PCS Legal Limited

Lease extension and Land registry lodging for converted flats Feel more effort from PCS could have moved things along quicker - 3 years seems very slow to turn things round

From putting the house on the market to exchange of contracts as precisely 5 months. Being able to liaise online as well as by telephone was brilliant.

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Luke Neale

Lawyers for my house purchase. Advised it was all sorted. A year later when getting some work done I was advised it was not my name on land registry. Emailed PCS legal to ask what was happening. Emails were ignored for months. Raised a complaint, again was ignored. When I finally got a response it was not a good answer. Ended up having to go through the legal ombudsman who managed to get it sorted, get the house finally registered in my name and received a payment from PCS legal to apologise. Terrible service. If PCS legal had initially responded to my complaint and sorted it, I would not have had a problem as everyone is human and mistakes happen. Instead PCS legal ignored me for months and when they did respond tried to blame me for their mistake. Lucking the legal ombudsman sorted it out for me. Would not recommend

Property with lifetime mortgage sold promptly and without any issues.

Fey genuinely cares about her clients and that’s something rare to find. She cares deeply about their needs, takes every concern seriously, and goes above and beyond to fight battles on their behalf. Throughout what felt like an endless nightmare of bureaucracy with the Land Registry, Fey was the light at the end of the tunnel. She was relentless in her efforts to bring the process to a resolution, handling every obstacle with professionalism, empathy, and determination. I could genuinely sleep 100 times better knowing she was on the case that’s how much trust and reassurance she brings. She was always incredibly fast to respond, providing detailed updates that showed real progress and made me feel informed and cared for at every step. I’ve very rarely met someone as outstanding as her. Fey is truly one of a kind, and I cannot thank her enough for her exceptional service. An incredible woman compassionate, capable, and truly extraordinary at what she does.

I can’t thank Leanne, Holly and Kiera enough for their help with my remortgage and transfer of equity. They were fantastic from start to finish—always quick to respond to emails, extremely knowledgeable, and happy to answer any questions I had. They made what could have been a stressful process feel smooth and straightforward. I would not hesitate to recommend them to others.

I am very pleased and satisfied with the whole process of Remortgage of my property. It was fast, took hardly couple of weeks, and very profesional. I received a very good service from whole team specially Jeanette Cook. She kept me in the loop at all the stages, communicated very effeciently. She usually replied to my emails within 24 hrs and always tried her best to sort out the queries. I strongly recommend PCS legal. Thank you very much!

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Jeanette Cook

Outstanding Service: Fey is Truly One of a Kind Fey genuinely cares about her clients and that’s something rare to find. She cares deeply about their needs, takes every concern seriously, and goes above and beyond to fight battles on their behalf. Throughout what felt like an endless nightmare of bureaucracy with the Land Registry, Fey was the light at the end of the tunnel. She was relentless in her efforts to bring the process to a resolution, handling every obstacle with professionalism, empathy, and determination. I could genuinely sleep 100 times better knowing she was on the case that’s how much trust and reassurance she brings. She was always incredibly fast to respond, providing detailed updates that showed real progress and made me feel informed and cared for at every step. I’ve very rarely met someone as outstanding as her. Fey is truly one of a kind, and I cannot thank her enough for her exceptional service. An incredible woman compassionate, capable, and truly extraordinary at what she does.

Shoutout to Luke Neale and his team at Wickford for their great work with our remortgage! We've used PCS Legal twice now, and both have been great experiences!

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Luke Neale

Jeanette went truly above and beyond in helping us complete our remortgage. From start to finish, she was incredibly helpful, proactive, and determined to get everything over the line on time. She kept us informed at every stage, chased up outstanding items without needing to be asked, and worked tirelessly to make sure the process stayed on track. Without her persistence and dedication, we would never have met our deadline. Absolutely fantastic service – Jeanette is a credit to her team and we’re so grateful for her support.

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Jeanette Cook