01473 232425
Ashtons Legal is an award-winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia. We are one of the largest law firms in the region with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. We are a broad service firm which employs over 400 people. Our service lines are divided into three main client groups: business, individual and those with injury services. Read more...
Ashtons Legal LLP
have 4 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Ashtons Legal LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ashtons Legal LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Ashtons Legal LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ashtons Legal LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Ashtons Legal LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Ashtons Legal LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Employment Law
Owen
Collected on:
Very good and quick responses.
Easy to understand and lead through the process well.
Picked up on a couple of errors by my former HR.
A representative from Ashtons Legal LLP responded to this review on 25 July, 2025:
Thank you for your 5-star review. We will pass this great feedback on to Emily.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Employment Law
John
Collected on:
I found Emily very friendly and informative she took me through the document in a way I could understand was very knowledgeable. I did contact Emily a couple of time and got a quick and informative response. Very Halle with my experience
A representative from Ashtons Legal LLP responded to this review on 25 July, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Probate
Rob
Collected on:
Harriet was superb from start to finish. She was incredibly patient with us on a long process and was excellent at communicating. She nudged us along nicely without putting pressure on which was really appreciated.
A representative from Ashtons Legal LLP responded to this review on 25 July, 2025:
Thank you for your 5-star review. We look forward to working with you in the future!
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Matter Type:
Residential Conveyancing
Chris
Collected on:
Louise Burgess and Hayley Chase assisted me as I helped my elderly mother sell her house and purchase a flat. Understandably, it was a difficult time for Mum but Louise in particular handled the whole process smoothly and efficiently. She was responsive and communicated in a clear straightforward manner. Likewise, Hayley was very good. I would be happy to work with them again and would certainly recommend their services. I hope this feedback gets back to them and the Ashtons management team.
A representative from Ashtons Legal LLP responded to this review on 18 July, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Settlement Agreements
Chandres
Collected on:
This is the second time Emily has provided legal advise. On both occasions Emily has been extremely thorough and diligent during the course of the process. She was able to interpret and explain the legal terms and their impact.
On this most recent occasion Emily was able to accommodate me and the very short timeline to finalise the process.
A representative from Ashtons Legal LLP responded to this review on 11 July, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Car Accident
Ricki Sartin
Collected on:
Tony Shord and the team at Astons legal represented through a 7year personal injury claim against an uninsured party, this case proved to be very difficult and at times very frustrating, dealing with a party that continually changed direction and went against the advise of his legal team.
Despite the many twists and turns Tony was very professional and consistent with his legal advice, Tony was a pleasure to deal with and a great asset to the Astons legal team.
A representative from Ashtons Legal LLP responded to this review on 26 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Settlement Agreements
Hazel
Collected on:
Emily started our first meeting by asking how I was which as this was a settlement agreement this was an important gesture, Emily made sure I clearly understood the contents of the agreement and ensured a clarification was added. This was all handled very efficiently which was really appreciated
A representative from Ashtons Legal LLP responded to this review on 17 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Trusts
Rosemary
Collected on:
I felt quite moved as my husband and I returned to our car after our meeting with Harriet and her colleague. I felt I had been listened to and by people who had the required knowledge to make sense of documents which had so far only brought me several years of confusion and worry, and who had the ability to explain issues to me with kindness and understanding.
It seemed my concerns had not been without foundation and whatever legal advice I may need in future, I will be happy to continue with Ashtons Legal LLP.
A representative from Ashtons Legal LLP responded to this review on 06 June, 2025:
Thank you for your 5-star review. We look forward to working with you in the future!
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Matter Type:
Divorce
Dawn
Collected on:
Good service, friendly staff, efficient, clearly explained.
A representative from Ashtons Legal LLP responded to this review on 06 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Ashtons Legal LLP.
Matter Type:
Settlement Agreements
Camilla
Collected on:
My experience using Ashtons has been excellent. Both Hannah and Emily were very efficient, informative, friendly and I couldn’t ask for a smoother experience and process. Thank you for your help!
A representative from Ashtons Legal LLP responded to this review on 04 June, 2025:
Thank you for your 5-star review. We will pass this great feedback on to Emily.
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Bradley
Collected on:
My partner and I recently completed on a purchase of a new residential property and a remortgage of a rental property, both of which were handled by Ashton’s. We used Ashton’s based off a recommendation from a friend and they were amazing from start to finish.
Louise was our lawyer. She was informative, friendly and really easy to work with. Cannot thank her enough for her work on our case.
Also thank you to Amy, who covered Louise’s annual leave, and Hayley for always being available when we called with queries. Would 100% recommend this company.
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Matter Type:
Employment Law
Ross
Collected on:
I was assisted by Emily and she was very friendly, helpful and responsive!
A representative from Ashtons Legal LLP responded to this review on 08 July, 2025:
Thank you very much for your feedback and the five star review. We hope to work with you again in the future.
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Matter Type:
Employment Law
Michael
Collected on:
Tom Beattie who acted for me on an employment matter was top class. Understanding, empathetic and knowledgeable. While I hope not to need his services again, I would happily use him again if needed.
A representative from Ashtons Legal LLP responded to this review on 01 July, 2025:
Thank you very much for the five star review, it is greatly appreciated. We will share your feedback with Tom and the team.
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Joanne
Collected on:
Can I take this opportunity to thank you for your advice and your kindness at this unexpected turn of events.
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Matter Type:
Probate
Julie
Collected on:
Harriet completed our probate professionally and with care and kindness as it wasn’t an easy time for the family. No question was too silly and she responded to emails promptly. I would definitely recommend Harriet for any probate matters.
A representative from Ashtons Legal LLP responded to this review on 22 April, 2025:
Thank you very much for your five star review and feedback, it is greatly appreciated. We will pass the great feedback on to Harriet.
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Ashtons Legal is an award-winning law firm with a strong focus on customer service. The legal teams provide a wide range of advice to businesses and private individuals regionally, nationally and internationally from offices across East Anglia. We are one of the largest law firms in the region with offices in Bury St Edmunds, Cambridge, Ipswich, Leeds and Norwich. We are a broad service firm which employs over 400 people. Our service lines are divided into three main client groups: business, individual and those with injury services.
Ashtons Legal has specialist lawyers ready to help clients with: • agriculture and estates, commercial property, corporate and commercial services, construction, dispute resolution, employment law, franchising, HR advice, GDPR and data protection compliance, and transport and regulatory matters • family law, private client matters including Wills, powers of attorney, probate and tax and trusts, residential conveyancing, French legal services and inheritance disputes • medical negligence, personal injury and industrial disease claims, and Court of Protection advice. The firm has various niche sectors in which it is particularly strong; these include agricultural businesses, care homes, the food and drink sector, university colleges and the road transport sector.
