Very poor experience with this firm. Instructed for purchase of a flat in Bristol, first time buyers. We had several issues, including incorrect paperwork being sent, multiple typos in the legal documentation being sent to us (we suspect they were not checking these documents before sending them), crucial information being missed/ not making us aware of issues (subsidence, flooding, stuctural issues etc.) forms being sent that weren't completed in full, enquiries not being passed on, miscommunications between our solicitors and the vendors' solicitors and the solicitor managing our case leaving the company with no warning, and no hand over.
The issues we had using this firm are part of the reason we had to withdraw from the property purchase after 5 and a half months. It has caused significant distress to us as well as the vendor. Would not recommend.