who our clients are, their priorities and goals and have a genuine desire to help them achieve them. Whether you need legal support for you or your business, we can deliver practical, legal solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Heald Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Heald Solicitors

Meet the team of Heald Solicitors

Contact & Locations - Heald Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Artemis House, 4 Bramley Road, Milton Keynes, Buckinghamshire, MK1 1PT

Reviews

4.9 /5 111 Reviews
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Clients say

What clients say about Heald Solicitors

The firm is highly regarded for conveyancing, property sales and purchases, auction transactions, lease extensions, probate, wills and LPAs, divorce, commercial property and business acquisitions. Clients value its efficiency, expertise and ability to handle complex matters smoothly, often under tight deadlines. The team is praised for being responsive, proactive and well organised, with clear updates throughout. Soft skills highlighted include calm professionalism, friendliness, patience, approachability and the ability to explain matters clearly and reassure clients, making stressful legal processes feel straightforward and well managed.

Great communication
Prompt responses
Professional service
Knowledgeable team
Regular updates
Friendly approach
Clear explanations
Efficient handling
Supportive staff
Good value

ReviewSolicitors Review List

Profile image of Ruth  Powell

Ruth Powell

Verified
Housing & Property

House Sale

Our sale was efficiently managed by Lauren England. The process was very straightforward and if we had any queries along the way, Lauren was always available to answer our call. Emails were replied to promptly. We had a few issues with the buyer's solicitor which were handled with great professionalism and firmness and Lauren steered the sale to a successful conclusion taking just ten weeks. We were incredibly stressed selling our family home, but Lauren made the experience so much easier. When we were getting conveyancing quotes Heald Law were not the cheapest, but we decided that were professional services were concerned regarding such an important life event, cheap was not the way to go and we are extremely glad that we chose this company. We will be using them for our future house purchase.

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RJ Jayaratne

Verified

Couldn't Recommend More!!!

I worked with Ale to do the conveyancing on a new property - both Ale and the team were fantastic. Ale made the whole process seamless and she was always available to answer questions. Her attention to detail meant that errors in my mortgage application were caught early in the process and were rectified before they caused issues further down the line. I would have no hesitation in recommending and/or working with the Ale and the team at Heald again in the future.

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J Gibbard

Verified

Great company to deal with

This was our first time using Heald and they were responsive which is one of the most important things when selling a property. We had the pleasure of dealing with Alejandra (Ale) who made the whole process less stressful and was always available to talk to and discuss and issues.

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Mark Crosbie

Verified

House moving

This is the second time we have used Heald and Tom was our solicitor, he has been excellent on both occasions, the first was to remove some covenants on our property which was quite time consuming, but Tom kept us informed during the whole process, the second was the sale of our home which was dealt with swiftly. I would highly recommend Heald and Tom, thank you very much.

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Jane Elliston

Verified
Housing & Property

Conveyencing

Lauren was friendly and explained the process to me and responded very promptly so that I was able to complete within 3 months. I did meet with here but that was my choice she did offer to do it all on line.

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Other Reviews

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Rob May

Housing & Property

Rob

Friendly and efficient!

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Kelvin Pugh (KP)

Kelvin

Thanks to Tom and the team for great service and help in completing my purchase of the Help to Buy portion of my house. Following difficulty liaising with HTB once I got it passed to Tom and the team they got things through quickly and efficiently. Wouldn’t use anyone else moving forward.

from Healdlaw Limited

Thank you, Kelvin, for your kind feedback. We are delighted to hear that Tom and the team provided efficient and effective support with your Help to Buy purchase. They will be thrilled to know you were so pleased with their service. We truly appreciate your comments and look forward to assisting you in the future. Kind regards, The Healdlaw Limited Team

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samuel

samuel

Exceptional service, made purchasing our house seemless. Communicated very effectively throughout and were very proactive in everything they did. I would recommend them to everyone. Thank you to Tom and the team for keeping the whole process stress free.

Healdlaw Limited

Hi Samuel. Thank you so much for your wonderful feedback! We’re delighted to hear that Tom and the team made your house purchase seamless and stress-free. It’s great to know our communication and proactive approach made a difference, and we really appreciate your recommendation.

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Trevor

Housing & Property

Trevor

Tom was absolutely superb on the sale of my house a pleasure to deal with 😁

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A representative from Healdlaw Limited responded to this review

Thank you for your review, it's great to hear that we meet the high standard that people deserve and expect. Kevin

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Dharshan

Housing & Property

Dharshan

⭐️⭐️⭐️⭐️ Excellent Experience with Heald Solicitors – New Build Purchase 🏡 I recently used Heald Solicitors for the purchase of a new build property and had a genuinely positive experience from start to finish. As a first-time buyer, I had many questions throughout the process, and the team was incredibly patient, approachable, and thorough in answering them all 🙌. A heartfelt thank you to Kirsty, my solicitor, and her assistant Elaine, who both handled my case with professionalism and genuine care 💼. They were always easy to reach and took the time to explain everything clearly and calmly. I’d also like to thank Alex, who stepped in seamlessly to manage the exchange of contracts while Kirsty was away — everything went smoothly, which speaks volumes about the team's coordination and reliability 🔄. It’s clear that Heald Solicitors are not only responsible and well-organised, but also truly committed to their clients’ best interests ✅. The reason I’m giving 4.5 stars (rounded to 4 due to platform limitations) instead of a full 5 is down to two minor points: the service was slightly more expensive than some other solicitors 💷, and I felt that communication could have been a bit more proactive, particularly with regular updates on progress without me needing to follow up 📬. That said, I honestly wish I could give 5 stars ⭐️ — the service was excellent, and the dedication of the team really stood out. With a little improvement in those areas, they’d absolutely deserve a perfect rating. Overall, I’m very happy with how everything was handled and would confidently recommend Heald Solicitors to anyone purchasing a property 🏠👏.

A representative from Healdlaw Limited responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.9 /5 268 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Heald Solicitors

The firm is highly regarded for conveyancing, property sales and purchases, auction transactions, lease extensions, probate, wills and LPAs, divorce, commercial property and business acquisitions. Clients value its efficiency, expertise and ability to handle complex matters smoothly, often under tight deadlines. The team is praised for being responsive, proactive and well organised, with clear updates throughout. Soft skills highlighted include calm professionalism, friendliness, patience, approachability and the ability to explain matters clearly and reassure clients, making stressful legal processes feel straightforward and well managed.

Great communication
Prompt responses
Professional service
Knowledgeable team
Regular updates
Friendly approach
Clear explanations
Efficient handling
Supportive staff
Good value

ReviewSolicitors Review List

Profile image of Kerry  Harrison

Kerry Harrison

Verified

Exceptional service – highly recommend Lauren

We have used Lauren on several occasions now, most recently to help with my mum’s move, and I honestly cannot recommend her highly enough. Lauren is exceptionally efficient, professional and incredibly thorough. Her attention to detail is outstanding, and she has a real ability to make what can be a stressful process feel straightforward and completely under control. What really sets Lauren apart is how accessible and responsive she is. Whenever you call or need advice, she is there, and you never feel as though you are chasing for an update. She communicates clearly, keeps everything moving and genuinely gives you confidence that everything is being taken care of. She is simply excellent at what she does, and the level of service she provides is exceptional. Having used her several times, I wouldn’t hesitate to use Lauren again and would recommend her to anyone looking for a solicitor they can completely rely on. Thank you, Lauren, for everything you did to make Mum’s move go so smoothly.

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Profile image of Ruth  Powell

Ruth Powell

Verified
Housing & Property

House Sale

Our sale was efficiently managed by Lauren England. The process was very straightforward and if we had any queries along the way, Lauren was always available to answer our call. Emails were replied to promptly. We had a few issues with the buyer's solicitor which were handled with great professionalism and firmness and Lauren steered the sale to a successful conclusion taking just ten weeks. We were incredibly stressed selling our family home, but Lauren made the experience so much easier. When we were getting conveyancing quotes Heald Law were not the cheapest, but we decided that were professional services were concerned regarding such an important life event, cheap was not the way to go and we are extremely glad that we chose this company. We will be using them for our future house purchase.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of RJ Jayaratne

RJ Jayaratne

Verified

Couldn't Recommend More!!!

I worked with Ale to do the conveyancing on a new property - both Ale and the team were fantastic. Ale made the whole process seamless and she was always available to answer questions. Her attention to detail meant that errors in my mortgage application were caught early in the process and were rectified before they caused issues further down the line. I would have no hesitation in recommending and/or working with the Ale and the team at Heald again in the future.

Legal experts tagged in
this review

0
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Profile image of David Went

David Went

Verified

Challenging sale and easy purchase

Chloe was calm and professional throughout the process unlike her emotional client! Regular updates on progress or delays as was the case. Thank you Chloe!

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Profile image of J  Gibbard

J Gibbard

Verified

Great company to deal with

This was our first time using Heald and they were responsive which is one of the most important things when selling a property. We had the pleasure of dealing with Alejandra (Ale) who made the whole process less stressful and was always available to talk to and discuss and issues.

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this review

0
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Other Reviews

Profile image of Rob May

Rob May

Housing & Property

Rob

Friendly and efficient!

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Susan De Kersaint-Seal

Susan

Spoke to Healdlaw this morning. What an amazing experience. So helpfully and knowledgeable. Do not hesitate to use this firm

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Naz Dhanji

Naz

Sheetal was professional, knowledgeable, thorough, communicated in a timely manner, and helpful. She followed my case through to conclusion. After Sara left Healds sadly, I was worried but Sheetal allayed any concerns. I am truly grateful, thank you Sheetal

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Vikkie Page

Vikkie

Tom and Tosin were really good, regular contact and communication from them and they were good at keeping our estate agent updated as well, and pushing the chain along. Would recommend and use again.

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Tracey Preston

Tracey

Very disappointing, I would not recommend, Very, no extremely slow to make any correspondence, they have held onto my father's estate for over 19 months and still waiting for them to distribute it, making our grieving process even longer, unable to move forward, very sad.

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