Mackenzie Jones Solicitors Limited logo

Mackenzie Jones Solicitors Limited

5.0 | 259 Reviews 259 Reviews | Structural Defects
336 Total Company Reviews info icon Structural Defects | info icon 336 Total Company Reviews Structural Defects | info icon 336 Total Company Reviews

18 Grosvenor Street, Chester, Cheshire, CH1 2DD

01244699900

Accepting new clients

18 Grosvenor Street, Chester, Cheshire, CH1 2DD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 542623

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Mackenzie Jones Solicitors Limited |

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5.0
Excellent
259 Reviews
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Mackenzie Jones Solicitors Limited are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Mackenzie Jones Solicitors Limited
The Law Society accreditation awarded to Mackenzie Jones Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Mackenzie Jones Solicitors Limited

Description

About us At Mackenzie Jones we’re passionate about providing our clients with the best legal advice, guidance and support. Our story began in 2000 and today, with offices in Chester, St Asaph and Menai Bridge, our client base stretches across Cheshire and the North Wales region. We have built up our business based on trust and results. The majority of our work is from returning clients and recommendations.

Rankings by area of expertise

5.0
Excellent
336 Reviews
95%+
Value for
Money
16% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Mackenzie Jones Solicitors Limited are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Mackenzie Jones Solicitors Limited
The Law Society accreditation awarded to Mackenzie Jones Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Mackenzie Jones Solicitors Limited

Description

About us At Mackenzie Jones we’re passionate about providing our clients with the best legal advice, guidance and support. Our story began in 2000 and today, with offices in Chester, St Asaph and Menai Bridge, our client base stretches across Cheshire and the North Wales region. We have built up our business based on trust and results. The majority of our work is from returning clients and recommendations.

Rankings by area of expertise

Meet the team of Mackenzie Jones Solicitors Limited

Laura Corrigan

Laura Corrigan

Solicitor

5.0 23
Sara Parry

Sara Parry

Director

5.0 58
Andrew Jones

Andrew Jones

Director

4.9 30

Meet the team of Mackenzie Jones Solicitors Limited

Sara Parry

Sara Parry

Director

5.0 58
Andrew Jones

Andrew Jones

Director

4.9 30
Laura Corrigan

Laura Corrigan

Solicitor

5.0 23
Adam Hazell

Adam Hazell

Solicitor Apprentice

5.0 7

Contact details

01244699900
mailroom@macjones.com
www.macjones.com

Opening hours

Monday 08:30–17:00
Tuesday 08:30–17:00
Wednesday 08:30–17:00
Thursday 08:30–17:00
Friday 08:30–17:00
Saturday (Closed)
Sunday (Closed)

18 Grosvenor Street, Chester, Cheshire, CH1 2DD

Reviews

5.0 /5 259 Reviews
Filter your results
Star rating
    Review Source

    Rating

    Review Source

    Clients say

    Specialist in residential conveyancing, probate, wills and LPAs with strong legal knowledge and efficient case management. Clients praise rapid, clear communication, proactive problem‑solving and consistently timely progression of transactions. Teamwork and use of online tools speed processes and reduce costs. Soft skills highly valued include approachability, patience, reassurance for first‑time buyers, professionalism, empathy and clear explanations that make stressful matters feel straightforward. Overall described as thorough, responsive, reliable and client‑focused, delivering a seamless, five‑star experience from start to finish.

    Excellent communication
    Fast responses
    Knowledgeable team
    Professional service
    Efficient process
    Friendly staff
    Proactive approach
    Thoroughness
    Stress‑free experience
    Highly recommendable

    ReviewSolicitors Review List

    Profile image of Mrs Lesley Merrington

    Mrs Lesley Merrington

    Verified

    House purchase and sale

    An excellent service from start to finish.. Sabrina was very approachable and knowledgeable. Should we need to in the future, we will definitely use your services again. Highly recommendable

    Solicitors tagged in
    this review

    legal expert Hannah Oakes Hannah Oakes

    from Mackenzie Jones Solicitors Limited

    Thank you for your kind feedback, Lesley. We’re pleased to hear that you received an excellent service throughout your house sale and purchase, and that Sabrina was approachable and knowledgeable in supporting you.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Rosemary Jeffers

    Rosemary Jeffers

    Verified
    Housing & Property

    Legal excellence

    I appointed Hannah Oakes of Mackenzie Jones solicitors to handle the conveyancing of my old and new home recently. They hold outstanding recognition awards for excellence in their profession and I can see why. My experience has been so positive, all matters whether it was communication or legal expertise was carried out quickly and thoroughly. Hannah’s legal assistant, Sabrina, also demonstrated a very high level of knowledge and experience too. I have no hesitation in recommending this practice, absolutely 5 star.

    Solicitors tagged in
    this review

    legal expert Hannah Oakes Hannah Oakes

    from Mackenzie Jones Solicitors Limited

    Thank you so much for your fantastic 5-star review and your high recommendation. We are absolutely delighted to hear that your experience with both the sale of your old home and the purchase of your new one was so positive. Maintaining our standards of excellence is incredibly important to us, so it is wonderful to know that Hannah's legal expertise and Sabrina's thorough support provided you with the swift, high-quality service we aim for. I will be sure to share your lovely compliments with Hannah, Sabrina, and the rest of the team.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Nikki Chabre

    Nikki Chabre

    Verified
    Housing & Property

    Best in class support!

    Sara Parry and the team at Mackenzie Jones were incredible partners from start to finish of my recent property purchase! As a newbie purchaser (and an american) I had a lot of questions and the team were always super generous with their time and expertise to walk me through every step. They were super proactive at keeping the proceedings at pace and ensuring that every detail was covered! huge thank you to Sara and the team!! Highly highly recommend working with them!

    Solicitors tagged in
    this review

    legal expert Sara Parry Sara Parry

    from Mackenzie Jones Solicitors Limited

    Thank you so much for this incredible review Nikki! We are absolutely thrilled to hear about your fantastic experience with Sara Parry and the team. Navigating the UK property market for the first time can be daunting, especially when moving across the Atlantic! So we are delighted that the team could demystify the process for you. Sara and the team pride themselves on being proactive, meticulous, and generous with their time, so your kind words will mean the world to them. Thank you for choosing Mackenzie Jones and for your highest recommendation. Welcome to your new home, and please don't hesitate to reach out if you ever need legal assistance in the future!

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Anonymous

    Anonymous

    Verified
    Housing & Property

    Helpful, Knowledgeable, and Quick

    An incredible service delivered by Mackenzie Jones. They were helpful, knowledgeable, and quick to to respond to questions and queries. I would not hesitate for an instant to recommend them.

    Solicitors tagged in
    this review

    legal expert Sara Parry Sara Parry

    from Mackenzie Jones Solicitors Limited

    Thank you for your feedback. We’re delighted to hear that Sara and the team provided helpful, knowledgeable, and responsive service throughout your matter. We appreciate your recommendation.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Anonymous

    Anonymous

    Verified

    Great Service

    Both Laura and Stephanie were excellent - I received regular updates on them chasing outstanding queries from 3rd party solicitors - all information needed from me was requested clearly and everything was dealt with promptly and efficiently. Would highly recommend.

    Solicitors tagged in
    this review

    legal expert Laura Corrigan Laura Corrigan

    from Mackenzie Jones Solicitors Limited

    Thank you for your feedback. We’re pleased to hear that Laura and Stephanie provided clear communication, regular updates, and efficient support throughout your matter. We appreciate your recommendation.

    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of David Cassidy

    David Cassidy

    Housing & Property

    David

    Helped me in selling a property, would definitely recommend 👌

    from Mackenzie Jones Solicitors Limited

    Dear David, Thank you for your feedback and recommendation. We are delighted to have assisted you with the sale of your property.

    0
    Collected on: Google collection source logo
    Profile image of ben

    ben

    Housing & Property

    ben

    Hannah has been amazing in the process of buying a house even tho it fell through very late. we have not had to contact her once she has been chasing our tails. You hear so many horror stories but I can not find one bad thing to say I would recommend her to anyone that asks super fast and efficient Thank you for everything and we will be in contact soon

    Solicitors tagged in
    this review

    legal expert Hannah Oakes Hannah Oakes

    Mackenzie Jones Solicitors Limited

    Thank you for this excellent review for Hannah!

    0
    Collected on: Google collection source logo
    Profile image of Sam

    Sam

    Housing & Property

    Sam

    Recently used Charlotte and her team for a sale and a purchase. She was absolutely brilliant and unlike most solicitors, she ensured the case was progressed in her absence. She was very efficient and thorough minimising delays in the process. Would highly recommend (even if you aren't local like us).

    Mackenzie Jones Solicitors Limited

    Thank you for this excellent review for Charlotte and the team!

    0
    Collected on: Google collection source logo
    Profile image of Manh

    Manh

    Manh

    Highly Professional and Exceptional Support. We have recently completed the purchase of our new home and received the keys after just over two months, thanks to the dedicated support from MACKENZIE JONES. We were genuinely impressed by how quickly and efficiently the law firm handled everything. Their team is highly professional, polite, and enthusiastic, providing clear and thorough advice throughout the process. In particular, their response time was exceptionally fast. We have lived in the UK for 25 years and have worked with many law firms in various areas, but we have never experienced customer service as outstanding as what we received from MACKENZIE JONES. We would like to extend our special thanks to solicitor Jo Jones and secretary Sara Harris for their hard work and commitment in helping us complete the conveyancing process. They truly went above and beyond. We will definitely continue to place our trust in MACKENZIE JONES, and we are more than happy to recommend their services to others. Thank you very much, MACKENZIE JONES.

    A representative from Mackenzie Jones Solicitors Limited responded to this review

    Thank you for this fantastic review for Jo and the team! We look forward to working with you again in future.

    0
    Collected on: Google collection source logo
    Profile image of Emma

    Emma

    Housing & Property

    Emma

    I started with one solicitor then without warning or explanation I was given a different one. With the purchase of my house, that solicitor only worked a couple of days a week, leaving me very stressed when I needed to speak to her. I have just received a final bill, nearly six months later (when I thought I had paid my final bill in full) I sent payment, then received a generic email that she is on maternity leave and my Email will be forwarded to someone else, to receive another email off her saying she is out of office. So I have no idea if this large sum of money has been received by anyone.!! Not recommended

    A representative from Mackenzie Jones Solicitors Limited responded to this review

    Hi Emma, we're sorry to read that you had a negative experience. Our professional team strives for the highest standards of customer service. Please get in touch with us at mailroom@macjones.com as we'd like to hear your feedback, or help to resolve your query directly.

    0
    Collected on: Google collection source logo

    Reviews

    5.0 /5 336 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Specialist in residential conveyancing, probate, wills and LPAs with strong legal knowledge and efficient case management. Clients praise rapid, clear communication, proactive problem‑solving and consistently timely progression of transactions. Teamwork and use of online tools speed processes and reduce costs. Soft skills highly valued include approachability, patience, reassurance for first‑time buyers, professionalism, empathy and clear explanations that make stressful matters feel straightforward. Overall described as thorough, responsive, reliable and client‑focused, delivering a seamless, five‑star experience from start to finish.

      Excellent communication
      Fast responses
      Knowledgeable team
      Professional service
      Efficient process
      Friendly staff
      Proactive approach
      Thoroughness
      Stress‑free experience
      Highly recommendable

      ReviewSolicitors Review List

      Profile image of Mrs Lesley Merrington

      Mrs Lesley Merrington

      Verified

      House purchase and sale

      An excellent service from start to finish.. Sabrina was very approachable and knowledgeable. Should we need to in the future, we will definitely use your services again. Highly recommendable

      Solicitors tagged in
      this review

      legal expert Hannah Oakes Hannah Oakes

      from Mackenzie Jones Solicitors Limited

      Thank you for your kind feedback, Lesley. We’re pleased to hear that you received an excellent service throughout your house sale and purchase, and that Sabrina was approachable and knowledgeable in supporting you.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Rosemary Jeffers

      Rosemary Jeffers

      Verified
      Housing & Property

      Legal excellence

      I appointed Hannah Oakes of Mackenzie Jones solicitors to handle the conveyancing of my old and new home recently. They hold outstanding recognition awards for excellence in their profession and I can see why. My experience has been so positive, all matters whether it was communication or legal expertise was carried out quickly and thoroughly. Hannah’s legal assistant, Sabrina, also demonstrated a very high level of knowledge and experience too. I have no hesitation in recommending this practice, absolutely 5 star.

      Solicitors tagged in
      this review

      legal expert Hannah Oakes Hannah Oakes

      from Mackenzie Jones Solicitors Limited

      Thank you so much for your fantastic 5-star review and your high recommendation. We are absolutely delighted to hear that your experience with both the sale of your old home and the purchase of your new one was so positive. Maintaining our standards of excellence is incredibly important to us, so it is wonderful to know that Hannah's legal expertise and Sabrina's thorough support provided you with the swift, high-quality service we aim for. I will be sure to share your lovely compliments with Hannah, Sabrina, and the rest of the team.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Nikki Chabre

      Nikki Chabre

      Verified
      Housing & Property

      Best in class support!

      Sara Parry and the team at Mackenzie Jones were incredible partners from start to finish of my recent property purchase! As a newbie purchaser (and an american) I had a lot of questions and the team were always super generous with their time and expertise to walk me through every step. They were super proactive at keeping the proceedings at pace and ensuring that every detail was covered! huge thank you to Sara and the team!! Highly highly recommend working with them!

      Solicitors tagged in
      this review

      legal expert Sara Parry Sara Parry

      from Mackenzie Jones Solicitors Limited

      Thank you so much for this incredible review Nikki! We are absolutely thrilled to hear about your fantastic experience with Sara Parry and the team. Navigating the UK property market for the first time can be daunting, especially when moving across the Atlantic! So we are delighted that the team could demystify the process for you. Sara and the team pride themselves on being proactive, meticulous, and generous with their time, so your kind words will mean the world to them. Thank you for choosing Mackenzie Jones and for your highest recommendation. Welcome to your new home, and please don't hesitate to reach out if you ever need legal assistance in the future!

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Anonymous

      Anonymous

      Verified
      Housing & Property

      Helpful, Knowledgeable, and Quick

      An incredible service delivered by Mackenzie Jones. They were helpful, knowledgeable, and quick to to respond to questions and queries. I would not hesitate for an instant to recommend them.

      Solicitors tagged in
      this review

      legal expert Sara Parry Sara Parry

      from Mackenzie Jones Solicitors Limited

      Thank you for your feedback. We’re delighted to hear that Sara and the team provided helpful, knowledgeable, and responsive service throughout your matter. We appreciate your recommendation.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Anonymous

      Anonymous

      Verified

      Great Service

      Both Laura and Stephanie were excellent - I received regular updates on them chasing outstanding queries from 3rd party solicitors - all information needed from me was requested clearly and everything was dealt with promptly and efficiently. Would highly recommend.

      Solicitors tagged in
      this review

      legal expert Laura Corrigan Laura Corrigan

      from Mackenzie Jones Solicitors Limited

      Thank you for your feedback. We’re pleased to hear that Laura and Stephanie provided clear communication, regular updates, and efficient support throughout your matter. We appreciate your recommendation.

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of David Cassidy

      David Cassidy

      Housing & Property

      David

      Helped me in selling a property, would definitely recommend 👌

      from Mackenzie Jones Solicitors Limited

      Dear David, Thank you for your feedback and recommendation. We are delighted to have assisted you with the sale of your property.

      0
      Collected on: Google collection source logo
      Profile image of Alby Raju

      Alby Raju

      Alby

      We had an excellent experience working with our solicitor, Jo, during our home buying process. She was extremely helpful throughout and ensured that everything progressed as smoothly as possible. Jo was always prompt in responding to our queries and kept us well informed at every stage of the transaction. Her professionalism, efficiency, and clear communication were greatly appreciated. We are very grateful for her support and would not hesitate to recommend her services to others.

      from Mackenzie Jones Solicitors Limited

      Thank you so much for your wonderful review, Alby. We are delighted that Jo provided such supportive, professional and efficient service throughout your home-buying process. If you need any further assistance in the future, please don’t hesitate to get in touch.

      0
      Collected on: Google collection source logo
      Profile image of Lucy Williams

      Lucy Williams

      Wills, Trusts & Probate

      Lucy

      Excellent service received by Matthew and his team. He has completed probate of my late father in law, wills and LPAs for myself and husband. Very professional, kind and kept us well informed through the whole process.

      Thank you Lucy for this excellent review for Matthew and the team.

      0
      Collected on: Google collection source logo
      Profile image of ben

      ben

      Housing & Property

      ben

      Hannah has been amazing in the process of buying a house even tho it fell through very late. we have not had to contact her once she has been chasing our tails. You hear so many horror stories but I can not find one bad thing to say I would recommend her to anyone that asks super fast and efficient Thank you for everything and we will be in contact soon

      Solicitors tagged in
      this review

      legal expert Hannah Oakes Hannah Oakes

      Mackenzie Jones Solicitors Limited

      Thank you for this excellent review for Hannah!

      0
      Collected on: Google collection source logo
      Profile image of Sam

      Sam

      Housing & Property

      Sam

      Recently used Charlotte and her team for a sale and a purchase. She was absolutely brilliant and unlike most solicitors, she ensured the case was progressed in her absence. She was very efficient and thorough minimising delays in the process. Would highly recommend (even if you aren't local like us).

      Mackenzie Jones Solicitors Limited

      Thank you for this excellent review for Charlotte and the team!

      0
      Collected on: Google collection source logo

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