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How Ashtons Legal LLP Compares

Value for money

This firm - 89%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Ashtons Legal LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ashtons Legal LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 10%
About Right 88%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Ashtons Legal LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Ashtons Legal LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    1153
  • Very Good

    109
  • Average

    8
  • Poor

    7
  • Awful

    46

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Darren Cross

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Asbestos Compensation

Darren Cross

March 03, 2024

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Collected on:

With me all the way!

Ashtons and there team especially the marvellous Andrew Wilson have fought my corner all the way to a conclusion I was happy with. I felt with Andrews gentle yet Persuasive guidance throughout my injury claim that he fully grasped the trauma and set backs caused to me and was understanding and very kind even going out of his way on occasion to save me the trouble with necessary paper work etc .
I can’t recommend Andrew highly enough. Thank you Ashtons but thank you Andrew, your a Star!

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Anonymous

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Wills

Anonymous

March 01, 2024

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Collected on:

Recommend Will service

Christina provided a first class service and made the process easy to understand. I would recommend her.

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Anonymous

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Wills

Anonymous

February 14, 2024

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Collected on:

Professional Power of Attorney service

Professional and friendly Power of Attorney service. I would recommend.

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Anonymous

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Wills

Anonymous

February 08, 2024

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Collected on:

Excellent Will service

Excellent and friendly, professional advice. Very satisfied. Would definitely recommend.

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Tony

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Commercial Litigation Matters

Tony

February 05, 2024

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Collected on:

A tricky settlement

I had a tricky settlement to negotiate with another party who would not use a solicitor. Michael grasped the dilemma and was hugely helpful at making himself available, often outside of business hours. His focussed calmness was very much appreciated.

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Richard Berridge

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Wills

Richard Berridge

January 24, 2024

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Collected on:

Happy with the service

I would definitely recommend Ashtons to anyone seeking legal expertise. Jonathan Dattani is extremely helpful in his knowledge and approach and taking the time to explain things clearly and answering all questions we had. He also completed the work in very good time.

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John Hipkiss

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Wills

John Hipkiss

January 09, 2024

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Collected on:

Friendly and efficient

Treated very well, more as a friend than just a client. Well done Jonathan, would gladly recommend you.

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Anonymous

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Wills

Anonymous

December 21, 2023

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Collected on:

Will

I was extremely pleased with my solicitor Zara. She was very pleasant, approachable and professional. I found her very informative and would not hesitate to use hear again and would certainly recommend her. She was really helpful and clear in her explainations and she made me feel at ease.

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David

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Wills

David

December 05, 2023

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Collected on:

Wills & Powers of Attorney

I have known Amanda since 2015 when she completed my parents affairs. Having lost my wife, her affairs and my new will and LPA needed updating which she did sequentially to completion. I found her to be very kind and professional in what has been very difficult circumstances. Her relaxed manner goes a long way.

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Anonymous

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Wills

Anonymous

December 05, 2023

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Collected on:

Wills

We recieved very professional, efficient but also very firendly advice at an initial face to face interview. We were then able to come back with any issues by post, email or telephone with a final signing meeting. We always felt supported and able to ask anything. We have been with Ashtons for many years and continue to reccomend them highly.

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Reviews collected from

Bryce

Bryce

January 07, 2024

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Bryce

Contact them, left details with Cambridge office with the promise that someone would contact me. Nothing heard.

Why advertise for specific business if you can’t be bothered to get back to people who answer your advert?

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Nadine

Nadine

June 13, 2023

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Nadine

I has been given the best advice and legal advice and help . Be happy to use the company again if needed.

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Ian

Matter Type:

Employment Law

Ian

April 28, 2023

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Ian

Blanche was very helpful in helping me negotiate the legal process at a difficult time. Taking the time to explain things clearly and answering all questions I had.

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Kevin

Kevin

March 20, 2023

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Kevin

Poor contact. I contacted Ashton's and was redirected to the main switchboard to give my details, and told they would get back to me.

Still heard nothing after 2 weeks, so seems like just a waste of my time to get in touch with them. Would be much better if they are too busy to get back to people, to just say so. This would have saved me the time to going through all the info. In addition I am now delayed in getting the work I needed to get done.

Best to save your time and avoid, in my opinion. But I hope for their sake they can improve the contact process/experience.

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Dave

Matter Type:

Settlement Agreements

Dave

February 28, 2023

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Dave

I was advised by my Company, to appoint a Solicitor, regarding a Settlement Agreement. I chose Ashtons, and I'm really glad I did. Blanche McDade was an absolute pleasure to deal with, and made the whole process extremely easy. I would have no issues recommending Ashtons at all.

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Ashtons Legal LLP are accredited by

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About this branch

Description

Ashtons Legal is an award-winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia. We are one of the largest law firms in the region with offices in Bury St Edmunds, Cambridge, Diss, Ipswich, Leeds and Norwich. We are a broad service firm which employs around 400 people. Our service lines are divided into three main client groups: business, individual and those with injury services. Ashtons Legal has been recognised by the Legal 500 and Chambers UK Guide to the Legal Profession for over 20 years. In 2019 the firm had 25 ‘leading individuals’ listed by the Legal 500, the firm’s highest achievement to date. L500 has quoted sources saying Ashtons 'provides a better service than most larger national firms and is a delight to work with’.

Practice areas

Ashtons Legal has specialist lawyers ready to help clients with: • agriculture and estates, commercial property, corporate and commercial services, construction, dispute resolution, employment law, franchising, HR advice, GDPR and data protection compliance, and transport and regulatory matters • family law, private client matters including Wills, powers of attorney, probate and tax and trusts, residential conveyancing, French legal services and inheritance disputes • medical negligence, personal injury and industrial disease claims, and Court of Protection advice. The firm has various niche sectors in which it is particularly strong; these include agricultural businesses, care homes, the food and drink sector, university colleges and the road transport sector.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Driving offences
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Taxi offences
    • Taxi offences - licensing investigations
    • Taxi offences - points and disqualification
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Military
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Engineers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • Energy & Transport
    • Energy
    • Maritime and Shipping
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Environment
    • Health and Safety
    • Licensing
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