Cartmell Shepherd Limited logo

Cartmell Shepherd Limited

4.9 | 61 Reviews 61 Reviews | Structural Defects
114 Total Company Reviews info icon Structural Defects | info icon 114 Total Company Reviews Structural Defects | info icon 114 Total Company Reviews

Bishop Yards, Penrith, Cumbria, CA11 7XS

01768 862326

Accepting new clients

Bishop Yards, Penrith, Cumbria, CA11 7XS

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 621725

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Cartmell Shepherd Limited |
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4.9
Excellent
61 Reviews
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Cartmell Shepherd Limited are accredited by

Criminal Litigation accreditation awarded to Cartmell Shepherd Limited
Family Law accreditation awarded to Cartmell Shepherd Limited
The Law Society accreditation awarded to Cartmell Shepherd Limited
Trading names:
• Cartmell Shepherd Solicitors

Description

Located just off the M6, Penrith is a bustling town in the beautiful Eden Valley, right on the north-eastern edge of the Lake District National Park. Served by excellent road and rail routes Penrith is easily accessible by car and public transport. Cartmell Shepherd has provided legal services to the people of Penrith and the surrounding area for around 200 years in our various forms. Situated in the town centre adjacent to St. Andrew’s Church, our office is staffed by an excellent team of solicitors, paralegals and support staff who live locally and know Penrith.

Rankings by area of expertise

4.9
Excellent
114 Reviews
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Cartmell Shepherd Limited are accredited by

Criminal Litigation accreditation awarded to Cartmell Shepherd Limited
Family Law accreditation awarded to Cartmell Shepherd Limited
The Law Society accreditation awarded to Cartmell Shepherd Limited
Trading names:
• Cartmell Shepherd Solicitors

Description

Located just off the M6, Penrith is a bustling town in the beautiful Eden Valley, right on the north-eastern edge of the Lake District National Park. Served by excellent road and rail routes Penrith is easily accessible by car and public transport. Cartmell Shepherd has provided legal services to the people of Penrith and the surrounding area for around 200 years in our various forms. Situated in the town centre adjacent to St. Andrew’s Church, our office is staffed by an excellent team of solicitors, paralegals and support staff who live locally and know Penrith.

Rankings by area of expertise

Meet the team of Cartmell Shepherd Limited

Ian Sharman

Ian Sharman

Associate Solicitor

5.0 2
Bethan Griffiths

Bethan Griffiths

Associate Solicitor

5.0 1

Meet the team of Cartmell Shepherd Limited

Ian Sharman

Ian Sharman

Associate Solicitor

5.0 2
Bethan Griffiths

Bethan Griffiths

Associate Solicitor

5.0 1
Lewis Jackson

Lewis Jackson

Trainee Solicitor

0.0 0
Amy Shaw

Amy Shaw

Legal Assistant

0.0 0
Victoria Wilkinson

Victoria Wilkinson

Associate Solicitor

0.0 0
Mandy Shum

Mandy Shum

Conveyancing Executive

0.0 0

Contact details

01768 862326
enquries@cartmells.co.uk
www.cartmells.co.uk

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Bishop Yards, Penrith, Cumbria, CA11 7XS

Reviews

4.9 /5 61 Reviews
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Star rating
    Review Source

    Rating

    Review Source

    Clients say

    The firm specialises in conveyancing, wills, probate and claims, demonstrating strong technical expertise and thoroughness across property transactions and estate matters. Clients value clear, prompt communication, professional yet personable service, practical guidance, and supportive, empathetic handling of sensitive situations. Reviews highlight efficiency, reliability, proactive problem‑solving, transparent fees and excellent client care, with staff praised for patience, responsiveness and making processes straightforward.

    Prompt service
    Reasonable fees
    Personable staff
    Professional advice
    Clear explanations
    Efficient process
    Supportive team
    Helpful communication
    Knowledgeable solicitors
    Trustworthy guidance

    ReviewSolicitors Review List

    Profile image of Kevin

    Kevin

    Verified
    Housing & Property

    Excellent service and would use Cartmell Shepherd again

    We found Sam really helpful throughout the whole process, she worked to a tight timeframe and kept us informed at all times.

    Legal experts tagged in
    this review

    legal expert Sam Bulman Sam Bulman

    A representative from Cartmell Shepherd Limited responded to this review

    We really appreciate you taking the time to share your feedback. It’s great to hear that Sam was so helpful and able to work to your timeframe. Your comments will be passed on and we’d be delighted to assist you again in the future.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of janette graham

    janette graham

    Verified
    Housing & Property

    Excellent service for our house sale and purchase

    Would highly recommend Lindsey Hayes for house selling and purchasing

    Legal experts tagged in
    this review

    legal expert Linsey Hayes Linsey Hayes

    A representative from Cartmell Shepherd Limited responded to this review

    Thank you for your kind review. We’re delighted to hear you were pleased with the service on your sale and purchase and Linsey will really appreciate your recommendation.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Bill and Sylvia

    Bill and Sylvia

    Verified

    House sale

    Everything we expected, promptly , no hassle everything explained to us.Fees were explained at the beginning and were reasonable.Personable and efficient service from Marie.

    Legal experts tagged in
    this review

    legal expert Marie Sparkes Marie Sparkes

    A representative from Cartmell Shepherd Limited responded to this review

    Thank you for your kind feedback. We’re pleased to hear everything met your expectations and that the process was smooth and clearly explained throughout. We’ll be sure to pass on your comments to Marie, who will be delighted.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Richard

    Richard

    Verified
    Housing & Property

    Excellent Conveyancing Support from Marie Sparkes at Cartmel Shepherd

    I received professional, friendly and helpful support from Marie Sparkes throughout the sale of my property. Thank you Marie.

    Legal experts tagged in
    this review

    legal expert Marie Sparkes Marie Sparkes

    A representative from Cartmell Shepherd Limited responded to this review

    Thank you for your kind feedback. We’re delighted to hear Marie provided such professional and friendly support, and we’ll be sure to pass on your comments to her.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Alistair Thompson

    Alistair Thompson

    Verified
    Housing & Property

    Conveyancing, which can be complicated, was quick and easy.

    The conveyance process requires answers to a huge number of questions which can be daunting. However I found that using the Cartmell Shepherd App made the whole process easy and most importantly provided a clear update on the progress of the transaction. When visiting their office to sign the contract and transfer Marie was very professional, friendly and delightful to deal with. Based on my experience I would recommend Cartmell Shepherd as an excellent company to deal with conveyancing matters.

    Legal experts tagged in
    this review

    legal expert Marie Sparkes Marie Sparkes

    A representative from Cartmell Shepherd Limited responded to this review

    Thank you for your fantastic 5‑star review. We’re so pleased to hear the App helped make the process clear and straightforward, and that Marie provided such professional and friendly support. Your recommendation means a lot to us.

    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of Kevin Wood

    Kevin Wood

    Housing & Property

    Kevin

    We have always used a different Legal firm which I alway thought were a bit insipid, not inspiring confidence. This was the first time we had used Cartmell’s and we were both pleased with the efficient professionalism of Cartmell’s. Although the house purchase did not happen; on reflection, we are very grateful for the work Elizabeth at Cartmell’s carried out for us. If it were not for her professionalism, we could have walked into an absolute nightmare. We were advised to pull out of the purchase by them. Elizabeth found a number of anomalies in the deeds that would have made us unable to sell the property in the future along with access issues. The vendor had consistently lied to us about regarding ownership and the way the property had been split up. Moral of the story: trust your solicitor and don’t trust the vendor or estate agent! Also, if it wasn’t written down; it did not happen! Would definitely use their services again!

    Solicitors tagged in
    this review

    legal expert Elizabeth Crouch Elizabeth Crouch

    A representative from Cartmell Shepherd Limited responded to this review

    Thank you for your review. We appreciate the positive feedback you have given us.

    0
    Collected on: Google collection source logo
    Profile image of Hayley Gardiner

    Hayley Gardiner

    Housing & Property

    Hayley

    I used Cartmels (I am a long standing client) for the sale of my property which wasn’t a smooth road. We had fall throughs and a bumpy ride but Sam and her team helped me through it. They are professional and always have their clients interest at heart. I can highly recommend them.

    Legal experts tagged in
    this review

    legal expert Sam Bulman Sam Bulman

    A representative from Cartmell Shepherd Limited responded to this review

    Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

    0
    Collected on: Google collection source logo
    Profile image of Io Strong

    Io Strong

    Housing & Property

    A client

    Superb service from Cartmell Shepherd's dealing with my recent house purchase, particularly Elizabeth Crouch.

    Solicitors tagged in
    this review

    legal expert Elizabeth Crouch Elizabeth Crouch

    Thank you for taking the time to leave a review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

    0
    Collected on: Google collection source logo
    Profile image of Neil

    Neil

    Housing & Property

    Neil

    Marie Sparkes was very professional and friendly throughout the whole process of selling my house. Her calm and knowledgeable manor set my mind at ease and always had time to answer any of my questions. I would highly recommend cartmell shepherd, especially Marie. Thankyou again

    Legal experts tagged in
    this review

    legal expert Marie Sparkes Marie Sparkes

    A representative from Cartmell Shepherd Limited responded to this review

    Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

    0
    Collected on: Google collection source logo
    Profile image of Jennifer

    Jennifer

    Housing & Property

    Jennifer

    I've used Cartmell Shepherd to both buy and sell a property. Both times they have been efficient, responsive and generally good to deal with

    A representative from Cartmell Shepherd Limited responded to this review

    Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

    0
    Collected on: Google collection source logo

    Reviews

    4.9 /5 114 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      The firm specialises in conveyancing, wills, probate and claims, demonstrating strong technical expertise and thoroughness across property transactions and estate matters. Clients value clear, prompt communication, professional yet personable service, practical guidance, and supportive, empathetic handling of sensitive situations. Reviews highlight efficiency, reliability, proactive problem‑solving, transparent fees and excellent client care, with staff praised for patience, responsiveness and making processes straightforward.

      Prompt service
      Reasonable fees
      Personable staff
      Professional advice
      Clear explanations
      Efficient process
      Supportive team
      Helpful communication
      Knowledgeable solicitors
      Trustworthy guidance

      ReviewSolicitors Review List

      Profile image of Kevin

      Kevin

      Verified
      Housing & Property

      Excellent service and would use Cartmell Shepherd again

      We found Sam really helpful throughout the whole process, she worked to a tight timeframe and kept us informed at all times.

      Legal experts tagged in
      this review

      legal expert Sam Bulman Sam Bulman

      A representative from Cartmell Shepherd Limited responded to this review

      We really appreciate you taking the time to share your feedback. It’s great to hear that Sam was so helpful and able to work to your timeframe. Your comments will be passed on and we’d be delighted to assist you again in the future.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of janette graham

      janette graham

      Verified
      Housing & Property

      Excellent service for our house sale and purchase

      Would highly recommend Lindsey Hayes for house selling and purchasing

      Legal experts tagged in
      this review

      legal expert Linsey Hayes Linsey Hayes

      A representative from Cartmell Shepherd Limited responded to this review

      Thank you for your kind review. We’re delighted to hear you were pleased with the service on your sale and purchase and Linsey will really appreciate your recommendation.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Bill and Sylvia

      Bill and Sylvia

      Verified

      House sale

      Everything we expected, promptly , no hassle everything explained to us.Fees were explained at the beginning and were reasonable.Personable and efficient service from Marie.

      Legal experts tagged in
      this review

      legal expert Marie Sparkes Marie Sparkes

      A representative from Cartmell Shepherd Limited responded to this review

      Thank you for your kind feedback. We’re pleased to hear everything met your expectations and that the process was smooth and clearly explained throughout. We’ll be sure to pass on your comments to Marie, who will be delighted.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Richard

      Richard

      Verified
      Housing & Property

      Excellent Conveyancing Support from Marie Sparkes at Cartmel Shepherd

      I received professional, friendly and helpful support from Marie Sparkes throughout the sale of my property. Thank you Marie.

      Legal experts tagged in
      this review

      legal expert Marie Sparkes Marie Sparkes

      A representative from Cartmell Shepherd Limited responded to this review

      Thank you for your kind feedback. We’re delighted to hear Marie provided such professional and friendly support, and we’ll be sure to pass on your comments to her.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Alistair Thompson

      Alistair Thompson

      Verified
      Housing & Property

      Conveyancing, which can be complicated, was quick and easy.

      The conveyance process requires answers to a huge number of questions which can be daunting. However I found that using the Cartmell Shepherd App made the whole process easy and most importantly provided a clear update on the progress of the transaction. When visiting their office to sign the contract and transfer Marie was very professional, friendly and delightful to deal with. Based on my experience I would recommend Cartmell Shepherd as an excellent company to deal with conveyancing matters.

      Legal experts tagged in
      this review

      legal expert Marie Sparkes Marie Sparkes

      A representative from Cartmell Shepherd Limited responded to this review

      Thank you for your fantastic 5‑star review. We’re so pleased to hear the App helped make the process clear and straightforward, and that Marie provided such professional and friendly support. Your recommendation means a lot to us.

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Emily Graham

      Emily Graham

      Wills, Trusts & Probate

      Emily

      Throughout the will writing process, Kathryn was knowledgeable, patient with my many questions, and ensured I understood everything we discussed. She made the process as smooth as possible, even when discussing sensitive topics. I was even given the choice of a virtual or inperson initial meeting. Given how long I was putting off getting this done, in the end Cartmell Shepherd couldn't have made it any easier.

      Legal experts tagged in
      this review

      legal expert Kathryn Barnett Kathryn Barnett

      Thank you very much for taking the time to leave such a thoughtful review. We’re really pleased to hear about your positive experience working with Kathryn. We’ll be sure to pass your kind feedback on to Kathryn and the team. Thank you again for choosing Cartmell Shepherd.

      0
      Collected on: Google collection source logo
      Profile image of Lily Andrews

      Lily Andrews

      Lily

      Elizabeth Crouch from Cartmell’s is an excellent solicitor. She is hard working, has extensive knowledge and explains everything very clearly. Having previously had a bad experience with another solicitor, I was very happy to have her help me. I will definitely be using her in the future.

      Solicitors tagged in
      this review

      legal expert Elizabeth Crouch Elizabeth Crouch

      Thank you for your lovely review. We’re so pleased to hear Elizabeth provided clear, supportive guidance and that you felt in safe hands after a previous difficult experience. We really appreciate you choosing Cartmell Shepherd and look forward to helping you again in the future.

      0
      Collected on: Google collection source logo
      Profile image of Anne Hops

      Anne Hops

      Anne

      We were delighted with the results of our claim and wish to thank Carly for her support

      Legal experts tagged in
      this review

      legal expert Carly Davies Carly Davies

      A representative from Cartmell Shepherd Limited responded to this review

      Thank you for your kind feedback. We’re happy to hear you were pleased with the outcome of your claim and Carly’s support throughout. We’ll be sure to pass on your thanks to her.

      0
      Collected on: Google collection source logo
      Profile image of Angela Upshon

      Angela Upshon

      Angela

      Prompt and professional service in a friendly atmosphere

      Thanks for your review, we’re delighted you found the service prompt and friendly.

      0
      Collected on: Google collection source logo
      Profile image of Miranda Kirschel

      Miranda Kirschel

      Miranda

      Very happy with experience I had with Cartmell Shepherd, and specifically with Nina Bernard. Very supportive experience and simple process. Thank you!

      Thank you so much for taking the time to leave this lovely review. We’re delighted to hear you had such a positive experience with Cartmell Shepherd and that Nina Bernard was able to support you throughout the process. We’ll be sure to pass on your kind words to her. If you ever need any further assistance, we’re always here to help.

      0
      Collected on: Google collection source logo

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