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Palmers Law Ltd

4.7 | 29 Reviews 29 Reviews | Furlough
496 Total Company Reviews info icon Furlough | info icon 496 Total Company Reviews Furlough | info icon 496 Total Company Reviews

19 Town Square, Basildon, Essex, SS14 1BD

01268240000

Accepting new clients

19 Town Square, Basildon, Essex, SS14 1BD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 813805

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Palmers Law Ltd |

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4.7
Excellent
29 Reviews
92%
Value for
Money
90%
Success
Rate
90%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Palmers Law Ltd are accredited by

Criminal Litigation accreditation awarded to Palmers Law Ltd
Lexcel - excellence in legal practice management and client care accreditation awarded to Palmers Law Ltd
Family Law accreditation awarded to Palmers Law Ltd
Trading names:
• Palmers Solicitors

Description

Palmers Solicitors, founded in 1983 and incorporated as a limited company in 2021, is one of the leading legal practices in Essex with a total staffing complement of around 100 people to assist our wide range of private and commercial clients, covering the whole spectrum of legal advice.

Rankings by area of expertise

Employment 1 / 8
Local 1 / 2
4.6
Excellent
496 Reviews
90%
Value for
Money
7% above
national average
90%
Success
Rate
8% above
national average
90%
Would
Recommend
9% above
national average
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Palmers Law Ltd are accredited by

Criminal Litigation accreditation awarded to Palmers Law Ltd
Lexcel - excellence in legal practice management and client care accreditation awarded to Palmers Law Ltd
Family Law accreditation awarded to Palmers Law Ltd
Trading names:
• Palmers Solicitors

Description

Palmers Solicitors, founded in 1983 and incorporated as a limited company in 2021, is one of the leading legal practices in Essex with a total staffing complement of around 100 people to assist our wide range of private and commercial clients, covering the whole spectrum of legal advice.

Rankings by area of expertise

Meet the team of Palmers Law Ltd

Jeremy Sirrell

Jeremy Sirrell

Director

4.7 12
Marissa McKenzie

Marissa McKenzie

Associate Solicitor

4.8 11
Farah Mahfooz

Farah Mahfooz

Solicitor

5.0 8
Hannah Airey

Hannah Airey

Licensed Conveyancer

5.0 7
Lee McClellan

Lee McClellan

Director

5.0 2
Siobain Moore

Siobain Moore

Senior Associate

5.0 1
Amy Tsikata

Amy Tsikata

Solicitor

0.0 0
Rebecca Johnson

Rebecca Johnson

Paralegal

0.0 0
Marie-Elaina Butler

Marie-Elaina Butler

Paralegal

0.0 0
Eloise McIlwraith

Eloise McIlwraith

Trainee Solicitor

0.0 0

Contact details

01268240000
enquiries@palmerslaw.co.uk
www.palmerslaw.co.uk

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

19 Town Square, Basildon, Essex, SS14 1BD

Reviews

4.7 /5 29 Reviews
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Star rating
    Review Source

    Rating

    Review Source

    Clients say

    The firm specialises in probate, wills, powers of attorney, conveyancing, personal injury and employment matters, with clear legal expertise, thoroughness and tactical knowledge. Clients praise knowledgeable, professional solicitors who provide practical, sensible advice and good value for money. Valued soft skills include empathy, compassion, patience, approachability, clear communication in plain English, responsiveness and reliability. Reviewers highlight supportive, human-centred service, timely updates, friendliness and an ability to make complex or emotional processes straightforward and stress‑free.

    Knowledgeable staff
    Professional service
    Responsive team
    Friendly staff
    Clear explanations
    Compassionate manner
    Efficient handling
    Approachable solicitors
    Good value
    Trusted guidance

    ReviewSolicitors Review List

    Profile image of JP

    JP

    Verified
    Wills, Trusts & Probate

    Amazing, professional, understanding and successful .

    I cannot stress how strongly I would recommend anyone to instruct Erin Duffy. From the first day to the last day she has been professional, insightful, understanding and most importantly human. She guided us through a long, tricky and emotional case to a successful conclusion. We cannot thank her enough.

    Solicitors tagged in
    this review

    legal expert Erin Duffy Erin Duffy

    A representative from Palmers Law Ltd responded to this review

    Thank you for your kind words! We are incredibly pleased to hear that Erin was able to guide and support you. We will be sure to pass along your review to Erin and the wider team. If we can assist you with any further matters in the future, please do not hesitate to get in touch.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Anonymous

    Anonymous

    Verified

    Outstanding!

    Emma Gray is an outstanding solicitor. Her advice, support and professionalism are excellent. Many thanks for your exceptional help in this matter. I 100% recommend Emma Gray!

    Legal experts tagged in
    this review

    legal expert James Foley-Bronze James Foley-Bronze
    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Lee Harrison

    Lee Harrison

    Verified
    Crime/ Criminal Defence

    Palmer’s Solicitor Superb

    Mr Sirrell was amazing dealing with our case. Very professional, and to the point, I wouldn’t hesitate to recommend Palmers and Mr Sirrell in the event a solicitor is required.

    Solicitors tagged in
    this review

    legal expert Jeremy Sirrell Jeremy Sirrell
    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Andrews

    Andrews

    Verified
    Employment

    Gave me the confidence to fight my case

    Kristie was incredible at explaining every part of the process, every clause, every retort and how each point applied in my circumstances. She gave me the confidence to stand up for my case and really helped me through each step. 100% recommended

    Legal experts tagged in
    this review

    legal expert Kristie Willis Kristie Willis

    A representative from Palmers Law Ltd responded to this review

    Thank you for taking the time to leave us some lovely feedback. We always strive to provide the best service, and we’re glad to hear Kristie and the team we were able to meet these high standards for you.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of anonymous

    anonymous

    Verified

    Lisa was a brilliant help!

    Lisa advised on an employment matter and helped me navigate a difficult process, providing clear and straightforward advice. I would recommend Lisa to those seeking an expert legal opinion on an employment issue.

    Solicitors tagged in
    this review

    legal expert Lisa Judd Lisa Judd

    A representative from Palmers Law Ltd responded to this review

    Thank you for sharing! We're incredibly pleased to hear that Lisa was able to provide you with the right support. Please let us know if we can help you again in the future.

    0
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    Other Reviews

    Profile image of Miry

    Miry

    Miry

    I hired them only because my letting agency forced me to, at the end the we had to abort the property buying process and I ve ended up paying more than 1k for abortive fees and searchers. There are so many other solicitors who does "no completion no fee", I'd rather stick to them than palmers :)

    0
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    Profile image of Lynn

    Lynn

    Lynn

    Tried to con us out of paying extra fees. Walked away, using a proper solicitor now. Absolutely useless

    A representative from Palmers Law Ltd responded to this review

    We pride ourselves on offering an excellent level of client service and so we are disappointed to have received this feedback. In line with our processes, your complaint has been forwarded to our complaints officer.

    0
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    Profile image of Carl

    Carl

    Employment

    Carl

    Used Palmers to endorse and talk through the termination of my contract of my employment under VLS terms Samantha dealt with any enquiry and a late amendment in a prompt and professional manner Would recommend this company for dealing with employment contracts

    0
    Collected on: Google collection source logo
    Profile image of Lisa

    Lisa

    Lisa

    Palmers offer an incredible service. They work together as a team across the departments with a can do and supportive attitude . Layna Thompson (property) is incredibly efficient, knowledgeable, professional and genuinely cares about her clients. I can not recommend Palmers in Rayleigh enough!

    0
    Collected on: Google collection source logo
    Profile image of Gerry

    Gerry

    Gerry

    Samantha Cass handled my mutual redundancy agreement, she was very thorough and made sure that I got the best deal possible. I would highly recommend Palmers.

    0
    Collected on: Google collection source logo

    Reviews

    4.6 /5 496 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      The firm specialises in probate, wills, powers of attorney, conveyancing, personal injury and employment matters, with clear legal expertise, thoroughness and tactical knowledge. Clients praise knowledgeable, professional solicitors who provide practical, sensible advice and good value for money. Valued soft skills include empathy, compassion, patience, approachability, clear communication in plain English, responsiveness and reliability. Reviewers highlight supportive, human-centred service, timely updates, friendliness and an ability to make complex or emotional processes straightforward and stress‑free.

      Knowledgeable staff
      Professional service
      Responsive team
      Friendly staff
      Clear explanations
      Compassionate manner
      Efficient handling
      Approachable solicitors
      Good value
      Trusted guidance

      ReviewSolicitors Review List

      Profile image of Christopher

      Christopher

      Verified

      Trust Wills

      Knowledgeable and professional people. Would use again as friendly and received timely responses.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Christopher

      Christopher

      Verified

      Trust Will

      Knowledgeable and professional people. Would use again as received timely responses and friendly.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of JP

      JP

      Verified
      Wills, Trusts & Probate

      Amazing, professional, understanding and successful .

      I cannot stress how strongly I would recommend anyone to instruct Erin Duffy. From the first day to the last day she has been professional, insightful, understanding and most importantly human. She guided us through a long, tricky and emotional case to a successful conclusion. We cannot thank her enough.

      Solicitors tagged in
      this review

      legal expert Erin Duffy Erin Duffy

      A representative from Palmers Law Ltd responded to this review

      Thank you for your kind words! We are incredibly pleased to hear that Erin was able to guide and support you. We will be sure to pass along your review to Erin and the wider team. If we can assist you with any further matters in the future, please do not hesitate to get in touch.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Debbie

      Debbie

      Verified
      Wills, Trusts & Probate

      Dad's Will and Probate

      I recently instructed Louise Welch to assist with probate following my dad's passing. This was an incredibly difficult time but Louise Welch made the legal process straightforward and manageable. Louise was compassionate, patient with my questions, and kept me fully informed at every stage. I highly recommend Louise Welch to anyone needing expert, empathetic guidance during probate.

      Solicitors tagged in
      this review

      legal expert Louise Welch Louise Welch

      A representative from Palmers Law Ltd responded to this review

      Thank you for taking the time to leave us some lovely feedback. We always strive to provide the best service, and we’re glad to hear that we were able to meet these high standards for you.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of anonymous

      anonymous

      Verified
      Wills, Trusts & Probate

      Gold Star Service

      Palmers is a very thorough and efficient firm, with friendly receptionists and approachable solicitors who explain things clearly in lay-man's terms. Highly recommended!

      Legal experts tagged in
      this review

      legal expert Louise Welch Louise Welch
      legal expert James Foley-Bronze James Foley-Bronze
      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Laura Wallage

      Laura Wallage

      Housing & Property

      Laura

      We recently appointed Palmers to assist with the sale and purchase of our home. Throughout the process, the entire team was professional, hardworking, and highly responsive. We always felt that they had our best interests at heart and were committed to achieving the best possible outcome for us. As we were so pleased with the service and the positive working relationship we had built, we also chose to instruct Palmers to assist with preparing our wills. Laura was incredibly supportive throughout, making the process simple, straightforward, and stress-free. Overall, we were extremely pleased with the service we received and would not hesitate to recommend Palmers Solicitors to anyone looking for professional and reliable legal support.

      Legal experts tagged in
      this review

      legal expert Laura Stock Laura Stock
      legal expert Cherie-May Hutchings Cherie-May Hutchings

      Hi Laura, Thank you for your incredibly kind review. We are extremely pleased to hear that Laura and the rest of the team here at Palmers Solicitors were able to deliver the industry leading service we strive to provide. Please don't hesitate to get in touch with us again if you need any further advice.

      0
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      Profile image of Arian Vaziri

      Arian Vaziri

      Crime/ Criminal Defence

      Arian

      I recently had a motoring legal query and completed an online enquiry form. A member of the team called me the following day and took the time to explain everything clearly and professionally. I really appreciated their willingness to help and the prompt response. Excellent customer service and guidance. Thank you.

      Solicitors tagged in
      this review

      legal expert Jeremy Sirrell Jeremy Sirrell

      Hi Arian, We really appreciate you taking the time to leave us a review. We're incredibly pleased to hear that the team were able to assist you promptly with your matter. If we can provide you any further advice or guidance in the future, please do not hesitate to get in touch.

      0
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      Profile image of Adam

      Adam

      Adam

      Excellent service and communication

      Hi Adam, We're incredibly pleased to hear that you had a great experience with Palmers Solicitors! Please don't hesitate to get in touch with us if you need any further advice.

      0
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      Profile image of mark daniels

      mark daniels

      mark

      Terrible Law Firm, been dealing with our simple case for months and months. No communication, never contacts us unless prompted and complained against. Case handlers leave without informing you, cases don't get handed over. Avoid this firm for probate and will execution, at all costs. (which I am sure will be sizable once they send us the bill, for their terrible service)

      Dear Mark, Thanks for taking the time to provide feedback to us. As one of Essex's leading independent law firms, we uphold the highest standards of client care and professionalism, so we take comments, such as yours, seriously. In order to address your comments in more detail, please reach out to our Supervising Department Director, Donna Smy, on 01268 240000 or by emailing DonnaSmy@palmerslaw.co.uk at the earliest opportunity.

      0
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      Profile image of James Denmark

      James Denmark

      Housing & Property

      James

      Palmers Law is great, the solicitor who helped me Kay was amazing. The due diligence, liaising relevant parties, reviewing, rectifying, corrections and implementation of clauses for lease arrangements the actions were second to none. Thank you Kay! A brilliant asset to Palmers Law.

      Legal experts tagged in
      this review

      legal expert Kay Hales Kay Hales

      Hi James, It's great to hear that you had a positive experience with Kay and our team! We will be sure to pass on your kind words to her. We always strive to provide the best service, and we're glad to hear that Kay and the team were able to meet these high standards for you. Please let us know if we can help you again in the future.

      0
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