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BTMK Solicitors

4.8 | 575 Reviews 575 Reviews | Housing & Property
894 Total Company Reviews info icon Housing & Property | info icon 894 Total Company Reviews Housing & Property | info icon 894 Total Company Reviews

BTMK Marcus Baum, 24A Broadway, Leigh-on-Sea, Essex, SS9 1AW

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BTMK Marcus Baum, 24A Broadway, Leigh-on-Sea, Essex, SS9 1AW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 621851

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BTMK Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
Btmk Solicitors Ltd T/A Btmk Goodson
Btmk Solicitors Ltd T/A Btmk Todmans
Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

BTMK Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%
Success
Rate
13% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
Btmk Solicitors Ltd T/A Btmk Goodson
Btmk Solicitors Ltd T/A Btmk Todmans
Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of BTMK Solicitors

Meet the team of BTMK Solicitors

Contact & Locations - BTMK Solicitors

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

BTMK Marcus Baum, 24A Broadway, Leigh-on-Sea, Essex, SS9 1AW

Reviews

4.8 /5 575 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about BTMK Solicitors

The firm specialises in conveyancing, property transactions (including auctions), probate and related estate matters, with clear technical expertise and efficient case handling. Clients praise fast turnaround, thorough attention to detail, proactive communication and reliable problem‑solving. Valued soft skills include responsiveness, professionalism, patience, empathy and approachability; teams are described as supportive, reassuring and easy to contact. Overall clients report smooth, stress‑reducing experiences and strong trust in the firm’s competence and customer care.

fast
responsive
professional
communicative
approachable
knowledgeable
efficient
supportive
patient
thorough

ReviewSolicitors Review List

Profile image of Esther

Esther

Commercial Property

Fast Speedy and Professional

I recently was appointed Yolanda by the mortgage company I was working with. We were under immense pressure to have everything done by a certain date. Yolanda managed this within 6 working days from start to finish, with 2 hours to spare on the deadline.She and her team are fast, responsive and I would defintely use them again.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Hi Esther. We truly appreciate your recognition of Yolanda and the team's speed and responsiveness, and we would be absolutely delighted to assist you again with any future property transactions. All the very best!

0
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George Whitmore

Housing & Property

Excellent service on our first home purchase

We can't recommend BTMK highly enough. As first-time buyers — and after a previous purchase fell through — we were nervous about the whole process, but Phillip and Nitu made it genuinely straightforward from start to finish. They were consistently responsive, kept us informed at every stage, and handled the enquiries thoroughly rather than rushing things through. When questions came up around boundaries and access, they took the time to explain everything clearly and gave us honest, practical advice so we could make informed decisions. Nothing was ever too much trouble, no matter how many questions we asked. Thanks to them, we exchanged and completed smoothly and on the timeline we'd hoped for. A huge thank you to Phillip and Nitu — we're now happily settled in our new home. If you're looking for a conveyancing team who are professional, patient and genuinely on your side, look no further.

Solicitors tagged in
this review

from BTMK Solicitors Limited

Thank you so much for the incredible review, George! Buying your first home is already a massive milestone, but navigating it after a previous purchase has fallen through can be incredibly stressful. We are absolutely thrilled to hear that Philip and Nitu were able to put your minds at ease and make the process genuinely straightforward. Congratulations on exchanging and completing right on your ideal timeline, and we hope you both have many very happy years in your new home!

0
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Profile image of Leon

Leon

Verified
Housing & Property

No wonder their in The Times Best Law Firms

I approached BTMK for conveyancing on a house sale. From start to finish, they were professional, courteous and communicative. We had a lot of difficulty with the buyers conveyancer, and the whole team went above and beyond to keep things o track. A big thanks to Ollie, Julie and Chris for their fantastic work, thank you!

Solicitors tagged in
this review

from BTMK Solicitors Limited

Thank you for the wonderful review! We're delighted that Ollie, Julie, and Chris went above and beyond to keep your house sale on track despite a challenging buyer's conveyancer. Keeping things professional and communicative is what we do best. Thank you for choosing BTMK Solicitors, Leon, and best wishes for the future!

0
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Mr Lumsden

Verified
Housing & Property

Remortgage

​I had an outstanding experience working with Gill Neil at BTMK Southend and would highly recommend her services. Conveyancing can often be a stressful and overwhelming process, but Gill made the entire transaction seamless and straightforward from start to finish. Her attention to detail, professionalism, and proactive communication were exemplary. I was kept informed at every key stage, and any potential hurdles were handled swiftly and efficiently. ​It is rare to find legal support that combines such high-level expertise with a genuinely approachable and reassuring manner. I am incredibly grateful for her hard work and dedication, and I would definitely use Gill and the team at BTMK again for any future legal needs

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you so much for taking the time to share your outstanding experience. Remortgaging and conveyancing can indeed feel overwhelming, so we are delighted that Gill delivered such a seamless and straightforward transaction. We look forward to welcoming you back to BTMK Solicitors for any future legal needs!

0
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

Very happy with Kevin Bourley's team

Kevin Bourley's team helped with the purchase of our home and we were very happy with the service. Buying a property can be incredibly stressful, but they made the process much more manageable. The team were professional throughout and communication was clear and responsive, which really helped put our minds at ease. There were a couple of minor hiccups along the way, but these were handled well. I wouldn't hesitate to recommend them.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for the fantastic feedback! We know that buying a home can be an incredibly stressful process, so we are absolutely delighted that Kevin's team was able to put your mind at ease and make everything much more manageable. While hiccups can occasionally happen along the way, we are glad the team handled them smoothly, professionally, and with clear, responsive communication.

0
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Other Reviews

Profile image of Vita

Vita

Vita

I initially instructed a different firm of solicitors in leigh on sea where the service provided was extremely poor. Luckily I realised early enough and changed to BTMK solicitors and Joe Burns was dealing with my case. Joe is very professional and hard workig solicitor! From instruction to completion it took about 4 weeks and that included dealing with some complex issues on the way! Thank you very much!

A representative from BTMK Solicitors Limited responded to this review

Thank you very much for your kind review.

0
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Profile image of Akashni

Akashni

Akashni

Adam, Gabrielle and Harrison at BTMK - offered us the most professional, honest and speedy squatter eviction service we could have hoped for. From the moment we instructed them - we felt like we were in the hands of true professionals who genuinely cared about the urgency of the issue. The took action immediately and kept us updated everyday. Their fees were affordable, transparent and certainly well worth it. We are so glad we chose BTMK and will never look elsewhere for any other business legal issues we may face in the future. Absolutely five star service from the entire team.

A representative from BTMK Solicitors Limited responded to this review

Thank you for your very kind review, we will let our team know, and they will be very pleased.

0
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Craig

Craig

My partner and I used BTMK Solicitors to purchase our first house and Yolanda and her team were superb. Any time we had a question Yolanda or a member of her team answered us promptly and explained in detail anything we didn't understand. Yolanda was always available for a phone call and her team quickly responded to emails when she wasn't around. We were very happy with the service BTMK provided as a whole throughout the whole process and made our experience as first time buyers as easy as it could be.

A representative from BTMK Solicitors Limited responded to this review

Thank you for your very kind review, we will let our team know.

0
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Profile image of Vanessa

Vanessa

Vanessa

Currently purchasing a house and the sellers are using these solicitors. Absolute joke from the beginning, delayed sending the initial paperwork to our solicitor, lied about when it was sent, slow to respond to queries and we've been waiting on them for 2 weeks now as everyone else is ready. It does not take 3 weeks to sort out an indemnity policy! No chance of exchanging this side of Christmas now as they close tomorrow and we'll be lucky if they even look at their emails today. Avoid!

1
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Profile image of Sarah

Sarah

Sarah

We went with BTMK because they were on an approved panel. However, they were non responsive and unhelpful. As I was purchasing my own home myself, but as a business, I was both the vendor and buyer. I received an email from them, as the vendor, asking for information the buyer had asked for, I had to tell them I had not. Upon completion, they did not send my stamp duty to HMRC and I received a letter from HMRC with associated fines due to non payment. This morning, four months later, I received another bill from them, for something that was already paid. Really disappointing service and I did not leave a review until this morning's third error, as I hate to be hasty but this really has been abysmal.

A representative from BTMK Solicitors Limited responded to this review

I am very sorry we did not meet your expectations in relation to this matter. If you wish to discuss this any further, you can contact me directly on 01702 238542.

0
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Reviews

4.8 /5 894 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about BTMK Solicitors

The firm specialises in conveyancing, property transactions (including auctions), probate and related estate matters, with clear technical expertise and efficient case handling. Clients praise fast turnaround, thorough attention to detail, proactive communication and reliable problem‑solving. Valued soft skills include responsiveness, professionalism, patience, empathy and approachability; teams are described as supportive, reassuring and easy to contact. Overall clients report smooth, stress‑reducing experiences and strong trust in the firm’s competence and customer care.

fast
responsive
professional
communicative
approachable
knowledgeable
efficient
supportive
patient
thorough

ReviewSolicitors Review List

Profile image of Esther

Esther

Commercial Property

Fast Speedy and Professional

I recently was appointed Yolanda by the mortgage company I was working with. We were under immense pressure to have everything done by a certain date. Yolanda managed this within 6 working days from start to finish, with 2 hours to spare on the deadline.She and her team are fast, responsive and I would defintely use them again.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Hi Esther. We truly appreciate your recognition of Yolanda and the team's speed and responsiveness, and we would be absolutely delighted to assist you again with any future property transactions. All the very best!

0
Collected on: ReviewSolicitor collection source logo
Profile image of George Whitmore

George Whitmore

Housing & Property

Excellent service on our first home purchase

We can't recommend BTMK highly enough. As first-time buyers — and after a previous purchase fell through — we were nervous about the whole process, but Phillip and Nitu made it genuinely straightforward from start to finish. They were consistently responsive, kept us informed at every stage, and handled the enquiries thoroughly rather than rushing things through. When questions came up around boundaries and access, they took the time to explain everything clearly and gave us honest, practical advice so we could make informed decisions. Nothing was ever too much trouble, no matter how many questions we asked. Thanks to them, we exchanged and completed smoothly and on the timeline we'd hoped for. A huge thank you to Phillip and Nitu — we're now happily settled in our new home. If you're looking for a conveyancing team who are professional, patient and genuinely on your side, look no further.

Solicitors tagged in
this review

from BTMK Solicitors Limited

Thank you so much for the incredible review, George! Buying your first home is already a massive milestone, but navigating it after a previous purchase has fallen through can be incredibly stressful. We are absolutely thrilled to hear that Philip and Nitu were able to put your minds at ease and make the process genuinely straightforward. Congratulations on exchanging and completing right on your ideal timeline, and we hope you both have many very happy years in your new home!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Leon

Leon

Verified
Housing & Property

No wonder their in The Times Best Law Firms

I approached BTMK for conveyancing on a house sale. From start to finish, they were professional, courteous and communicative. We had a lot of difficulty with the buyers conveyancer, and the whole team went above and beyond to keep things o track. A big thanks to Ollie, Julie and Chris for their fantastic work, thank you!

Solicitors tagged in
this review

from BTMK Solicitors Limited

Thank you for the wonderful review! We're delighted that Ollie, Julie, and Chris went above and beyond to keep your house sale on track despite a challenging buyer's conveyancer. Keeping things professional and communicative is what we do best. Thank you for choosing BTMK Solicitors, Leon, and best wishes for the future!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mr Lumsden

Mr Lumsden

Verified
Housing & Property

Remortgage

​I had an outstanding experience working with Gill Neil at BTMK Southend and would highly recommend her services. Conveyancing can often be a stressful and overwhelming process, but Gill made the entire transaction seamless and straightforward from start to finish. Her attention to detail, professionalism, and proactive communication were exemplary. I was kept informed at every key stage, and any potential hurdles were handled swiftly and efficiently. ​It is rare to find legal support that combines such high-level expertise with a genuinely approachable and reassuring manner. I am incredibly grateful for her hard work and dedication, and I would definitely use Gill and the team at BTMK again for any future legal needs

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you so much for taking the time to share your outstanding experience. Remortgaging and conveyancing can indeed feel overwhelming, so we are delighted that Gill delivered such a seamless and straightforward transaction. We look forward to welcoming you back to BTMK Solicitors for any future legal needs!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Christopher Heritage

Christopher Heritage

Verified
Wills, Trusts & Probate

A highly satisfactory outcome.

We would wholeheartedly recommend Jessica to represent you, she is extremely professional and left no stone unturned to pursue our case. She has guided us through a very stressful time and her knowledge and experience lead to a very successful outcome.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you, Christopher. Ensuring no detail is overlooked while supporting our clients through difficult times is exactly what we strive for. I will be sure to pass your wonderful feedback on to Jessica, and we wish you all the best.

0
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Other Reviews

Profile image of Kiera

Kiera

Kiera

Really appreciate their quick and simple response. Had been back and forth with a previous firm for over 3 months, I contacted BTMK and got a phone call the same day and my questions answered. Unfortunately we can’t pursue the case I wanted, but should I ever need to for anything else then I’ll definitely come back. Great customer service, quick, courteous, and helpful! Thanks again.

A representative from BTMK Solicitors Limited responded to this review

Thanks Kiera. That’s great to hear. We appreciate the review.

0
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Profile image of Laura

Laura

Laura

Very unhappy

A representative from BTMK Solicitors Limited responded to this review

We are very sorry to hear this. If we can help to try and restore your confidence, please could you email us at info@btmk.co.uk

0
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Profile image of Vita

Vita

Vita

I initially instructed a different firm of solicitors in leigh on sea where the service provided was extremely poor. Luckily I realised early enough and changed to BTMK solicitors and Joe Burns was dealing with my case. Joe is very professional and hard workig solicitor! From instruction to completion it took about 4 weeks and that included dealing with some complex issues on the way! Thank you very much!

A representative from BTMK Solicitors Limited responded to this review

Thank you very much for your kind review.

0
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Profile image of Paul

Paul

Paul

We had issues at the beginning but Irfan Kunes was a star and was always there on the phone or via email. We had had a tight deadline and completed thanks to BTMK.

A representative from BTMK Solicitors Limited responded to this review

Thank you for your very kind review, we appreciate it.

0
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Profile image of Andrew

Andrew

Andrew

Kevin bouley absolutely did not communicate with my partner and he also said he hadn't been asked to do things that I know he definitely had 😠

A representative from BTMK Solicitors Limited responded to this review

Dear Andrew, I’m very sorry that you’ve had to provide a negative review. If we can look into your matter in more detail, then please feel free to contact me on (01702) 238542 to discuss the matter further.

0
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