01284 762331
Ashtons Legal is an award-winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia. We are one of the largest law firms in the region with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. We are a broad service firm which employs over 400 people. Our service lines are divided into three main client groups: business, individual and those with injury services. Read more...
Ashtons Legal LLP
have 4 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Ashtons Legal LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ashtons Legal LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Ashtons Legal LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Ashtons Legal LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Residential Conveyancing
Jenny
Collected on:
It is a very difficult time for me personally and I feel I have been well supported by Ashtons, SallyAnn and Andrew in particular and for that I am so grateful🏆Thank you!
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Lasting power of attorney
Anonymous
Collected on:
The solicitor took time to listen and gave good sound advice. The report was comprehensive and very helpful.
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Emy
Collected on:
Kerry Jones who was my solicitor assisted me with my case which took over 2 years. The whole entire journey Kerry was my rock. She explained everything thoroughly and was quite literally my voice in a time where I felt like I had nothing. I cannot thank Kerry and Ashton’s legal enough for their hard work and dedication. I would strongly recommend this firm to anyone who is seeking legal help. Thank you so much team!
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Benefits
Peter
Collected on:
All information was given in a straightforward manner and understood. Recommendations were made and accepted
A representative from Ashtons Legal LLP responded to this review on 02 December, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Joanna
Collected on:
Melissa Claire and Abbie have delivered my mum’s move brilliantly. Melissa inspired confidence and was efficient, knowledgeable and charming and pushed the exchange through on quite a tight schedule. It could have been very stressful - moving my mum from one side of the country to another - but really hasn’t been. Many thanks indeed!
A representative from Ashtons Legal LLP responded to this review on 02 December, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Wills
Roger Lewis
Collected on:
A diligent and professional service. Elizabeth and I would like to thank you and your staff for the way that we were treated. Excellent service!!
A representative from Ashtons Legal LLP responded to this review on 28 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Wills
D. J. Garner
Collected on:
I used Ashtons Legal to do my Wills. They were professional, efficient, knowledgeable, and pleasant to deal with. I had direct contact with my solicitor, who gave sensible advice. I would recommend this firm.
A representative from Ashtons Legal LLP responded to this review on 28 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Peter
Collected on:
Having moved to this district, we were recommended to Ashtons to both update our Wills and take up LPA's for both my wife and myself. Both works were handled in a professional and helpful manner and we would highly recommend Ashtons Legal to others.
A representative from Ashtons Legal LLP responded to this review on 28 November, 2024:
Thank you for your 5-star review. We will pass the good feedback on to Jennifer.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Wills
Michael Platten
Collected on:
I was very pleased with the service I received from Ashtons. I would highly recommend Loren Clapham. She was very approachable and professional, right from my first meeting.
Very pleased with the service overall.
A representative from Ashtons Legal LLP responded to this review on 26 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Wills
Richard Stewart
Collected on:
Ashtons Legal were professional and efficient. I had direct contact with my solicitor who was friendly. They were proactive, and I was kept fully aware about my case. I would recommend.
A representative from Ashtons Legal LLP responded to this review on 20 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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P
Collected on:
Thanks to Ashtons for the services provided to me
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Aslesha
Collected on:
I was helped by Emily from Ashtons for a separation agreement and was very happy with the service provided.
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Matter Type:
Employment Law
Krystyna
Collected on:
Emily was recommended to me via a colleague. She was quick to respond and very professional. Great to speak to and ask questions. Will help translate legalese into plain English for you.
A representative from Ashtons Legal LLP responded to this review on 23 September, 2024:
Thank you for your five star review and feedback, it is greatly appreciated.
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Matter Type:
International
Judith
Collected on:
Antonia has always been very friendly,helpful, knowledgeable and professional throughout our proceedings.
A representative from Ashtons Legal LLP responded to this review on 19 September, 2024:
We are sorry that you are dissatisfied with the service received. Your matter has been referred to the supervising Partner for review and our Client Care Partner will be in touch with you shortly.
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Matter Type:
International
David
Collected on:
Outstanding, helpful and friendly legal advice from Chris Cumberbatch in my transnational successions case. He was always prompt with detailed advice and suggestions for how to proceed, and added inestimably to my confidence in the process and its successful outcome.
A representative from Ashtons Legal LLP responded to this review on 16 September, 2024:
Thank you very much for your feedback and five star review.
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Ashtons Legal is an award-winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia. We are one of the largest law firms in the region with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. We are a broad service firm which employs over 400 people. Our service lines are divided into three main client groups: business, individual and those with injury services.
Ashtons Legal has specialist lawyers ready to help clients with: • agriculture and estates, commercial property, corporate and commercial services, construction, dispute resolution, employment law, franchising, HR advice, GDPR and data protection compliance, and transport and regulatory matters • family law, private client matters including Wills, powers of attorney, probate and tax and trusts, residential conveyancing, French legal services and inheritance disputes • medical negligence, personal injury and industrial disease claims, and Court of Protection advice. The firm has various niche sectors in which it is particularly strong; these include agricultural businesses, care homes, the food and drink sector, university colleges and the road transport sector.
