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472 Total Company Reviews
Predictable Working Patterns
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472 Total Company Reviews
19 Town Square, Basildon, Essex, SS14 1BD
Accepting new clients
19 Town Square, Basildon, Essex, SS14 1BD
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 813805
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Palmers Law Ltd are accredited by
Palmers Solicitors, founded in 1983 and incorporated as a limited company in 2021, is one of the leading legal practices in Essex with a total staffing complement of around 100 people to assist our wide range of private and commercial clients, covering the whole spectrum of legal advice.
The rankings below show the areas of expertise that Palmers Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Palmers Law Ltd are accredited by
Palmers Solicitors, founded in 1983 and incorporated as a limited company in 2021, is one of the leading legal practices in Essex with a total staffing complement of around 100 people to assist our wide range of private and commercial clients, covering the whole spectrum of legal advice.
The rankings below show the areas of expertise that Palmers Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:30 | |
| Tuesday | 09:00–17:30 | |
| Wednesday | 09:00–17:30 | |
| Thursday | 09:00–17:30 | |
| Friday | 09:00–17:30 | (Open) |
| Saturday | (Closed) | |
| Sunday | (Closed) |
19 Town Square, Basildon, Essex, SS14 1BD
What clients say about Palmers Law Ltd
Clients praise the firm’s expertise across probate, wills, conveyancing, personal injury, employment and property (including lease and BTL/SPV work). Reviewers value clear, practical legal knowledge, tactical awareness and thorough case handling. Frequently mentioned soft skills include professionalism, approachability, patience, strong communication, empathy, responsiveness and personalised support; clients note reassuring, warm guidance and timely, efficient service leading to successful outcomes.
This review was submitted by a verified client of Palmers Law Ltd.
Emma Gray is an outstanding solicitor. Her advice, support and professionalism are excellent. Many thanks for your exceptional help in this matter. I 100% recommend Emma Gray!
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This review was submitted by a verified client of Palmers Law Ltd.
Mr Sirrell was amazing dealing with our case. Very professional, and to the point, I wouldn’t hesitate to recommend Palmers and Mr Sirrell in the event a solicitor is required.
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This review was submitted by a verified client of Palmers Law Ltd.
Kristie was incredible at explaining every part of the process, every clause, every retort and how each point applied in my circumstances. She gave me the confidence to stand up for my case and really helped me through each step. 100% recommended
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Thank you for taking the time to leave us some lovely feedback. We always strive to provide the best service, and we’re glad to hear Kristie and the team we were able to meet these high standards for you.
This review was submitted by a verified client of Palmers Law Ltd.
Lisa advised on an employment matter and helped me navigate a difficult process, providing clear and straightforward advice. I would recommend Lisa to those seeking an expert legal opinion on an employment issue.
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Thank you for sharing! We're incredibly pleased to hear that Lisa was able to provide you with the right support. Please let us know if we can help you again in the future.
This review was submitted by a verified client of Palmers Law Ltd.
I had to have a document reviewed and signed. Kristie made recommendations to amend a couple of clauses which were agreed with my company. The whole process was dealt with within a week, which was amazing!
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Thank you for taking the time to share your experience with us! Our team strives to deliver a personalised service that puts you first. We’re delighted to hear that the support you received from Kristie met your needs and expectations.
I hired them only because my letting agency forced me to, at the end the we had to abort the property buying process and I ve ended up paying more than 1k for abortive fees and searchers. There are so many other solicitors who does "no completion no fee", I'd rather stick to them than palmers :)
Tried to con us out of paying extra fees. Walked away, using a proper solicitor now. Absolutely useless
We pride ourselves on offering an excellent level of client service and so we are disappointed to have received this feedback. In line with our processes, your complaint has been forwarded to our complaints officer.
Used Palmers to endorse and talk through the termination of my contract of my employment under VLS terms Samantha dealt with any enquiry and a late amendment in a prompt and professional manner Would recommend this company for dealing with employment contracts
Palmers offer an incredible service. They work together as a team across the departments with a can do and supportive attitude . Layna Thompson (property) is incredibly efficient, knowledgeable, professional and genuinely cares about her clients. I can not recommend Palmers in Rayleigh enough!
Samantha Cass handled my mutual redundancy agreement, she was very thorough and made sure that I got the best deal possible. I would highly recommend Palmers.
What clients say about Palmers Law Ltd
Clients praise the firm’s expertise across probate, wills, conveyancing, personal injury, employment and property (including lease and BTL/SPV work). Reviewers value clear, practical legal knowledge, tactical awareness and thorough case handling. Frequently mentioned soft skills include professionalism, approachability, patience, strong communication, empathy, responsiveness and personalised support; clients note reassuring, warm guidance and timely, efficient service leading to successful outcomes.
This review was submitted by a verified client of Palmers Law Ltd.
James picked up my case from his predecessor, so came into a case in progress. He has been fantastic since day 1 and I cannot recommend him enough.
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This review was submitted by a verified client of Palmers Law Ltd.
Emma Gray is an outstanding solicitor. Her advice, support and professionalism are excellent. Many thanks for your exceptional help in this matter. I 100% recommend Emma Gray!
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I have been extremely happy with the service I have received through Lee and his team at Palmers Law in both obtaining probate on my late mothers estate along with the Conveyancing on the sale of her house.
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This review was submitted by a verified client of Palmers Law Ltd.
Mr Sirrell was amazing dealing with our case. Very professional, and to the point, I wouldn’t hesitate to recommend Palmers and Mr Sirrell in the event a solicitor is required.
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This review was submitted by a verified client of Palmers Law Ltd.
My experience pre Jenifer & Palmers was 3 years of pain juggling, navigating and utter denial from the other side, so I feel personally incredibly fortunate to have had my solicitor- Jenifer supporting me through my personal injury claim. While I appreciate this is her profession, I never once felt like Just a client (ok maybe first visit ) - her experience expertise and level of care truly exceeded my expectations. Bringing not only professionalism, but a warmth and even moments of laughter when most needed. She believed in me from the very beginning and guided me with professionalism, clarity, and I felt genuine care throughout. At times the process felt overwhelming, but she always reassured me and kept everything on track. Consulted but given time to process like an invisible guiding hand, decisions made together What made the biggest difference was her personal approach — she was always approachable, supportive, and took the time to explain things in a way I could fully understand. Thanks to her, I have been able to bring a very difficult chapter to a close, with a success outcome and I will always be grateful. I would highly recommend her to anyone looking for a solicitor who truly cares- Jenifer Hitchen - trusting someone to have your corner is exactly what she did , and i will be eternally grateful. With Heart felt thanks Rachel
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Thank you for taking the time to leave us some lovely feedback. We always strive to provide the best service, and we’re glad to hear that Jennifer was able to meet these high standards for you. We appreciate you taking the time to let us know how we did!
I asked them for help with a case, they asked me to email them details, which I did, there were a few emails back and forth and they said they couldnt work with the information I supplied then billed me approx £900 despite not providing a service I could use. I questioned this and they said the charge was for reading the information and sending emails. Absolute joke.
Excellent service and communication
Hi Adam, We're incredibly pleased to hear that you had a great experience with Palmers Solicitors! Please don't hesitate to get in touch with us if you need any further advice.
Terrible Law Firm, been dealing with our simple case for months and months. No communication, never contacts us unless prompted and complained against. Case handlers leave without informing you, cases don't get handed over. Avoid this firm for probate and will execution, at all costs. (which I am sure will be sizable once they send us the bill, for their terrible service)
Dear Mark, Thanks for taking the time to provide feedback to us. As one of Essex's leading independent law firms, we uphold the highest standards of client care and professionalism, so we take comments, such as yours, seriously. In order to address your comments in more detail, please reach out to our Supervising Department Director, Donna Smy, on 01268 240000 or by emailing DonnaSmy@palmerslaw.co.uk at the earliest opportunity.
Palmers Law is great, the solicitor who helped me Kay was amazing. The due diligence, liaising relevant parties, reviewing, rectifying, corrections and implementation of clauses for lease arrangements the actions were second to none. Thank you Kay! A brilliant asset to Palmers Law.
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Hi James, It's great to hear that you had a positive experience with Kay and our team! We will be sure to pass on your kind words to her. We always strive to provide the best service, and we're glad to hear that Kay and the team were able to meet these high standards for you. Please let us know if we can help you again in the future.
Avoid This Firm Almost six months into a no-chain sale and we are no closer to completion. What should have been a straightforward transaction has turned into months of unnecessary delay, poor communication, and a complete lack of urgency. The bar for conveyancing competence is not particularly high, yet Palmers Law and Kay Hales in particular have somehow managed to fall well below it.
Thank you for taking the time to leave a review. We have carefully checked our records and are unable to find any record of you as a client of Palmers Solicitors. We are committed to maintaining the highest standards of professionalism and client care and take all feedback seriously.
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