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How Ashtons Legal LLP Compares

Value for money

This firm - 89%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Ashtons Legal LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ashtons Legal LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 2%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Ashtons Legal LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Ashtons Legal LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    1165
  • Very Good

    111
  • Average

    9
  • Poor

    7
  • Awful

    46

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
SJGoode

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Fatal Medical Negligence Claims and Inquests

SJGoode

April 11, 2024

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Collected on:

Support in the darkest of hours

After losing my father we were left with many unanswered questions that quite frankly kept us awake at night due to his care leading up to his death. We were overwhelmed, confused, distraught and needed someone to provide clarity. Ashtons has provided an extremely discrete, diplomatic and caring service to help us find the answers to questions we were too frightened to voice. To have someone knowledgeable be able to assess our information and follow a clear process has been an immeasurable comfort. Knowing someone has reviewed his information, and looked evidentially and professionally at everything clearly and objectively has granted peace and calm to an awful, and personally distressing situation.

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Ben

Matter Type:

Consumer Disputes

Ben

April 04, 2024

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Collected on:

Superb! Efficient and professional service

Abbie and the team understood our requirements and deliveried a first class service with the result we wanted.

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Anonymous

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Agricultural land for sale or development

Anonymous

March 21, 2024

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Collected on:

Land sale conveyancing

Smooth process at a very competitive price, no issues, simple fast and efficient.

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Simon

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Insolvency and Bankruptcy

Simon

February 09, 2024

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Collected on:

Alice Trainor

Alice and Fiona were fantastic in guiding me through a complex and stressful legal process, that ended in the desired result. Professional, friendly knowledgeable and I would highly recommend and use their services again if ever required.

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Emma

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Medical Negligence

Emma

February 08, 2024

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Ali Masterson

Ali helped with very difficult family loss .Ali was compassionate,caring offering support along our journey. As a family we couldn't thank Ali enough

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Moranda

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Medical Negligence

Moranda

February 08, 2024

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Collected on:

Fantastic firm

Brilliant service very helpful and understanding, I was always kept up to date with everything happening, as this type of case takes a while to collect the needed evidence. I could not have been explained every thing any better. From start to finish everything was very professional. All advice and help that I needed was provided and I really did benefit deeply from all the advise and help given to me. I highly recommend this firm and I could not be more pleased with how well I was treated. It is a scary process, that first phone call as I thought I would not understand any of the process or technical terms, but everything was easy and explained to me very well, and I felt at ease straight away. Thank you

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Dr DF Wares

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Medical Negligence

Dr DF Wares

February 08, 2024

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Collected on:

Support with daughter's Inquest process

Ali was always prompt, clear and professional in her dealings with us, whilst still maintaining a "personal" touch during a very traumatic time in our lives. She was also a good co-ordinator of more specialised legal advice as and when needed.

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Anonymous

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Wills

Anonymous

December 21, 2023

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Collected on:

Client First

I was helped to feel immediately at ease in unfamiliar surroundings. My solicitor was amaziung at adaptinf her language and presentation to suit my needs. I had complete understanding of my options and advice at times with visual diagrams which was perfect as I have reading difficulties, dyslexia. I felt valued and meetings were a pleasure.

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Frances Stewart

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Residential Conveyancing

Frances Stewart

December 15, 2023

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Collected on:

31 Newnham Close. Mildenhall

On several occasions we have used Ashtons for conveyances and have been very satisfied with the service we have received. This occasion was no exception. Whenever we contacted the office we received an immediate response and queries were answered promptly. The process was made as painless as possible. Thank you

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Anonymous

Verified review

This review has been left by a verified client who used Ashtons Legal LLP.

Matter Type:

Medical Negligence

Anonymous

November 28, 2023

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Collected on:

Medical Negligence

I can only give a very positive review of my experience with Ashtons Legal.
From day one, Ben Ward was very informative and kept me updated on any developments with my case. He was very supportive, sympathetic and always very realistic with possible outcomes due to the complexities of my case too. He has a great team around him that are very professional and can be contacted at anytime. They will come back to you with an answer in a very timely fashion. Very much recommended.

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Reviews collected from

John

John

February 23, 2024

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John

Excellent service from Kate and her conveyancing team in Norwich helping me purchase my apartment. Professional, keeping my fully advised throughout the process. Thankyou for your help

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Angela

Matter Type:

Residential Conveyancing

Angela

March 31, 2023

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Angela

I can highly recommend Simon Parker and his team at Ashtons. He has helped me a few times now and I wouldn't hesitate to go back again. My house purchase went through very quickly and Simon was professional and efficient at all times. Always a delight to work with and gets the job done. Really pleased, thank you.

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Jack

Jack

January 27, 2022

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Jack

Received incredible customer service and prompt email replies.
The professionalism and knowledge from Simon Parker was second to none. I would 100% recommend to friends and family.

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Laura

Laura

April 13, 2021

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Collected on:

Laura

Thank you Ashtons Legal Norwich Team for getting us through to completion!

We were recommended Ashtons Legal by a friend who had excellent service for past conveyancing. I am so glad we had Abby Dalziel working on our conveyancing as we found her to be professional, approachable and proactive. Our house sale turned out to be more complicated than anticipated (due to historic legal work) which meant the conveyancing took longer than expected (with added delays due to the pandemic) but Abby dealt with every issue that came up efficiently and on a number of occasions went above and beyond to resolve the situation.

Abby always explained things clearly therefore, we felt informed to make decisions along the way. We always received calls and replies to emails in a timely manner. We found the team worked well together when covering for leave/holidays without a disruption to service.

We would highly recommend Ashtons Legal and we will use them in future if we ever need a solicitor.

Thank you again,
Laura & Joe Hanslip

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Karen

Karen

October 23, 2020

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Karen

Following a recommendation from Shauna Clark, I would highly recommend Ashtons Legal. Claire Beckett - Conveyancing Executive made my purchase a completely stress free experience. Claire and her admin team, Carrie, Abby and Katie kept me informed every step of the way. I received regular emails and telephone calls with updates. As a company I found them to be professional, efficient, friendly and pro-active.

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Ashtons Legal LLP are accredited by

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About this branch

Description

Ashtons Legal is an award-winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia. We are one of the largest law firms in the region with offices in Bury St Edmunds, Cambridge, Diss, Ipswich, Leeds and Norwich. We are a broad service firm which employs around 400 people. Our service lines are divided into three main client groups: business, individual and those with injury services.

Practice areas

Ashtons Legal has specialist lawyers ready to help clients with: • agriculture and estates, commercial property, corporate and commercial services, construction, dispute resolution, employment law, franchising, HR advice, GDPR and data protection compliance, and transport and regulatory matters • family law, private client matters including Wills, powers of attorney, probate and tax and trusts, residential conveyancing, French legal services and inheritance disputes • medical negligence, personal injury and industrial disease claims, and Court of Protection advice. The firm has various niche sectors in which it is particularly strong; these include agricultural businesses, care homes, the food and drink sector, university colleges and the road transport sector.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Driving offences
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Taxi offences
    • Taxi offences - licensing investigations
    • Taxi offences - points and disqualification
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Military
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Engineers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • Energy & Transport
    • Energy
    • Maritime and Shipping
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Environment
    • Health and Safety
    • Licensing
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