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Cartmell Shepherd Limited

4.9 | 55 Reviews 55 Reviews | Housing & Property
123 Total Company Reviews info icon Housing & Property | info icon 123 Total Company Reviews Housing & Property | info icon 123 Total Company Reviews

Bishop Yards, Penrith, Cumbria, CA11 7XS

Accepting new clients

Bishop Yards, Penrith, Cumbria, CA11 7XS

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 621725

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Cartmell Shepherd Limited |
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Cartmell Shepherd Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Cartmell Shepherd Limited are accredited by

Criminal Litigation accreditation awarded to Cartmell Shepherd Limited
Family Law accreditation awarded to Cartmell Shepherd Limited
The Law Society accreditation awarded to Cartmell Shepherd Limited
Trading names:
Cartmell Shepherd Solicitors

Description

Located just off the M6, Penrith is a bustling town in the beautiful Eden Valley, right on the north-eastern edge of the Lake District National Park. Served by excellent road and rail routes Penrith is easily accessible by car and public transport. Cartmell Shepherd has provided legal services to the people of Penrith and the surrounding area for around 200 years in our various forms. Situated in the town centre adjacent to St. Andrew’s Church, our office is staffed by an excellent team of solicitors, paralegals and support staff who live locally and know Penrith.

Rankings by area of expertise

The rankings below show the areas of expertise that Cartmell Shepherd Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Cartmell Shepherd Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Cartmell Shepherd Limited are accredited by

Criminal Litigation accreditation awarded to Cartmell Shepherd Limited
Family Law accreditation awarded to Cartmell Shepherd Limited
The Law Society accreditation awarded to Cartmell Shepherd Limited
Trading names:
Cartmell Shepherd Solicitors

Description

Located just off the M6, Penrith is a bustling town in the beautiful Eden Valley, right on the north-eastern edge of the Lake District National Park. Served by excellent road and rail routes Penrith is easily accessible by car and public transport. Cartmell Shepherd has provided legal services to the people of Penrith and the surrounding area for around 200 years in our various forms. Situated in the town centre adjacent to St. Andrew’s Church, our office is staffed by an excellent team of solicitors, paralegals and support staff who live locally and know Penrith.

Rankings by area of expertise

The rankings below show the areas of expertise that Cartmell Shepherd Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of L

L

Housing & Property

Fantastic Service - I’d Highly Recommend

"Ian handled our property purchase brilliantly, he over communicated and came back to answer any questions I had incredibly quickly which helped keep the process moving quickly. We completed within 10 weeks. "

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Paul Thomas

Verified

Excellent service

"Bethan Griffiths is an excellent solicitor. Always helpful and informative. She is complimented greatly by Dawn her secretary who is fantastically helpful."

Solicitors tagged in
this review

Meet the team of Cartmell Shepherd Limited

Meet the team of Cartmell Shepherd Limited

Contact & Locations - Cartmell Shepherd Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Bishop Yards, Penrith, Cumbria, CA11 7XS

Reviews

4.9 /5 55 Reviews
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Rating

Review Source

Clients say

What clients say about Cartmell Shepherd Limited

Clients praise the firm’s expertise in family law, conveyancing, wills and estates, and claims, noting strong results and efficient handling of matters. Reviews highlight clear explanations, thorough knowledge, and timely progress updates, with work completed smoothly and with minimal hassle. Clients also value the team’s friendly, professional and supportive approach, describing solicitors as patient, conscientious, responsive and sympathetic, especially in sensitive situations.

Professional service
Friendly staff
Clear explanations
Prompt replies
Kept informed
Knowledgeable advice
Supportive approach
Timely service
Efficient process
Helpful guidance

ReviewSolicitors Review List

Profile image of Lesley

Lesley

Housing & Property

Purchasing our Home

Mandy was excellent through the whole process that can be very stressful. From the very beginning Mandy explained things the whole process and what would be happening what we needed to do and when we needed to do it. There was an issue that cropped up with something we didn’t really know about Mandy dealt with it in a very clear and precise way so it was all sorted before our move. I cannot thank Mandy enough for all the support care and knowledge she gave us to make what can be a very stressful situation so much easier. Thank you so much, Mandy.

Legal experts tagged in
this review

A representative from Cartmell Shepherd Limited responded to this review

Thank you so much for your kind words. We’re delighted to hear that Mandy was able to make the process clearer and less stressful for you. Your feedback means a great deal to Mandy and the whole team. Thank you for taking the time to share your experience, and we wish you every happiness in your new home.

0
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Gill B

Verified
Housing & Property

House sale

Nice girl, training in conveyancing, friendly yet professional. Always called back if I’d left a message and explained points I wasn’t sure of. Would use her again.

Legal experts tagged in
this review

A representative from Cartmell Shepherd Limited responded to this review

Thank you for your feedback. We're pleased to hear you felt supported throughout your house sale. We appreciate your recommendation and look forward to helping you again in the future.

0
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Janette Adamson

Verified
Housing & Property

House sale

Marie is very friendly. Explained everything in terms that I could understand. Maire. Kept me up to date all the way through the process. I would highly recommend her.

Legal experts tagged in
this review

A representative from Cartmell Shepherd Limited responded to this review

Thank you for your kind review. We're so pleased to hear that Marie kept you informed throughout your house sale and explained everything clearly. We'll be sure to pass on your kind words.

0
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Lorna Gilluley

Verified
Agriculture

Conveyancing

A good service with a very conscientious solicitor, who replied promptly to questions. Four not five stars as occasionally communication wasn’t that clear. Overall very pleased and would use again.

Legal experts tagged in
this review

A representative from Cartmell Shepherd Limited responded to this review

Thank you for your kind review. We're pleased to hear you were happy with the service and appreciated your solicitor's prompt responses and conscientious approach. We also value your feedback on communication and will take it on board as we continue to improve. Thank you for choosing Cartmell Shepherd Solicitors – we’d be delighted to assist you again in the future.

0
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Kevin

Verified
Housing & Property

Excellent service and would use Cartmell Shepherd again

We found Sam really helpful throughout the whole process, she worked to a tight timeframe and kept us informed at all times.

Legal experts tagged in
this review

A representative from Cartmell Shepherd Limited responded to this review

We really appreciate you taking the time to share your feedback. It’s great to hear that Sam was so helpful and able to work to your timeframe. Your comments will be passed on and we’d be delighted to assist you again in the future.

0
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Other Reviews

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Janette Adamson

Housing & Property

Janette

Excellent service. I dealt with Marie.

Legal experts tagged in
this review

A representative from Cartmell Shepherd Limited responded to this review

Thank you for your 5-star review, Janette. We're delighted Marie provided excellent service.

0
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Lily Andrews

Housing & Property

Lily

Elizabeth Crouch from Cartmell’s is an excellent solicitor. She is hard working, has extensive knowledge and explains everything very clearly. Having previously had a bad experience with another solicitor, I was very happy to have her help me. I will definitely be using her in the future.

Solicitors tagged in
this review

Thank you for your lovely review. We’re so pleased to hear Elizabeth provided clear, supportive guidance and that you felt in safe hands after a previous difficult experience. We really appreciate you choosing Cartmell Shepherd and look forward to helping you again in the future.

0
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Kevin Wood

Housing & Property

Kevin

We have always used a different Legal firm which I alway thought were a bit insipid, not inspiring confidence. This was the first time we had used Cartmell’s and we were both pleased with the efficient professionalism of Cartmell’s. Although the house purchase did not happen; on reflection, we are very grateful for the work Elizabeth at Cartmell’s carried out for us. If it were not for her professionalism, we could have walked into an absolute nightmare. We were advised to pull out of the purchase by them. Elizabeth found a number of anomalies in the deeds that would have made us unable to sell the property in the future along with access issues. The vendor had consistently lied to us about regarding ownership and the way the property had been split up. Moral of the story: trust your solicitor and don’t trust the vendor or estate agent! Also, if it wasn’t written down; it did not happen! Would definitely use their services again!

Solicitors tagged in
this review

A representative from Cartmell Shepherd Limited responded to this review

Thank you for your review. We appreciate the positive feedback you have given us.

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Hayley Gardiner

Housing & Property

Hayley

I used Cartmels (I am a long standing client) for the sale of my property which wasn’t a smooth road. We had fall throughs and a bumpy ride but Sam and her team helped me through it. They are professional and always have their clients interest at heart. I can highly recommend them.

Legal experts tagged in
this review

A representative from Cartmell Shepherd Limited responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Io Strong

Housing & Property

A client

Superb service from Cartmell Shepherd's dealing with my recent house purchase, particularly Elizabeth Crouch.

Solicitors tagged in
this review

Thank you for taking the time to leave a review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.9 /5 123 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Cartmell Shepherd Limited

Clients praise the firm’s expertise in family law, conveyancing, wills and estates, and claims, noting strong results and efficient handling of matters. Reviews highlight clear explanations, thorough knowledge, and timely progress updates, with work completed smoothly and with minimal hassle. Clients also value the team’s friendly, professional and supportive approach, describing solicitors as patient, conscientious, responsive and sympathetic, especially in sensitive situations.

Professional service
Friendly staff
Clear explanations
Prompt replies
Kept informed
Knowledgeable advice
Supportive approach
Timely service
Efficient process
Helpful guidance

ReviewSolicitors Review List

Profile image of Lesley

Lesley

Housing & Property

Purchasing our Home

Mandy was excellent through the whole process that can be very stressful. From the very beginning Mandy explained things the whole process and what would be happening what we needed to do and when we needed to do it. There was an issue that cropped up with something we didn’t really know about Mandy dealt with it in a very clear and precise way so it was all sorted before our move. I cannot thank Mandy enough for all the support care and knowledge she gave us to make what can be a very stressful situation so much easier. Thank you so much, Mandy.

Legal experts tagged in
this review

A representative from Cartmell Shepherd Limited responded to this review

Thank you so much for your kind words. We’re delighted to hear that Mandy was able to make the process clearer and less stressful for you. Your feedback means a great deal to Mandy and the whole team. Thank you for taking the time to share your experience, and we wish you every happiness in your new home.

0
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Profile image of Anonymous

Anonymous

Verified
Family Law

Expert and Friendly Advice when needed most

Sarah has navigated a particularly challenging divorce and has worked tirelessly on my behalf and achieved a very successful outcome for me

Solicitors tagged in
this review

A representative from Cartmell Shepherd Limited responded to this review

Thank you for your kind review. We are happy to hear that Sarah was able to support you through such a challenging time and achieve a positive outcome. Your feedback means a great deal to us, and we wish you all the very best for the future.

0
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Gill B

Verified
Housing & Property

House sale

Nice girl, training in conveyancing, friendly yet professional. Always called back if I’d left a message and explained points I wasn’t sure of. Would use her again.

Legal experts tagged in
this review

A representative from Cartmell Shepherd Limited responded to this review

Thank you for your feedback. We're pleased to hear you felt supported throughout your house sale. We appreciate your recommendation and look forward to helping you again in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Janette Adamson

Janette Adamson

Verified
Housing & Property

House sale

Marie is very friendly. Explained everything in terms that I could understand. Maire. Kept me up to date all the way through the process. I would highly recommend her.

Legal experts tagged in
this review

A representative from Cartmell Shepherd Limited responded to this review

Thank you for your kind review. We're so pleased to hear that Marie kept you informed throughout your house sale and explained everything clearly. We'll be sure to pass on your kind words.

0
Collected on: ReviewSolicitor collection source logo
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Diane Davies

Verified
Agriculture

The whole process was straightforward

Jonathan Carroll was exceptional. Professional, plain speaking and everything done in a timely manner.

Solicitors tagged in
this review

A representative from Cartmell Shepherd Limited responded to this review

Thank you for your kind review. We're delighted to hear that Jonathan provided professional, straightforward advice and kept the process smooth and timely throughout. We appreciate your feedback and wish you all the best for the future.

0
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Other Reviews

Profile image of Janette Adamson

Janette Adamson

Housing & Property

Janette

Excellent service. I dealt with Marie.

Legal experts tagged in
this review

A representative from Cartmell Shepherd Limited responded to this review

Thank you for your 5-star review, Janette. We're delighted Marie provided excellent service.

0
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Diane Sachs

Wills, Trusts & Probate

Diane

I recently contacted Cartmell Shepherd to take on some work for me. A lovely lady called Kathryn Ingram came to my home, went through everything that I was looking for and explained everything in detail, didn't rush and made sure I understood everything, I can honestly say she was 100 % professional. I received drafts of everything very quickly, was given plenty of time to go through everything thing and then Kathryn returned with the final paperwork. I would highly recommend Cartmell Shepherd to anyone that requires any legal work doing, if I do in the future I wouldn't hesitate to contact them again.

A representative from Cartmell Shepherd Limited responded to this review

Thank you for your wonderful review. We're delighted to hear Kathryn provided such professional, thorough support and made the process clear and straightforward for you. We really appreciate your recommendation and are pleased you would consider Cartmell Shepherd again should you need legal advice in the future.

0
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kevin andrew

kevin

Quick & friendly service.

A representative from Cartmell Shepherd Limited responded to this review

Thank you for your review. We're delighted you found our service quick and friendly. We appreciate your feedback.

0
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Emily Graham

Wills, Trusts & Probate

Emily

Throughout the will writing process, Kathryn was knowledgeable, patient with my many questions, and ensured I understood everything we discussed. She made the process as smooth as possible, even when discussing sensitive topics. I was even given the choice of a virtual or inperson initial meeting. Given how long I was putting off getting this done, in the end Cartmell Shepherd couldn't have made it any easier.

Legal experts tagged in
this review

Thank you very much for taking the time to leave such a thoughtful review. We’re really pleased to hear about your positive experience working with Kathryn. We’ll be sure to pass your kind feedback on to Kathryn and the team. Thank you again for choosing Cartmell Shepherd.

0
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Lily Andrews

Housing & Property

Lily

Elizabeth Crouch from Cartmell’s is an excellent solicitor. She is hard working, has extensive knowledge and explains everything very clearly. Having previously had a bad experience with another solicitor, I was very happy to have her help me. I will definitely be using her in the future.

Solicitors tagged in
this review

Thank you for your lovely review. We’re so pleased to hear Elizabeth provided clear, supportive guidance and that you felt in safe hands after a previous difficult experience. We really appreciate you choosing Cartmell Shepherd and look forward to helping you again in the future.

0
Collected on: Google collection source logo

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