Divya
Collected on:
French Wills
First rate and excellent service from Antonia
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01284 762331
Ashtons Legal is an award-winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia. We are one of the largest law firms in the region with offices in Bury St Edmunds, Cambridge, Diss, Ipswich, Leeds and Norwich. We are a broad service firm which employs around 400 people. Our service lines are divided into three main client groups: business, individual and those with injury services. Read more...
Ashtons Legal
have 5 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Ashtons Legal on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using ABC Law. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Ashtons Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Ashtons Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Ashtons Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Divya
Collected on:
First rate and excellent service from Antonia
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Marina
Collected on:
Tom has been an enormous help in bringing to an end of a very stressful time. He has been very supportive of our need to draw a line under a dispute rather than encouraging us to proceed along a more protracted route. With issues like this it is important to seek correct advice and Tom together with Joanna certainly have that expertise.
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Gemma
Collected on:
Sharon was the one dealing with my case and she is very professional, keeps you updated with everything that is going on even goes above and beyond for you I will be forever grateful to Sharon and what she achieved for me I felt I was left in good hands with her thank you so much Sharon
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Matter Type:
Wills
Nicholas
Collected on:
Constructive and friendly advice from Rebecca Dixon, who generated an extremely positive first experience in creating a Will. Many thanks also to Kate Lonergan, who was very helpful during the initial contact and communication with Ashtons.
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Verified review
This review has been left by a verified client who used Ashtons Legal.
Matter Type:
Wills
Sally Walrond
Collected on:
Excellent handling of very large estate - update of will and conveyancing.
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Jeremy
Collected on:
I have dealt with Ashtons and its precedessors for over 20 years, involving trusts, probate and recently the sale of an inherited property and I have always been very pleased with their help, advice and end results. Andrew Skuse and his team have just successfully processed the property sale in three months despite the inevitable issues that arise. Email was the main communication method and three way links between myself, the estate agent and Andrew worked well.
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Kelly
Collected on:
Medical negligence case.
Michele was an absolute delight to work with in my mums case!
Caring professional and updated me every step of the way, I truly would go to Michele again or refer anyone that needed help with a case similar to mine, Michele took the time to listen and understood my absolute pain what I was going through, cannot thank you enough. It’s been a pleasure!
Thanks always Kelly x
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Paul
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Ashtons conveyancing team were fantastic throughout our process. We had a few complications along the way which Ashtons dealt with in a prompt professional way. Email communication was all that was required throughout. I only had to speak to them on the phone to appoint and then on the day of completion which is testament to there speedy responses. Being a client of Ashtons legal certainly gave us piece of mind that we were being looked after throughout our sale and purchase.
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Matter Type:
Child Access
Calvin
Collected on:
I was trying to get access to my son after a difficult break up and Katy was very helpful from start to finish. I was always kept up to date with the procedures and given sensible advice when I needed it. Would absolutely recommend her to anyone and I couldn't be more satisfied with the service she provided.
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Matter Type:
Birth Injury To Mother Claims
Kayleigh
Collected on:
From starting the claim in 2019 to completion in March 2022 I have received the best service, Mandy fully understood how I was feeling at every stage of the claim, I received regular emails with updates and I was made to feel well looked after despite the lack of face to face involvement. The advice I was given was always on subject and was explained to me perfectly. I am very happy with the outcome of the claim and very grateful for all the hard work that Mandy put in to achieving a successful outcome for myself.
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Rebecca
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Absolutely terrible service. We brought our first home, and we used Ashtons Legal as they were recommended to us. They kept asking us to fill out forms we have already done, and they lost important information. They delayed us moving in fot 2 months. I felt the company was very sexist, I would send emails and get ignored but my partner would send an email and get an answer very quickly. It got to the point where we almost pulled out and they have ruined the experience of buying your first home. Taylor whimpey have taken them off their recommendation list due to their poor service, and we will never recommend this company again.
Absolutely awful solicitors.
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Nicki
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We instructed Ashtons Legal to act on our first house purchase. I’d like to take this opportunity to thank the entire team (Janine, Kirsten and Andrew) for your help. I found the service provided thorough, professional and most importantly consistent. Being a first time buyer, I felt I could ask any queries, the communication was fantastic. The whole process was made as simple and easy as possible. Excellent service throughout, we would highly recommend *****!
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Charlie
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A very professional service my case was handled very quickly and I was kept informed every step of the way
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Alison
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My husband was the victim of a serious RTC and suffered life threatening and life changing injuries. While I was at the hospital almost 24/7 during the critical first week a friend researched the best personal injury solicitor and he came up with Michael Wangermann of Ashtons Legal. Michael was understanding, empathetic and supportive from the very start. As the case progressed Michael thought ahead and ensured my husband saw the very best experts and he secured the appointment of the very best barrister. The case took five years to settle but Michael and our barrister brought us to the best settlement they could. Michael made himself available and kept us up to date with everything. He guided us through a difficult and often upsetting litigation process, and made sure we had all the professional help we needed.
We would also like to thank Suzanne Whyman from the Lifetime Planning department for her support and assistance with setting up our personal injury trust, a power of attorney and our wills.
Highly recommended.
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David
Collected on:
I used Steeles Law for the sale of a commercial premises. They were very helpful and efficient throughout the process and were very quick to respond to a late problem just before exchange to get the sale over the line. I would recommend them and will be using them again for my next property.
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Ashtons Legal is an award-winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia. We are one of the largest law firms in the region with offices in Bury St Edmunds, Cambridge, Diss, Ipswich, Leeds and Norwich. We are a broad service firm which employs around 400 people. Our service lines are divided into three main client groups: business, individual and those with injury services. Ashtons Legal has been recognised by the Legal 500 and Chambers UK Guide to the Legal Profession for over 20 years. In 2019 the firm had 25 ‘leading individuals’ listed by the Legal 500, the firm’s highest achievement to date. L500 has quoted sources saying Ashtons 'provides a better service than most larger national firms and is a delight to work with’.
Ashtons Legal has specialist lawyers ready to help clients with: • agriculture and estates, commercial property, corporate and commercial services, construction, dispute resolution, employment law, franchising, HR advice, GDPR and data protection compliance, and transport and regulatory matters • family law, private client matters including Wills, powers of attorney, probate and tax and trusts, residential conveyancing, French legal services and inheritance disputes • medical negligence, personal injury and industrial disease claims, and Court of Protection advice. The firm has various niche sectors in which it is particularly strong; these include agricultural businesses, care homes, the food and drink sector, university colleges and the road transport sector.