01284 762331
Ashtons Legal is an award winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia. We are one of the largest law firms in the region with offices in Ipswich, Cambridge, Norwich and Bury St Edmunds. We are a broad service firm which employs around 380 people. Our service lines are divided in to three main client groups: business, individual and those with injury services. Read more...
Also known as - Heslop And Platt
Ashtons Legal
have 4 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Ashtons Legal on ReviewSolicitors.
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ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Ashtons Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
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ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Ashtons Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
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The rankings below show the areas of expertise that Ashtons Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Jacqueline
Collected on:
I would not have been able to navigate around the French legal system without Anne Hale from Ashton Legal team. Thanks to her patience and knowledge I now have my private French pension in place with Euros arriving monthly into my bank account. She was very thorough and is always cheerful and friendly.
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Verified review
This review has been left by a verified client who used Ashtons Legal.
Matter Type:
Employment Law
Gary
Collected on:
My consultation was dealt with in a friendly and professional way. It was completed within a tight deadline. I can highly recommend them.
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This review has been left by a verified client who used Ashtons Legal.
Maria & Aman
Collected on:
I want to leave this review for this firm but specially for Amanda we’ve been working together for the last five years on my sons case and we finally got the result we wanted however in these five years she has been so professional so friendly and has been with us every step of the way I just wanted to say a huge thanks and for not giving up on my son and I. I wish you all the best. If I could give you more than 5 stars I would.
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Judith
Collected on:
Jennifer Valentine was very helpful. Sometimes visiting a Solicitor can be quite daunting but Jennifer made the experience very friendly and easy to understand. A pleasure to work with her.
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This review has been left by a verified client who used Ashtons Legal.
Geraldine Fuller
Collected on:
I found Ashtons Legal to be very friendly, always responding and giving good advice. With that help I manged to do quite a lot of the easy administration myself. With Elizabeth Dunn being on hand to follow up with the legal side.
During coronorvirus when the 'working from home' was in place, I even had emails evenings and weekends. This is the response we all hope for.
Elizabeth was easy to talk to and showed a caring attitude.
Was always on time with arranged phone calls.
The Ashtons conveyancing team are also very helpful and responsive to any communication.
I would recommend Ashtons Legal without hesitation
A representative from Ashtons Legal responded to this review on 09 September, 2021:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Dave
Collected on:
We were very impressed by both Faye and Tom, who dealt with us very well. They were superb at making dense legal terminology and procedures accessible and we felt consulted and informed at every stage of the process. Our sessions were informal but professional and we are very happy with the choices we have made. Highly recommended!
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Brian
Collected on:
I cannot speak highly enough about the team at Ashton’s who supported us through the process of buying a house in France. From the first introductory call through to the day of completion, they held our hand through the entire process. They were amazingly efficient and supportive. Advice was clear ,well explained and documented. Always on hand and very approachable. They provided us with so much confidence in a process that was completely new to us.
Thanks to everyone who assisted us we could not recommend you more highly.
A representative from Ashtons Legal responded to this review on 17 August, 2021:
Thank you for your positive feedback. We strive to give our clients the best possible service and we are delighted that this service has been achieved.
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Verified review
This review has been left by a verified client who used Ashtons Legal.
Matter Type:
Probate
Roxanne
Collected on:
My Step Dads will was not straight forward, the Executors declined to act. and I had no knowledge of this process. However Janette Wand did indeed wave her magic Wand. She is truly the Mary Poppins of solicitors.
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This review has been left by a verified client who used Ashtons Legal.
John and Janet
Collected on:
A lengthy but well managed process in these difficult Covid times, successfully completed by email and 'phone.
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This review has been left by a verified client who used Ashtons Legal.
Matter Type:
Probate
Neil
Collected on:
I am very happy with the service I received from Jennifer Valentine. Considerate and respectful with great communication throughout. Jennifer made a difficult and at times an emotional situation in dealing with probate a whole lot easier. Would highly recommend her services.
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Vicky
Collected on:
I cannot fault this company, in particular Amanda Cavanagh, at all. She has been nothing but professional, understanding and compassionate to my Grandfather who she has been representing during what has been a very difficult year due to Covid-19. She has worked tirelessly to keep everything on track and keep us up to date with everything. Would 100% recommend them to anyone in the future and we cannot thank you enough for all you have done!
Our heartfelt thanks
Vicky and Ray
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James
Collected on:
Never having any experience of litigation we were a little apprehensive however Amanda put us at ease during our first call .
Every aspect of our claim was explained clearly and concisely when ever we had any questions they were dealt with very promptly .
Amanda was a delight to work with always patient and cheerful
We were delighted with the outcome and would highly recommend Astons to anybody thinking of legal representation
Thank you very much Mandy
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Nicola
Collected on:
Fabulous, very helpful, compassionate, caring, supportive and professional. Highly recommend
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Daniel
Collected on:
Emily and her colleagues at Ashtons Legal were extremely prompt throughout the process from initial contact to end. Emily was also clear in explaining legal terminology to myself and again was prompt with a couple of follow-up questions I had. Highly recommend
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dane
Collected on:
Very nice professional and personal people who helped me get justice kept in contact with myself all the way through the case even though we are in the middle of a pandemic they would send details of every stage of my case through secure emails they when I won they was very quick to pay out my winnings from my case they understand that for me it wasn't just about the money i wanted the people to except liability for what happened to me and they got that for me i would highly recommend this solicitors again i hope that i won't need to but definitely would if I had to 💯?
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Ashtons Legal is an award winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia. We are one of the largest law firms in the region with offices in Ipswich, Cambridge, Norwich and Bury St Edmunds. We are a broad service firm which employs around 380 people. Our service lines are divided in to three main client groups: business, individual and those with injury services. Our annual turnover of £19m is broadly derived in equal proportions from these three groups. The firm has 35 partners and 160+ lawyers. Ashtons Legal has been recognised by the Legal 500 and Chambers UK Guide to the Legal Profession for over 20 years. In 2019 the firm had 25 ‘leading individuals’ listed by the Legal 500, the firm’s highest achievement to date. L500 has quoted sources saying Ashtons 'provides a better service than most larger national firms and is a delight to work with’.
Ashtons Legal has specialist lawyers ready to help clients with: • agriculture and estates, commercial property, corporate and commercial services, construction, dispute resolution, employment law, franchising, HR advice, GDPR and data protection compliance, and transport and regulatory matters • family law, private client matters including Wills, powers of attorney, probate and tax and trusts, residential conveyancing, French legal services and inheritance disputes • medical negligence, personal injury and industrial disease claims, and Court of Protection advice. The firm has various niche sectors in which it is particularly strong; these include agricultural businesses, care homes, the food and drink sector, university colleges and the road transport sector.
