Cartmell Shepherd Limited logo

Cartmell Shepherd Limited

4.8 | 30 Reviews 30 Reviews | Family Law
112 Total Company Reviews info icon Family Law | info icon 112 Total Company Reviews Family Law | info icon 112 Total Company Reviews

Bishop Yards, Penrith, Cumbria, CA11 7XS

01768 862326

Accepting new clients

Bishop Yards, Penrith, Cumbria, CA11 7XS

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 621725

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Cartmell Shepherd Limited |
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4.8
Excellent
30 Reviews
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.6/5

Accreditations

Cartmell Shepherd Limited are accredited by

Criminal Litigation accreditation awarded to Cartmell Shepherd Limited
Family Law accreditation awarded to Cartmell Shepherd Limited
The Law Society accreditation awarded to Cartmell Shepherd Limited
Trading names:
• Cartmell Shepherd Solicitors

Description

Located just off the M6, Penrith is a bustling town in the beautiful Eden Valley, right on the north-eastern edge of the Lake District National Park. Served by excellent road and rail routes Penrith is easily accessible by car and public transport. Cartmell Shepherd has provided legal services to the people of Penrith and the surrounding area for around 200 years in our various forms. Situated in the town centre adjacent to St. Andrew’s Church, our office is staffed by an excellent team of solicitors, paralegals and support staff who live locally and know Penrith.

Rankings by area of expertise

Local 1 / 1
National 780 / 11,165
4.9
Excellent
112 Reviews
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Cartmell Shepherd Limited are accredited by

Criminal Litigation accreditation awarded to Cartmell Shepherd Limited
Family Law accreditation awarded to Cartmell Shepherd Limited
The Law Society accreditation awarded to Cartmell Shepherd Limited
Trading names:
• Cartmell Shepherd Solicitors

Description

Located just off the M6, Penrith is a bustling town in the beautiful Eden Valley, right on the north-eastern edge of the Lake District National Park. Served by excellent road and rail routes Penrith is easily accessible by car and public transport. Cartmell Shepherd has provided legal services to the people of Penrith and the surrounding area for around 200 years in our various forms. Situated in the town centre adjacent to St. Andrew’s Church, our office is staffed by an excellent team of solicitors, paralegals and support staff who live locally and know Penrith.

Rankings by area of expertise

Meet the team of Cartmell Shepherd Limited

Ian Sharman

Ian Sharman

Associate Solicitor

5.0 2
Victoria Wilkinson

Victoria Wilkinson

Associate Solicitor

0.0 0
Bethan Griffiths

Bethan Griffiths

Associate Solicitor

5.0 1

Meet the team of Cartmell Shepherd Limited

Ian Sharman

Ian Sharman

Associate Solicitor

5.0 2
Bethan Griffiths

Bethan Griffiths

Associate Solicitor

5.0 1
Amy Shaw

Amy Shaw

Legal Assistant

0.0 0
Victoria Wilkinson

Victoria Wilkinson

Associate Solicitor

0.0 0
Lewis Jackson

Lewis Jackson

Trainee Solicitor

0.0 0
Mandy Shum

Mandy Shum

Conveyancing Executive

0.0 0

Contact details

01768 862326
enquries@cartmells.co.uk
www.cartmells.co.uk

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Bishop Yards, Penrith, Cumbria, CA11 7XS

Reviews

4.8 /5 30 Reviews
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Star rating
    Review Source

    Rating

    Review Source

    Clients say

    The firm is praised for conveyancing, wills, probate and litigation expertise, delivering thorough, knowledgeable and proactive legal advice throughout complex or time‑pressured matters. Clients value clear fee explanations, helpful digital tools and efficient case management. Soft skills highlighted include professionalism, friendliness, patience, empathy during sensitive matters, strong communication, responsiveness and a client‑focused, reassuring manner that makes difficult processes smooth and straightforward.

    prompt service
    clear communication
    reasonable fees
    knowledgeable staff
    professional manner
    friendly approach
    efficient handling
    supportive guidance
    client care
    trustworthy advice

    ReviewSolicitors Review List

    Profile image of Hilary Maccallum

    Hilary Maccallum

    Verified
    Wills, Trusts & Probate

    Professional, friendly and supportive

    I can’t recommend highly enough how professional, helpful and supportive Emma has been in helping me deal with my late father’s will and estate. At this obviously distressing time it was so important to have legal procedures and responsibilities explained in a clear yet sympathetic manner and this was exactly what Emma provided.

    Solicitors tagged in
    this review

    legal expert Emma Pringle TEP Emma Pringle TEP

    A representative from Cartmell Shepherd Limited responded to this review

    Thank you for your kind 5‑star review. We’re so pleased to hear that Emma was able to support you with clarity and compassion during such a difficult time. Your feedback and recommendation mean a great deal to us.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Eric Watson

    Eric Watson

    Verified
    Family Law

    Divorce

    Support and advice throughout the process towards a fair conclusion

    Solicitors tagged in
    this review

    legal expert Sarah Tweedie Sarah Tweedie

    A representative from Cartmell Shepherd Limited responded to this review

    Thank you for your review. We’re glad you felt supported throughout the process and pleased we could help you reach a fair conclusion.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Neil P

    Neil P

    Verified

    Brilliant Service

    Emma Blamire provided a brilliant service throughout the complex and time pressured process that she led on for me. Emma was responsive, pro-active and cheerful at all times, despite a complex situation and significant time pressures. Highly recommended.

    Solicitors tagged in
    this review

    legal expert Emma Blamire Emma Blamire

    A representative from Cartmell Shepherd Limited responded to this review

    Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Rachel

    Rachel

    Poor from start to finish

    My husbands’ family had many satisfactory dealings with Nicholson Portnell over many years, however, we were left very disappointed as a result of our recent experience, since they were taken over by Cartmell Shepherd, due to the level of service and professionalism from the conveyancing team, on what we had hoped would be a straightforward Transfer of Equity. Attention to detail, understanding and a client focus was sadly lacking, to the point that the invoice sent, for services that were terminated due to their lack of progress, was distressingly addressed to a deceased family member not involved in the transaction. Their response to us flagging this up showed a severe lack of empathy or ownership!!!

    A representative from Cartmell Shepherd Limited responded to this review

    Thank you for your feedback. We're sorry to hear you feel disappointed with your experience and would very much welcome the opportunity to clarify matters with you. Please contact Terri Hope via terri.hope@cartmells.co.uk

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Anonymous

    Anonymous

    Verified
    Family Law

    Separation/Divorce

    Excellent service, friendly, professional & very knowledgeable. Really good communication throughout. Thank you

    Solicitors tagged in
    this review

    legal expert Amy Fallows Amy Fallows

    A representative from Cartmell Shepherd Limited responded to this review

    Thank you for your review. We really appreciate the positive feedback you have given us.

    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of Lily Andrews

    Lily Andrews

    Lily

    Elizabeth Crouch from Cartmell’s is an excellent solicitor. She is hard working, has extensive knowledge and explains everything very clearly. Having previously had a bad experience with another solicitor, I was very happy to have her help me. I will definitely be using her in the future.

    Solicitors tagged in
    this review

    legal expert Elizabeth Crouch Elizabeth Crouch

    Thank you for your lovely review. We’re so pleased to hear Elizabeth provided clear, supportive guidance and that you felt in safe hands after a previous difficult experience. We really appreciate you choosing Cartmell Shepherd and look forward to helping you again in the future.

    0
    Collected on: Google collection source logo
    Profile image of Jennifer

    Jennifer

    Housing & Property

    Jennifer

    I've used Cartmell Shepherd to both buy and sell a property. Both times they have been efficient, responsive and generally good to deal with

    A representative from Cartmell Shepherd Limited responded to this review

    Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

    0
    Collected on: Google collection source logo
    Profile image of Beryl

    Beryl

    Wills, Trusts & Probate

    Beryl

    We were very pleased with our choice of solicitors for updating our wills and drawing up our Lasting Powers of Attorney. The whole process was relaxed and straightforward thanks to the kind attention and advice of Kathryn Barnett who was friendly and professional throughout. We would certainly recommend the services we received from Cartmell Shepherd Solicitors!

    Legal experts tagged in
    this review

    legal expert Kathryn Barnett Kathryn Barnett

    A representative from Cartmell Shepherd Limited responded to this review

    Thank you for your positive feedback, we really appreciate it.

    0
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    Profile image of Louisa

    Louisa

    Louisa

    Had to go through a financial agreement and sarah helped with this. Sarah was very efficient and great communication throughout the whole process. Would definitely recommend her and the company.

    A representative from Cartmell Shepherd Limited responded to this review

    Thank you for taking your time to leave a review, we appreciate the feedback.

    0
    Collected on: Google collection source logo
    Profile image of Terry

    Terry

    Employment

    Terry

    Had great service from Jennifer Cafferkey, Associate Solicitor, ably assisted by Louise. It was understandably a stressful situation but through the professional support provided by Jennifer and the team, it was made as easy as it could be producing a successful outcome. Jennifer and the law firm are easily recommended.

    Solicitors tagged in
    this review

    legal expert Jennifer Cafferky Jennifer Cafferky

    A representative from Cartmell Shepherd Limited responded to this review

    Thankyou for taking the time to leave this review. We really appreciate the positive feedback.

    0
    Collected on: Google collection source logo

    Reviews

    4.9 /5 112 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      The firm is praised for conveyancing, wills, probate and litigation expertise, delivering thorough, knowledgeable and proactive legal advice throughout complex or time‑pressured matters. Clients value clear fee explanations, helpful digital tools and efficient case management. Soft skills highlighted include professionalism, friendliness, patience, empathy during sensitive matters, strong communication, responsiveness and a client‑focused, reassuring manner that makes difficult processes smooth and straightforward.

      prompt service
      clear communication
      reasonable fees
      knowledgeable staff
      professional manner
      friendly approach
      efficient handling
      supportive guidance
      client care
      trustworthy advice

      ReviewSolicitors Review List

      Profile image of Bill and Sylvia

      Bill and Sylvia

      Verified

      House sale

      Everything we expected, promptly , no hassle everything explained to us.Fees were explained at the beginning and were reasonable.Personable and efficient service from Marie.

      Legal experts tagged in
      this review

      legal expert Marie Sparkes Marie Sparkes

      A representative from Cartmell Shepherd Limited responded to this review

      Thank you for your kind feedback. We’re pleased to hear everything met your expectations and that the process was smooth and clearly explained throughout. We’ll be sure to pass on your comments to Marie, who will be delighted.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Richard

      Richard

      Verified
      Housing & Property

      Excellent Conveyancing Support from Marie Sparkes at Cartmel Shepherd

      I received professional, friendly and helpful support from Marie Sparkes throughout the sale of my property. Thank you Marie.

      Legal experts tagged in
      this review

      legal expert Marie Sparkes Marie Sparkes

      A representative from Cartmell Shepherd Limited responded to this review

      Thank you for your kind feedback. We’re delighted to hear Marie provided such professional and friendly support, and we’ll be sure to pass on your comments to her.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Alistair Thompson

      Alistair Thompson

      Verified
      Housing & Property

      Conveyancing, which can be complicated, was quick and easy.

      The conveyance process requires answers to a huge number of questions which can be daunting. However I found that using the Cartmell Shepherd App made the whole process easy and most importantly provided a clear update on the progress of the transaction. When visiting their office to sign the contract and transfer Marie was very professional, friendly and delightful to deal with. Based on my experience I would recommend Cartmell Shepherd as an excellent company to deal with conveyancing matters.

      Legal experts tagged in
      this review

      legal expert Marie Sparkes Marie Sparkes

      A representative from Cartmell Shepherd Limited responded to this review

      Thank you for your fantastic 5‑star review. We’re so pleased to hear the App helped make the process clear and straightforward, and that Marie provided such professional and friendly support. Your recommendation means a lot to us.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Hilary Maccallum

      Hilary Maccallum

      Verified
      Wills, Trusts & Probate

      Professional, friendly and supportive

      I can’t recommend highly enough how professional, helpful and supportive Emma has been in helping me deal with my late father’s will and estate. At this obviously distressing time it was so important to have legal procedures and responsibilities explained in a clear yet sympathetic manner and this was exactly what Emma provided.

      Solicitors tagged in
      this review

      legal expert Emma Pringle TEP Emma Pringle TEP

      A representative from Cartmell Shepherd Limited responded to this review

      Thank you for your kind 5‑star review. We’re so pleased to hear that Emma was able to support you with clarity and compassion during such a difficult time. Your feedback and recommendation mean a great deal to us.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Eric Watson

      Eric Watson

      Verified
      Family Law

      Divorce

      Support and advice throughout the process towards a fair conclusion

      Solicitors tagged in
      this review

      legal expert Sarah Tweedie Sarah Tweedie

      A representative from Cartmell Shepherd Limited responded to this review

      Thank you for your review. We’re glad you felt supported throughout the process and pleased we could help you reach a fair conclusion.

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Emily Graham

      Emily Graham

      Wills, Trusts & Probate

      Emily

      Throughout the will writing process, Kathryn was knowledgeable, patient with my many questions, and ensured I understood everything we discussed. She made the process as smooth as possible, even when discussing sensitive topics. I was even given the choice of a virtual or inperson initial meeting. Given how long I was putting off getting this done, in the end Cartmell Shepherd couldn't have made it any easier.

      Legal experts tagged in
      this review

      legal expert Kathryn Barnett Kathryn Barnett

      Thank you very much for taking the time to leave such a thoughtful review. We’re really pleased to hear about your positive experience working with Kathryn. We’ll be sure to pass your kind feedback on to Kathryn and the team. Thank you again for choosing Cartmell Shepherd.

      0
      Collected on: Google collection source logo
      Profile image of Lily Andrews

      Lily Andrews

      Lily

      Elizabeth Crouch from Cartmell’s is an excellent solicitor. She is hard working, has extensive knowledge and explains everything very clearly. Having previously had a bad experience with another solicitor, I was very happy to have her help me. I will definitely be using her in the future.

      Solicitors tagged in
      this review

      legal expert Elizabeth Crouch Elizabeth Crouch

      Thank you for your lovely review. We’re so pleased to hear Elizabeth provided clear, supportive guidance and that you felt in safe hands after a previous difficult experience. We really appreciate you choosing Cartmell Shepherd and look forward to helping you again in the future.

      0
      Collected on: Google collection source logo
      Profile image of Anne Hops

      Anne Hops

      Anne

      We were delighted with the results of our claim and wish to thank Carly for her support

      Legal experts tagged in
      this review

      legal expert Carly Davies Carly Davies

      A representative from Cartmell Shepherd Limited responded to this review

      Thank you for your kind feedback. We’re happy to hear you were pleased with the outcome of your claim and Carly’s support throughout. We’ll be sure to pass on your thanks to her.

      0
      Collected on: Google collection source logo
      Profile image of Angela Upshon

      Angela Upshon

      Angela

      Prompt and professional service in a friendly atmosphere

      Thanks for your review, we’re delighted you found the service prompt and friendly.

      0
      Collected on: Google collection source logo
      Profile image of Miranda Kirschel

      Miranda Kirschel

      Miranda

      Very happy with experience I had with Cartmell Shepherd, and specifically with Nina Bernard. Very supportive experience and simple process. Thank you!

      Thank you so much for taking the time to leave this lovely review. We’re delighted to hear you had such a positive experience with Cartmell Shepherd and that Nina Bernard was able to support you throughout the process. We’ll be sure to pass on your kind words to her. If you ever need any further assistance, we’re always here to help.

      0
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