01223 363111
Ashtons Legal is an award-winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia. We are one of the largest law firms in the region with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. We are a broad service firm which employs over 400 people. Our service lines are divided into three main client groups: business, individual and those with injury services. Read more...
Ashtons Legal LLP
have 4 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Ashtons Legal LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ashtons Legal LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Ashtons Legal LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Ashtons Legal LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Wills
E W Taylor
Collected on:
We have been with these solicitors for over a decade.
A representative from Ashtons Legal LLP responded to this review on 09 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Settlement Agreements
Debby
Collected on:
Fran was a huge help in helping me review and go through my settlement agreement, patiently answering all my questions and pointing out any risks to safeguard my best interests. Made a potentially difficult process much easier.
A representative from Ashtons Legal LLP responded to this review on 04 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Contractual Disputes
Henrietta Gell
Collected on:
I have had an outstanding experience with Michael and Nick since I instructed Ashtons in December 2024 and have felt very supported throughout.
A representative from Ashtons Legal LLP responded to this review on 22 May, 2025:
Thank you for your 5-star review. We will pass this great feedback to Michael.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Property Disputes
Simon
Collected on:
Kirsteen was very helpful, patient and accommodating.
They were prompt and reliable.
A representative from Ashtons Legal LLP responded to this review on 22 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Settlement Agreements
Anonymous
Collected on:
I had a great experience with Lisa going through my settlement agreement and reaffirmation. I was completely out of my comfort zone with this process and Lisa put me at ease making me feel i could ask anything i needed to without worrying it could be a silly comment/question
A representative from Ashtons Legal LLP responded to this review on 16 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Redundancy
Anonymous
Collected on:
Reached out based on a friends reccomendation and they were very approachable and quick. Within two working days of me reaching out they had reviewed the terms of the agreement, spoken to me about them, communicated with my employer to improve the terms for me and had it signed.
A representative from Ashtons Legal LLP responded to this review on 16 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Purchase and Sale Of Commercial Property
DAS
Collected on:
We dealt with Clare, having been recommended to her by a friend who deals with Clare in a business connection.
Our sale of a property had some additional matters to be dealt with, and we were pleased with the information and the clear advice we were given.
Clare acted in a prompt and timely manner, answered the few queries we raised and showed empathy of our position. We will happily recommend Clare to those seeking legal advice although no doubt she may recommend a colleague if the matter is not a speciality she is best able to deal with.
A representative from Ashtons Legal LLP responded to this review on 16 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Litigation Law
Yaseen Stoffberg
Collected on:
I had the pleasure of working with Michael Frape and was thoroughly impressed by his professionalism, clarity, and prompt communication throughout. He handled the matter with tact, providing clear guidance at each step. Highly recommended for anyone seeking reliable legal support.
A representative from Ashtons Legal LLP responded to this review on 03 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Contractual Disputes
Justin Godfrey - Ridley Godfrey Holdings Limited
Collected on:
Michael steered us and led us through the matter and with his knowledgeable advice we reached a solution that was quite satisfactory.
Michael Frape from Ashtons Legal LLP responded to this review on 22 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Mediation
Josh
Collected on:
I have sought advice from Michael at Ashtons previously, and with my most recent experience I have been similarly very satisfied. A key factor in my choice to take advice from Michael is that he takes a very practical approach and looks not just to take my instruction at face value and provide an answer, but he also probes to fully understand the underlying matters and ensures that the advice I receive is the most relevant and useful. Thoroughly recommend.
A representative from Ashtons Legal LLP responded to this review on 17 March, 2025:
Thank you for your 5-star review of Michael. We will pass the great feedback on to him.
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Gerardine
Collected on:
I am really grateful to the team at Ashton's - from Receptionists through to senior solicitor - for the care and attention that they paid about the matter they helped me with. It involved a short turnaround and they responded with speed and thoroughness, and with patience and reassurance to my nervous questions! I would have no hesitation in contacting them again for help with further legal matters. Everyone I spoke to was easy to deal with.
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Frank
Collected on:
All very professional and helpful
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Matter Type:
Litigation Law
Josh
Collected on:
Ashtons is very trustworthy and reliable. I needed quick advice with a strict budget and was very satisfied. I had an initial consult with Michael who quickly identified my needs with precision and relevant knowledge. We agreed high level, strategic advice was more valuable than detailed legal research, which ended up exactly suiting my needs and staying within budget. Additionally client care was great and I felt looked after throughout - thoroughly recommend.
A representative from Ashtons Legal LLP responded to this review on 24 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you again in the future.
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Matter Type:
Employment Law
Anna
Collected on:
Claire's compassionate approach and competent, well thought-through advice were a real stronghold throughout a highly distressing situation. She was the voice of calm we could turn to and trust, she was able to see things from different angles and was incredibly generous with her time sharing her expertise, explaining patiently the details and next steps of what we had to do. She was reliable and quick to respond to our enquiries all the way through. Thank you.
A representative from Ashtons Legal LLP responded to this review on 23 July, 2024:
Thank you for your review. We will pass this positive feedback on to Claire.
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Matter Type:
Professional Negligence
Richard
Collected on:
Michael Frape of Ashtons Legal provided excellent service in handling a professional negligence claim for me. The claim was very important to me, and Michael did a highly diligent and thorough job of putting together and pursuing the initial stages of the claim, with the appropriate level of attention to detail, always dealing with the case personally. Michael adapted his fees to reflect the nature and size of the case. Michael was then forced to relinquish the case on grounds of the economics, but he gave time in completing the final stage before the handover to my new solicitor and did everything he could to ensure that went smoothly. Eventually a settlement of the case was obtained and I will always be grateful for Ashtons Legal's part in this.
A representative from Ashtons Legal LLP responded to this review on 17 July, 2024:
Thank you very much for your feedback and five star review, it is great appreciated.
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Ashtons Legal is an award-winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia. We are one of the largest law firms in the region with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. We are a broad service firm which employs over 400 people. Our service lines are divided into three main client groups: business, individual and those with injury services.
Ashtons Legal has specialist lawyers ready to help clients with: • agriculture and estates, commercial property, corporate and commercial services, construction, dispute resolution, employment law, franchising, HR advice, GDPR and data protection compliance, and transport and regulatory matters • family law, private client matters including Wills, powers of attorney, probate and tax and trusts, residential conveyancing, French legal services and inheritance disputes • medical negligence, personal injury and industrial disease claims, and Court of Protection advice. The firm has various niche sectors in which it is particularly strong; these include agricultural businesses, care homes, the food and drink sector, university colleges and the road transport sector.
